e-Commerce presentation
Summary
a-SIS presentation
E-commerce’s features and stakes
Our added value in e-commerce
Expertise
-
Consultancy
Modelling
Our customer references
2
Summary
a-SIS presentation
E-commerce’s features and stakes
Our added value in e-commerce
Expertise
-
Consultancy
Modelling
Our customer references
3
a-SIS today
■ Key figures
-
-
USA
Rochester
220 employees
2011 turnover : 24 M€
700 sites deployed in
Europe, in North Africa,
the Middle-East, Asia,
and the United States
30 000 users
USA
Chicago
NORTHERN EUROPE
Mönchengladbach
UK
Nottingham
FRANCE
St Etienne, Lyon,
Dijon, Tourcoing
■ International presence
Established in
France
Germany / the Benelux countries
The United Kingdom
Russia
The United States
Integrator partners
RUSSIA
Moscow
Morocco
Tunisia
■ A subsidiary of Savoye, a division of the Groupe Legris
Industries
4
A worldwide presence…
■ According to the ARC Advisory Group study of the
worldwide WMS market, a-SIS is positioned
No.1 in France
No. 3 in EMEA
No. 7 in the World
* Chiffre d’affaires - Turnover
5
A worldwide presence…
a-SIS is now positioned as having
-
3.5% of the worldwide market share
8.2% of the EMEA market share
Market shares in the EMEA zone
6
a-SIS a subsidiary of SAVOYE
a division of GROUPE LEGRIS INDUSTRIES
Savoye: a worldwide specialist in automated handling
systems for distribution centres
2011 Key figures
Turnover 100 M€
600 Employees
 6 production sites
 9 implantations
Automatic storage
1 million of pallets
15 years of experience
Supply Chain
Software
600 sites
 25 years of experience
Order Picking
systems
500 logistic systems
 25 years of experience
Packing machines
1000 machines
 45 years of experience
7
Our fields
Operational logistic expertise
- European leader in “split cases” picking solutions
-
25 years’ experience of giving operational responses and
accompanying our customers
 Advice on tactical decisions and operational problems
 Detection of critical points and validation of functional processes
 Assisting the project manager and optimising the software package’s
parameterisation
-
Expertise declined in numerous fields…
Distribution
Miscellaneous
Office supplies
3PL
Industrial supplies
PGC / Agri - food
Perfumes & Cosmetics
Healthcare
Clothing
Leisure and cultural products
E-business
8
Our customers
Office Supplies
AGF
AFPA
AHREND
ALTER BURO
ANTALIS
BANTEX (GROUPE HAMELIN)
BIC LOGISTIQUE
CANSON (GROUPE HAMELIN)
CARPENTRAS ET DONARIER
CLAIREFONTAINE RHODIA
CORNELSEN VERLAG
CORPORATE EXPRESS (GPE
BUHRMANN)
DACTYL BURO
DEXXON
DOHE
FABREGUE
FIDUCIAL
IMPRIMERIE GRESSET
JM BRUNEAU
JPG (GROUPE STAPLES)
KALAMAZOO (GROUPE STAPLES)
LA POSTE
LIDER PAPEL
MONDOFFICE (GROUPE STAPLES)
NEAT IDEAS (GROUPE STAPLES)
OFFICE DEPOT
PAPETERIES HAMELIN
PAPETERIES PICHON
PRAGMATIC
PUBLIPOLE DISTRIBUTION (GPE
RENAULT)
RAJA
SACFOM BURO+
SERVITEUR
SPICERS
STAPLES
UNIPAPEL
Spare Parts
AIR LIQUIDE WELDING
BIHR
CANON
DACEM (GROUPE DARTY)
DOYEN AUTO
FAGOR BRANDT
GEMY
GROUPE BERNARD
HEWLETT PACKARD
HONEYWELL AUTOMOTIVE
AFTERMARKET
IMAJE
INGRAM MICRO
MAUBEUGE CONSTRUCTION
AUTOMOBILE
RAPID SA
SCH GROUPE
SEB MOULINEX
QUINTON HAZEL
WHIRLPOOL
VALEO DISTRIBUTION
Industrial Supplies
ASCO JOUCOMATIC
BERNER
BROSSETTE BTI
COMAP
COOPERATIVE LORANS
CORDIER (GROUPE LAPEYRE)
DESCOURS & CABAUD
