TABLE OF CONTENTS 1. Executive Summary 2. Dubai: A World Class Conference Destination 2.1 World Class Venues 2.2 World Class Events 2.3 World Class Support 3. Dubai: Where East Meets West 3.1 A Brief History of Dubai 3.2 UAE Facts and Figures 3.3 A Cosmopolitan Hub for Business and Tourism 3.4 The City of Tomorrow 4. Dubai: Built for Business 4.1 Connected to the World 4.2 Accommodation for all Tastes and Budgets 4.3 An Advanced Traffic Infrastructure 5. Dubai: A Rewarding Destination 5.1 Things to Do 5.2 A Lifestyle of Luxury 5.3 Exploring the UAE 5.4 Extending your Stay 5.5 Social Events 6. Dubai: Visitor Essentials 6.1 Visitor Advice 6.2 Visa Information 1.0 EXECUTIVE SUMMARY 1.1 EXECUTIVE SUMMARY The IEEE Section in the United Arab Emirates and the city of Dubai welcome the opportunity to bid for IEEE GLOBECOM 2011. The opportunity to host this Conference has generated enthusiasm and interest and has strong local support amongst the IEEE members in the United Arab Emirates and the region. The bid has the full support of: •The IEEE Section in the United Arab Emirates •IEEE Communications Society Chapter in the UAE •WIE Affinity Group in UAE •GOLD Affinity Group in UAE •9 universities in UAE and 4 other major universities from the region •Dubai Silicon Oasis Authority •Etisalat (Telecom Operator) •Dubai Internet City •The Telecommunication Regulatory Authority (TRA) •The Dubai Convention Bureau •The Dubai Convention and Exhibition Centre •The Department of Tourism and Commerce Marketing 1.1 EXECUTIVE SUMMARY Should the IEEE decide to hold their event in the region, we believe there will be tremendous scope for an excellent programme and exhibition. We also feel there will be great regional and, indeed, wider international interest. High attendance figures are anticipated as IEEE GLOBECOM has never been held in this part of the world in the past. For IEEE GLOBECOM, we are able to offer a choice of two venues, the existing Dubai International Convention and Exhibition Centre or the new Dubai Exhibition World. The Dubai International Convention and Exhibition Centre is an outstanding facility which has successfully accommodated numerous conferences, involving specialist interests as well as more general activities. In 2007 they hosted the FDI World Dental Congress which attracted over 14,000 participants and recently won the bid for the World Diabetes Congress in 2011 which will attract 12,000 delegates. Thus, the Convention Centre has a strong track record already of hosting major congresses. 1.1 EXECUTIVE SUMMARY The new venue Dubai Exhibition World will open in 2010 and this will offer 85,000 square metres of exhibition space, an auditorium accommodating from 1,500 to 11,000 people and a hall of 14,500 square metres with fully flexible acoustic partitioning, allowing organisers to create a series of varying sized meeting rooms. Our own local IEEE Section experience has involved the organisation of a number of national and regional meetings including: •The 4th ACS/IEE International Conference on Computer Systems and Applications (AICCSA-06), March 2006, Sharjah, UAE •The 3rd IEEE-GCC Conference, March 2006, Kingdom of Bahrain •The 3rd AUS International Symposium on Mechatronics (AUS-ISM06) April 2006, Sharjah, UAE •The 4th International Forum on Engineering Education (IFEE) April 2006, Sharjah, UAE •The International Conference on Ubiquitous Information Technologies and Applications (ICUT’ 2007) February 2007, Dubai, UAE •ISSPA 2007, International Symposium on Signal Processing and its Applications in conjunction with the International Conference on Information Sciences, Signal Processing and their Applications, February 2007, Sharjah, UAE •The 2nd International Conference on Modeling, Simulation and Applied Optimisation (ICMSAO’ 2007) March 2007, Abu Dhabi, UAE •The 4th International Symposium on Mechatronics and its Applications (ISMA07) March 2007, Sharjah, UAE •The 4th IEEE-GCC Conference, November 2007, Kingdom of Bahrain •2007 IEEE International Conference on Signal Processing and Communications, November 2007, Dubai, UAE 1.1 EXECUTIVE SUMMARY The IEEE GLOBECOM has ever taken place in our region and we feel the opportunity to host the Congress will serve as a catalyst to promote membership not only nationally, but throughout the region. Educational activities are flourishing and are well supported nationally. Hosting the Congress will help strengthen the National Society with the prospect of similar developments in neighbouring countries. A large number of participants for a Congress is to be expected and would enhance the standing of the IEEE in the region as a whole amongst participants from the Arab Countries, Indian Subcontinent, the Far East, Africa and Europe and the Americas. The United Arab Emirates is a safe and secure place with virtually no crime. Freedom of worship and equal opportunities in education are enshrined in the law and nationality, without exception, is no barrier to entry to Dubai. There is no discrimination regarding religious persuasion or beliefs and all are made welcome in a country where hospitality for guests and visitors is a way of life. There should be no reservations, whatsoever, regarding the choice of Dubai as a venue to host the IEEE GLOBECOM 2011. Infrastructure already in place or under development, such as the Metro underground rail line, will facilitate arrangements for the meeting and will help to ensure success. 1.1 EXECUTIVE SUMMARY Thus, there is already a good deal of local experience in organising major meetings and this has involved concerted efforts for sponsorship from a variety of sources, which have been successful. None of the meetings organised by our Group has ever run at a loss and all have proved memorable and enjoyable. Finance and Sponsorship If Dubai is chosen to host the IEEE GLOBECOM financial support will be raised from the private and government sectors in Dubai. Support has already been promised by Dubai Silicon Oasis, Etisalat and the Telecommunication Regulatory Aurthority (TRA). Core involvement in the Organising Committee for the IEEE GLOBECOM will involve IEEE members country wide and students will be enlisted to help during the conference. For more information, please see our organisation chart at the end of this section. The Organising Committee will appoint a Treasurer with the approval of the IEEE. The Treasurer and Committee will be responsible for the collection of all fees and payment of bills incurred. For the IEEE Regional Conference there was a surplus of $150,000, so the IEEE Section in the UAE expects to have a surplus of $500,000 for IEEE GLOBECOM 2011. 1.1 EXECUTIVE SUMMARY Some of the previous Congresses held at the Dubai International Convention and Exhibition Centre in the last three years are: Total No. of Delegates National Regional International 8,000 800 2,400 4,800 Pan Arab Ophthalmology Congress 2,700 1,215 1,215 270 The International Advertisers Congress 2,500 750 500 1,250 International Road Transport Union Congress 1,250 160 100 990 UN Environment Programme 1,500 200 500 800 World Dental Congress 9,302 3,073 850 5,445 Congress Annual Meeting of the Board of Governors of the World Bank Group and the International Monetary Fund 1.1 EXECUTIVE SUMMARY Future Congresses to be held in Dubai are: Congress Total No. of Delegates Year 16th International Conference on Medical Physics 600 2008 15th IUSTI Asia Pacific Congress 800 2008 Congress Of The International Hospital Federation 2,000 2011 World Congress of the International Association of Public Transport 3,000 2011 21st World Diabetes Congress 12,000 2011 1.1 EXECUTIVE SUMMARY Accommodation With over 40,00 hotel rooms currently on offer and another 40,000 or more due on line by 2010, Dubai offers a wide choice of accommodation from deluxe five star hotels to serviced apartments and comfortable two and one star. Presently Dubai has over 8,000 rooms in the two and one star category, so we will be able to offer low-cost housing for students and travellers on tight budgets. All the five, four and three star hotels have several high quality restaurants within their complexes and as Dubai is home to so many different nationalities, delegates will be able to find cuisine to suit all tastes and budgets. Restaurants and bars within hotels and clubs all serve alcohol. Access and Transportation As you will see from this document one of Dubai’s unique selling points is the accessibility. Dubai is a meeting point for destinations around the world with an average flying time of six hours or less from Europe, Asia, India and many parts of Africa. Direct flights are now available to and from all of the continents of the world. The Dubai International Airport is just 10 minutes drive from the Dubai International Convention Centre and within 25 minutes drive from most of the hotels. 