外 贸 英 语 函 电
Business English
Correspondence
Chapter One
Basic Knowledge of
Business Letter
Writing
Contents of Chapter 1
Section One
Section Two
Section Three
Section Four
Section Five
Section Six
Brief Introduction
Good Writing Principles
Structure of a Business Letter
Layout of a Business Letter
Addressing Envelopes
Some Rules of Good Writing
Section One
Introduction of
Business Letter
Writing
Steps of an all-round transaction
1
2
ways to look for new customers and explo
re new market
enquiries and requests
quotations and offers
3
Conclusion of business letter
Steps of an all-round transaction
Execution
of orders
Payment
Packing，shipping and insurance
5
Complaint claim and adjustment
6
Other letter writing
I Brief Introduction
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
1.Definition
English business correspondence refers to
the letters , cables, telexes, faxes and e-mails
dealing in international business, as well as in
domestic trade, of course
•
•
•
•
Target the middle and senior students
Deal with business communication in
the form of telexes, fax or letters
Combine characteristics of English and
international trade
Involve a lot of special trade terms and
customized sentences
2. Aim

The purpose of this course is to help you
learn how to write good business letters by
using up-to-date expressions in the
simplest possible language.
3. Features
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1. It has its unique language style and jargons ;
e.g. We are in the market for silk blouses and
should be pleased if you could kindly quote us
your keenest prices for the goods below
2. It is full of business terminations and
abbreviations;
e.g. Offer quotation order counteroffer
letter of credit CIF FOB
3. There is a close relations between EBC and
international trade
e.g. ASA :AMERICAN STANDARD ASSOCIATION
What do you expect to get after
learning this course?


1. Know how to write proper business
English letters;
(writing styles, language, writing
techniques, structure and layout)
2. Know how to communicate and
operate in International Business;
(International Business knowledge and
techniques, technical terms and
expressions, sentences pattern )
Requirements to the Writer
If a business letter is to achieve its purpose, the writer
should have
（1）a good command of standard English
（精通标准英语）；
（2）knowledge of business theory and practice
（通晓贸易理论与实务）；
（3）knowledge of technical terms
（通晓专业术语）；
（4）knowledge of psychology
（掌握人的心理）；
（5）skills in salesmanship
（掌握熟练的推销技巧）。
Section Two
Principles of Business Letter Writing
II. Writing Principles---Seven Cs
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1. Completeness
2. Concreteness
3. Clearness
4. Conciseness
5. Courtesy
6. Consideration
7. Correctness
完整
具体
清楚
简洁
礼貌
II. Writing Principles--- Completeness.
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
1.Completeness
contains all the necessary information to
the readers (the counterpart or the public)
and answers all the questions and
requirements put forward by the readers.
包含所有必须的信息。
II. Writing Principles---Concreteness
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
2. Concreteness
be specific, definite and persuasive instead
of being vague, general and abstract.

(具体数字描述)
e.g.-- We wish to confirm our telegram
yesterday.
--We wish to confirm our telegram of
march 29,1999.
--The brakes can stop a car within a
short distance.
--These type SMO2 power brakes can
stop a 4-ton car traveling 65 miles an
hour
II. Writing Principles---Clearness

3. Clearness
(clarity)
to make sure that what you write is so clear
that it can’t be misunderstood.

要确保意思清楚地向对方表达而不会产生误解.

Notice:
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1) Avoid using the words, and sentences
equivocal in meaning ;
2) Pay attention to the position of the modifier;
3) Pay attention to the object of the pronoun
and the relations between the relative
pronoun and the antecedent;
注意代词的指代对象和关系代词和先行词的关
II. Writing Principles---Clearness

4) Pay attention to the rationality in logic, the
variety in sentence structure, the compact in
plot and coherence in meanings.
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5) Pay attention to the logicality of the full
text.
II. Writing Principles---Clearness

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
.1
-- As to the steamer sailing from Shanghai to
Los Angeles, we have bimonthly direct
services.
bimonthly: a. twice a month
一月两次;
b. every two months 两月一次
-- We have a direct sailing from Shanghai to
Los Angeles every two months.
II. Writing Principles---Clearness