FOUSSIER
GENOYER LA PHOCEENNE
GIRAUD PRODUCTION (GROUPE
LAPEYRE)
HENRY SAVY
HILTI
JEAN CHAPUIS
JWB GROUPE
LEGALLAIS
LEGRIS
MENUISERIES DU CENTRE (GROUPE
LAPEYRE)
NORD INOX
OUEST PRODUCTION (GROUPE
LAPEYRE)
RACCORDS SERVICES
REXEL
ROY (GROUPE LAPEYRE)
SBL (GROUPE LAPEYRE)
WURTH
9
Our customers
Fashion, Textile
ADIDAS
AIGLE
ANDRÉ
CHANTELLE
COLUMBIA SPORTSWEAR
DDP
DECATHLON
DELTA LINGERIE (DARJEELING, GROUPE
CHANTELLE)
DESSOUSCHERI.com
DMC
EURODIF
FASHION LOGISTICS
FASHIONSHOPPING.com
GERARD DAREL
JENNYFER
KAMI
PETIT BATEAU (GROUPE YVES ROCHER)
PLAYTEX
SPORTMASTER
XANAKA
e-Business
AUCHANDIRECT.fr
ATAC
BERGERE DE FRANCE
CAMIF
CHRONODRIVE.fr
CLUB DIAL
DESSOUSCHERI.com
DAXON
e-BUYER.com
HOURA
JM BRUNEAU
MUSIC BOX
myPIX.COM
STAPLES
TELEMARKET.fr
VENTE-PRIVEE.COM
VERT BAUDET
Food
ALTADIS
ANTARTIC
BEURALIA
CANDIA
CEE
CERES
CRISTAL UNION
DANONE EAUX France
DAUNAT
HAGEN
JFA
NESTLE WATERS France
O.I. MANUFACTURING
RAYNAL & ROQUELAURE
RIGA
SAINT-LOUIS SUCRE
SPA MONOPOLE
TOUPARGEL GROUPE
UNIFROST
Distribution
Tableware
FMCG
GEORGIA PACIFIC
PROCTER & GAMBLE
UNILEVER FRANCE
AUCHAN INTERNATIONAL
TECHNOLOGIES
ATAC
BRICOMARCHE
CARREFOUR
CHRONODRIVE.fr
CODIR
DOREL
FNAC
FOIR'FOUILLE
FRANCE PRINTEMPS
GROUPE LAPEYRE
KING JOUET
MARTIN SELLIER
TWC
BIRAMBEAU
CHOMETTE FAVOR
10
Our customers
Healthcare
ALCYON
ARKOPHARMA
ASEPT IN MED
BAYER SANTE
BRISTOL MYERS SQUIBB
CHU ANGERS
CHI CLERMONT-FERRAND
CHU DIJON
CHU RENNES
CHU TOURS
CHU ORLEANS
COLOPLAST
COOPER
HARTMAN
JOHNSON & JOHNSON
LABORATOIRE GILBERT
LABORATOIRES URGO
LABORATOIRE PONROY
MERCK LIPHA
NOVARTIS PHARMA
PFIZER
PIERRE FABRE
PLIVA
PRANAROM
SANOFI AVENTIS
THUASNE
VIRBAC
WYETH LEDERLE
Perfumes & cosmetics
BEAUTY SUCCESS
BIOTHERM
CLARINS
ESTEE LAUDER
KAO PROFESSIONAL SALOON
SERVICES
LALIQUE
LANCASTER
L'OREAL PRODUITS DE LUXE
LVMH (PARFUMS CHRISTIAN DIOR,
GIVENCHY PARFUMS, PARFUMS
GUERLAIN)
MARIONNAUD
NOCIBE
PLANET PARFUM
ROCHAS (GROUPE WELLA)
SANOFI BEAUTE
THALGO COSMETIC
YVES ST LAURENT PARFUMS
Logistics Services
Providers
1-DIS
ALLOGA
CEPL
DHL
DISFAT
EUROPEAN DISTRIBUTION SERVICES
EVRARD
FM LOGISTIC
ID LOGISTICS
JCH ENTREPOT DIS
LOGISTIC NETWORKS
Books & Leisure
ANAYA
ATARI
AVENIR TELECOM
BABOLAT
BIG BEN
CASAL SPORT
DE BOREE
DECOPATCH
EMI
FUJIFILM FRANCE
FRANCE TELECOM TERMINAUX
GROUPE CESAR
HALLMARK
HANDLEMAN UK
INFOGRAMES
INNELEC
MDS
MUSIC BOX
NT +
PANASONIC
SAKS
SODIS
SONY
VILO
LOGIRIS
MORY LOGIDIS
PARFUM INTERNATIONAL LOGISTIC
CENTER
PHARMALOG
PHARMALPA
SCP
SDPP
TRANSPORT IDOUX
TRANSPORT ROUSSEL
11
International Customers
RUSSIA
SPORTMASTER MOSCOW
SAKS
PRAGMATIC EXPRESS
SPORTMASTER St PETERSBURG
PANTHEON
AUCHAN.RU
SPORTMASTER EKATERINBURG
BELGIUM
A&C
COPHANA
DOYEN AUTO
JOHNSON & JOHNSON
OFFICE DEPOT
PARKER HANNIFIN
PLANET PARFUM
PRANAROM
PROCTER & GAMBLE
STAPLES
SUMITOMO
DENMARK
BANTEX
ITALY
ATARI
AUCHAN DIRECT
ESTEE LAUDER
OFFICE DEPOT
REXEL
STAPLES
SPICERS
WHIRLPOOL
THE
NETHERLANDS
OFFICE DEPOT
STAPLES
VALEO DISTRIBUTION
SPAIN
ANAYA
ANTALIS
DOHE
LIDER PAPEL
PROCTER & GAMBLE
REXEL
STAPLES
VALEO DISTRIBUTION
UK
NEAT IDEAS
HALLMARK CARDS
OFFICE DEPOT
PROCTER & GAMBLE
REXEL
SPICERS
STAPLES
SWITZERLAND
ESTEE LAUDER
MARIONNAUD
GERMANY
CORNELSEN
EDS GOLDWELL
ESTEE LAUDER
HONEYWELL AFTERMARKET
OFFICE DEPOT
PROCTER & GAMBLE
REXEL
SPICERS
USA
BABOLAT
LVMH
PORTUGAL
DOREL
CHINA
AUCHAN
LVMH
