Jam Kickoff Meeting

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Kickoff Meeting
Jam
© Copyright 2011. All rights reserved.
11/18/2011
Agenda
•
•
•
•
Jam Deployment and Adoption Overview
Collaboration Business Drivers
Roles and Responsibilities
Organization Overview
– Discussion of Champion Groups
• Launch Timeline
• Next Steps
2
Jam Launch Overview
Initiate
Define
Create
Transfer
Rollout
3
Jam Launch Overview
Initiate
Define
Create
Transfer
Rollout
Kickoff Meeting
1. Jam Deployment and Adoption Service Overview
2. Review Business Drivers for Collaboration
3. Define Project Roles and Responsibilities
4. Discuss Champions Workshop Groupings
5. Review Sample Launch Plan
4
Jam Launch Overview
Initiate
Define
Create
Transfer
Rollout
1. Create Communication Plan
2. Recruit Champions
•Finalize Champion Groups
•Initial Communication to Management and Champions
•Schedule Collaboration Workshop
3. Finalize Launch Plan
5
Jam Launch Overview
Initiate
Define
Create
Transfer
Rollout
1. Collaboration Workshops
•Jam Overview
•Collaboration Best Practices
•Sample Use Cases
•Use Cases Brainstorming
•Use Case Drill Down
2 Champions Create initial Groups and Content
3. Adoption Metric Discussion
6
Jam Launch Overview
Initiate
1.
2.
3.
4.
Define
Create
Transfer
Rollout
End User Training Plan
Administration Training
Introduction to Customer Success Team
Roll Out Checklist Review
7
Jam Launch Overview
Initiate
Define
Create
Transfer
Rollout
1. Champions invite users into Jam
2. Monitor Adoption
•Review adoption metrics
•Qualitative feedback from champions
•Strategies for addressing areas with low adoption
8
Collaboration Business Drivers
•
•
•
•
Describe what your collaboration business drivers are
What tools are in place today?
What’s working today? What’s not?
What is your definition of a successful Jam rollout?
9
Roles and Responsibilities
Sponsor
Project Manager
Coordinate Meetings
Track Issues and Rollout Readiness
Champions
Types of Champions
Key Contributors, Thought Leaders
Content Generators
Social Networking Enthusiasts
Bridges – long tenured individuals , who have worked in different places in the
company
Cross-functional, spanning your target organization
Include members of IT, HR and Management to ensure buy-in
Communication and Training Plan Owners
Administrators
10
Organization Overview
•Overview of your organization
•Discussion of Champions
11
Launch Timeline
Steps
Timeline
Kickoff Meeting with Business Owners
Recruit Champions
Collaboration Workshop(s)
Best Practices
Examples
Product Overview
Brainstorming on Collaboration Use Cases
Define Success Metrics
Champions create initial groups and content
Collaboration Workshop Follow-up
Train Administrators
Go-Live Checklist Meeting
Monitor Adoption
12
Next Steps
Identify Communication Plan Owner
• Meeting on Communication Plan
Recruit Champions
• Finalize Champions Groups
• Send out initial communication to management and champions
• Schedule Champions Workshops
Finalize Launch Plan
13
Thank You!
14
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