1.1 EXECUTIVE SUMMARY Visas For the IEEE GLOBECOM 2011, the IEEE Section in the United Arab Emirates will undertake to facilitate visas for all conference delegates. For more information on visas please see section 6.2 in the document. Social Events In Dubai and the United Arab Emirates delegates and accompanying persons will find a wide range of activities to pursue. There would be a desk set up in the arrivals hall before immigration during the congress to assist all delegates attending the IEEE GLOBECOM. Whether it be visits to neighbouring Emirates, shopping in modern malls or traditional souks (markets), dune drives in the desert, mountain safaris or playing golf on one of the eight courses, there will be something for everyone. Proposed Dates For the IEEE GLOBECOM, we would propose the month of October or November as the weather would be more agreeable. Exact dates can be fixed around the requirements of the IEEE. There are also many options for VIP Dinners, Welcome Receptions and Gala Dinners. These can be informal in the desert or the beach or formal affairs in the most elegant of venues. 1.1 EXECUTIVE SUMMARY Climate The UAE has a sub-tropical, arid climate with daytime temperatures ranging from a low of about 10 degrees Celsius in January to a high of 48 degrees Celsius in August. Whatever the month it is always pleasant as all the venues, shops and restaurants are air-conditioned year round. Taxation In the United Arab Emirates there is zero tax on personal and corporate income. Hotels charge a 10% service charge and 10% municipality fee. As you will see from our introduction and this document Dubai and the United Arab Emirates would be an ideal destination for the IEEE GLOBECOM and we look forward to welcoming you in 2011. Conference ORG Chart Honour Chair Sheikh Ahmed Bin Saeed AL Maktoum Chair Eesa Bastaki Organising Committee Mohd Al Mualla IEEE UAE Section DWTC Marketing & PR Committee Essa Al Suwaidi DWTC IEEE WIE UAE Program Committee IEEE UAE Mohd Abdelhafez Mohd Tarhuni International UAE Section Hasan Nashash Technical Committee Chair, Al-Ahmad Co-Chair, T. Durani Co-Chair, H Aghvamii International Regional Local Arrangement Committee Khalid Al Fahim Essa Al Suwaidi DWTC IEEE UAE A’latif Glass IEEE UAE Section ORG Chart 1 Chapters A C Joint SP/ Com Society B Computer Society 2 IEEE UAE Section Chair Dr. Eesa Bastaki Affinity Groups D PES E WIE GOLD 3 Student Branches 4 IEEE UAE Section ExeCom 5 Student Chapters & Affinity Groups F G H I 1- UAE University 2- American University of Sharjah 3- University of Sharjah 4- Etisalat University College 5- Ajman University of S&T 6- American University in Dubai 7- BITS Pilani, Dubai 8- Higher Colleges of Tech, Abu Dhabi 9- Petroleum Institute 18 members from Academia & Industry in ExeCom WIE in UAE University WIE in University of Sharjah Organizing Committee Finance Chair TBD (Bruce Worthman) Treasurer Co-Chair Mr. Taj IEEE UAE Treasurer Chair Dr. Mohamed Al Mualla Meetings Manager Mr. Hareendralal IEEE UAE Secretary Main Committee Buthaina Tlili Abdullatif Glass Hussain Al Ahmad Mahmoud Qutairi Abdulrahman Alali Nasser Qaddoumi Abdulqader Suhair A. Hareendralal Taj Korala Mohamed Abdelhafez Muammar Bettayeb Fauzan Qazi G. Vijaya Mousa Hussein Members from GCC Committees Liaison Dr. Buthaina Tlili Dubai looks forward to welcoming you in 2011. 2.0 DUBAI: A WORLD CLASS CONFERENCE DESTINATION 2.1 WORLD CLASS VENUES Two State-Of-The-Art Venues Dubai can offer the choice of two state-of-the-art conference and exhibition venues for the hosting of the IEEE GLOBECOM 2011. These are the centrally located Dubai International Convention and Exhibition Centre and Dubai Exhibition World, due to open in 2010 at the new Dubai World Central Airport. 2.1 WORLD CLASS VENUES Option One: Dubai International Convention and Exhibition Centre In September 2003, the Dubai International Convention and Exhibition Centre (DICEC) hosted the Annual Congress of the International Monetary Fund and the Annual Meeting of the Governors of the World Bank. The event was highly successful and concluded two years of detailed and careful planning which included liaison and coordination with most of the government departments of Dubai and the federal authorities of the UAE. The venue is large enough to accommodate events of up to 15,000 delegates. Its main hall named after the late His Highness Sheikh Rashid bin Saeed Al Maktoum, has the capacity to hold 600 to 6,000 delegates. When set as an auditorium it can comfortably accommodate 4,500 delegates. Next to the Sheikh Rashid Hall is the Sheikh Maktoum Hall, which offers a 3,835 square metre area of space. This area can be partitioned into four rooms, each accommodating between 600 and 750 delegates, theatre style. In addition to the two primary conference halls, there are a further 20 breakout rooms. 2.1 WORLD CLASS VENUES In total the DICEC is able to offer over 46,000 square metres of pillar-free space over nine exhibition halls. The DICEC currently has two hotels on site – the ibis and the Novotel – offering 622 three and four star rooms. The exhibition halls have varying ceiling heights between seven and ten metres. Three additional hotels are planned and will open in 2010. There are over 3,000 rooms within a two kilometre radius, with even more planned for the future. The DICEC will have its own dedicated metro station from 2009, providing easy, swift access for all delegates. For more details on Dubai’s Metro, go to Section 5.3. Further information regarding recommended hotel accommodation can be viewed in Section 4.2. DICEC currently has two hotels on-site and three more will be operational by 2010. 2.1 WORLD CLASS VENUES Facilities for Delegates Catering Outlets: Six restaurants, two coffee shops and four snack bars are spread over the complex. Telecommunications: Local, national and international telephone and facsimile connections are provided through a highly sophisticated PABX system. Car Parking: Space for more than 3,000 vehicles. Special requirements such as DEL, point of sale, internet access, leased lines and ISDN can also be met. Conveniences: 3 ATMs, post office, car hire, travel agent and shops are located on site for delegate use. Business Centre: Located in the main concourse. Open daily offering private meeting room facilities, secretarial services, photocopying, printing, faxing, laminating, binding, stationery, electrical accessories, courier services and mobile phone rental. General Services 24 Hour Services: Housekeeping, engineering for technical requirements and security services are available round-theclock. Exhibition Stand Fitting: An on-site stand fitting company provides electrical services, display material, carpets, furniture and stand building services. 