SAUDI ARABIA
SAUDI KAYAN
GREECE
PLAISIO
SPRIDER
SWEDEN
STAPLES
POLAND
CROATIA
AUCHAN
STAPLES
PLIVA
NORWAY
SERVITEUR
LUXEMBOURG
AUCHAN
TAIWAN
LVMH
TIMAR
HONG KONG
LVMH
SOUTH AFRICA
 ESTEE LAUDER
MOROCCO
SOUTH KOREA
LVMH
NESPRESSO
12
Our range of solutions
Software package publishing and integration for the Supply Chain Execution (SCE)
13
Supply Chain Management : components
LM Order Manager





Multisites cockpit
Orders allocation
Shortage, balances, substitutions
Intersites transfers
Alerts
LM Stock Optimizer
 Level inventory optimization
 Supplies suggestions
14
Warehouse Management : components
LMexe
: for small and medium-size warehouses
LMxt
: for large warehouses
LMexe
 Multimode receiving,
 Returns,
 Cross-docking,
 Putaway allocation
 General, cycle counts,
 Precubing,
 Fulfilment scheduling,
 Manufacturing, Kitting
Sorting per destination,
 Loading check,
 Performance analysis
LMxt
 Inbound planning,
 Multimode receiving,
 Returns,
 Quality control,
 Cross-docking,
 Putaway allocation,
 General & cycling stock counts,
 Precubing,
 Fulfilment scheduling,
 Manufacturing, kitting,
copacking,
 Sorting per destination,
 Outbound planning,
 Loading check,
 Performance analysis,
 Interfaced to mechanized
systems.
15
Flow Management : components
For Loaders
 Carrier allocation
 Pre-billing, Pre-invoicing
 Simulation
 Carrier labelling
 Track & Trace
For organizers
 Routes optimization
 Routes planning
 Means management
 Labor management
 Planning
 Tracking
 Pre-billing, Pre-invoicing
 Dashboards
16
Key differentiators of our solutions
 Expert in split cases
preparation
 Expert in precubing
 Ability to manage
large framework of
goods
 Heterogeneity
 Ugly supports
 Wires, cutting, etc.
 Multisite system
 Ability to manage
heavy flows
 Business features
 Alloted / countermark
 Counter management
 Construction site
deliveries
 Out of stock
management
 etc.
17
Key differentiators of our solutions
 Cockpit and workload
estimation
 Different ways to pick
 User-friendliness
 Cart picking
 Label picking
 Conveyor
 Goods-to-man (PTS)
…
 RF, Voice, RFID
technologies, natively
integrated
 Many dashboards
available
 Mechanized system
18
Warehouse Management
Goods-In
Appointment
scheduling
 Scheduling
 Time estimation
 Alerts
Truck unloading
 Delivery identification
 Delivery qualification
 Subject to checking
after unloading
Quality control
 Unitary, total, statistical
or imposed
 Control ranges
Administrative
reception
 Automatic or manual
creation of goods-in
folder
 DESADV integration
 Partial reception
 Unexpected reception
 Returns management
Putaway strategy
 Several allocation modes
available
 Hierarchy
 Retention
Physical
reception
 Quantitative
reception
 Qualitative reception
 Features (batch, S/N)
Cross-docking
 Allotted pallets
 Allotted boxes
 Unknown references
RECEP
DISPATCH
19
Warehouse Management
Order Preparation
Precubing
 Products typology
 Available packaging
 Box balancing
 Stacking, vacancy %
 Cubing constraints
 Cubing algorithms
Labour
management
 Profiling of users
 Productivity profiles
 Activity calendar
 Means management
Scheduling
 Automatic or manual
 Order typology
Order launching
Simulation
 Automatic or manual
 Order selection to
launch
 By trailer, by shipping
mode, by shipping date,
etc.
