Instructions for Inbound Operators & Agents
How to purchase
Discounted Carnival Ride eVoucher
Discounted Meal & Carnival Ride eVoucher
TERMS & CONDITIONS
PURCHASING
Purchases must be made online, using the unique Promotional Code supplied.
All purchases must be completed by credit card
The traveller must be supplied with the eVoucher (not the Tax Invoice) which will be sent as an attachment to
the confirmation email address nominated by the ITO.
Each eVoucher should be treated like cash
Lost, stolen or damaged eVouchers cannot be replaced or refunded
REFUNDS
Up to 50 vouchers will be refunded at no charge to the ITO allocated the promotional code
A charge of $20 + GST will be applicable per eVoucher, where requests exceed 50 eVouchers per company.
This will be deducted from the total refund value
The purchase price for each eligible voucher will be refunded. An eligible voucher means the ticket is intact,
not damaged in any way and the order number and barcode are intact, the ticket has not been used
(scanned)
All requests for refunds must be done so in writing, using the refund form provided
The refund request form must contain the order number and the barcode or ticket number on the printed pdf
to be eligible. The form must be accompanied by all eVouchers included in the request for refund.
Any used, damaged or illegible vouchers that accompany the form will not be refunded
Any lost eVouchers cannot be refunded or replaced
All requests for refunds must be submitted by 19 April 2013. Forms and eVouchers received after this date
will not be eligible for refund
Refunds will be paid to the credit card that was used for the initial booking
Refunds will be processed in approximately 21 days of receiving the request
OFFER 1
110 CARNIVAL RIDE EVOUCHER
10% discount on AUD$96 for 110 Carnival Ride Coupons
-
Discount offer available to a limited number of Agents.
Sale price to selected Agents/Operators is $86.40
RRP $96.00 online
$2 processing fee waived, credit card fees waived
No limit on the number of eVouchers you can purchase (see refund terms and
conditions)
Offer available for purchase until 3 April 2013
Redeeming the eVoucher for 110 Coupons
A printed eVoucher is provided to the traveller which is exchanged at selected locations
inside the Show for Carnival Ride coupons. There are three exchange booths onsite, two
are located in Kids Carnival and one in the Coca – Cola Carnival (shown on map following
page).
The eVoucher must be exchanged at one of the booths for the Ride Coupons, which are
handed over to gain entry to each ride.
OFFER 2
50 CARNIVAL RIDE COUPON &
4 MEAL DEAL EVOUCHER
10% discount on AUD$90 value for 50 Ride Coupons and 4 Meals
-
Discount offer available to a limited number of Agents.
Exclusively available to Agents. This product is not available as a standalone product to the general public
Sale price to selected Agents/Operators is $81.00
RRP $105.00, based on 4 meals at ~$15.00 plus 50 Carnival Coupons at ~$50.00
Includes $50.00 of Carnival Ride eVouchers and 4 x meal coupons (valued at AU$13-$15 per meal).
Meals are available from selected food outlets – refer to outlet map on next page
No limit on the number of eVouchers you can purchase (see refund terms and conditions)
Offer available for purchase until 3 April 2013
More information on the offer can be found here http://www.eastershow.com.au/tickets/meal-deals.aspx
The normal online $2 processing fee waived, and credit card fees are waived exclusively for travel operators
No limit on the number of eVouchers you can purchase
Offer available for purchase until 3 April 2013
Redeeming the eVoucher for Coupons
The A rintable eVoucher that is provided to traveller must be exchanged at the Show to obtain the 50 Ride Coupons and
and 4 x Meal Vouchers. There are three exchange booths onsite – two located in Kids Carnival and one in the Coca–Cola
Carnival. The Evoucher must be exchanged at the booths for the ride coupons and meal vouchers.
eVOUCHER EXCHANGE POINTS
The customer must
exchange their eVoucher
for Coupons and Tickets
once inside the Show.
There are three exchange
booths onsite:
• Two in Kids Carnival
• One in Coca–Cola
Carnival
MEAL OPTIONS
Outlet
Location
Value offer
Wally's Hot Dogs
Commonwealth Bank Arena
Gourmet hot dog with small serve of chips and a drink
Subway
Commonwealth Bank Arena
6 inch sub (Ham, Meatball, Tuna, Seafood, Pizza or Veggie Delight) plus a
600ml Mount Franklin water
Bells Kitchen
Commonwealth Bank Arena
Pluto pup, chips and a drink or beef burger and a drink
Kebabish
Commonwealth Bank Arena
Beef kebab and a drink
Wok 'n Bowl
Commonwealth Bank Arena
Fun-sized meal and a drink
Fisherman's Wharf
Commonwealth Bank Arena
Beer battered fish and chips served with lemon and a bottle of Mount
Franklin water; or Flathead fillets and chips served with lemon and a
bottle of Mount Franklin water
NYC Grill
Commonwealth Bank Arena
Zesty lemon and herb chicken burger and a bottle of Mount Franklin
water; or Beef burger and bottle of Mount Franklin water
Bombay Bicycle Club
Graze Alfresco Dining
Chicken of vegetarian curry with basmati rice
SpanThai
Graze Alfresco Dining
Rice noodle dish
Let's Do Yum Cha
Graze Alfresco Dining
Five handmade dumplings and a green tea
Sea Food and Eat It
Graze Alfresco Dining
Tempura whiting fillet with chips
The Meatball Shop
Graze Alfresco Dining
Spaghetti with three meatballs and a side salad
MAP OF MEAL OUTLETS
There are 12 food
outlets where the
Meal Coupon is
valid:
Commonwealth
Bank Arena
(7 outlets)
Graze Alfresco
Dining
(5 outlets)
AGENT’S PURCHASING GUIDELINES
Below is a summary of the purchasing process, however screenshots have been
provided in the following pages.