2.1 WORLD CLASS VENUES Conference Production: A selection of production houses, familiar with our working practices and capable of producing tailored events are also on call. In addition to managing three food and beverage outlets housed at the DWTC complex, the Food and Beverage Department provide external catering for a variety of functions. Al Wasl Press Conference Centre: A fully equipped, 50-seat high specification centre with state-ofthe-art conferencing equipment to ensure your seminar or press conference is a success. The facility is one of only three venues in Dubai who are Triple A Rated by the Municipality of Dubai for kitchen excellence. Food and Beverage Services With a cutting edge kitchen capable of meeting the demands of major conventions, the Food and Beverage Department at DWTC offers a wide range of options for discerning clients. The staff of the Food and Beverage Department have served members of Royalty, international dignitaries and members of the public from around the world for many years. Specialising in International Cuisine, this professional team will ensure your requirements are met and exceeded. Dubai International Conference and Exhibition Centre (DICEC) DICEC Sheikh Rashid Hall Option One DICEC Sheikh Rashid Hall Option Two DICEC Sheikh Maktoum Hall DICEC Exhibition Halls DICEC Levels One and Two Dubai Exhibition City 2.1 WORLD CLASS VENUES Option 2: Dubai Exhibition World Dubai Exhibition World (DEW) will form the heart of the Dubai Exhibition City development, alongside the new Dubai World Central International Airport. It will be well connected to both of Dubai’s airports and many hotels via the light rail and metro systems and will have a dedicated station at the main entrance. DEW will be a US$2.17 billion facility capable of hosting the world’s largest and most prestigious exhibitions and events. It will comprise of 19 fully-flexible exhibition halls. With the dividing partitions open, 17 of the halls can be combined to create a single exhibition area of more than 85,000 square metres, which at over 1 kilometre long will be the largest single hall in the world. Dubai Exhibition World 2.1 WORLD CLASS VENUES Adjacent to the main concourse will be two multipurpose halls of 15,000 square metres. One will have a clear height of 19 metres and will seat over 12,000 people in an auditorium configuration. Designed to accommodate the most complex light and sound rigs, the hall will serve as a spectacular setting for world-class concerts and events. The second hall will have divisible soundproof walls to provide multiple rooms capable of accommodating 400 plus delegates. In addition there will be 40 meeting rooms on the first floor of the concourse. As well as world class exhibition space, DEW will provide a range of unrivalled services to organisers, exhibitors and visitors. Dubai Exhibition World 2.1 WORLD CLASS VENUES About Dubai Exhibition City In addition to Dubai Exhibition World, Dubai Exhibition City will offer: A low rise office park A range of exciting retail options 8,000 international standard hotel rooms in 3 Star, 4 Star and 5 Star categories Alight industrial zone housing all event-related service suppliers The entire area will be landscaped to include lakes, waterways, green areas and parkland and will be linked by air-conditioned walkways. Dubai Exhibition World Dubai Exhibition City Dubai successfully hosted the 2003 Annual Meeting of the Board of Governors of the World Bank Group and the International Monetary Fund. 2.3 WORLD CLASS SUPPORT Protocol Dubai and the UAE have hosted many high profile events with dignitaries attending from all over the world. One of the most significant was the Annual Meeting of the Boards of Governors of the World Bank Group and the International Monetary Fund which attracted over 15,000 participants and was a huge success. The delegates included Prime Ministers, Ministers of Finance and Governors of Central Banks from 184 member countries of the Bank and the Fund, all of whom were afforded the appropriate protocol courtesies and security. The meetings were also attended by members of the private sector, representatives of inter-governmental organisations, individuals from non-governmental organisations and international media. 2.3 WORLD CLASS SUPPORT Marketing and Promotion The emirate of Dubai agrees to undertake a national promotional campaign in consultation with the International Federation of Oto-Rhino-Laryngological Societies. Statements of support from prominent Ministers and Regulatory Authorities will be made subject to your approval, for use in promotional literature. Supporting photographs, official logos and histories will also be on-hand should they be required. The campaign will use a wide variety of on and off-line media including (but not limited to) local press, national press, trade magazines/journals, industry associations, websites, enewsletters, radio, television and e-invitations. A Public Relations and Design agency will also be on hand to advise and deliver professional and timely collateral. To complement this, the United Arab Emirates Organising Committee will carry out direct marketing, sending direct mail to relevant databases, issue press releases and promote the event with regional societies. The Committee will also provide advice on local protocol and the handling of official invitees such as the Rulers, Ministers, VIPS and healthcare policy makers. 3.0 DUBAI: WHERE EAST MEETS WEST 3.1 A BRIEF HISTORY OF DUBAI Little is known about the first settlers in Dubai. However, archaeological discoveries prove that as long as 4,000 years ago, small fishing communities lived along the coast of the Arabian Gulf. Records dating back to the 18th century show that Dubai was a small fishing and trading village inhabited by members of the Bani Yas tribe, one of the most renowned tribes of Southern Arabia. In 1833, some 800 members of the Bani Yas tribe, led by the Maktoum family, settled at the mouth of the creek. The creek was a natural harbour and Dubai soon became a centre for the fishing, pearl diving and sea trade. Commercial success allied to the liberal attitudes of Dubai's rulers, made the emirate attractive to traders from India, Iran and around the Gulf who began to settle in the growing town. By the late 1870s, Dubai became the principal port of the Gulf Coast, and by the turn of the century, it was reputed to have had the largest souqs in Arabia. Pearls continued to be a mainstay of the emirate's prosperity until the 1940s, when the development of Japanese cultured pearls led to a collapse in demand for the natural product. However by that time, trade in other products including gold had grown steadily and Dubai continued to thrive as 'the city of merchants'. 3.1 A BRIEF HISTORY OF DUBAI The British regarded the Gulf region as an important communication link with its empire in India and, in the late 1800s, with the agreement of the rulers, the Trucial Coast (as the area was known to Europeans) became a British Protectorate. In 1966 Dubai's oil reserves were discovered and it was during this time Britain announced its withdrawal from the region, a move which was to have a significant impact on the political geography of the area. Under the wise and progressive leadership of Dubai's Ruler, there was considerable government spending on infrastructure, education and healthcare, all part of a long-term plan to turn Dubai into a thriving cosmopolitan centre for business and tourism. The UAE was formed in 1971, as a federation of the seven emirates (or sheikdoms) of Abu Dhabi, Dubai, Sharjah, Ajman, Ras Al Kaimah, Umm Al Quwain and Fujairah. Sheikh Zayed Bin Sultan Al Nahyan, the Ruler of Abu Dhabi was elected as the first President of UAE and Sheikh Rashid Bin Saeed Al Maktoum as Vice- President, Prime Minister and Ruler of Dubai. Today the UAE President is Sheikh Zayed’s eldest son His Highness Sheikh Khalifa Bin Zayed Al Nayhan and the Vice President, Prime Minister and Ruler of Dubai is His Highness Sheikh Mohammed Bin Rashid Al Maktoum. 