Wireless Password: 9166703926
Why cloud computing matters
to AGOs and their clients
 “The cloud” is real
 Electronic data growth is rapid and pervasive
 Employees use the cloud to conduct government
work on a daily basis
 Driving factors include collaboration and mobile device
use
 Need to consider benefits in light of risk
Suzanne Shaw, Senior Counsel • Washington State AGO
Records issues
 In the cloud, state agencies still need to
 Manage and retain public records
 Comply with public disclosure law
 Meet litigation hold and discovery requirements
Suzanne Shaw, Senior Counsel • Washington State AGO
Data security and privacy
 In the cloud, data owners give up some control
 For government, data is treasure
 Citizens can’t always choose what data government
stores
 Trust lost is not easily regained
 Terms and conditions matter
Suzanne Shaw, Senior Counsel • Washington State AGO
Trending issues
 Breaches and mitigation
 Security standards
 Procurement
 Click-through terms
 State friendly terms and conditions?
Suzanne Shaw, Senior Counsel • Washington State AGO
Cloud legal & policy considerations resources for states
Capitals in the Clouds series, National Association of State Chief
Information Officers (NASCIO) (especially Part III,
Recommendations for Mitigating Risks: Jurisdictional, Contracting
and Service Levels)
http://www.nascio.org/publications/
Online File Storage Guidelines for State Agencies, Washington State
Office of the Chief Information Officer (OCIO)
http://ofm.wa.gov/ocio/default.asp
Cloud and Offsite Hosting Specific Terms and Conditions, Delaware
Department of Technology & Information (DTI)
http://dti.delaware.gov/pdfs/pp/EditableCloudandOffsiteHostingTemplate.pdf
Suzanne Shaw, Senior Counsel • Washington State AGO
Education (there isn't an app for it)
 IT needs support from the legal department
 Speaking the same language
 Looking for solutions that create a win win
 Cloud and legal issues remain cloudy at best…
 Google Glass
 Self driving cars
 Increased mobility
Jon White, IT Director • Washington State AGO
We need the cloud
 Do we have to use the cloud…
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A terabyte of growth a month
In-house storage cost .86¢ a gig
Cloud storage cost .09¢ to .12¢ a gig
Security professionals
Jon White, IT Director • Washington State AGO
Click-through terms and conditions
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Vendor protected Terms and Conditions
Consumer vs. government Terms and Conditions
Consumer vs. enterprise Cloud services
End users are able to enroll without ITs knowledge
Jon White, IT Director • Washington State AGO
Data classification
 Legal Standards around Data Classification/Protection
 Are staff trained on state/agency data classification
standards
 Are staff provided with options and training on how
they are required to protect state data
Jon White, IT Director • Washington State AGO
Cloud computing
 A big part of government services will soon live on
and/or access the cloud.
 AGs must partner with IT professionals to help client
agencies understand how to safely access cloud
services
 Waiting for the clouds to part is no longer an option,
Attorney General Bob Ferguson and I live in
Washington State 
Jon White, IT Director • Washington State AGO
Contact information
 Suzanne Shaw, Senior Counsel
Washington State Attorney General’s Office
Olympia, WA
suzanne.shaw@atg.wa.gov
360-753-9671
 Jon White, IT Director
Washington State Attorney General’s Office
Olympia, WA
360-480-1674
jon.white@atg.wa.gov
Wireless Password: 9166703926