Beach Chalets
advice and guidance
In conjunction with
About the chalets:
The Councils owns over 140 Chalets which are situated along the promenades at
both Sheringham and Cromer.
The chalets are brick built and offer basic shelter. The vary in design depending
on when they were built, some have windows, some do not.
None of the chalets at Cromer have electricity or water supplied although water is
provided at intervals along the promenade.
Some of the chalets at Sheringham do have electricity and water supplied for
which there is an additional charge.
Before accepting the offer of a chalet we strongly recommend you visit the chalet
– this can be organised by telephoning Penny Sands on 01263 516067
Your licence agreement:
Please read your licence agreement and ensure you abide by it. If you need
clarification on any points – please ask!
Keeping safe:
Crime in our coastal resorts is reducing but from April onwards there is a pattern
of incidents involving damage and anti social behaviour on the beach and
promenades involving huts and chalets. Norfolk Police and North Norfolk District
council together are trying to reduce the likelihood of such events and both
police and council officials make regular patrols of the area and people have
been challenged and in some cases
prosecuted.
However it is a fact that isolated areas remain
vulnerable to mindless vandalism and
anti social behaviour usually caused by
a very small minority.
Both the Police and the Foreshore Officers will
continue to patrol these areas of course,
however this cannot eliminate antisocial
behaviour altogether and therefore we ask you
to help us reduce the chance for crime by
remaining vigilant and letting the Police know
as early as possible if you see something
suspicious or situations that may need Police
attention so that steps can be taken to combat
it and also reduce the chances of such
incidents in the first place.
Water and Alcohol or Drugs do not mix - if you have serious concern for someone’s
safety on the beach then ring the emergency services IMMEDIATELY so the right
help can be sought before its too late !
Reporting damage or on going repairs:
If you find that your chalet has been subject to vandalism or has been damaged
by the weather please report the incident to Property Services or the Foreshore
Officer (during the summer season) as soon as possible.
Please ensure your contact details (particularly telephone number) held by the
Property Services Team are up to date. If damage/vandalism is noticed and
reported by the Foreshore Officers, Police or Public we will inform you of the
situation as soon as possible after we are informed. We will make good any
damage but you will need to insure any contents and make checks as soon as
feasible to identify missing items.
Please report any maintenance or repair problems to Property Services. There is
an ongoing annual maintenance programme regarding the external painting
and decorating.
Emergency repairs are normally dealt with within 48 hours, other repairs are
scheduled and dealt with as soon as possible.
General Dos and Donts:
Do ensure the inside of your chalet is kept in good decorative order
Do not sub-let the chalet
Do not use your chalet between the hours of 11.00 pm and 6.00 am
Do not leave valuables in your chalet
Do not replace the Council locks with your own – access may be required for
routine maintenance and emergency repairs.
Do help prevent vandalism!
•Do not leave combustible materials (ie drift wood, refuse) around the
chalets
•Do not leave materials around the chalet that could be used to damage
the hut (ie large stones or drift wood)
Do report any concerns or incidents of vandalism or storm damage to the
Property Services Section as soon as it is discovered.
Do be considerate of other promenade and beach users – the promenade is a
public right of way and chalet users must not obstruct the walk way at any time.
Do have a lovely summer!
Dogs:
Between 1 May and 30 September certain areas
of foreshores are covered by byelaws prohibiting
dogs or requiring dogs to be kept on leads. Many
chalets sites are out of the zoned areas but
please check (please request NNDC’s ‘Dogs on
Beaches’ leaflet) to ensure compliance. If you
wish to take your dog with you when using your
chalet, please keep them under control, clear up
after them and ensure they cause no nuisance to
other beach or chalet users.
FAQ:
• Vehicular access – and parking. When using your chalet you must park in
designated parking areas and car parks only. Your licence does not give
permission to park cars along side or in front of the Chalet. Cromer promenade
has pay and display parking available for blue badge holders only.
• Use of gas powered heating equipment – Many people use gas appliance for
heating the chalets or boiling a kettle. This is permissible if used with care and
consideration but gas bottles MUST NOT be left in the chalets overnight.
• BBQs – barbeques are not permitted on the prom but are permitted on some
areas of the beaches. Further details are available on the Council’s website.
BBQs/Parties involving more than 12 people must be reported to the Council at
least 10 days prior to the event.
Contact details:
North Norfolk District Council - Property Services
Tel: 01263 516067 (during office hours)
E mail: propertyservices@north-norfolk.gov.uk
Further information is available on the NNDC website www.northnorfolk.org
Foreshore Officers are available to answer on-site queries at both Sheringham
and Cromer. Look out for the Foreshore Officer huts on the promenade. (NB:
These Officers are part-time/ seasonal)
Police In an emergency DIAL 999 and tell us exactly what you have seen and
heard! In a non emergency situation dial 0845 4564567 and speak to a call
taker for your area
E mail us enquiries@norfolk.pnn.police.uk