ID400: What’s New and Coming in IBM Connections Luis Benitez, Sr. Product Manager David Brooks, STSM & Lead Architect © 2014 IBM Corporation Who We Are Luis Benitez, Sr. Product Manager, IBM @lbenitez http://www.lbenitez.com 2 David Brooks, STSM & Lead Architect, IBM Share away… Learning about the awesomeness of #IBMConnections at ID400 in #IBMConnect ! 3 Please Note IBM’s statements regarding its plans, directions, and intent are subject to change or withdrawal without notice at IBM’s sole discretion. Information regarding potential future products is intended to outline our general product direction and it should not be relied on in making a purchasing decision. The information mentioned regarding potential future products is not a commitment, promise, or legal obligation to deliver any material, code or functionality. Information about potential future products may not be incorporated into any contract. The development, release, and timing of any future features or functionality described for our products remains at our sole discretion 2 4 Performance is based on measurements and projections using standard IBM benchmarks in a controlled environment. The actual throughput or performance that any user will experience will vary depending upon many factors, including considerations such as the amount of multiprogramming in the user’s job stream, the I/O configuration, the storage configuration, and the workload processed. Therefore, no assurance can be given that an individual user will achieve results similar to those stated here. Agenda IBM Social Business in the Market IBM Connections in 2013 New features Key Platform Integrations IBM Connections Mobile / Desktop plugins 2014 Entitlements 5 Resources & Information IBM Social Business Leadership Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings. Gartner research publications consist of the opinions of Gartner's research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose. 1 6 Source: Gartner Magic Quadrant for Social Software in the Workplace, September 2013 Source: The Forrester Wave™: File Sync and Share, Q3 2013; Cloud Strategies for Online Collaboration Software Vendors, Q3 2012, and Enterprise Social Platforms, Q3 2011, Forrester Research, Inc. 3 Source: IDC: Number 1 position from 2009-2012, IDC Worldwide Enterprise Social Software 2013-2017 Forecast and 2012 Vendor Shares: From ESS to ESN, doc #241323, June 2013. 2 Deliveries in 2013 Cloud: Mobile Community files, forums, bookmarks IBM Connections 4.5 IBM Connections Content Manager Outlook Sidebar Plug-in Activity stream portlet Jan Mobile: Support iPad Mini/ iOS 6.1 I'm Following view now default 7 Mar On-prem: Mobile @-mentions Mobile post to community/profile Mobile single tap to view file Mobile access Downloads from main nav Jun Cloud: Cloud update to Connections 4.5 Next Gen Theme, Global search MS Office & Desktop plugins Mobile Community folders, Mobile contacts On-prem: IBM BPM & Connections integration Government 2.0 Template for Portal Mobile two factor authentication Mobile action required in streams Cloud: Activity Streams & Microblogging Community microblogging Social bridging (cloud/on-prem) Community Events View open questions per community Threaded comments in blogs Edit comments in blogs Email digests Wiki Table of contents Mobile microblogging & file sync Notifications in mobile open mobile app New media gallery / wikis (cloud/onprem) Cloud: File Sync on desktop Increase % of relevant info in stream Consolidated views in homepage Activity stream badging Community polls/surveys Community landing page Community soft delete @mentions in blogs/ideation Separate My Activities/Communities View forum replies sequentially Mobile Push Notifications for Action Required On-prem: Community polls/surveys OpenOffice plug-in for Connections Quickr → CCM migration tools On-prem: Community-owned folders Mobile file sync CCM on Mobile AirPlay of Docs presentations Sept Dec IBM Docs on Mobile cloud) IBM File Viewer (on-prem) AirPrint support (cloud/on-prem) IBM Connections Suite 4.5.1 Next Gen Theme (on-prem) IBM Connections in 2013 6 8 Embed the Activity Stream in Other Contexts AVAILABLE Leverage the activity stream in any OpenSocial container Expose as is or pin to a filter (i.e. a community) Uses embedded applications to enable full interaction Out of the box integration with IBM WebSphere Portal & Notes 9.0 Social Edition 9 2013 Social Business Processes Bring customers/stakeholders closer to processes 10 IBM BPM embedded in Connections allows users to process tasks in context: Connections, Notes, Portal, mobile, etc AVAILABLE AVAILABLE 2013 2013 Act Faster in the Homepage Respond in context and move on to the next task AVAILABLE 2013 See the conversation inline and respond in context 11 Forums Reduce support costs with customer self-help AVAILABLE 2013 Identify and act on “Open Questions” to foster community collaboration and engagement 12 Blogs Generate new product and services faster AVAILABLE 2013 Threaded comments Ability to edit comments 13 Polls and Surveys Get a pulse on your team Web-based survey/poll designer Create single question polls Multiple questions in one page Define which responses are required Place questions in a logical order on a page Control how questions flow with rules Notifications in the stream to raise awareness and engagement 14 12 AVAILABLE 2013 IBM File Viewer Instantly access file content 2013 Preview files without downloading Print and present full screen directly from Preview mode Expanded community support with Blogs, Ideation, and Wikis Native access to files with your mobile device Download from the catalog: http://catalog.lotus.com 15 AVAILABLE IBM File Viewer Instantly access files content Updated Mobile Apps Interact with your network anytime, anywhere On-Premises @mentions Inline Liking Two Factor Authentication Review & Approve CCM files 16 SmartCloud Communities Files Forums