Trends and the Future of VoIP/Telco 2.0: The Emergence of Cloud Telephony Emergence of Cloud Telephony Brooks Robinson Cbeyond Cloud Services Scott Wooster Dialogic Peter Radizeski (Moderator) RAD-INFO, Inc Emergence of Cloud Telephony Cloud-based telephony services, including mashups, apps and toolkits, are increasingly prevalent, thanks to the maturation of a handful of enabling infrastructure technologies. How are these technologies changing the world of business communications for small businesses? Emergence of Cloud Telephony These services are all software / apps. How do the hardware guys – like Dialogic – cope in this environment? Emergence of Cloud Telephony What are the greatest benefits that small businesses gain from Telco 2.0? What are the deployment issues for Telco 2.0? How are Cloud PBX offerings changing?