MARKETING STRATEGY 468: General Mills -- Project Bowl Appetit Team 11 (Section 201) Lillian Lilly Jorge Tessey Gabriel Michalup Hide Tomita Amrit Shergill Zoya Trofimenko Agenda • Consumer Survey – the first step • What • Two Progresso-branded products for two market segments • One also co-branded with Pillsbury • Product Concept Testing • Why • Industry • How • Marketing Strategy • Result • Revenue Projections • Q&A Our Consumer Survey 52 Respondents asked about ready-to-eat meals. Result? • Women are more concerned about nutrition than men. 50% of Male respondents “didn’t care” vs 24% of women. • However, nutrition is trumped by convenience in reason for purchase ready-to-eat meals. • Top nutritional concerns are fat, calories, with sodium distant 3d. • Campbell’s soup is the product most frequently purchased by women in the last 6 months (55%) • 50% of married respondents eat ready-to-eat food for lunch while 77% of singles eat it for dinner. • General Mills brands associated with ready-to-eat: Hamburger Helper & Progresso Our Two Solutions Progresso Chili & Chips Progresso Lunch-to-go! Product 1: Progresso Chili & Chips Product 1: Progresso Chili & Chips NEED/VALUE PROPOSITION Hearty eaters need a quick, healthy, easy-toprepare meal, all in one package. OFFERING 15oz. Progresso Bean Chili + Tortilla Chips (each part in self-contained bowl – snaps together as one package) Price: $2.89 Concept Testing - Chili Key Results: • The Progresso Brand preferred, followed by Hormel • Surprising result –initial product concept was Old El Paso branded but consumers strongly preferred Progresso • 70% of those surveyed would try the product • Most said it appealed to single men and kids • Consumers overwhelmingly described it as “complete”, “convenient” and “appealing” • Equally associated with dinner and lunch • 70% willing to pay between $2.49 and $2.89 • Majority preferred name “Chili & Chips” Product 2: Progresso Lunch-to-Go Product 2: Progresso Lunch-to-Go NEED/VALUE PROPOSITION Busy women need a quick, healthy, easy-to- prepare lunch, all in one package. OFFERING 12 oz. Progresso 99% Fat Free soup in a bowl + 2 Pillsbury breadsticks or one bread twist + Plastic spoon and napkin already in package Price: $2.49. Concept Testing - Soup Key Results: • Progresso and Campbell’s close in recognition/ preference • Soup with breadstick, all in one package, would appeal to busy women • The product was described as quick, convenient, high quality • Concern about sodium, fat, and presence of meat • Consumers associated it primarily with lunch at work, with dinner at home as second use • 80% of them were willing to pay up to $2.49 • Majority preferred “Lunch to go” name over “Complete” Chili Industry • 85% of consumers surveyed in 1999 considered Chili as a meal. • Sales revenue growth 25% over last 3 years • New products introduced cater to adults, oriented around nutrition, eg chili ready meals (cans, dried in a pouch). • Most popular type is “regular” chili with beans. Soup Industry • Overall 4% decline in soup market forecast, but three segments are growing: – “Soups away from home” – Ready-to-serve soups (more likely to be premium soups) – Menu items in restaurants. • Biggest concerns are time, convenience, and ease of preparation Competitors • • • • SOUPS: Campbell Soups, Knorr soups (Unilever), Healthy Choice, Advantage/10 Soups (light soups from ConAgra). Campbell’s Soup Co ranked as the number one manufacturer overall in 1999, with a market value share of 54.8%. CHILIS: Hormel, Armour Star Chili, Wolf & Stagg. Hormel is the leader with 14% of the market share Marketing Strategy a) Leverage Market-Based Assets: • Progresso Brand Equity: Enjoys customer loyalty and brand awareness, perceived as having innovative new flavors • General Mills’ Knowledge: Extensive knowledge about customer profiles, suppliers and channels Distribution – Chili Aisle Placement for our product Distribution – Soup Aisle Placement for our product Progresso Marketing Strategy c) Pricing Strategy: Quality Price High Medium High Bear Country Progresso Kits Medium Uncle Ben’s Low Campbell’s Bowl Appétit! Low Kraft Mc Pasta Maruchan • High-value strategy: High-quality product at an average price. We consider that our target customers are price sensitive since they can easily compare the quality and price of substitutes. Chili Revenue Forecast Revenues/Market Share 20.00% $25.00 $20.00 15.00% 12.50% $15.00 10.00% $10.00 7.50% 5.00% Revenues Market Share 17.50% $5.00 2.50% 0.00% $2002 2003 2004 Years Total New Product Revenues Revenues are in US$ Million Total New Product Market Share Soup Revenue Forecast 1.80% $70.00 1.60% 1.40% $60.00 $50.00 1.20% $40.00 1.00% 0.80% $30.00 0.60% $20.00 0.40% 0.20% $10.00 0.00% $2002 2003 2004 Years New Line Total Revenues Total New Market Share Revenues are in US$ Million Market Share from Competitors Revenues Market Share Revenues/Market Share Conclusion • Synergies created by GM and Pillsbury • Progresso high brand equity fits target markets -- young, quality conscious and growing • Products fill unserved market needs – healthy, quick hot food in a kit • Make optimal use of GM production and distribution networks Q&A