1 Welcome to EarthLink Business November 29, 2011 2 Why EarthLink Business? • • • • • • Vision Network Financial Stability Brand Recognition Flexibility New Revenue Opportunities EarthLink Business is Born Seven companies with matching core values and focus combine to be a market leader in nationwide IP Networking and Managed Services. 3 4 EarthLink Managed Services Acquisitions Expanding IT support capabilities on an extensive IP network STS: Hosted VoIP platform • Voice over IP services • Small and mid-size business customers Logical Solutions: Virtual Computing Platform • Enterprise class data center • Web and application hosting • On demand server virtualization Business Vitals: Managed IT Security • Tier IV data center • Security Operations Center • IT security and Risk Management xDefenders: • Managed IT and Cloud Security • Security Operations Center 5 About EarthLink Mission Statement Anytime, anywhere, EarthLink connects businesses to the power and possibilities of the cloud. We deliver a reliable and customized experience our customers trust. The Company Over 3,000 employees Over 1.6 million customer relationships Over $1.3 billion in annualized revenue 6 Nationwide Footprint 7 Fiber, Data Centers and Collocations Extensive network with dense metro fiber, plus: • • • • • Metro fiber route miles: 30,000 15,500 Note: Fiber route miles include those in the U.S. only. Source: Company filings, websites and press releases Over 28,000 Miles of Total Fiber 90 Metro Fiber Markets in 25 States 500+ NNIs With Other Carriers Across the Country 5 Secure Data Centers on EarthLink MPLS Fiber network Access Agnostic Connectivity: T-1, DS3, DSL, Ethernet, Wireless 10,609 7,916 NA 7,500 9,000 NA 8 EarthLink Financial Strength Millions Revenue 400 $357 350 300 $243 250 200 150 $145 100 50 0 Q3 2010 Q1 2011 Millions Operating Cash Flow Q3 2011 70 $60 60 50 $48 $52 40 30 20 10 0 Q3 2010 Q1 2011 Q3 2011 Revenue and Operating Cash Flow numbers as reported Operating Cash Flow is a non-GAAP measure and is not determined in accordance with U.S. generally accepted accounting principles Operating Cash Flow defined as Adjusted EBITDA less CAPEX 9 Our Financial Position is a Differentiator ~$1.3B+ of Revenue $300M+ of EBITDA $200M+ of Free Cash Flow 10 Strong and Well Recognized Brand Name Recent brand name study of IT professionals shows EarthLink has the highest brand recognition amongst SMB focused communication providers AT&T 86% Verizon 76% Sprint 68% Qwest 57% EarthLink 43% Windstream 29% Level3 28% XO 24% PAETEC 23% twTelecom 22% Cbeyond 19% MegaPath 19% Source: 2010 B2B Telecommunications Study 11 19,019 (Petabytes per month) 16,136 12,988 10,051 7,091 5,115 Revenue ($ Billions) Growing Market Opportunity 21.0 18.0 15.0 12.0 9.0 6.0 3.0 2009 2010 2011 2012 2013 2014 North American IP Traffic Source: Cisco Visual Networking Index – Forecast and Methodology 2009 – 2014, Gartner 2011, Wall Street research Converging Opportunities to Expand Share of Wallet Potential for EarthLink MPLS/DIA/IP VoIP (inc. SIP) Growth Rates 2010 -Rates 2014 2010 - 2014 Industry Growth Source: Frost & Sullivan IT Spend Dwarfs Telecom Spend Sample $250M Company IT Budget • Operating: 1.5% to 2.0% of company revenue • Capital: .25% to .5% of company revenue Budget Category Telecom Budget • .10% to .20% of company revenue Sources: D&B, Computer Economics, EarthLink internal analysis Hosted Voice Spend $ % of Revenue IT Budget $3.8M 1.5% IT Capital Budget $770k 0.31% Telecom Spend (Annual) $400k 0.16% Telecom Spend (Monthly) $34k 12 Core Business Products Portals / Tools Core Business Products Data Center & Virtual Services IT Support Services Value Added Services Security Core IP Services Local National •Hosted Voice •Data Center / Colo Services •Voice w/System •Applications Services •Conferencing •Technical Care Services - Video, Audio, Web •IT Governance Services •Cloud Computing & Storage Services •Network Security - CPE or Hosted • Professional & Managed Security Services • Local Voice - Lines - Trunks • Long Distance - 1+ - Toll Free • Business Internet • Integrated Voice/Internet • MPLS 13 EarthLink Business Access Guide - Partners Presented by Mike Frane EarthLink Business Network 14 15 Ubiquitous IP Coverage IP Coverage by the Numbers • • • • • • 25,000 Total universe of End