缩写
CIF、

FOB
不同国家的人对某些数字的表达方式不一
例如英、美两国对billion的理解不一样。所以
最安全的办法是数字和文字同时使用
UK:1,000,000,000,000
US:1,000,000,000
E.G.
• $10575.9 (ten thousand five
hundred and seventy-five
dollars, ninety cents.)
介词
• The price has been increased to$20.
到
• The price has been increased by$20.
了
• The price has been increased from$20 从
II. Writing Principles---Clearness

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. 2 注意修饰词的位置 Com pare the
following three pairs of sentences:
Pair 1:--We can supply 50 tons of the item
only;
-- We can only supply 50 tons of the item.
--我们只提供这种商品50
--我们提供这种商品仅限50
-
II. Writing Principles---Clearness



Pair2:
--The L/C must reach us not later than
September 1st for arranging shipment.
--The L/C must reach us for arranging
shipment not later than September 1st.
Pair 3:
-- Please let us know what you wish us
to do about this matter as soon as
possible.
-- Please let us as soon as possible
know what you wish us to do about
this matter.
II. Writing Principles---Clearness
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Pair 2
-9月1日到我方。
--信用证必须到我方以便不迟于9月1日安排装
船。
Pair 3:
--请告知贵方要我方为此事尽快做些什么。
--请尽快告知贵方要我方为此
II. Writing Principles---Clearness
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E.g.3
--They informed Messrs Smith & Brown that
they would receive a reply in a few days.
-- They informed Messrs Smith & Brown that
the latter would receive a reply in a few days.
分词的逻辑主语和句子的逻辑主语一

E.g. 4

-- Being a registered accountant, I’m sure you
can help us.
-- Being a registered accountant, you can
help us.
-- As you are a registered accountant, I’m
sure you can help us.


II. Writing Principles---Clearness

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E.g. 5 (注意句子结构的多变)
-- We have received your letter of April 4. We
are sorry for the wrong dispatch. We will do
something about it.
--Thank you for your letter of April 4. We
regret that we have dispatched the wrong
goods and will do something for
compensation.
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E.g. 6 (注意意义上的连贯)
-- We wrote a letter. It was addressed to Mr.
Henry. He is the sales manager.
-- We wrote a letter to Mr. Henry. the sales
manager.
II. Writing Principles---Clearness
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E.g. 7 (注意情节上的紧凑)
-- We have received your letter of July 1st and
it contained a complete set of shipping
documents.
-- We have received your letter of July
1stcontaining a complete set of shipping
documents
E.g.8 (注意全文的逻辑性)
II. Writing Principles---Conciseness
简洁

4. Conciseness

clearly express what you would do in a
short and simple style of writing as possible
as you can

Notice:
1) Make a long story short and try to
avoid wordiness.
e.g. at this time: now
come to a decision: decide
during the time that: while
II. Writing Principles---Conciseness

2.Avoid using the general and out-of-date
commercial jargon and try to express your idea
in modern English.

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
达
3 Avoid unnecessary repeat
避免不必要的重复
4 Control the number of the words, build
effective sentences and paragraphs.
控制字数构造有效句
II. Writing Principles---Courtesy
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5. Courtesy
not mere politeness, be sincere and
tactful.
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Guideless:
1) Change the commanding tone into
requesting tone

will 或would开头的

e.g.
--Tell us more detailed information on your
requirements
-- will you ….\will you please…\would you…
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II. Writing Principles---Courtesy
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2.Use the past subjunctive form 使用虚拟语气
e.g.--We would ask you to make prompt
shipment.
3 Use mitigation and avoid overemphasizing
your own idea or irritating your partner 使用缓和
e.g.
We are afraid that…, we would\may\might say…,
It seems to us that…, we would suggest that…, It
appears that…
--We cannot deliver the goods all at one time.
II. Writing Principles---Courtesy
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4.passive voice should be used
accordingly.
适当使用被动语态
e.g.
--You didn’t enclose the price lists in your
letter.
--The price lists was not enclosed in your
letter.
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5 Try to avoid using the words with
forcing tone or arousing unpleasantness
尽量避免使用带有强迫语气和引起不快的词语
e.g.
--We must refuse your offer.
--We regret that we are unable to accept
your offer
II. Writing Principles---Courtesy
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6.Use the words or expressions with the
meaning of joy, thanks and regret etc.
使用表示高兴、感激和遗憾的词语
e.g.
-- It is a pleasure for us to sign a sales contract.
--We are pleased\glad\ happy\delighted that you
are willing to establish business relations with
us.
--We are sorry to say that we haven’t received
your L/C in time.
II. Writing Principles---Consideration
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6.Consideration 体谅
put yourself in the position of the
recipient, taking into consideration his
demand, hope, interests.
Notice:

