{ © 2012 Research In Motion Limited – RIM Confidential - Disclosed under NDA Value Added Services For The Smartphone Revolution Sean Killen, Regional Director Caribbean, RIM © 2012 Research In Motion Limited – RIM Confidential - Disclosed under NDA The smartphone revolution 4,500,000,000 4,000,000,000 3,500,000,000 3,000,000,000 2,500,000,000 Population Subscribtions 2,000,000,000 Smartphone Subscriptions 1,500,000,000 1,000,000,000 500,000,000 WE EE ME Africa LATAM Asia Pacific NA Smartphone penetration in LATAM /Caribbean is only around 11%, showing a huge market opportunity Operators need to consider how they profitably onboard prepay users (and remaining post-pay) on to smartphones, without the benefit or business case for significant or any subsidy This plays to RIM’s strengths, through high value data “on-boarding” services (like BBM) and low tiers packages Informa Telecoms & Media, May 2012 © 2012 Research In Motion Limited – RIM Confidential - Disclosed under NDA The BlackBerry Cloud enables DIFFERENTIATION © 2012 Research In Motion Limited – RIM Confidential - Disclosed under NDA Data Compression (Efficiency) © 2012 Research In Motion Limited – RIM Confidential - Disclosed under NDA BlackBerry is an enabler of the… Carrier Platform Platform Integration How? Service Tier Integration Classic BlackBerry platform Increased VAS revenue driven by deep integration of carrier services into the BlackBerry Platform How? Higher Data ARPU driven by simple upgrades to higher service tiers How? Deeper enterprise penetration by moving on-premise services to the cloud, leveraging carrier core competencies Cloud Services © 2012 Research In Motion Limited – RIM Confidential - Disclosed under NDA BBM Value Proposition for Carriers • A constructive engagement platform that provides a mechanism to drive ARPU & increases data attach rates • A socially viral platform that facilitates customer stickiness BBM 6 • Facilitates broad distribution of carrier preferred services 6 © 2012 Research In Motion Limited – RIM Confidential - Disclosed under NDA Impact of Carrier Billing for BlackBerry App World Growth in Paid Downloads increases paid downloads and Carrier ARPU increase in paid downloads of approximately 1000% over the period of 120 days © 2012 Research In Motion Limited – RIM Confidential - Disclosed under NDA RIM Has A Strong Foundation There are over 78 million BlackBerry subscribers worldwide There are 56 million BBM users around the world RIM holds the #1 smartphone position in many fast-growing markets including the Caribbean 90% of the Fortune 500 and countless government agencies are RIM customers BlackBerry is one of the most profitable platforms for mobile developers BlackBerry is the most secure smartphone platform We partner with more than 650 carrier partners in 170 countries BlackBerry was the FIRST smartphone in the Caribbean 8 © 2012 Research In Motion Limited – RIM Confidential - Disclosed under NDA What is happening now? 9 © 2012 Research In Motion Limited – RIM Confidential - Disclosed under NDA Where are we headed next? 10