Campus Messenger with Voice DL1101-1 Brock Wilson Managing Partner and Systems Integrator K-12 Solutions Group © 2008 Infinite Campus. All Rights Reserved. Agenda • Welcome • Demonstration • Voice Basics DL1101-1 Campus Messenger DL1101-1 Campus Messenger Voice Basics • ShoutPoint interface requires Campus 2009.2 • Wizard used to configure connection to ShoutPoint • Calls formerly connected through on-site hardware directed to ShoutPoint • Adds functionality for high volume, short duration dialing Emergency contacts – Situations requiring large number of calls in a short period Weather Security Other Other high volume, short time communications DL1101-1 Who is ShoutPoint? • Dedicated Team • Providing services for over 15 years • Mass communication network throughout North America Five co-location facilities Work with multiple carriers Deliver efficiency and network scale Redundancy designed into network • Capacity Millions of calls per day – Current Infinite Campus nationwide student count of 4 million students – Approximately 15% of present ShoutPoint volume DL1101-1 ShoutPoint Network Internet Cloud SSL Data exchange: Messaging and reporting Internet Cloud SSL Data exchange: Messaging and reporting ShoutPoint Application Servers West Coast ShoutPoint Application Servers East Coast Voice Servers West Coast (LA, Las Vegas, Dallas) Carrier A Carrier B Voice Servers East Coast (Chicago, New York) Carrier C Carrier D Notification received by Parents Faculty Students (Land lines/Mobile Phones) DL1101-1 Carrier E Carrier F Delivery DL1101-1 Proactive Monitoring • Snapshot of a few servers showing outbound lines in use DL1101-1 Self Healing Network Before After DL1101-1 E-Rate Questions: Vendor Neutral Guidance • Form 470 • Used to alert potential vendors you are seeking bids for E-rate eligible products or services • RFP • An applicant must wait at least 28 days from date FCC Form 470 is posted on USAC website before signing contract • Allows competing vendors a full opportunity to submit bids • Form 471 (Item 21 Attachment) • Once vendor selected and contract signed, winning vendor can assist applicant with filing FCC Form 471 • Shall include clear, complete description of specific services and pricing so funding request can be efficiently evaluated by USAC DL1101-1 Capacity Planning Example: 50,000 students • Daily Normal dialing: 300 (students) / 1 (line) 167 lines = 7 T-1’s • Emergency dialing: 300 (students) / 10 (lines) 1,670 lines =72 T-1’s DL1101-1 Messenger Implementation • May purchase and implement after 2009.2 upgrade • Annual License $1.25 / student, no minimum • Annual Support $0.25 / student, no minimum • Annual Interconnected VoIP fee $1.50 / student Qualifies for E-Rate reimbursement – E-rate Installation Fee BEAR: $0.10/student SPI: $0.20/student • Services Estimated at 16 hrs at $150.00/hr DL1101-1 Questions & Answers Ask, we’re ready! DL1101-1 Learn More! Additional training is available from Campus U DL1101-1 Professional, certified trainers Just-in-time offerings Online In person – In your district – At Infinite Campus