1) Take the recipient’s attitude: you attitude
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e.g.
—We allow a 5% discount for cash payment.
5%的折扣。
— You earn a 5% discount when you pay
cash.
5%的折扣。
What is the “YOU” Attitude?
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• 读信者往往会问：What’s in it for me (the reader)?
• YOU Attitude: Focuses on Reader
• Emphasizes what the receiver wants to know
读者想知道的；
• How reader will be affected by message
读者受到的影响；
• Put yourself in their shoes
为读者设身处地着想；
Which letter is better？
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Dear Mr. Hua:
We are in receipt of and would like to thank
you for your letter and catalogue of June 14,
2011. After close examination we have come
to the conclusion that your products are of no
interest to us but we wish you every success
in your future endeavors.
Sincerely,



Dear Mr. Hua:
Thank you for your letter and catalogue sent
on July 14, 2011. We appreciate your interest
in our company though your products fall out
of our line for the time being. We wish you
every success in your future endeavors.
Yours Sincerely,
2)Focusing on the positive approach
“Positive” ——
We feel sure that you will be entirely
satisfied.
“Negative” ——
We do not believe you will have cause for
dissatisfaction
II. Writing Principles---Consideration
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Attention:
Sometimes we shouldn’t take “you”
attitude.
a. When the reader has made a mistake;
b. When the reader has expressed an
opinion different from your own.

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
2) Take a positive approach instead of a
negative approach
e.g.--Your order will be delayed for two weeks.
--Your order will be shipped in two weeks.
--We close at 5 p.m.
--We are open till 5 p.m.
II. Writing Principles---Correctness


7. Correctness 正确
be correct in grammar, punctuation,
spelling of words, manner and tone of
speaking.


Pay attention to the correct understanding
and using the commercial terms and jargons.
注意正确理解使用商业术语
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
e.g.
--All offers by fax are open for five days.
--All offers by fax are open for five days
inclusive of the date of dispatch.
(所有电邮开盘从发电之日起五日内有效)
--This contract will come into effect from Oct.
1.
--This contract will come into effect from and
including Oct. 1, 2001.
Section Three
Structure of Business Letter
Writing
Section Three
Structure of Business Letter
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Letterhead（信头）
Ref. NO.（发文编号）
Date（日期）
Attention line(具体收信人)
Inside Name and Address（信内名称和地址）
Salutation（称呼）
Subject Line（事由标题）
Body of the Letter（信的正文）
Complimentary Close（结尾敬语）
Signature（签名）
Enclosure Notation（附件）
Carbon Copy（抄送）
Postscript（附言）
1.China National Cereals, Oils and Foodstuffs Imp & Exp Corp.
8 Jianguomen Nei Dajie
Beijing 10005, China
Telephone: 86-10-6526-8888
Fax: 86-10-6527-6028
E-mail: carl@cofco.com.cn
2.Our Ref. Your Ref.
3.Date: 15th November, 20-4.Messrs H. Ronald & Co.
556 Eastcheap
London, E.C. 3, England
5.Attention: Import Dept.
6.Dear Sirs,
7.Aquatic Products
8.We thank you for your enquiry of 5 November. In compliance with your
request, we are sending you herewith a copy of our illustrated catalogue
and a quotation sheet for your reference. All prices are subject to our
confirmation for our aquatic products have been selling well this season.
Therefore, we would suggest that you advise us by a fax in case of interest.
We await your early favorable reply.
9.Yours truly,
10.China National Cereals, Oils and Foodstuffs Imp &
Sig. _______________
(Manager)
11.Enclosures
12.cc our Shanghai Branch Office
13.P.S. We require payment by L/C .
Exp Corp.
Essential Parts 重要部分
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1. letterhead
信头
2. date line
日期
3. inside name and address 收信人名称
地址
4. salutation
称呼
5. body of the letter
信文
6. complimentary close
结尾敬语
7. signature
落款
Optional Parts 可选部分
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