 Order typology
 Retention management
 Preparation workload
 Means requirements
 Resource requirements
Preparation types
Preparation modes
Preparation means
 Fixed, dynamic
 Mass preparation, pallet
 Ugly
 Mechanised
 Pick and Pack
 Pick then Pack, Pick then
sort
 Mono order
 Multi order
 Radio-frequency
 Voice
 Pick to light, put to light
 Manual preparation
20
Warehouse Management
Carrying out preparation
Collection
 Radio frequency
 Voice
 Pick to light
 Paper
Put to zone
 Radio frequency
 Put to light
 Voice
Multi-order
 Radio frequency
 Radio frequency + put to
light
 Voice
Mono-reference
 Radio frequency
 Dispatch label
21
Warehouse Management
Inventory management (stock take)
Physical Count
Product
Product families
 Several counts
 Empty locations
Cycle count
Opportunistic
inventories
Multi-site, mono-site
Zones, locations
 Campaigns
 Imposed date
 In preparation, count
of remaining quantity
at- the location after
the pick (under a given
threshold)
Statistical
inventories
Owner
AWUP (Average
Weighted Unit Price)
 Inventory
recommendation for
errors (missing
product, breakage,
etc.)
22
Warehouse Management
Kitting, Manufacturing, Customisation
Kitting
 Item A + Item B preparation
 End of preparation check
 Checking of complete kit
 Assembly (optional)
 Several cubings
 Mono or multi-box dispatch
Item A
Item B
Manufacturing
 Item A + Item B = Item C
 Assembly
 Storage of the Item C
or
 Dispatch
 Breakage declaration
 Surplus re-stored
Customisation
 Customisation during preparation
 Dedicated zones
 Samples, Over-packaging
 Customisation monitoring and
control
Item A
Item B
Item C
23
Warehouse Management
Dashboards
In WMS
 Nb of launched, prepared,
shipped supports/ orders
 Workloads and estimations
 Activity cockpit
BO® universes
 Available universes for each
warehouse process
 Reception
 Preparation/ Dispatch
 Movement history
 Inventory, Audit Trail
 etc.
Standard KPI
 Preparation
 Dispatch
Available states
 For each universe, some available
states
KPI
 Based on a SQL query
 Available configuration
 Distribution to teams/users
Cockpit
 Activity type cockpit
 Teams / User’s productivity
24
Flow Management System
LM Shipping scope of functionalities
Round optimisation
 Grouping orders optimization
 Multi pick
 Multi drop
 Minimising empty rotations
Carrier allocation
 Cheapest carrier allocation
 Automatic or manual allocation
 Allocation analysis
 Constraints taken into account
Planning
 Mission planning
 Resource planning
Tariff grids & pre
invoicing
 Import / tariff grids creation
 Tariff limits
 Fixed costs, proportional costs
 Pre invoicing computation
 Additional costs (taxes)
 Deliveries grouping optimisation
 Pre invoicing on demand
Events & mobility
 Realisation monitoring
 GPS information feedback
 Order tracking
 Resource tracking
 Event entry
 Execution monitoring
Dashboard
 Cost analysis
 Margin analysis
25
Summary
a-SIS presentation
E-commerce’s features and stakes
Our added value in e-commerce
Expertise
-
Consultancy
Modelling
Our customer references
27
e-commerce’s constraints
Numerous, varied constraints
Considerable range of
products
Different product
typologies
 High number of
customers
 Small depth or orders
 Erratic flows
Numerous customer
returns
(promotions, environment,
impulse buys, day of the
week, …)
(few lines)
 Customer demands
regarding quality and
deadline (stock-out,
rapidity, …)
Transport purchase
integrated into the
proposal
28
e-commerce’s challenges
Storage
Preparation optimisation
Flexibility
Packaging
The last kilometer
29
Very structuring strategic positioning
Food
shopping
On-line
shops
Flash
sales
Moderated
product repository
Significant product
repository
Low product
repository
Stable repository
Seasonality for
some products
Constantly
changing
repository
Delivery at
D+1/D+3
Delivery at
D+14/D+21
Delivery with
appointmentmaking
30
Warehouse Management
Goods-In
Appointment
scheduling
 Scheduling
 Time estimation
 Alerts
Quality control
 Unitary, total,
statistical or
imposed
 Control ranges
Truck unloading
 Delivery identification
 Delivery qualification
 Subject to checking
after unloading
Putaway strategy
 Several allocation
modes available
 Hierarchy
 Retention
Administrative
reception
 Automatic or manual
creation of goods-in
folder
 DESADV integration
 Partial reception
 Unexpected reception
 Returns management
Cross-docking
 Allotted pallets
 Allotted boxes
 Unknown references
RECEP
DISPATCH
Physical
reception
 Quantitative
reception
 Qualitative reception
 Features (batch, S/N)
Return
Management
 Reverse logistic
 Inbound of single
pieces
 Dedicated putaway
algorithm
 Storage compaction
 Reverse sortation
(mechanized or not)
31
Customer returns
 Depending on product typology
(between 2 and 10% in France can be
25% in UK or Germany)
Return identification
Return check
Put back into stock, re-packaging,
preparation
 Simplicity for the customer and
the distributor
 Reverse logistics for processing simplification
 Dispatch multi-criteria archive database
 Checking ranges
 Management of quality statuses
 Decision-making: 1st choice, 2nd choice, etc.
