WSIB Update –Safety Groups Advantage Program 2013 Shelley Wall Safety Groups Program Consultant shelley_wall@wsib.on.ca Workplace Safety and Insurance Board | Commission de la sécurité professionnelle et de l’assurance contre les accidents du travail 1 Firm Eligibility ■ Successful completion of 5 years in the Safety Group Program ■ *Advantage 2013 is recommended for firms beyond their 5th year in Safety Groups; however, a sponsor may request to also include a firm in their 5th year. Workplace Safety and Insurance Board | Commission de la sécurité professionnelle et de l’assurance contre les accidents du travail 2013Advantage Program Requirements: Resources / Tools: •Sample of a HSMS Audit Standard with the 5-W’s and How •2013 Advantage Program Timeline Guide 5 Program Requirements: 1. Write or review a company standard (policy & procedures) for your HSMS Audit Program (internal health & safety audit) including, audit schedule with procedure and timelines, Auditor qualifications, roles and responsibilities, and formal Continual Improvement Plan process with assignment of responsibilities and timelines. IMPORTANT NOTE: Firms must state on their 2013 Action Plan Form the audit criteria they are using, otherwise, the audit will default to the WSIB HSMS Review Form Audit criteria. See page 4 for list of pre-approved audits. Workplace Safety and Insurance Board | Commission de la sécurité professionnelle et de l’assurance contre les accidents du travail 3 2013Advantage Program Requirements: Resources / Tools: • WSIB Intro to Auditing training program 5 Program Requirements: 2. Identify training qualifications for the Auditor(s) in your written standard and then train or verify these qualifications are met by your assigned Auditor(s) prior to commencing the 2013 HSMS Audit. Minimum qualification standard: Audit Training - see page 5. Workplace Safety and Insurance Board | Commission de la sécurité professionnelle et de l’assurance contre les accidents du travail 4 2013Advantage Program Requirements: Resources / Tools: 5 Program Requirements: •Pre-approved Audits listed 3. Complete an approved HSMS Audit, ensuring: on page 4 a) Documentation (listing) of objective and Audit Equivalency Form detailed supporting evidence for each audit requirement. b) A finding of conformity requires the Auditor to document evidence of (1) written standard and Advantage Program Forms: (2) sufficient corroborating evidence. A finding •Action Plan of non-conformity requires the Auditor to •Progress Report document what evidence could not be verified. •Year-End Report Checklist c) Sign-off (with date) of completed audit by assigned Auditor(s) d) Documented evidence of Senior Management review (with date) of the completed audit. Workplace Safety and Insurance Board | Commission de la sécurité professionnelle et de l’assurance contre les accidents du travail 5 2013Advantage Program Requirements: Resources / Tools: 5 Program Requirements: WSIB Work Re-integration 4. Include as part of your HSMS Audit a review of (WR) Policies are available your Return-to-Work Standards against the six on-line at -www.wsib.on.ca WSIB Work Reintegration operational policies that took effect July 15, 2011. 19-02-01 WR Principles, Concepts & Definitions Construction firms – the WSIB’s WR policies, with 19-02-02 Responsibilities of the exception of the specific provisions dealing with the Workplace Parties in re-employment, apply to all workers and employers, WR including those in the construction industry. The 19-03-03 Determining WSIB’s re-employment policies applicable to the Suitable Occupation construction industry can be found on-line in the 19-03-05 Work Transition 19-05 section of the Operating Policy manual. Plans 19-03-06 Work Transition a) Identified RTW non-conformities are included on Expenses Continual Improvement Plan. 19-03-11 Relocation Expense Workplace Safety and Insurance Board | Commission de la sécurité professionnelle et de l’assurance contre les accidents du travail 6 2013Advantage Program Requirements: Resources / Tools: •Continual Improvement Plan Samples 5 Program Requirements: 5. Written HSMS Audit Continual Improvement Plan (CIP) including: a) CIP with detailed action points to correct all non-conformities b) Responsibilities assigned and timelines established for each action point c) CIP includes action points that are initiated in 2013 d) All remaining non-conformities must have CIP action points that are initiated within 6 months of the audit being completed. e) The action points for each non-conformity are planned to resolution. f) Documented evidence of Senior Management review