8. attention line
9. subject line
10. reference notation
11. enclosure
12. carbon copy notation
13. postscript
具体收信人
事由
案号
附件 encl.
抄送 c.c.
附言 p.s.
1. Letterhead(信头)
As the first and most obvious part of a
company's business letter, has two functions:
 to identify where the letter comes from
 to form one's first impression of the writer's
company.
It is printed in the center or on the left
margin at the top of the page.
Contents of letterhead
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Trade Mark/Logo(公司商标)
Name of the Company (公司名称)
Address(地址)
P. O. Box(邮政信箱)
Phone No./Cell Phone(电话号码)
Fax Number
(传真号码)
E-mail
(电子邮件地址)
Web site
(网址)
Year of Establishment
(公司成立年代)
Line of Business
(行业名称)
Letterhead: --information of sender
D
Optional
Essential
location
Trade marks/ slogan
Name and address, telephone, fax
Of a company, or ZIP code
Heading at the top
of the letter
Date line:
Preferred
Friday, 10th
March, 2010
10th March,
20--
March 10th,
20--
10/2/2010
10.3.2010
Avoided
Date
7 September 2007
September 7,2007
09/ 07/ 2007
07/ 09/ 02
Inside address:
Recipient’s address identical to the delivery
address located on the left head, sometimes with
attention line
Richard Thomas & Baldwins Ltd.
151 Gower Street
London,SC7 6DY,England
Messrs Williams& Werner
36 Tower Street
Toronto 4, Canada
Salutation:
The salutation varies according to the
writer-recipient relation and formality of
the letter
The following table show the
common salutations
Salutation
Dear sir
Dear sirs
Gentlemen
Ladies and gentlemen
Dear Mr. Furness
addressee
Sales manager or ….
E.A. Sanderson &company
ABC company
Mr. Harrison T. Furness
Inside name and address
Mr. J. Turner
Production Manager
ABC Bottles Pty Led
Kirra Road
Ashtown 1128
Mr.
Mrs.
Miss
Messrs
Messrs. J. Harvey & Co.
Ms
Messrs. MacDonald & Evans
Attention! E.g. John Smith



不能在尊称后直接加名。It’s wrong to open
a letter with “Dear Mr. John.”
Do not use both the first and the last
name in the salutation. It is wrong to
open a letter with "Dear Mr. John Smith".
不能在职务后直接加姓,除了DR. It is wrong to
open a letter with "Dear Manager. John
Smith".
What salutation would you use to
address a letter to:
a.
b.
c.
d.
e.
A company (a new client)
David J.Lee (businessman with doctorate)
Candy Lester(unknown marital status)
A marketing manager
Mr. Bran Jackson & Mr. Kevin Jackson
Complimentary close:
Formal
semiformal
informal
Sincerely
Yours faithfully
Yours truly
Yours sincerely
sincerely Yours
Cordially yours
Cordially
Best regards
Love
-----Formal, semiformal, and informal
-----matching salutation
Complimentary close
Dear Sir, Dear Madam,
Ladies and Gentlemen
Dear Mr. Smith
Dear Dr. Hamilton
to customer,
to boss
To friend
Yours faithfully / Faithfully yours
Sincerely yours / Yours sincerely
Respectfully yours / Yours respectfully
Best Regards
Complementary Close
Person Addressed
Salutation
Close
Mr. T. Smith
Dear Mr. Smith
Yours sincerely
Dr. A. Smith
Dear Dr. Smith
Yours sincerely
Ms. Mary Smith
Dear Ms. Smith
Yours sincerely
The Manager
Dear Sir
Yours faithfully
The Secretary
Dear Madam
Yours faithfully
Messrs Smith and Jones
Dear Sirs
Yours faithfully
Gentlemen
Yours truly
signature
Judge which you think are appropriate form of the
signature
Yours very faithfully,
Yours very faithfully,
Joseph Clernson
Joseph Clernson
Mr. Joseph Clernson
Managing Director
Dr. Joseph Clernson
Managing Director
Attention!
Don't put any courtesy title for a man
before the man's name in the
signature line but the abbreviations of
his academic degrees.
Wrong:
Right:
Yours very faithfully,
Yours very faithfully,
Joseph Clernson
Joseph Clernson
Mr. Joseph Clernson
Managing Director
Dr. Joseph Clernson
Managing Director
Signature:
Component
---four parts:
Handwritten
name
(signature)
T.M.White
Manager
THE NATIONAL
TRANSPORT CO.,
Typed
name
Business
Title
Company
name
Per Pro Signature




