Campus Messenger with Voice
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Brock Wilson
Managing Partner and Systems Integrator
K-12 Solutions Group
© 2008 Infinite Campus. All Rights Reserved.
Agenda
• Welcome
• Demonstration
• Voice Basics
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Campus Messenger
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Campus Messenger Voice Basics
• ShoutPoint interface requires Campus 2009.2
• Wizard used to configure connection to ShoutPoint
• Calls formerly connected through on-site hardware directed to
ShoutPoint
• Adds functionality for high volume, short duration dialing
 Emergency contacts
– Situations requiring large number of calls in a short period
 Weather
 Security
 Other
 Other high volume, short time communications
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Who is ShoutPoint?
• Dedicated Team
• Providing services for over 15 years
• Mass communication network throughout North
America
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Five co-location facilities
Work with multiple carriers
Deliver efficiency and network scale
Redundancy designed into network
• Capacity
 Millions of calls per day
– Current Infinite Campus nationwide student count of 4 million
students
– Approximately 15% of present ShoutPoint volume
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ShoutPoint Network
Internet Cloud
SSL
Data exchange:
Messaging and reporting
Internet Cloud
SSL
Data exchange:
Messaging and reporting
ShoutPoint
Application Servers
West Coast
ShoutPoint
Application Servers
East Coast
Voice Servers
West Coast
(LA, Las Vegas, Dallas)
Carrier A
Carrier B
Voice Servers
East Coast
(Chicago, New York)
Carrier C
Carrier D
Notification received by
Parents
Faculty
Students
(Land lines/Mobile Phones)
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Carrier E
Carrier F
Delivery
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Proactive Monitoring
• Snapshot of a few servers showing outbound lines in use
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Self Healing Network
Before
After
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E-Rate Questions: Vendor Neutral Guidance
• Form 470
• Used to alert potential vendors you are seeking bids for E-rate eligible
products or services
• RFP
• An applicant must wait at least 28 days from date FCC Form 470 is
posted on USAC website before signing contract
• Allows competing vendors a full opportunity to submit bids
• Form 471 (Item 21 Attachment)
• Once vendor selected and contract signed, winning vendor can assist
applicant with filing FCC Form 471
• Shall include clear, complete description of specific services and
pricing so funding request can be efficiently evaluated by USAC
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Capacity Planning
Example: 50,000 students
• Daily Normal dialing: 300 (students) / 1 (line)
 167 lines = 7 T-1’s
• Emergency dialing: 300 (students) / 10 (lines)
 1,670 lines =72 T-1’s
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Messenger Implementation
• May purchase and implement after 2009.2 upgrade
• Annual License
 $1.25 / student, no minimum
• Annual Support
 $0.25 / student, no minimum
• Annual Interconnected VoIP fee
 $1.50 / student
 Qualifies for E-Rate reimbursement
– E-rate Installation Fee
 BEAR: $0.10/student
 SPI: $0.20/student
• Services
 Estimated at 16 hrs at $150.00/hr
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Questions & Answers
Ask, we’re ready!
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Learn More!
Additional training is available from Campus U
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Professional, certified trainers
Just-in-time offerings
Online
In person
– In your district
– At Infinite Campus