Offices in U.S. 23,362 End Offices where EarthLink has voice and/or data coverage (93%) 19,942 End Offices where EarthLink has access capabilities (80%) 13,051 End Offices with local voice coverage (52% 9,631 End Offices where EarthLink has local coverage and access (38%) 3,420 End Offices where EarthLink has local availability but no access–BYOB (14%) IP SEC Coverage 25,000 (100%) MPLS & Internet Access 19,942 End Offices (80%) Voice Services with Access 9,631 End Offices (38%) Voice Services BYOB 3,420 End Offices (14%) 16 Performance Wireless ADSL Cable T1 NxT1 DS3 Ethernet 17 ADSL • • • • Product Family Customer Segment MPLS , Internet and Voice All Opportunities Broad metro availability Ability to provide CoS over ADSL Great option for low volume/remote locations High download speeds 18 Wireless Data Product Family Customer Segment MPLS Large (20+ site) Opportunities • Private Wireless Connections • Strong nationwide coverage • Truly diverse from the wireline network • Great backup access • Fast service delivery intervals 19 Resold ADSL Product Family Customer Segment MPLS (IPsec) and Internet Large (20+ site) Opportunities • Increased service footprint • Support for Canadian locations Resold Cable Product Family Customer Segment MPLS (IPsec) and Internet Large (20+ site) Opportunities • Increases the service footprint • High speeds available • Good for fill-in where CoS and latency aren’t an issue 20 IPsec Product Family Customer Segment MPLS Large (20+ site) Opportunities • Provides secure access over the Internet • Used with resold services • Can allow the customer to provide their own access (BYOA) 21 Layer 2 Low Cap Access Matrix ADSL (SL) ADSL (NSL) Wireless Data Availability ~10,000 COs ~3,300 COs Nationwide Throughput Variable Variable Variable REQUIRED Customer Provided N/A N/A 2 CoS† if < 512k 2 CoS† if < 512k N/A MPLS, Internet & Voice MPLS, Internet & Voice MPLS POTS Line Classes of Service (MPLS) Product Family 22 Layer 3 Low Cap Access Matrix ADSL (SL) ADSL (NSL) Cable Availability ~70 US COs ~95% of Canada ~0 US COs ~95% of Canada Regionally Canada Throughput Variable Variable Variable REQUIRED Customer Provided N/A N/A N/A N/A N/A MPLS (IPsec) & Internet MPLS (IPsec) & Internet MPLS (IPsec) & Internet POTS Line Classes of Service Product Family 23 T1/NxT1 • • • • Product Family Customer Segment MPLS, Internet and Voice All Opportunities Tried and true access technology Reliable business class service performance and SLAs Nearly universally available Competitive pricing on inter-regional networks and in major metro areas 24 DS3 Product Family Customer Segment MPLS, Internet and Voice All Opportunities • High bandwidth • Nearly ubiquitous coverage Ethernet Product Family Customer Segment MPLS, Internet and Voice All Opportunities • High speeds available • Cost effective bandwidth options 25 High Capacity Access Matrix DS1 OC-n Ethernet DS3 Availability 19,000+ COs Nationally Regionally Nationally Throughput Up to 12MB With bonding Up to OC-12 Up to 1GB Up to 45MB 6 CoS 6 CoS 6 CoS 6 CoS Standard ICB Standard (for NNI) ICB for Others ICB MPLS, Internet & Voice MPLS, Internet & Voice MPLS, Internet & Voice MPLS, Internet & Voice CoS Pricing Availability Product Family 26 What’s Next? Think of EarthLink Business when…….. 27 • Nationwide customers with multiple locations MPLS over ADSL with analog IP voice Ethernet with Hosted Voice or SIP Trunking • Customers with back-up, disaster recovery/ supplemental network needs • • • MPLS with class of service over ADSL MPLS Wireless Internet Service • Access to a private cloud and all the applications that drive their bottom line! • You are looking for ways to generate NEW revenue for your business • Customer’s looking for financially stable company with trusted brand recognition 28 How do we help you win? • • • • • • Local channel manager support Sales SME Overlay Dedicated Sales Support Access to Executive Team Dedicated Sales Engineering Support Dedicated Account Management for your customers • Commitment to Partner Channel 29 Partner Wins Scott Equipment Solution: Multi-site MPLS Monthly Recurring Revenue: $42,000 Eye Care Centers of America Solution: MPLS and Cloud Solution Monthly Recurring Revenue: $105,000 Pet Food Express Solution: Multi-site MPLS Monthly Recurring Revenue: $17,000