3.2 UAE FACTS AND FIGURES Geography The UAE is situated on the Arabian Gulf between Qatar on the west and Oman on the east. It is bordered by Saudi Arabia in the south on the fringes of the Empty Quarter. Considered the commercial capital of the UAE, Dubai is the second largest of the seven emirates. The emirate of Dubai and the constantly expanding city is roughly 35 square kilometres. Dubai’s coastline features many miles of beautiful fine, white sandy beaches. The desert extends from the southern fringes of the city to the border with Saudi Arabia. The eastern emirate of Fujairah, situated on the Gulf of Oman, is accessible via the spectacular Hajar mountains. Climate The UAE has a sub-tropical, arid climate with daytime temperatures ranging from a low of about 10 degrees Celsius in January to a high of 48 degrees Celsius in August. Whatever the month it is always pleasant as all the venues, shops and restaurants are air-conditioned year round. The destination between east and west. 3.2 UAE FACTS AND FIGURES The Economy The UAE's economy is extremely buoyant and the country enjoys a sizeable trade surplus. Gross Domestic Product (official exchange rate) was estimated to be $109.3 billion in 2006 and the real growth rate in GDP is estimated at an impressive 8.9% pa, while the GDP per capita was a healthy $49,700. Although the UAE controls about 9% of the world's oil reserves, it is seeking to reduce its dependence on the hydrocarbons sector. Dubai has led the way in investing revenue from oil reserves into infrastructure to support the services sector, particularly financial services and tourism. Attraction of foreign business to free-trade areas such as the Jebel Ali Free Zone, Media City, Internet City, Dubai Silicon Oasis and Dubai Healthcare City has also been one of Dubai’s greatest economic achievements. Trade, manufacturing and construction also play a major role in the economy. 3.2 UAE FACTS AND FIGURES The UAE’s major exports include crude petroleum and reexports. Major imports include machinery and electrical equipment, precious stones and metals, vehicles and transportation and base metals. The population of Dubai was estimated to be 1.42 million in 2006 and it has one of the world’s fastest growing populations. Between 2005 and 2006, around 25,000 people a month were moving to Dubai. Population The population of the UAE was estimated to be around 4.9 million in 2006. As you would expect from such a cosmopolitan city, the population of Dubai consists of a melting pot of nationalities that includes expatriates from all over the world. Dubai has one of the world’s fastest growing populations. Between 2005 and 2006 around 25,000 people a month were moving to Dubai. 3.2 UAE FACTS AND FIGURES International Relations The UAE is committed to the support of Arab unity but also remains open in its foreign relations. It played a leading role in the formation of the Arab Gulf Cooperation Council (AGCC) and continues to be influential in the politics of the region. It has been a member of the Arab League and the United Nations since its formation in 1971 and is a member of the IMF, OPEC, WTO and many other respected organisations. All major embassies and consulates are represented in Dubai and/or Abu Dhabi. Government The Supreme Council of Rulers is the highest authority in the UAE and comprises of the hereditary rulers of the seven emirates. 3.2 UAE FACTS AND FIGURES The Supreme Council is responsible for policy matters involving education, defence, foreign affairs, communication and development and federal laws. It is also responsible for electing the President from among its members. It has achieved this success in a relatively short period of time due largely to the following factors; a visionary leadership, a high quality infrastructure, an expatriate-friendly environment, low import duties and zero tax on personal and corporate income. The City Today Dubai has become a principal business and tourism hub for the region stretching from Egypt to the Indian sub-continent and from South Africa to the CIS countries. Lifestyle Dubai has an excellent infrastructure and offers everything you would expect of a modern international city. Citizens, expatriates and visitors alike, enjoy a relaxed and pleasant lifestyle. There is virtually no crime, the city is clean and there is a wide choice of modern and spacious accommodation. In addition, Dubai has a choice of cuisine to suit any palate and all pockets. Dubai has become a principal business hub for the region. 3.3 A COSMOPOLITAN HUB FOR BUSINESS AND TOURISM Language The UAE’s national language is Arabic. However, English is widely spoken throughout Dubai, and appears on all street signs, so delegates should have no problems travelling around the city. The UAE is very tolerant and welcoming; foreigners are free to practice their own religion – indeed Christian churches have existed in Dubai for many years. Alcohol may be consumed at home, in hotels and on licensed club premises. The dress code is liberal. Women face no discrimination and are free to drive and walk around unescorted. Culture and Heritage Dubai’s culture is rooted in the Islamic traditions of Arabia. The UAE’s Rulers are committed to safeguarding their heritage against erosion caused by the speed of change. They are keen to promote cultural and sporting events that are representative of their traditions such as falconry, camel racing and dhow sailing. Arabic culture in poetry, dancing, songs and traditional art are encouraged. Weddings and religious celebrations are still colourful occasions of feasting and music. 3.3 A COSMOPOLITAN HUB FOR BUSINESS AND TOURISM The Sheikh Mohammed Centre for Cultural Understanding, located on Dubai Creek, is a great place for visitors to gain a better understanding of UAE heritage and traditions. Likewise the Dubai Museum and Sheikh Saeed Al Maktoum’s House at Shindaga. Events Dubai hosts many world renowned sporting and entertainment events, particularly during the cooler months from November to March. These include three high profile events: the Dubai Desert Classic (a stop on the Professional Golf Association tour), the Dubai Tennis Open (an ATP event) and the Dubai World Cup (the richest horse race in the world). There are many new developments currently in construction including the Dubai Festival City and Dubai Sports City which will further enhance Dubai’s attraction to world-class event organisers. 3.4 THE CITY OF TOMORROW Against the backdrop of a carefully preserved heritage, Dubai's building a visionary future. In the coming few years work will approach completion on several mega projects that will continue to transform the face of Dubai, such as the Metro Transit System, Dubai World Central, Dubailand, Bawadi, The Palm Jumeirah, Dubai Maritime City and the Burj Dubai. The Dubai Metro will open on 09.09.2009 and will be an advanced urban rail system. It will include 55 stations, 18 kilometres of tunnel, 51 kilometres of viaduct, one major train depot and maintenance facilities site and several auxiliary stabling facilities. The total fleet size will exceed 100 trains. The Metro network will be fully integrated within the overall Public Transit network operated by the Dubai Roads and Transport Authority. Dubai World Central International Airport is a 140 square kilometre urban aviation community centred around the world's largest international airport. Currently being built 40 kilometres from the existing Dubai International Airport, the project is almost twice the size of Hong Kong Island. DWC comprises of a series of specialised clustered zones: Dubai World Central International Airport, Dubai Logistics City, which also includes a dedicated aviation area, Commercial City, Residential City, Enterprise Park, Dubai Exhibition City and a 36-hole golf resort. 3.4 THE CITY OF TOMORROW Dubailand will possibly be the biggest tourism, leisure and entertainment attraction on the planet. The mega development will have leisure options to suit every taste and including Tiger Woods Dubai, Ernie Els’ The Dunes, Manchester United Soccer School, The ICC Global Cricket Academy, Dubai Motor City, The City of Arabia, Falcon City of Wonders, a giant water park and Universal Studios The Bawadi project forms part of Dubailand and will add 31 more hotels to the Dubai skyline, nearly doubling the current number of hotel rooms in the city. The centrepiece will be the world's largest hotel, Asia-Asia, which alone will provide 6,500 rooms. When completed in 2016, the ten kilometre thematic hotel strip will be able to accommodate over three million visitors. 