Ask your secretary or assistant manager to
sign the letter if it is dictated by you but you
have no time to sign it.
Dictated by Mr. …, and signed in his absence
Assistant Manager/Secretary to Mr. …
P.P. …../per pro
P.P. stands for the Latin word "per
procurationem" and means the person is
authorized to sign for the firm.
For…..
-more-
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
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


Yours sincerely,
(Handwritten signature)
J. Byren
Dictated by Howard Greens
Overseas Manager
And signed in his absence
Assistant Manager
Yours faithfully,
P.P. (For) BRIDGEPORT
ELECTRIC CO.
(Handwritten signature)
J. Byren




Yours faithfully,
(Handwritten
signature)
J. Byren
P.P. (For) Mr. John
Smith
structure
The Optional part of a business letter
1
Reference section
Attention line
2
Subject line
3
enclosure notation
4
Copy notation
5
Postscript
Reference section

INTERCITY BANK Plc
58 Jalan Thamrin, Jakarta, Indonesia
Telephone 375018 Telex 6756
12 January 2007





Your ref: 667/17
Our ref: PL/fh/246
Mr. S Basuki
Jakarta Furnishings
7 Jalan Arjuna
Jakarta
Dear Mr. Basuki
Office furniture
We are expanding our offices in Jakarta and we will need extra
Attention Line


If you want your letter attended by or directed
to a specific person or a department, add
attention line
Inside address + Attention or Attention of
E.g.1 Richard Thomas & Baldwins Ltd.,
151 Gower Street
London,SC7 6DY,England
Attention Mr.Cave
or
Attention of Purchasing Manager
Inside address+ Attention line
Richard Thomas & Baldwins Ltd.
151 Gower Street
London,SC7 6DY,England
Attention (Attention of ): Purchasing Manager
The subject line
This comes two lines below the salutation,
either beginning at the left margin or in the
Centre.
It can begin with or without “Re：”or
“Subject：”，but should always denote what
the letter is about：
① Re：Sewing Machines；
② Subject：Our contract No.2345.
Your L/C No.3456;
③ Sewing Machines
Body of the letter

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
Opening sentence
Actual message
Closing sentence
Business letters should be typed by using
single spacing, and two spaces should be left
between each paragraph.
Enclosure
When something else is sent together with
the letter, you add enclosure notation with
to inform the reader enclosed.
1.Only one item: Enclosure, Encl.,Enc……
2. More than one items:
Eclosures 3, 3 Eclosures, Encl.3, Enc3, or Encs.3
3.When the enclosure is important, list exactly what
the enclosures are
Enc.(4)
packing list
commodity inspection certificate
insurance policy
sales confirmation
Carbon Copy Notation


The copy of the letter will be sent to some
other business man, below any enclosure
notation at the left margin
“CC to xxx” or “CC xxx”
Examples: cc Mr., Taylor
Mrs. Carla Thaye
Copies to Mr, Talo
Mr. Doyle
Postscript
to draw the reader's attention to a point which
the writer wants to emphasize.
Examples:
P.S. I'm going to see you at the
Chinese Export Corporation. J.B.
N.B.


