3+ Great Books
#1: The Seven Levels of Communication
By: Michael J. Maher
3+ Great Books
#2
The Fred Factor
By: Mark Sanborn
3+ Great Books
#3
THE BOUNCE BACK BOOK
By: Karen Salmansohn
Live and Learn
And Pass It On
I’ve learned that drinking a Diet Coke doesn’t
make up for the candy bar I enjoyed earlier.
Age 49
I’ve learned that your grandparents are always
happy to see you, but they are even happier
to see you go home.
Age 12
I’ve learned that opportunities are never lost;
someone will take the one you miss.
Age 89
I’ve learned that you should never eat a
Butterfinger in front of a hungry dog.
Age 11
I’ve learned that a good way to get your house
clean is to invite someone over for dinner.
Age 50
I’ve learned that the best time to ask your dad
if you can do something is when he’s sleeping.
Age 11
I’ve learned that being kind is more important
that being right.
Age 34
I’ve learned that people will remember you as
being a great conversationalist if you mostly
listen.
Age 49
I’ve learned that if you hang something in a
closet for awhile, it shrinks two sizes.
Age 62
Bouncing Back (Verb)
Synonyms:
gain strength
get better
get over
get well
mend
overcome
pull around
rebound
recover
recuperate
reflect
renew one’s strength
turn the corner
4+ Ingredients . . . .
1. intentional
. . .on purpose
2. energy
. . . . . . start thru completion
3. focus
. . . . . . . on the right things
4. practice
. . . . . to get better
Focus. . . ? ? ?
Lawyer:
“What is your date of birth?”
Witness:
“July 15th.”
Lawyer:
“What year?”
Witness:
“Every year.”
Lawyer:
“Now, sir, I’m sure you are an
intelligent and honest man—”
Witness:
“Thank you. If I weren’t under oath,
I’d return the compliment.”
Witness:
“He was about medium height and
had a beard.”
Lawyer:
“Was this a male or a female?”
Lawyer:
“Have you lived in this town all your
life?”
Witness:
“Not yet.”
Lawyer:
“Doctor, did you say he was shot in the
woods?”
Witness:
“No, I said he was shot in the lumbar
region?”
Lawyer:
“Could you see him from where you were
standing?”
Witness:
“I could see his head.”
Lawyer:
“And where was his head?”
Witness:
“Just above his shoulders.”
Lawyer:
“Did you blow your horn or anything?”
Witness:
“After the accident?”
Lawyer:
“Before the accident.”
Witness:
“Sure, I played for ten years, I even
went to school for it.”
Lawyer:
“What gear were you in at the moment of
the impact?”
Witness:
“Gucci sweats and Reeboks.”
Lawyer:
“What was the first thing your husband
said to you when he woke that morning?”
Witness:
“He said, ‘Where am I, Cathy?”
Lawyer:
”And why did that upset you?”
Witness:
“My name is Susan.”
Lawyer:
“Doctor, before you performed the
autopsy, did you check for a pulse?”
Witness:
“No.”
Lawyer:
“Did you check for blood pressure?”
Witness:
”No.”
Lawyer:
“Did you check for breathing?”
Witness:
“No.”
Lawyer:
“So, then it is possible that the patient
was alive when you began the
autopsy?”
Witness:
“No.”
Lawyer:
“How can you be so sure, Doctor?”
Witness:
“Because his brain was sitting on my desk
in a jar.”
Lawyer:
“But could the patient have still been alive
nevertheless?”
Witness:
“Yes, it is possible that he could have been
alive and practicing law somewhere.”
My Day In Court
. . . 3 Lessons I Learned (Re-learned)
#1: Is this a winnable case?
#2
Effective Communications . . Do’s & Don’ts
#3
Pre – Game Preparation is Critical!
Different Ways Of Looking At Things
Judge:
‘Mr. Clark, I have reviewed this case very
carefully, and I’ve decided to give your
wife $700 a week.
Witness:
“That’s very fair, your honor, and every
now and then I’ll try to send her a few
bucks myself.”
A doctor examining a woman, who had been
rushed to the Emergency Room, took the
husband aside and said, “I don’t like the looks
of your wife at all.”
‘Me neither doc, ‘said the husband. ‘But she’s
a good cook and really good with the kids.’
A man recovering from surgery when the
Surgical Nurse appears and asks him how he is
feeling.
‘I’m O.K. But I didn’t like the four letter-word
the doctor used in surgery,’ he answered.
‘What did he say,’ asked the nurse.
‘Oops!’
Facts Figures & Trends
Quiz
1. Which age group represents the largest
share of home buyers in 2010?
a.
b.
c.
d.
18-24
25-34
35-44
45-54
B. 25-34
2. What do home buyers most want from an
agent?
a. Help arrange financing
b. Help negotiate price and terms of the sale
c. Help with the PAPERWORK
d. Help find the right home to purchase
D
3. Social Media is very much a part of our lives. Place an “x”
next to each true statement and an “o” next to each false
statement:
___ The principles addressed in the Code of Ethics applies
online.