Bookmarks People Support (Android) AVAILABLE 2013 Mobile File Sync Anytime anywhere collaboration Automated file sync eliminates the stress of having to download the latest version Can sync via LTE/4G/3G or WiFi Only to save bandwidth View if files on other devices are out of sync Push notifications let the app know when a file has been updated AVAILABLE 2013 See which files have been sync'ed to other devices and which are out of date Differential sync is automatic to save bandwidth and time 17 IBM Docs Improve simplicity and efficiency by which teams build documents Preview, present and print files without downloading Web-based editors for creating and sharing documents, spreadsheets, and presentations Real-time co-editing of documents available in Mobile AirPlay dual-display mode (present on one screen, and view speaker notes on your tablet) 18 AVAILABLE 2013 Mobile Anytime anywhere collaboration DELIVERED TO CLOUD AND ON PREM New Media Gallery Layout Take pictures and videos in the field and collaborate with those back in the office Take snapshots of a whiteboard and share back meeting notes Browse through media quickly and upload using device camera 19 Mobile Anytime anywhere collaboration Review and make edits to documents while on the go to capture information while it's fresh on your mind Get access to how-to's and solutions View and edit wiki pages anytime, anywhere 20 DELIVERED TO CLOUD AND ON PREM OpenOffice 4.0 Integration Seamlessly include Files and Profiles during a meeting AVAILABLE 2013 21 Sametime 9 Integration Real-time collaboration in context AVAILABLE 2013 Click-to-chat, Click-to-call, Click-to-meet 22 Sametime 9 Integration Use Files inside a meeting Share from Connections Files into a Sametime Meeting room Include IBM Connections Profiles to provide context to meeting participants Multi-way video in mobile meetings 23 AVAILABLE 2013 New Partner Solutions in 2013 Growing the ecosystem And more...! To learn more: Visit the Product Showcase & http://catalog.lotus.com 24 What’s Planned for 2014 2325 2014 Focus External Collaboratio n 26 Desktop and Mobile Personalized Experience Oh… and there’s one more thing… 2327 New rich text editor 28 Acknowledgements and Disclaimers Availability. References in this presentation to IBM products, programs, or services do not imply that they will be available in all countries in which IBM operates. The workshops, sessions and materials have been prepared by IBM or the session speakers and reflect their own views. They are provided for informational purposes only, and are neither intended to, nor shall have the effect of being, legal or other guidance or advice to any participant. While efforts were made to verify the completeness and accuracy of the information contained in this presentation, it is provided AS-IS without warranty of any kind, express or implied. IBM shall not be responsible for any damages arising out of the use of, or otherwise related to, this presentation or any other materials. Nothing contained in this presentation is intended to, nor shall have the effect of, creating any warranties or representations from IBM or its suppliers or licensors, or altering the terms and conditions of the applicable license agreement governing the use of IBM software. All customer examples described are presented as illustrations of how those customers have used IBM products and the results they may have achieved. Actual environmental costs and performance characteristics may vary by customer. Nothing contained in these materials is intended to, nor shall have the effect of, stating or implying that any activities undertaken by you will result in any specific sales, revenue growth or other results. © Copyright IBM Corporation 2014. All rights reserved. U.S. Government Users Restricted Rights - Use, duplication or disclosure restricted by GSA ADP Schedule Contract with IBM Corp. IBM, the IBM logo, ibm.com, Lotus are trademarks or registered trademarks of International Business Machines Corporation in the United States, other countries, or both. If these and other IBM trademarked terms are marked on their first occurrence in this information with a trademark symbol (® or ™), these symbols indicate U.S. registered or common law trademarks owned by IBM at the time this information was published. Such trademarks may also be registered or common law trademarks in other countries. A current list of IBM trademarks is available on the Web at “Copyright and trademark information” at www.ibm.com/legal/copytrade.shtml Other company, product, or service names may be trademarks or service marks of others. 11 External Resources and Information New IBM Social Landing Page http://ibm.com/social Latest product info, research, podcasts, and more http://www.ibm.com/lotus/connections IBM Connections Team Blog http://ibmsocialsoftware.com Assets, discussion, and opinion about driving the adoption of IBM social software http://www.ibm.com/blogs/socialbusiness 30 Customer Success Stories http://www.ibm.com/social- Capitalize on Innovation with IBM Subscription & Support Access to New Software Innovations at your convenience Incremental Enhancements Full version and release upgrades Patches and security enhancements Profile-driven download, delivery and electronic notifications Access to 24x7 online & phone technical support Access to technical experts and support professionals in 140 languages Diagnostic tools, fixes, forums, self-help, Redbooks, security alerts and technical documentation Rapid response to severity 1 service requests One year included with your initial IBM Passport Advantage® or IBM Passport Advantage Express® software purchase Meet us at the Solution Showcase : Ped #s 229, 231, 232 & BD-2 Social Business is not an option – it's a mandate Social Business delivers real business value Becoming a Social Business is easy with IBM Connections Start Your Social Business Journey ibm.com/social 32