1.
2.
3.
4.
5.
6.
7.
Visit https://eastershow.foxtix.com.au
Enter your Promotional Code and click “go”
Click on the “Agent” button on the top right hand side of the website
Choose the product and click “buy”
Select the quantity required and ‘add tickets to order”
Accept the Terms and Conditions, then click “continue” to complete the
transaction
Create a new account or log in with your existing account and complete the sale
with your credit card
You will receive an email containing a pdf attachment. This is the ticket for the
Customer, please print and provide the ticket (with barcodes) to the traveller.
You may want to print the map for the traveller with the booth locations and meal
options http://www.eastershow.com.au/tickets/meal-deals.aspx
INSTRUCTIONS FOR THE TRAVELLER
1. The traveller brings the E-voucher with them to the
Show. It is NOT their entry ticket. They must also have
a valid Showlink admission ticket to enter the event
2. The traveller exchanges the 50 Ride & Meal EVoucher
or the 110 Ride Coupon eVoucher for coupons at one
of three booths located inside the Show.
3. The Evoucher must not be damaged in any way. If
lost, stolen or damaged, it cannot be refunded or
replaced.
4. These coupons can then be used on rides or at the
designated food outlets (12 outlets) listed previously
5. The number of ride coupons required per ride varies
from 4-15 coupons per ride.
STEP 1. LINK AND PROMO CODE
TO ENTER THE AGENT’S TICKETING PORTAL:
VISIT THE WEBSITE
https://eastershow.foxtix.com.au.
ENTER YOUR UNIQUE PROMOTIONAL CODE
INTO THE BOX ON THE BOTTOM LEFT SIDE
AND ‘GO’
CLICK THE AGENTS PORTAL TO VIEW THE
SPECIAL TICKETS AND DISCOUNTS AVAILABLE
STEP 2. SELECT YOUR TICKETS
Select Buy next to either:
Inbound Operators - 50 Ride Coupon & 4
Meal eVoucher, or Carnival Ride eVoucher
Choose Quantity in the dropdown box
and click “add tickets to order”
STEP 3. ACCEPT THE T&CS
•
CHECK Iaccept Terms & Conditions
CLOSE THE POP-UP WINDOW
•
CLICK THE Continue BUTTON
NB. A POP-UP WINDOW WILL APPEAR, CLICK
“CLOSE” TO IGNORE.
STEP 4. CONFIRM AND PAY
TO Confirm and Pay:
PLEASE CHECK YOUR ORDER THOROUGHLY
CLICK CONTINUE TO MAKE PAYMENT
SKIP TO STEP 5.
ADD PRODUCTS
ADD MORE OF SAME TICKET TYPE
1. Select Add More Tickets then Update
Changes
2. Select Quantity of same product
3. Select Add Tickets to Order
ADD A NEW TICKET TYPE
1. Click Find other events instead of
selecting quantity (see last step)
2. Select Agent button on main page
to view and add avaialble products
STEP 5. LOG IN
•
•
•
FIRST TIME USERS NEED TO SET UP AN
ACCOUNT WITH FOXTIX
NEXT TIME, YOU CAN LOG IN WITH SAME
DETAILS
YOU CAN VISIT “MY ACCOUNT” ON THE
TOP NAVIGATION AT ANY TIME TO UPDATE
YOUR CONTACT DETAILS
NB. PLEASE ENSURE YOUR EMAIL ADDRESS IS
CORRECT ON YOUR CUSTOMER PROFILE. YOUR
TICKETS WILL BE EMAILED TO THIS EMAIL
ADDRESS.
ON THE NEXT SCREEN
•
MAKE SURE YOU CHECK “EMAIL”
•
THEN CLICK CONTINUE
STEP 6. CHECKOUT AND PRINT
PAY ONLINE WITH A CREDIT CARD
YOUR TICKET/S WILL BE EMAILED TO YOU. PRINT AND
PROVIDE THE EVOUCHER TO THE TRAVELLER
NB. THE EVOUCHER IS THE ATTACHMENT TO THE
EMAIL, NOT THE BODY OF THE EMAIL. THE
CUSTOMER MUST BRING THE E-VOUCHER TO THE
SHOW.