3.4 THE CITY OF TOMORROW The Palm Jumeriah is the first of three man-made, palm shaped islands off the coast of Dubai. The islands will offer over40 hotels, 5,000 villas and apartments each, plus a wide choice of amenities. The Future Maritime City is the world's most comprehensive maritime complex providing a unique world class environment for the global maritime community. It will create a specialised environment that will promote the networking and integration of leading maritime companies in one destination. Burj Dubai will create a new architectural landmark in Dubai. Set amidst open green landscape and flowing water, it will combine residential and commercial accommodation together with a hotel, an entertainment and leisure complex, pedestrian boulevards and one of the world’s largest shopping malls. 4.0 DUBAI: BUILT FOR BUSINESS 4.1 CONNECTED TO THE WORLD Travelling to Dubai As you will see from this document, one of Dubai’s unique selling points is its accessibility. Dubai is a meeting point for destinations around the world with an average flying time of six hours or less from Europe, East and Southeast Asia, India and many parts of Africa. Direct flights are available to and from all of the continents of the world. Emirates Airline Dubai based Emirates Airline is one of the fastest growing airlines in the world and has received more than 300 international awards for excellence since its launch in 1985. Emirates now flies to over 90 destinations throughout five continents. This year alone four new routes have been added; Houston, Venice, Newcastle and Sao Paulo. The fleet currently consists of 103 aircraft. Emirates’ order book stands at 107 aircraft, with a total value of approximately US$30 billion. This includes 47 of the gigantic A380 double-decker super-jumbos – the largest order from any worldwide airline. 4.1 CONNECTED TO THE WORLD Currently, more than 50% of all flight movements in and out of Dubai International Airport are Emirates aircraft. By 2010, that figure is expected to rise to 70%. Emirates SkyCargo Leads the way in logistics. This award winning division of Emirates Airline was established in 1985 and has rapidly built an image of reliability, innovation and flexibility – all key qualities required by the industry flying to over 70 countries around the world. Other Major Airlines Competition has been made all the more fierce by Dubai's continuing Open Skies policy which allows over 110 airlines to pass through the city’s busy international airport. These airlines include; British Airways, Continental Airlines, Aer Lingus, Air France, Lufthansa, KLM and Cathay Pacific. 4.1 CONNECTED TO THE WORLD Dubai International Airport Dubai International Airport is one of the fastest growing airports in the world and the aviation hub of the Middle East. A total of 28 million passengers passed through the Dubai International Airport in 2006, up 16.2% over 2005. The annual figure for 2007 is estimated to be more than 33 million. The Dubai International Airport Expansion Programme, which includes the construction of Terminal 3, will enable the airport to handle up to 60 million passengers per year by 2010, as well as facilitating the new A380 super-jumbo with 24 dedicated gates. Terminal 3 is expected to be operational in the third quarter of 2007. Dubai World Central International Airport Dubai World Central International Airport will be bigger than the combined size of London’s Heathrow and Chicago’s O’Hare Airports when it fully opens. It will be fully operational before 2012. Airport Transfers Most hotels offer a complimentary shuttle service, but clean, inexpensive metered taxis are easily obtainable from just outside the terminal building. Alternately, it is possible to hire a car from one of the many car rental agencies located at the airport. It will also be possible to transfer via the Dubai Metro, which will have stations near most international hotels. 4.1 CONNECTED TO THE WORLD Dubai International Airport is located near the city centre and transfer time to the Dubai International Convention and Exhibition Centre is typically ten minutes by car. Transfer times to the main hotels around town vary from between five to twenty five minutes depending on the chosen location. Dubai World Central International Airport will be located directly next to Dubai Exhibition World. Alternative Airports Neighbouring Sharjah Airport is a base for regional and international budget airlines and is 40 minutes away from the city of Dubai. In addition, Abu Dhabi International Airport is only 90 minutes away by road. 4.2 ACCOMMODATION FOR ALL TASTES AND BUDGETS Dubai’s status as a key business hub between Africa and Asia, and a leading international leisure destination, mean that it is extremely well catered for when it comes to accommodation. Dubai can offer delegates a wide range of accommodation, including hotels and serviced apartments, ranging from functional 1 Star city hotels to luxurious 5 Star beach hotels. This section highlights a very small sample of Dubai’s available accommodation. Selected Budget Business Hotels: ibis, Regal Plaza Hotel, Seashell Inn, Highland Hotel, Arabian Park Hotel, Holiday Inn Express. Selected Premium Hotels: Novotel, Towers Rotana, Millennium Airport Hotel, Radisson SAS, Metropolitan Hotel, Al Manzil Hotel, Qamardeen Hotel, Jumeriah Emirates Towers Hotel, Dusit Dubai, The Fairmont, Crowne Plaza, Grand Hyatt, Shangri La, Jumeriah Beach Hotel, Grosvenor House, Ritz Carlton, One & Only Royal Mirage, Mina Salam. Hotel Apartments: Golden Sands Hotel Apartments, Dar Al Sondos Hotel Apartments by Le Meridien. 4.2 ACCOMMODATION FOR ALL TASTES AND BUDGETS ibis (3 Star) The ibis World Trade Centre Dubai hotel is directly linked to DICEC, making it an extremely convenient option. It has 210 rooms, as well as restaurants and bars. Seashell Inn (3 Star) This hotel has 103 rooms. It is situated close to the creek and is approximately a ten minute drive away from DICEC. It has a selection of bars and restaurants as well as a business centre. Regal Plaza Hotel (3 Star) This hotel is centrally located, within walking distance of the Creek and the Burjuman shopping mall. It has 87 rooms and offers a range of bars and restaurants. It is approximately ten minutes drive from DICEC. Highland Hotel (3 Star) This hotel is very close to the Creek. It has a selection of bars and restaurants as well as a swimming pool, gym and business centre. It has 126 rooms and is approximately ten minutes drive from DICEC. 4.2 ACCOMMODATION FOR ALL TASTES AND BUDGETS Arabian Park Hotel (3 Star) This recently opened hotel is situated between the airport and DICEC and is no more than a five minute drive away. It has 318 rooms and prides itself on offering first-class service and accommodation at an affordable price. The hotel has full business facilities and a fully equipped health club with swimming pool. A shuttle bus takes guests to the nearby Wafi City Mall & Restaurants complex, home to many fashionable bars and restaurants such as Ginseng, Vintage and Medzo. In all, this hotel offers excellent value for money. Holiday Inn Express (3 Star) Located at Internet City, this recently opened hotel is another low-cost, good value option. It is about 30 minutes drive away from DICEC but has the added benefit of being close to the beach. There are 244 rooms in all. 4.2 ACCOMMODATION FOR ALL TASTES AND BUDGETS Novotel (4 Star) This hotel is directly linked to DICEC. It has 412 rooms as well as restaurants and bars. Towers Rotana (4 Star) This hotel is just five minutes drive from DICEC and has 360 rooms. Again, the hotel is tailored to the needs of the business traveller and has the added bonus of offering Teatro, one of the best restaurants in the city. Millennium Airport Hotel (4 Star) Located around the corner from Dubai International Airport this hotel has 115 rooms and is at the crossroads of the key routes to the city centre, the banking and business districts and Dubai's numerous parks and beaches. Radisson SAS (4 Star) Strategically located in the heart of Dubai Media City and only 15 minutes from DICEC with 246 rooms. Its close proximity to the beach and the city's vibrant shopping areas make it the perfect destination to mix business with pleasure. 