 Choice of a dedicated zone
 Re-packaging workshop
 Preparation on stock quality (discount store, etc.)
32
Putaway
Standard
allocation
 1 Beam split into
several locations
Linear
allocation
 for supports with very
varied dimensions
Allocation in
automated zone
 Automatic storage
 Rotative shelf
 Stacker crane
 etc.
Allocation
closest to a pivot
location
Volumetric
allocation
 Volume storage
optimisation
 3 dimensions taken
into account
Declarative
allocation
 Manually
 Constraints checked
 Pivot around picking
 Adjacency allowed
Allocation in
infinite zone
 Mass zones
 Racks
33
Warehouse Management
Order Preparation
Precubing
 Products typology
 Available packaging
 Box balancing
 Stacking, vacancy %
 Cubing constraints
 Cubing algorithms
Labour
management
 Profiling of users
 Productivity profiles
 Activity calendar
 Means management
Scheduling
 Automatic or manual
 Order typology
Order launching
Simulation
 Automatic or manual
 Order selection to
launch
 By trailer, by shipping
mode, by shipping date,
etc.
 Order typology
 Retention management
 Preparation workload
 Means requirements
 Resource requirements
Preparation types
Preparation modes
Preparation means
 Fixed, dynamic
 Mass preparation, pallet
 Ugly
 Mechanised
 Pick and Pack
 Pick then Pack, Pick then
sort
 Mono order
 Multi order
 Radio-frequency
 Voice
 Pick to light, put to light
 Manual preparation
34
Multi-preparation mode specialist
Processes at some customers’ sites
Full case boxes
Complete pallets
 Sticking on dispatch
label
Complex Pick Then
Pack
 Preparation in
mono order shuttles by
zone
 Consolidation on
packaging station
Manual Pick and
Pack
Mechanised Pick
and Pack
Trolley Pick Then
Pack
Complex
ventilation
Mono-item
 Automatic or manual
 Order typology
 Dividing up into
preparation zones
Simple
ventilation
 Global collection
 Mono-item packaging
35
Summary
a-SIS presentation
E-commerce’s features and stakes
Our added value in e-commerce
Expertise
-
Consultancy
Modelling
Our customer references
37
On-line shopping
Buying products available in
supermarkets/specialist shops from
home
 Home delivery: tray/bag preparation,
truck loading management, round
optimisation
A very specific model
 High average basket with a high
number of order lines
 4 000 to 6 000 SKUs
 Preparation in « drive » mode :
box preparation, dissociation
dry / cool picking
 Preparation management in
cool, dry, frozen zones
Scheduling the activity according to
the transport plan
 Reference heterogeneity:
shapes, fragility, use-by date
Morning preparation for delivery in
the afternoon and evening
38
On-line shopping
Recommended logistic solutions
Low volumes
WMS
Pick and pack
preparation
 Mono-order supports trays or boxes (1 to 15 boxes) per zone (dry,
cool, frozen)
 Path optimisation
 Split the order into several preparation zones
 Synchronisation of preparations between the zones
 Pre-cubing
 Dry, cool and frozen preparation
 Automatic palletisation
39
AuchanDirect.fr
Activity
Site
Mail-order and e-commerce : On-line supermarket
Mions (F - 69)
VOLUMETRY





CONTEXT AND AIMS
m2
2 500
20 pickers
250 to 500 orders a day
1 500 to 3 000 boxes a day
6 000 product references
 Implementation of a local platform for the distribution of products sold
on the Internet
 Solution integrated with AUCHAN group tools
 Real time and radio frequency solution
a-SIS’ CONTRIBUTION
CONSTRAINTS
 Preparation in the morning (6.00 a.m.1.00p.m.) before the trucks’ departure
(delivery 2.00 p.m. – 10.30 p.m.)