____The Fair Housing Laws apply online.
____Because online activities and practices are
challenging to monitor, licensees need not be
concerned with daily practices online.
____ It’s a good idea for real estate practitioners to spend
the bulk of marketing, prospecting and
communication efforts focused on the use of social
media initiatives and tools.
4. What did Realtors report concerning
expectations of home prices over the next year?
- prices will fall ____
- 40%
- prices will rise (0-5%) ____
- 54%
- prices will rise (5-10%) ____
- 5%
- prices will rise (10-20%) ____
- 1%
5. Of the sellers who used a real estate agent to
sell their home, what percent either used the
agent before to buy/sell or had the agent
referred to them?
- used before 23%
- referred 41%
6. What percent of residential property buyers
reported that they purchased a home to use as
their primary residence?
73%
P.S.
17%
10%
7. What did consumers say about . . .
“Is NOW considered a good time to purchase
real estate?”
- Primary Residence 75% Yes
- Vacation Properties 80% Yes
- Investment Properties 83% Yes
Most Important Factor in Choosing a Real
Estate Agent
- Reputation of agent
- Agent is honest and trustworthy
- Agent is friend or family member
- Agent’s knowledge of the
neighborhood
What Buyers Want Most from Real Estate Agents
___ Help find the right home to purchase
___ Help with negotiations on price and
terms of sale
___ Help with paperwork
___ Help with CMA
___ Help with financing (afford?. . .arrange)
___ Other: _______________
What Sellers Most Want from Real Estate Agents
___ Help with pricing competitively
___ Help find a buyer for the home
___ Help market the home and sell within
a specific timeframe
___ Help fix up the home to sell it for
more
___ Help with negotiations
___ Help with paperwork/inspections/preparing for
closing
___ Other: _____________________
Old is When . . .
1. Your friends compliment you on your new
alligator shoes and you’re barefoot.
2. “Getting lucky” means you find your car in
the parking lot.
3. Your sweetie says, “lets go upstairs and make
love” . . Your response is “pick one, I can’t do
both.”
Advantages Of Growing Older
1. Your secrets are now safe with your friends
because they can’t remember them either.
2. In a hostage situation, you’re likely to be
released first.
3. Sexual harassment charges against you just
don’t stick.
A Business Health Survey . . .8 Questions
#1
Who are your “Raving Fans?”
(make a list)
#2
How many “thank you” notes are you
writing each day?
(hand written)
#3
How many breakfast/lunch meetings do
you have each week?
(one – on – one . . .follow the FROG)
#4
On a scale of 1 – 10 (10 is high), how
visible are you in your community?
(face time)
#5
What do you do to cause other agents to
want to do business with you?
(are you agent user friendly?)
#6
On a scale of 1 – 10 (10 is high . . again)
how are you about follow up with:
- consumers
- other agents
#7
What do you do to stay visible or “beat the
drum” other than face – to – face
relationship building?
#8
What specifically are you doing to get
listings priced to sell that is working well
today?
Excuses to insurance companies to
warrant a claim
1. As I approached the intersection, a stop sign
suddenly appeared in a place where no stop
sign has ever appeared before. I was unable
to stop in time to avoid the accident.
2. I was on my way to the doctor’s with rearend trouble when my universal joint gave
way, causing me to have an accident.
3. The guy was all over the place. I had to swerve a
number of time before I hit him.
4. I saw the slow moving, sad faced old gentleman
as he bounced off the roof of my car.
5. An invisible car came out of nowhere, struck my
car and vanished.
6. I pulled away from the side of the road, glanced
at my mother-in-law, and headed over the
embankment.
How to Cause A Comeback. . .
#1. Dots – Dots – And More Dots . . .
#2
Let Logic Lead the Way . . .
#3. Attitude ? ? ?
#4.
- White Pages . . .
- Leisure Suits . . .
- the “Refresh Button”
#5. Albert and the “Batting Tee” . . .
#6. Coffee, People and Quotable Quotes. . .
I’ve learned that a good way to save money is
to be too busy to go shopping.
Age 88
I’ve learned that it’s okay to feel sorry for
yourself; just don’t let it last for more than five
minutes.
Age 57
I’ve learned that it’s embarrassing to have a
glamour photograph made of yourself and not
have anyone recognize that it’s you.
Age 43
I’ve learned that if Mom’s on a diet,
everyone’s on a diet.
Age 10
I’ve learned that when a society accepts the
premise that individuals are not responsible
for their own actions, it’s in real trouble.
Age 71
I’ve learned that you should never hit a pile of
dog-do with a weed whacker.
Age 39
I’ve learned I still have a lot to learn.
Age 92
7. Slow Down
Have Fun
Enjoy the Journey
Keep Making a Difference