and approval of the developed Continual Improvement Plan and any subsequent revisions to the CIP Workplace Safety and Insurance Board | Commission de la sécurité professionnelle et de l’assurance contre les accidents du travail 7 Definitions ■ Senior Management – Owner, President, CEO or equivalent. For the purposes of SGAP, management staff that have the authority to approve and commit company resources (time, people and money) for health and safety are considered to be senior. ■ Initiate – commencement of the CIP action points developed and approved by Senior Management Workplace Safety and Insurance Board | Commission de la sécurité professionnelle et de l’assurance contre les accidents du travail 8 2013 Pre-approved list of Audits The qualification standard is formal audit training. This qualification requirement 2012 Pre-approved list of Audits: ■ WSIB proposed Accreditation Audit (WSIB HSMS Review Form) ■ WSIB WorkWell Audit ■ ZeroQuest Audit ■ Infra-Structure Health and Safety Audit - Certificate of Recognition (COR) ■ Public Service Health and Safety Audit ■ Workplace Safety and Prevention Services OHS Management System Audit ■ Safe Workplace Ontario (WSN) Safety Audit ■ CSA Z1000 ■ OHSAS 18001 Workplace Safety and Insurance Board | Commission de la sécurité professionnelle et de l’assurance contre les accidents du travail 9 Request process to use an audit not on the pre-approved list: Firms can request to use other HSMS audits (example: Corporate Audits) for the 2013 Advantage Program if the audit criteria meet the WSIB HSMS Review Form. The firm must send the requested audit and the completed Audit Equivalency Form to their Safety Group Program Sponsor for their review and initial approval. The Safety Group Program Sponsor is to ensure all the criteria outlined in the Audit Equivalency Form has been met. If initially approved, the Safety Group Program Sponsor forwards the requested audit and the Audit Equivalency Form to the Safety Group Program Consultant with details of equivalency to the HSMS Review Form for final approval. The request must be submitted by the Sponsor to the Safety Group Program Consultant by February 22, 2013 to allow processing time before the Action Plan due date of February 28, 2013. Workplace Safety and Insurance Board | Commission de la sécurité professionnelle et de l’assurance contre les accidents du travail 10 HSMS Review (internal audit) Training Requirement: ■ The qualification standard is audit training ■ This qualification can be satisfied with a quality, food safety, or other audit specific training program. ■ Safety Groups has developed a 2-hour “Introduction to Auditing” training program to meet this standard for any firm that does not currently have a person that meets this qualification ■ The training program will be delivered by a sponsor or WSIB Safety Group Consultant at a safety group meeting ■ Attendance at the safety group meeting will be recorded by the sponsor to meet the training record requirement. Workplace Safety and Insurance Board | Commission de la sécurité professionnelle et de l’assurance contre les accidents du travail Year-end Report Checklist: All Advantage Program firms submit the following documentation attached to the Year End Report / Checklist: 1 2 3 4 5 Written Standard 20% Internal Auditor training record 20% Completed an approved HSMS Audit listing the objective evidence, with Auditor(s) sign-off (with date), and documented evidence acknowledging their review Senior Management review and approval of the completed audit. Detailed written Continual Improvement Plan addressing all HSMS Audit and Return to Work nonconformities, with documented evidence of Senior Management review (with date) Return to Work – documented audit results of Work Reintegration (WR) Policy review 20% 20% 20% Maintenance of Elements: Maintenance of past Safety Group elements is not included in the score. Although it is an expectation the maintenance of elements is continued by the firm to provide the necessary evidence of conformity to the HSMS Audit, the Maintenance of Elements Reports are not required to be submitted. A firm’s health and safety program elements will be analyzed as part of their selected audit in the 2013 Advantage Program. Workplace Safety and Insurance Board | Commission de la sécurité professionnelle et de l’assurance contre les accidents du travail 12 Validation Audits: WSIB SG Consultants will conduct validation audits on a sample number of Advantage firms in each group. The following will be verified by documentation, interview and observation: ■ ■ ■ ■ Written Standard includes; 20% a) Audit