 Very low stock coverage (no reserve)
 Preparation of dry, cool and frozen products
in dedicated zones
 Mezzanine management





Product implantation assistance
Activity scheduling according to the transport plan
Calculation of the number of boxes per order
Splitting up of the order into several preparation zones
Preparation synchronisation between a zone on the ground and a zone
on the mezzanine
 Real time monitoring of preparation progress
BENEFITS




Productivity in agreement with the company’s aims
Service quality
Peace of mind at work thanks to controlled organisation and real time monitoring
Customer satisfaction thanks to a high service rate ( 3% of stock-out on products Aim 99 % achieved 98,5 %)
40
AuchanDirect.fr
Logistic flow chart
Mezzanine preparation
Warehouse
goods-in
+
Goods-in
using an
expected
goods-in
Physical goodsin
 Warehouse replenishment requirement calculation
 Goods-in using an unexpected goods-in
 Quantity check and putting into stock
 Scheduling by delivery round
 Breaking down of the lists to be prepared by zone
 Synchronisation of preparation in mezzanine
 Collection in radio-frequency
 Automatic palletisation
Putting onto
shelves with
the current
Preparation by zone
(dry, cool, frozen)
Automatic
palletisation of
boxes for dry
Storage in
controlled
temperature
zone
Consolidation
by round
41
On-line shopping
Recommended logistic solutions
High volumes
WMS
Station preparation
 WMS
 Product set-up assistance
 Activity scheduling
 Calculation of the number of boxes per order
 Path optimisation
 Breaking the order up into several preparation zones
 Synchronisation of preparations between the zones
 Reliable solution and a good productivity ratio
 Well-suited to multi-zone preparation at a cooled area
42
On-line shops
Very low number of items per order
Buying all types of products from
home
 Home deliveries
 Deliveries to pick-up locations
 Customer demands regarding
quality and deadline : stock-out
management and rapidity
 Erratic flows: promotions,
environment, spur of the moment
purchases, seasonal activity peaks,
etc.
Come out of the ‘per order’
preparation model
 Low average value of the customer
purchase with a low number of
order lines
 2 000 SKU for a player in a niche
market
to
 6 000 SKU for a generalist
 Numerous product typologies
 Numerous customer returns
43
On-line shops
 Average of 1.2 to 3.5 items per order
Very small number
of items per order !
 Need to massify the activity to reduce unproductive picker routes
 Justifies an order retention logic at regular intervals
 Massify the multi-item order flows as mono-item
 Close to 35% of global orders (80% for shoes)
With considerable
share from monoitem orders
 And this for 15% of picks
 Justifies the implementation of particular processes
44
On-line shops
Recommended logistic solutions
WMS
Process optimisation
 Optimising picking set-up: slotting
 Optimising routes thanks to powerful algorithms
 Choosing the right process for the product typology
and/or orders
 Ventilation, Multi-order, mono-box, cubing…
 Optimising preparation thanks to workstation user-friendliness
 Mechanising routes (conveyor, sorter, PTS)
45
DessousCheri.com
Activity
Sites
VOLUMETRY
 6000 product references
 500 boxes shipped a day
 2.3 lines per order
CONSTRAINTS




Returns management
Erratic flows
Multi-company management
Dispatch by Colissimo
Textile distance selling
Stains (F - 93)
CONTEXT AND AIMS
 Industrialise the logistic process by the implementation of real time
warehouse management software (RF)
 Significantly increase productivity
 Avoid picking errors on the product and/or the quantity thanks to a real
time system
 Avoid stockouts thanks to knowledge of the stock in real time and allow
an alert
a-SIS’ CONTRIBUTION
 Multi-order preparation using carts and WIFI with displays (20 orders
simultaneously)
 Possibility of preparation in sorting collection
 Returns management with the possibility of arbitration (storage,
exchanges)
 Labels and EDI Colissimo dealt with in the WMS
 Screens and follow-up status made available
BENEFITS




Improved productivity
Improved preparation quality
Activity measurement and follow-up
Customer satisfaction
46
DessousChéri.com : Stains
Logistic flow chart
Collection
Warehous
e goods-in
Goods-in
using an
expected
goods-in
Physical
goods-in
Putting into
shuttles for
storage
Sorting
Prep zone
replen
Cubing
Semi collective preparation
Returns
reception
Arbitration
storage or
exchanges
Transport
label
printing
Returns processing
+
Dispatch
 Returns management
 Semi-collective preparation or collection sorting
 Paper mode collection
 Sorting in radio-frequency mode
 Printing of carrier labels by the WMS
47
Vente-Privée.com
Activity
Sites
e-commerce flash sales
Le Blanc-Mesnil (Stored flow)
VOLUMETRY





200 000 product references per site
600 000 members to be served
2 to 3 sales a week
5 000 boxes shipped a day
2.1 lines per order
CONSTRAINTS
 Taking into account management demands
linked to a frequent change of references
 Offering parameterisation functionalities
which allow you to process the configuration
of the various existing warehouses
CONTEXT AND AIMS
 Adequacy of the information systems with the current and future
logistic processes (Savoye mechanised conveyor project)
 Optimal familiarisation by operational teams
 Improving fluidity and exchange responsiveness
 Rolling out of the concept in different European countries
a-SIS’ CONTRIBUTION
 Multi-lingual software package
 Declarative goods-in in real time and carrying out a unitary check with
adapted labelling (possibility serial no.)
