Accelerating Broadband Ethernet Services With Dynamic QoS & Robust SLAs July 2012 Presented by: Ran Hysler Senior Solutions Architect ran_h@rad.com 1 Agenda • Carrier Ethernet Defined • Key Drivers for Carrier Ethernet • Carrier Ethernet Market Segments • Accelerating Service Delivery and Maximizing Profitability – Essential Components – Key Questions – Answers & Conclusions 2 Carrier Ethernet Defined Carrier Ethernet for the Business Users: • The MEF has defined Carrier Ethernet as: A ubiquitous, standardized, carrier-class Service and Network defined by five attributes that distinguish it from familiar LAN based Ethernet. Carrier Ethernet for Service Providers: • A set of certified network elements that connect to transport Carrier Ethernet services for all users, locally & worldwide. • Carrier Ethernet services are carried over physical Ethernet networks and other legacy transport technologies. 3 What is Carrier Ethernet? • Question: – • Answer for an end-user – • “Is it a service, a network, or a technology?” It’s a Service defined by 5 attributes Answer for a service provider – – – It’s a set of certified network elements that connect to transport the services offered to the customer It’s a platform for value added services A standardized service for all users 4 Key Drivers for Carrier Ethernet TCO as a driver for operator decisions Flat revenues + Exponentially increasing BW = Cost pressure Premium Carrier Ethernet Demarcation Equipment is required Forces operators to look for new revenues based on dynamic QoS and SLA 5 Carrier Ethernet Market Segments Retail Business services • Inter office connectivity, Internet access, VoIP, Server Consolidation, Distributed Imaging, Disaster Recovery,… • Finance, Healthcare, Education, Government, etc… Wholesale services • Transport services for service providers • E-NNI, Ethernet Exchanges, etc… Mobile Backhaul - Wholesale/Internal • Wholesale backhaul of 2G, 3G, 2G+3G Services • Mobile Operator testing and extending own networks 6 Additional Carrier Ethernet Markets Access to Cloud • For Ethernet cloud carrier: Increase revenue with higher quality services incl. SLA • For Cloud Consumer (Enterprise IT): Reduce costs by controlling resources / Security Improve QoE with predictable SLAs Ethernet Exchanges • SLA Monitoring helps standardize service offering across multiple carrier footprints Enterprise WAN QoS • Optimize WAN performance and accelerate applications with zero-latency traffic shaping • Monitor retail carrier’s SLA to ensure compliance. 7 Essential Components for Carrier Ethernet For Accelerated Service Delivery and Maximized Profitability Flexible Service Interfaces Traffic Management TM Tools • CoS classification • Policing • P-bit remarking • Hierarchical Scheduling • Per EVC Shaping Service Validation and Assurance OPEX Reducing Tools • Circuit Validation • Fault detection • Fault Analysis • Fault correction Service Monitoring Monitoring & Mgmt. •Hardware based OAM •Statistics collection •SLA threshold alerts •SLA Exception reports •PM Portal 8 Essential Components for Carrier Ethernet For Accelerated Service Delivery and Maximized Profitability Flexible Service Interfaces • • • • • • FE/GE/10GE DS3/OC3 Scalable bandwidth (nxT1/DS3, 10/100, nxOC-3/12, GE, 10GE) Service Flexibility (EoCU/TDM/SONET, Pseudowire & Timing) SFP/UTP Combo ports, Benefit: One platform to deploy for all access types and services Benefit: Reduces inventory requirements Benefit: Uniform service delivery and SLA management Network Fiber Cu TDM SONET FE/GE/10GE Bonded CU xDSL n x T1 n x DS3 OC3/12 9 Essential Components for Carrier Ethernet For Accelerated Service Delivery and Maximized Profitability Traffic Management TM Tools • CoS classification • Policing • P-bit remarking • Hierarchical Scheduling • Per EVC Shaping • • • • Enables oversubscription by managing priority and congestion Provides tools to fix congestion issues reported by OAM Benefit: Enables end-to-end SLA’s over any network Benefit: Offer premium services at premium prices 10 Example: Dynamic Traffic Management “Fast lane” Solution: • Move from Best effort service to a tiered CoS • Tariff is dynamic (higher during peak hours to throttle traffic and guarantee SLA for those drivers willing to pay) Best Effort Service isn’t always Pretty 11 Traffic Management at Customer Demarc Adds tools to Optimize and Accelerate Traffic Performance Traffic Management Tools conform traffic to BW profiles and ensure End-to-End SLA on a per service basis: • Ensures higher priority traffic is served first and not dropped of Frame Loss Availability Latency Jitter •Class Increases usable by delaying non real-time packets. Traffic bandwidth Class (ms) (ms) (%) Service (CoS) Ratio • Shapes traffic at customer premises to avoid overflowing downstream or upstream network elements Conversational Signaling • Ensures scheduling “fairness” and better network load distribution Control High Time Synchronization 10 2 10-5 99.999 PSN25 5 10-4 99.99 Headquarters Real Time Priority Data Medium Best Effort Streaming PE Remote Branch RT EVC Interactive & Background Low PE 50 Real Time 5 RT EVC 10-4 99.99 Priority Data Best Effort UNI 12 Connecting Communities QoS and SLA for Rural Broadband Broadband connection to remote communities • 20% Caribbean Population is considered Rural (out of reach). • Unlicensed Wireless Connections is a effective solution that can provide High capacity Ethernet per sector BS SU SU – 200 Mbps aggregate throughput SU – Up to 16 SUs per sector • Guaranteed SLA and capacity per SU • Small and constant latency BS BS SU SU SU SU Service Provider Network Service Provider Premises 13 Essential Components for Carrier Ethernet For Accelerated Service Delivery and Maximized Profitability Service Validation and Assurance • Circuit Validation (RFC-2544, Y.1564, MAC/IP Swap loopbacks) OPEX Reducing Tools • Circuit Validation • Fault detection • Fault Analysis • Fault correction • • • • OAM helps detect and isolate faults and take corrective action Benefit: Proactive testing improves response times Benefit: Hardware OAM tools reduces OPEX (less truck rolls) Benefit: Fault propagation, EVC redundancy, ring redundancy,.. 14 Integrated RFC-2544 Generator Traffic Generation and loopback per RFC-2544 Headquarters Branch A UNI EVC PE EVC 1 PSN Best Effort Priority Data Best Effort Real Time Priority Data Real Time PE Branch B EVC 2 Real Time IP DSLAM Real Time EVC Priority Data Priority Data Best Effort Best Effort UNI • Create a “birth certificate” at service turn-up • Provide customer with report before service starts • Confirm troubleshooting has succeeded • Automatic periodic testing for: Preventive maintenance & capacity planning 15 Essential Components for Carrier Ethernet For Accelerated Service Delivery and Maximized Profitability Service Monitoring Monitoring & Mgmt. •Hardware based OAM •Statistics collection •SLA threshold alerts •SLA Exception reports •PM Portal • • • • Measure latency, jitter, packet loss and availability Identify network degradation and congestion points Benefit: Defend SLA with accurate Hardware based OAM Benefit: Efficiently manage bandwidth growth 16 Service Monitoring Customized Web Portals with Reports/Dashboards 17 Accelerating Premium Carrier Ethernet Services Key Questions 1. How can you accelerate your Premium Carrier Class services? 2. How do you minimize TCO/CAPEX without compromising on Features/Quality? 3. How do you reduce your on-going operations costs (TCO/OPEX)? The Key is to Select the Right Carrier Ethernet Platform 18 Developing Premium Carrier Ethernet Services Conclusions 1. How can you accelerate your Premium Carrier Class service? – Implement Traffic Management tools and SLA Guarantees accurately and consistently, irrespective of access networks 2. How do you minimize TCO/CAPEX? – Reduce inventory expenses and TTM by deploying modular Demarc – Insist on scalable H/W OAM and powerful TM tools, but at no extra cost! 3. How can you reduce your on-going operations costs (TCO/OPEX)? – Minimize installation costs with automation and integrated turn-up testing – Slash support costs with proactive fault detection and correction – Manage network growth with efficient provisioning and PM tools 19 Thank You For Your Attention www.rad.com 20