4.2 ACCOMMODATION FOR ALL TASTES AND BUDGETS Metropolitan Hotel (4 Star) Located on Sheikh Zayed Road, this property is five minutes from the DICEC. Comprising of 192 rooms, inclusive of 13 majestic suites, it is surrounded by tranquil and beautifully landscaped gardens creating an oasis of its own. Golden Sands Hotel Apartments These well-known hotel apartments are just five minutes drive away from DICEC. They are close to the Burjuman Shopping Mall and a good supermarket. Guests have use of a swimming pool, gym and business centre. It has 419 rooms. Al Manzil Hotel and Qamardeen Hotel (4 Star) Part of the Burj Dubai District, which will house the world’s tallest tower, the world's largest shopping mall, and The Old Town Souk, complete with a myriad of shops and boutiques. Al Manzil has 197 rooms and Qamardeen has 186 rooms. Dar Al Sondos Hotel Apartments by Le Meridien These hotel apartments are ten minutes drive from DICEC. It has 144 rooms. Facilities include a 24-hour coffee shop, a swimming pool and gym. 4.2 ACCOMMODATION FOR ALL TASTES AND BUDGETS Jumeirah Emirates Towers Hotel (5 Star) Soaring high above the central business and commercial district, this hotel is a dramatic backdrop to Dubai's skyline. It incorporates an up-market shopping mall and range of excellent bars and restaurants such as The Agency, The Noodle House and Vu’s. In all, the hotel has 400 rooms. It is ideally suited for business-travellers and within walking distance of DICEC. Dusit Dubai (5 Star) The Dusit is situated in another striking skyscraper on Sheikh Zayed Road – its shape has been likened to that of a tuning fork. The Dusit offers 174 rooms and serviced apartments. The emphasis is on luxury combined with Thai hospitality to meet the needs of business travellers. It is about five minutes drive from DICEC. 4.2 ACCOMMODATION FOR ALL TASTES AND BUDGETS The Fairmont (5 Star) This hotel, part of the highly regarded Canadian chain, has 394 rooms and serviced apartments. It also has some of the most fashionable restaurants in town including Spectrum on One and The Exchange Grill. The hotel is situated directly opposite DICEC and is less than a five minute walk away. Grand Hyatt (5 Star) This hotel is located between the airport and DICEC. It is a ten minute drive away from DICEC but has the advantage of being able to offer 674 rooms in a resort-style atmosphere. Again, this hotel also offers some excellent dining options such as The Manhattan Grill and Adiamo. Crowne Plaza (5 Star) Another very convenient location, almost directly opposite DICEC. This hotel has 560 rooms and a good range of bars and restaurants. DICEC is a five minute walk away. 4.2 ACCOMMODATION FOR ALL TASTES AND BUDGETS Shangri La (5 Star) The Shangri La’s 301 rooms and 126 serviced apartments offer panoramic views of the coast and city. The hotel also has the highly rated Shang Palace and Amwaj restaurants. DICEC is just five minutes drive away. Jumeirah Beach Hotel (5 Star) Built in the shape of an ocean wave, overlooking the Burj Al Arab, this is another piece of iconic Dubai architecture. The hotel has 618 sea view rooms and 25 restaurants. This hotel is particularly ideal for watersports enthusiasts. Grosvenor House (5 Star) A truly landmark building situated on the edge of the Marina, close to the beach. Grosvenor House offers 217 sea-facing rooms and 205 fully-furnished serviced apartments. It also offers some of the best restaurants and bars in Dubai such as Mezzanine, Indego and Buddha Bar – one of only two outside Paris. 5.2 ACCOMMODATION FOR ALL TASTES AND BUDGETS Ritz Carlton (5 Star) The hotel features stunning Mediterranean-style architecture and beautiful lawns extending out to the beach. It has 138 rooms, all with a sea-view and private balcony or patio. As you would expect from the Ritz-Carlton, the level of service is unsurpassed. One & Only Royal Mirage (5 Star) Designed in traditional Arabian architecture and set amongst stunning grounds, the One & Only Royal Mirage has 204 rooms and is one of the most tranquil hotels in Dubai. It has some of Dubai’s best restaurants and bars such as Tagine, The Rooftop and Kasbar. Mina Salam (5 Star) Part of the luxurious Arabian-style Madinat Jumeirah resort, this hotel is slightly closer to DICEC than the other beach hotels. The hotel has 940 rooms and is linked to the Souk Madinat which features the largest selection of bars and restaurants in the city. Guests have the fun of travelling around the resort’s waterways on abras. 4.2 ACCOMMODATION FOR ALL TASTES AND BUDGETS Price of single room inclusive of tax, service and breakfast Price of double room inclusive of tax, service and breakfast AED US$ AED US$ 5 Star From 980 From 267 From 1,250 From 340 4 Star From 550 From 150 From 850 From 231 3 Star From 350 From 95 From 395 From 107 From 750 From 204 From 1,050 From 285 Hotel Apartments One Bedroom Two Bedroom 2008 Room rates quoted. Exchange rate: US$1=3.675 Dhs. Selected Dubai hotels and proximity to venues and airports. 4.3 AN ADVANCED TRAFFIC INFRASTRUCTURE Getting Around Dubai is first emirate to abandon the car-only transport policy in favour of an integrated transportation policy. Public transport is considered vital to the daily life of commuters in Dubai and the Roads and Transport Authority has worked out an ambitious plan to increase the uplift share of mass transit in the number of trips to 30%. The plan includes the implementation of an extensive Dubai Metro System. This will open in 2009. There is also a modern public bus service operated by the Roads and Transport Authority, which presently carries 72 million passengers annually. The Authority will increase the number of buses, trips, routes and services with a goal of 1,200 buses in the fleet by 2008. Marine transport projects are also underway at a cost of over AED 1 billion. In addition to the traditional abras crossing the Creek, water buses each with a capacity of 35 passengers per bus have been introduced. There will also be six ferries each capable of accommodating 120 commuters, that will be launched in 2008. Taxis are also a popular mode of transport. The well maintained metered taxis are efficient with well trained, courteous drivers and are an inexpensive way of getting around. The Dubai Metro will open in 2009 and will be an advanced urban rail system with 55 stations. 5.0 DUBAI: A REWARDING DESTINATION 5.1 THINGS TO DO Beaches With year-round sunshine, beautiful white sandy beaches and clear blue water, Dubai is perfect for a sun-worshipper. Visitors can choose from luxurious beach clubs situated in the hotels or public beaches which run the full-length of Jumeirah Beach Road. Jumeirah Beach Park is a great choice for visitors as it is easy to find and is equipped with changing facilities. Golf Dubai is the golfing capital of the region. The city currently has eight distinctive golf courses, including those designed by Nicholson Design, Ernie Els and Colin Montgomerie - each with world standard clubhouses and coaching facilities with PGA qualified professionals. Several of the courses host international events and attract the world’s top golfers. Water Sports Most of the beach hotels offer guests a variety of water sports such as scuba diving, snorkeling, sailing, surfing and waterskiing. Ski Dubai Ski Dubai opened in the Mall of the Emirates in late 2005 and is the world’s largest indoor ski slope. An amazing 22,500 square metres covered with real snow all year round, Ski Dubai has five runs with the longest run being 400 metres as well as a 90 metre long quarter pipe for snowboarders. Test your skills onthe world’s first indoor black run or practice your turns on the beginner slopes. Desert Activities A multitude of companies now offer activities such as Off-Road Desert Safaris, Quad Biking and Falconry. 