 Storing received products or using them directly
 Allocating picking addresses dynamically, filling them as needed and
freeing them at the end of the campaign
BENEFITS




Improving processes and their performance
Improving service quality
Reducing storage operation costs
Optimisation of volumes, flows and logistic operations
48
Vente-Privée.com : Le Blanc-Mesnil
Logistic flow chart
Mechanised preparation
Warehouse
goods-in
Goods-in
folder
creation
Physical goodsin
Putting into
shuttles
for storage
Prep zone
replen
Box lidding
Collection
Mono
preparation
Cubing
Sorting
Sort
Dispatch
Processing « monos »
+
Palletisation
 Goods-in in several stages
 Order pre-cubing
 Processing mono-orders from goods-in
 Mechanised or manual preparation
 Paper mode collection
 Sorting in radio frequency mode
Loading
check
49
Toupargel
Activity
Sites
Agri-foods
Argentan, Montauban, Civrieux, Poitiers, Chalon sur Saône (5 sites F)
VOLUMETRY
 1 000 references
 12 000 POs a day
 16 000 boxes a day
 8 lines per order
CONTEXT AND AIMS
 Making reliable goods-in and physical stock management : carrying out
goods-in feature statements
 Making reliable and checking order preparation
 Reducing preparation deadlines
 Arbitrating the load in relation to carrier departure
 Re-adjusting preparation based on actual capacities
 Receiving and dispatching orders several times a day
CONSTRAINTS
 Processing the high number of expected lines
 Preparing and delivering all of the orders
according to the tele-sales model
 Interfaces with SAP (Unilog)
 Interfaces with 3 relatively different IT systems
(Adonix, Lydis and Lydis.net)
 Solution roll-out on 5 sites with different Level
1
a-SIS’ CONTRIBUTION
 Integration de LM7® for the industrial management of the storage
warehouse and order preparation
 Interfacing with the Savoye conveyor :
• Integration of LM WCS® for automated conveyor control and
packaging stations
• Turnkey solution with functional result guarantee
 Integration of a careful change process
BENEFITS






Solution implementation without disruption
Increasing flexibility
Real-time activity follow-up
Preparation management in optimised just in time
Promotions management (change of cycle every 18 days)
Traceability
50
Toupargel
Logistic flow chart
Warehouse
goods-in
Mobile cart reception in
RF mode with
traceability info
Put into
reserve
Picking
replen
Global collection
at picking
Product
ventilation
+
 Goods-in using an expected goods-in
 Total product traceability
 Quantity check and putting into stock in reserve
(racks)
 Pallet rack picking for class A, picking étagère
for the others
 Global paper collection for 24 boxes on 3 trays
 Ventilation on 8 workstations with light displays (2
picks at once)
 Weight checking
 Automatic palletisation
Box transfer to
mechanised sort
Automatic
palletisation
51
Flash sales
Promotional sales launched daily with considerable discounts
Logistic without stock, as the received products are mostly sent
directly to preparation: direct cross-docking
Change of references every day, from 50 to 1000 references a day
depending on the numbers and types of sales
52
Flash sales
Recommended logistic solutions
WMS
Process optimisation
 Solution: cross-docked preparation in manual or mechanised mode
 Order known in advance
 Limited number of references to be spread across a large number of
orders
 Significant percentage of mono-item orders
 Depending on the volumes, simple ventilation or multi-level sortation
53
Vente-privée.com – Saint Vulbas
54
Mechanized systems management
More than 50% of our 650 customer sites are
mechanized, managed and driven by our LM WCS
WCS
Automated
warehouses
Conveyors
Preparation
sorters
Labellers
Scales
Document
deposit
Dispatch
sorters
Pick-to-light
solutions
55
Sorter
56
Goods to Man
57
Shipping
Shipping management
Round optimisation
 Grouping orders optimization
 Multi pick
 Multi drop
 Minimising empty rotations
Carrier allocation
 Cheapest carrier allocation
 Automatic or manual allocation
 Allocation analysis
 Constraints taken into account
Planning
 Mission planning
 Resource planning
Tariff grids & pre
invoicing
 Import / tariff grids creation
 Tariff limits
 Fixed costs, proportional costs
 Pre invoicing computation
 Additional costs (taxes)
 Deliveries grouping optimisation
 Pre invoicing on demand
Events & mobility
 Realisation monitoring
 GPS information feedback
 Order tracking
 Resource tracking
 Event entry
 Execution monitoring
Dashboard
 Cost analysis
 Margin analysis
58
Packing Solutions
59
Warehouse Management
Dashboards
In WMS
 No. of launched, prepared,
shipped supports/ orders
 Workloads and estimations
 Activity cockpit
BO® universes
 Available universes for each
warehouse process
 Reception
 Preparation/ Dispatch
 Movement history
 Inventory, Audit Trail
 etc.