Nota bene
Draw ones' attention or clarify a point
Attention:
Never use NB or PS just because you forgotten
to include something in the body of the letter.
in this case, you should retype the whole
letter.
GUIDANCE ASSOCIATES
1695 Avenue of Americas
Letter Head
New York. N.Y.10023
May3, 19—
The Jones Corporation
1234 Seventh Avenue N.W.
Inside address
Tanpza, Florida 33606
Attention: Mr. James Johnson, Personnel Director
Gentlemen (salutation )
Subject: the business letter (subject line )
Main Body of the letter
Complimentary close
Sincerely yours
signed
David H.Walker
Signature
section
Sales Manager
Enclosure (enclosure notation)
Cc Mr. Robert Martin (carbon copy notation)
P.S. (postscript )
Section Four
Layout of a Business Letter
Letter styles
BLOCK
STYLE
Indented
style
Modified
block style Semi-block
style
1.Full-block style
Every line in the full-block style begins at the left
margin
(Letter head)
(Reference Number)
(Date)
(Inside Address)
(Salutation)
(Subject Line)
(Body)
(Closing)
Block style
every part of
the letter begins
at the left
margin
2.Indented style
(Letterhead)
(Reference Number)
(Date)
(Inside Address)
(Salutation)
(Body)
(Closing Sentence)
(Signature)
Letter style
Indented style
The every line of inside
name and address are
indented(2~3spaces) and
the first line of every
paragraph within the
body of the letter are
indented(3~8spaces)
3.Modified block style
In this style, paragraphs are not indented.
The “Date”, “Complementary Close” and
“signature” are aligned slightly past the center
of the page, e.g. (P5)
Modified block style
Heading, close and
signature are
centered or near to
right margin
4.Semiblock style with indented
paragraphs
This style is similar to the modified block style
with one exception: the first sentence of each
paragraph is indented 3-6 spaces.(P5-6)
Semi-block style
the heading, close
and signature are
centered or on the
right corner and
paragraphs within
the body of the
letter are indented
Section Five
Addressing
Envelopes
the layout of envelope
INTERNATIONAL INSTRUMENT, INC.
209 W. BAIYUN ROAD
STAMP
GUANGZHOU 510201 CHINA
RETURN
ADDRESS
DELIVERY
ADDRESS
LOWE’S COMPANY, INC.
P.O. BOX 111
NORTH WILKESBORO
CONFIDENTIAL
NA 28758 USA
the layout of envelope
Stamp
Sender’s Address
Receiver’s Address
Post notation
Order of the address
notice: differences between an English
address and a Chinese address

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Name
Title (position or department)
Company name
Street address
Town
County (or province)
country
POST NOTATION

1.Private
2.Confidential
3.Registered
4.Express
5.Ordinary Mail
6.Immediate(Urgent)
7.Printed Matter
8.Sample
私人信
机密信
挂号邮件
快递邮件
平信
急件
印刷品
样品
C/O
(care of )
INTERNATIONAL INSTRUMENT, INC.
209 W. BAIYUN ROAD
GUANGZHOU 510201 CHINA
Mr. Park Davis
c/o Mr. Harold Wood
NORTH WILKESBORO
CONFIDENTIAL
NY 28758 USA
STAMP
Kindess of
INTERNATIONAL INSTRUMENT, INC.
209 W. BAIYUN ROAD
STAMP
GUANGZHOU 510201 CHINA
Mr. Park Davis (收件人）
Kindness of Mr. Harold Wood（转交人）
NORTH WILKESBORO
CONFIDENTIAL
NY 28758 USA
1. Block Style
2. Indented Style
Section Six
Some Rules of Good Writing
1.Study your reader’s interests
（研究读信人的兴趣）
2.Adopt the right tone（使用正确语调、语气）
3.Write naturally and sincerely
（书写自然、诚恳）
4.Avoid wordiness
（避免拖泥带水、迂回繁冗）
5.Avoid commercial jargon（避免使用过于专业的
行话）
6.Write effectively（写出有效的信函）
7.Avoid monotony（避免千篇一律）
8.Plan your letter（打好草稿）
9.Pay attention to first and last impressions（注意
第一印象和最终印象）
10.Check your letters（检查全文）
Check!




Is its appearance attractive; is it well laid out ?
Is it correctly spelt and properly punctuated?
Does is cover all essential points and is the
information given correct?
Is what I have said clear, concise and
courteous?




Does it sound natural and sincere?
Does it adopt the reader’s point of view and
will it be readily understood?
Is its general tone right and is it likely to
create the impression intended?
Is it the kind of letter I should like to receive if
I were in the reader’s place?
Answer
Section Seven
Useful Words & Expressions
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1．appreciate 感谢
2．ship 装运
3．20 percent discount 20%的折扣
4．latest catalogue 最新目录
5．cash payment 现金支付
6．fill one’s order 执行订单，完成订单
7．remittance 汇付
8．to hear from you 收到你的回信
9．have obtained your name and address from...
从……处获悉贵公司名址；承蒙……的介绍获悉贵公
司名址
10．state-owned enterprise 国有企业
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11．business contacts 业务联系，业务关系
12．take the liberty of 冒昧地
13．wish to inform you that ... 希望告知……
14．in compliance with /as (you) requested
按照（你）方要求
15．to be transferred to…for attention
转交……处理
16．be given to understand that ... 据了解……
17．fall within the scope of ... 业务范围
18．take this opportunity to do sth. and see if we
can ... 借此机会做某事
19．approach sb. for sth. 就某事与某人联系
Thank you!