5.1 THINGS TO DO Dubai Autodrome The Dubai Autodrome is the region's first fully integrated motor sports facility. The complex, a part of the Union Properties Motor City development, not only includes an FIA sanctioned 5.39 kilometre circuit, which offers six different configurations, but also incorporates a race and driving school and a CIK approved karting track. Officially inaugurated in October 2004 when it hosted the final round of the FIA GT Championship, the Dubai Autodrome is designed to accommodate all types of motor sports events from world class to local. This multi-purpose complex also serves as an ideal setting for concerts and corporate events, whether conferences, seminars, or motoring exhibitions. Wild Wadi Water Park When it comes to excitement, you just can't get enough at Wild Wadi! For one adrenalin rush after another, try the 80 kilometres per hour downhill hurtle on the Jumeirah Sceirah; the 1.5 metre high waves at Breakers Bay or the white-knuckle ride at Rushdown Ravine. For the not so brave and the laid back, Wild Wadi offers hours of relaxation. It's the perfect place to unwind, sit back and have a great time. 5.2 A LIFESTYLE OF LUXURY Spa Treatments With an exotic menu of mystical Arabian treatments and therapies, this experience will truly be an unforgettable one. After a busy day visiting Dubai's outstanding shopping malls, beautiful beaches and luxurious hotels escape to a haven of bliss, relaxation and serenity in one of the city's world class spas. Shopping Dubai is world renowned for its shopping and its annual Shopping Festival, usually held in February, attracts visitors from all over the world. Many of the world’s most prominent designers and brands now have shops in Dubai. Dubai’s tax-free status, combined with excellent shopping malls draws back shoppers time and time again. The best shopping is contained within the many shopping malls. The largest malls are; Mall of the Emirates, Burjuman, Wafi City, Ibn Battuta, Deira City Centre and Festival City. With many more due to be added over the next few years including the gargantuan Dubai Mall and Mall of Arabia. 5.2 A LIFESTYLE OF LUXURY Eating Out Cosmopolitan and vibrant, Dubai has an huge choice of excellent restaurants. From Arabic to Vietnamese there is something to suit every taste and budget and eating out is extremely popular in Dubai. Many of the most popular restaurants are in hotels and these are the only outlets that will serve alcohol with your meal. Many restaurants have buffet nights when you can eat, and sometimes drink, as much as you like for an all-inclusive price. Bars and Night Clubs There are many stunning bars to choose from. Those with particularly spectacular settings include; The Terrace at the Park Hyatt, Bahri Bar at Mina Salam, Vu Bar at Emirates Towers, The Rooftop at the Royal Mirage and Sho Cho at Dubai Marine Club. Trilogy at the Souk Madinat and The Apartment at Jumeirah Beach Hotel are currently the night clubs of choice. 5.3 EXPLORING THE UAE Discover Dubai – City Tour (Half day) Experience this fascinating historical excursion past ancient and modern Dubai. Visit such historical sites as the Jumeirah Mosque, Dubai Museum, Spice and Gold Souqs. Dubai by Night – Dhow cruise with Dinner (Two hour cruise) Experience the romance and the thrill of travelling in a dhow, the magnificent vessel that is a symbol of the UAE’s sea-faring history. Cultural Sharjah – City Tour (Half day) Visit Dubai's neighbouring emirate, Sharjah, for a half day tour of the 'Cultural Centre of the Gulf'. The tour takes visitors to many of the city's souqs as well as historical landmarks. This cruise is scintillating as you traverse along the city’s skyline, witnessing the grandeur of the past and the modern architecture, all while enjoying a delicious and romantic dinner. City of Traders – Dubai Shopping Tour (Half day) See why Dubai is known as a shopper's paradise. Shopping tours can include visiting 21st century malls offering everything from chic designer clothing to electronic gadgets, to visiting traditional souqs which are a haven for bargain hunters interested in traditional handicrafts, antiques, carpets and gold! Jewel of the Gulf – Abu Dhabi Tour (Full day) A day trip to the U.A.E capital, Abu Dhabi is an exciting package, revealing a blend of modernity and tradition. Abu Dhabi is a city of shimmering skyscrapers, exciting monuments, verdant greenery and a long corniche. 5.3 EXPLORING THE UAE City of Oases – Al Ain City Tour (Full day) Known as a Garden City, Al Ain is a desert oasis, where caravans stopped over since time immemorial. The city boasts some intriguing tourist spots, including a fort built by the ruling Al Nahyan family over 175 years ago, Al Ain Zoo and Aquarium, with the region’s largest collection of animals and Jebel Hafeet, the UAE's highest mountain peak. Along the East Coast – East Coast Tour (Full day) The trip to the exotic landscape on the East Coast starts by driving through both red desert dunes and rigid mountains to two main centres – Khorfakkan and Fujairah, where you can take a refreshing swim in crystal blue waters of the Gulf. An Ocean of Sand – Desert Safari (Half day) Departing in the early afternoon, this exotic tour takes you on a rollercoaster ride over majestic sand dunes. After watching the sun setting behind the dunes the journey continues to a Bedouin campsite. At the campsite a sumptuous barbecue dinner is relished as you settle in the warmth of a crackling bonfire. This is a fun-packed evening with Arabic music, belly dancing and hubbly bubbly water pipes (the typical Arabic ending for a sumptuous meal). Mountain Safari – Hajar Mountain Tour (Full day) For a visitor with a flair for adventure, this tour offers a fascinating mountain safari through the steep passes of the breathtaking landscape of the Hajar range. Take a dip into the cool pools of the serene rocky mountains or enjoy lunch by the poolside of the tranquil surroundings of Hatta Fort Hotel. 5.4 EXTENDING YOUR STAY Pre and Post Conference Holidays With year-round sunshine and proximity to beaches, desert and mountains, many business-travellers coming to Dubai choose to extend their stay. As has already been covered, Dubai hosts many worldrenowned sporting and entertainment events, particularly during the winter months including the Dubai Desert Classic, the Dubai Open Tennis Championships and the Dubai World Cup; the richest horse race in the world. Alternatively, delegates may choose simply to relax in the surroundings of one of the many luxurious beach hotels or the desert at Al Maha Resort, Bab Al Shams Resort and Spa or The Hatta Fort Hotel. Dive-enthusiasts may enjoy exploring the marine life of the Indian Ocean in the emirate of Fujairah. Many business travellers coming to Dubai choose to extend their stay. 5.5 SOCIAL EVENTS 1001 Arabian Nights Take four wheel-drive vehicles deep in the gold mine (the golden desert), to an exclusive camp site and experience first hand the richness of ancient Arab culture and heritage whilst enjoying a special barbecue meal under the stars. Beach Barbecue A relaxed and casual evening, on the shores of the Arabian Gulf with the magnificent Dubai skyline in the background. Guests will enjoy a sumptuous international buffet before a fireworks finale. Heritage and Culture Night Experience a traditional evening at the mouth of the Creek where the buildings of Al Shindagha provide the background for an alluring glimpse into old Dubai. Formal Evening An evening at the Madinat Jumeirah, the Arabian resort styled to resemble an ancient citadel. Luxurious and ornate, combining opulence with an overwhelming sense of tradition. Guests can immerse themselves in the traditional Bedouin and coastal village life, which has been recreated in several of the historical buildings. The Magic of the Future Enjoy a fun filled evening at Dubailand the biggest and the most ambitious project Dubai has ever undertaken. Dubailand will incorporate a critical mass of attractions and an endless mix of night activities. Experience first hand the richness of ancient Arab culture and heritage. 