Standard KPI
 Preparation
 Dispatch
Available states
 For each universe, some available
states
KPI
 Based on a SQL query
 Available configuration
 Distribution to teams/users
Cockpit
 Activity type cockpit
 Teams / User’s productivity
60
Summary
a-SIS presentation
E-commerce’s features and stakes
Our added value in e-commerce
Expertise
-
Consultancy
Modelling
Our customer references
62
Expertise
Analysis of order portfolio
Warehouse
Volumes to
be prepared
Volume
product
orders
Massification
possible by
product
Preparation
time
…
63
LM Slotting Optimizer
Optimisation of product positioning
Aims
 Optimisation product set-up
 Balance workload
 Reduce routes
 Reduce waiting time
Perimeter
 Fixed picking
 Allocated dynamic picking
 Reserve
Analysis
 of locations
 of products:
 consumption
 replenishment
 variabilities
 forecasts
When?
 Initial slotting
 Constant re-organisation
 New products
 Exogenous factors (season, etc.)
Re-organisation
 Picking re-establishment
 Stock aims by class
 Taking constraints into account
 Configurable positioning
 Movement suggestion
64
Expertise
Organisation suggestion
Full case boxes
Complete pallets
 Sticking on dispatch
label
Manual Pick and
Pack
Simple
ventilation
e.g.:TELEMARKET.fr
Complex
ventilation
(multi-level sort)
 Preparation in monoorder shuttles by zone
 Consolidation at
packaging station
e.g.: E-BUYER
Trolley Pick Then
Pack
(pick-to-cart)
 Automatic or manual
 Order typology
 Dividing up into
preparation zones
e.g.: AUCHANDIRECT.fr
Complex Pick
Then Pack
Mechanised Pick
and Pack
e.g.: DESSOUSCHÉRI.com
Mono-item
 Global collection
 Mono-item packaging
e.g.: VENTE-PRIVEE.COM
e.g.:PLACE DU MARCHÉ
e.g.:FASHIONSHOPPING.com
65
Expertise
Organisation suggestion
Arbitration on
preparation modes
Conveyors
Sorters
Collection optimisation
algorithms
Trolleys
RF terminals
Turnkey
implementation with
the right tools
Voice
solutions
Pick-to-light
solutions
66
Expertise
Arbitration between the preparation modes
Depending on volumes and order typology
No. of orders
/ day
Goods to man (PTS)
Automated multi-level
sort
Mechanised Pick&pack
Multi-level sort
Simple ventilation
Pick-to-cart
Manual Pick&pack
Nb of lines / order
67
Automation stages
Modest flows
WMS
Average flows
WMS
Significant flows
Pick to cart preparation
Or collection/sorting
Packaging automation:
WMS
Box erector, quality control,
wedging, lidding
Complete automation:
sorters, goods-to-man,
conveyors with stations
68
Our e-business customer references
69
Our e-business customer references
-
Telemarket.fr (Galeries Lafayette)
Houra.fr (Cora group)
Corporate Express, Staples, Office Dépot
AuchanDirect.fr
Chronodrive.fr (Groupe Auchan)
Placedumarché.fr (Toupargel-Agrigel)
Next Directory (UK)
myPix.com - FOTOVISTA
Camif
Chapitre.com
Pixmania.com
ebuyer.com
Vente-Privée.com (7 sites)
Amazon.com (1 UK, 1 Ger)
Idgroup-Okaidi
Photobox.com
DessousChéri.com
FashionShopping.com
1999
2000
2002 to 2008
2005
2005
2006
2006
2006
2006
2006
2007
2007
2004 to 2010
2004 to 2010
2009
2009
2009
2010
Over 55 sites set up
70
THANK YOU!
71