6.0 DUBAI: VISITOR ESSENTIALS 6.1 VISITOR ESSENTIALS Banks Many international banks are represented by branches in Dubai. Bank hours are 0800 – 1300, Saturday to Wednesday and 0800 – 1200, Thursday. Business Hours Business: 0800 – 1300 and 1600 – 1930, Saturday to Thursday. Most of the multinational companies work from 0900 – 1800 with a one hour lunch break. Government offices: 0730 – 1430, Saturday to Wednesday. Exchange houses: 0830 – 1300 and 1630 – 2030, Saturday to Thursday. Shopping malls: 1000 – 2200, Saturday to Wednesday and 1000 – 2400, Thursday and Fridays. Climate The UAE has a sub-tropical, arid climate. May to September is summer, when temperatures range between 40C and 48C. However, during the winter months, temperatures range from 10C to 30C. Rainfall is predominantly in winter and amounts to some 13 centimetres annually. Clothing Summer clothing may be worn for most of the year but the temperature can drop during the winter. At the pool or on the private beaches, swimwear is quite acceptable, but when in the city and public areas, care should be taken not to give offence by wearing clothing that may be considered revealing. 6.1 VISITOR ESSENTIALS Credit Cards American Express, Diners Club, Visa, MasterCard, etc. are generally accepted in the main hotels and shops. Language The official language is Arabic but English is widely spoken and understood throughout the country. Currency The monetary unit is the Dirham (AED), which is divided into 100 fils. It is fixed to the US dollar at a current rate of US$1 = Dhs 3.675. Local Time Gulf Standard Time: + 4 hours GMT (winter), + 3 hours (summer). 6.1 VISITOR ESSENTIALS Liquor Alcohol is freely available in hotels, clubs, restaurants and bars. However, many restaurants outside hotels are not permitted to serve alcoholic beverages. Media There are three English language newspapers published in Dubai. International newspapers, magazines and journals can be bought at bookshops and supermarkets. Dubai has both Arabic and English commercial radio and television stations, as well as access to international satellite television programming. Photography Normal tourist photography is acceptable but like anywhere in the world, it is courteous to ask permission before photographing people, especially local women. 6.1 VISITOR ESSENTIALS Communications The international dialling code for incoming calls is +9714. Calls to and from land-lines within Dubai are free of charge and direct dialling is possible to over 170 countries. GPRS and WAP services are also available. A GSM international roaming service for mobile phones is available for over 60 countries. If your country isn’t one of them then a service known as “Wasel” is available. Bring your phone or buy it here and purchase a SIM card (available at most supermarkets, petrol stations and hotels) which enables you to make and receive calls from the UAE. Internet services are also available for non-subscribers from regular phone lines. Medical Medical services in Dubai are of an international standard. Water The tap water in Dubai is safe to drink. But locally bottled mineral water is generally served in hotels and restaurants. Public Holidays Islamic holidays are based on the Hijri calendar which is controlled by the sighting of the moon. As a result the dates of holidays are often confirmed less than 24 hours in advance. Some of these are Eid Al Fitr (three days), Eid Al Adha (four days), Al Hejra (one day), Mawlid Al Nabi (one day) and Al Isra Wal Miraj (one day). Fixed dates on the calendar are New Year’s Day (Jan 1) and UAE National Day (Dec 2). 6.1 VISITOR ESSENTIALS Bargaining Bargaining is expected in the souq and is quite usual elsewhere. Vendors will usually drop the price and often quite substantially, particularly for a cash sale. Tipping and Gratuities Tipping practices are similar to most other parts of the world. Most restaurants include a 10% service charge, but tipping in general is at the customer’s discretion. Electricity The electricity supply in Dubai is 220/240 volts at 50 cycles. Standard, British square three-pin plugs are the norm in most hotels. US-made appliances may need a transformer. 6.1 VISITOR ESSENTIALS Transportation Taxis are easily obtainable in Dubai. Metered taxis are run by Cars Taxis, Metro Taxis, National Taxis and government-owned Dubai Transport Corporation. Dubai Municipality operates numerous bus routes throughout the emirate, serving the main residential and commercial areas, as well as some destinations outside the city. Many hotels provide regular shuttle buses that follow set routes around Dubai. Car rental companies will arrange temporary local driving licences for visitors. Renters from the following countries must produce their passport, two photographs and either a valid international or national licence: Austria, Belgium, Canada, Denmark, Finland, France, Germany, Greece, Holland, Ireland, Italy, Japan, Norway, Spain, Sweden, Switzerland, Turkey, UK and USA. Driving is on the right hand side of the road. 6.2 VISA INFORMATION Visas The IEEE UAE Section will undertake to facilitate visas for all IEEE GLOBECOM 2011 delegates. For more information, please refer to the following, which is for guidance and is subject to change. AGCC Citizens – Citizens of the Arab Gulf Co-operation Council member states (Bahrain, Kuwait, Qatar, Oman, Saudi Arabia) do not need a visa. AGCC Residents – AGCC expatriate residents may obtain a non-renewable 30-day visa upon arrival at the approved ports of entry. Visitors who are businessmen, company managers or representatives, auditors, accountants, doctors, engineers, public sector employees, their family members and drivers and servants sponsored by them are eligible for this visa. Citizens of Western Europe, North America and Asia Pacific – Citizens of UK (with the right of abode in the UK), France, Italy, Germany, Holland, Belgium, Luxembourg, Switzerland, Austria, Sweden, Norway, Denmark, Portugal, Ireland, Greece, Finland, Spain, Monaco, Vatican City, Iceland, Andorra, San Marino, Liechtenstein, USA, Canada, Australia, New Zealand, Japan, Brunei, Singapore, Malaysia, South Korea and holders of Hong Kong SAR passports will be granted One Entry Visit Visa free of charge on arrival in the UAE. 6.2 VISA INFORMATION The visa enables them to stay for 60 days. The visa is renewable for a total stay of 90 days for a fee of Dhs 500. Visit Visas Applies to tourists who wish to spend more than 14 days in Dubai, those coming for family visits as well as those on long-term business visits. Requires sponsorship of any UAE resident or any company or hotel licensed to operate within the UAE. A refundable Dhs 2,000 guarantee from expatriates who wish to sponsor distant relatives is imposed. Valid for entry within two months from date of issue. Valid for 60 days and is renewable for a total stay of up to 90 days. A fee of Dhs 500 is charged for this renewal. To complete the application, sponsor will require the visitor’s date of arrival and arrival details and a photocopy of the first few pages of the visitor’s passport, which must be valid for at least three months. Fee of Dhs 100 for obtaining a visit visa. Fee of Dhs 10 for visa delivery service by DNATA. Hotels, hotel apartments, tour operators, travel agents and airlines may not levy supplementary charges or processing fees in excess of 50 Dhs. Holder may enter and leave the country through any port of entry in the UAE. 6.2 VISA INFORMATION Tourist Visas A special category of visas under the Visit Visa type is a Tourist Visa, which can be obtained for individual tourists from: East and West Europe, Turkey, Bulgaria, Poland, Ukraine, Albania, Russia, the Hellenic Republic, St Kitts-Nevis, St Lucia, Mexico, Cuba, Bermuda, Belize, Guyana, French Guiana, Martinique, Antigua and Barbuda, St Vincent, Kingston, Palao other non-defined American nationalities, Thailand, South Africa, Singapore, China, Malta, Cyprus. Entitles its holder to a 30 day stay and is non-renewable. Requires sponsorship of hotels and tour operators who bring in visitors from the above listed countries. The fee is Dhs 100. Fee of Dhs 10 for visa delivery service by DNATA. Hotels, hotel apartments, tour operators, travel agents and airlines may not levy supplementary charges or processing fees in excessof Dhs 50.