schedule with procedure and timelines b) Auditor training qualifications c) Assignment of roles & responsibilities d) Continual Improvement Plan Process Internal Auditor training 20% a) Record of formal audit training for Auditor(s) HSMS Review or equivalency 20% a) Approved HSMS Audit or equivalency with supporting documentation of listed evidence for each criteria available for review b) Sign-off (with date) of Auditor(s) c) Documented evidence of Senior Management review, with date, of the completed 2012 HSMS Audit Return to Work 20% a) Verification the firm audited their Return-to-Work Standards in 2012 against the WSIB WR Policies and identified nonconformities added to the Continual Improvement Plan Workplace Safety and Insurance Board | Commission de la sécurité professionnelle et de l’assurance contre les accidents du travail Validation Audits (cont.): ■ Continual Improvement Plan 20% a) All nonconformities identified by the HSMS Audit are addressed on the 2013 Continuous Improvement Plan b) The 2013 CIP has action points for nonconformities being initiated and documented in 2013 c) Verifies all nonconformities have action points initiated and documented within 6 months of the audit being completed and subsequent CIP actions are progressing based on the established timelines d) All nonconformities are planned to resolution with detailed action points on the CIP e) Documented evidence of Senior Management review of the 2013 CIP and any subsequent revisions Workplace Safety and Insurance Board | Commission de la sécurité professionnelle et de l’assurance contre les accidents du travail 14 Additional Notes: ■ All Advantage Program requirements must be completed within the 2013 program year. The 2013 Advantage Program Timeline Guide is intended only as a best practice reference. ■ Firms who participated in the 2012 Advantage Program are expected to continue working on their 2012 Continual Improvement Plan until they have completed their 2013 HSMS Audit. Senior Management will then develop a 2013 Continuous Improvement Plan that may carry forward action points from the 2012 Continual Improvement Plan. ■ The firm may use a format of their choice for the Continual Improvement Plan as long it as meets the program requirements. ■ If a multi-location firm conducts their HSMS audit by sampling only a portion of their locations (for example a business with 50 stores across Ontario, may plan to audit 20 stores) it is required that the Continuous Improvement Plan is applied to all firm locations, and not just the locations where the audits were conducted. Using the above example, the Continuous Improvement Plan must be applied to all 50 stores. Workplace Safety and Insurance Board | Commission de la sécurité professionnelle et de l’assurance contre les accidents du travail Additional Notes: ■ Firms are eligible to participate in the 2013 Safety Group rebate based on the submission of the Year-end Report/Checklist Form with the required attachments and achieving a minimum score of 60%, subject to verification by on-site validation audit if selected. ■ All the applicable Terms and Conditions of Participation on the 2013 Safety Group Application Form apply. Workplace Safety and Insurance Board | Commission de la sécurité professionnelle et de l’assurance contre les accidents du travail 16 Year-end Report Checklist *All Advantage firms submit the following documentation attached to the Checklist; ■ ■ ■ ■ ■ Written Standard Internal Auditor(s) training record Completed WSIB HSMS Audit/Equivalency (internal audit) Return to Work Continual Improvement plan addressing all nonconformities Workplace Safety and Insurance Board | Commission de la sécurité professionnelle et de l’assurance contre les accidents du travail 20% 20% 20% 20% 20% Forms to be completed ■ ■ ■ ■ ■ Application Form December 14, 2012 Action Plan February 28, 2013 Progress Reports Spring & Fall 2013 Year-End Report Checklist December 16, 2013 Request to use an audit not on the pre-approved list February 22, 2013 (if applicable) Workplace Safety and Insurance Board | Commission de la sécurité professionnelle et de l’assurance contre les accidents du travail 2013 Advantage Program Timeline Guide MEETINGS: Orientation Leadership Intro Auditor Training Jan Feb Mar Meeting #3 Apr Meeting #4 *** Progress Visits May Jun*** July Aug Sep ACTIONS: Create written Standard for HSMS Audit Complete Intro Auditor Training or verify training qualifications Commence HSMS Audit Submit completed HSMS Audit Report to Mgmt Mgmt develops Continual Improvement Plan Meeting #5 Oct Nov Dec 2013 Mgmt initiates Continual Improvement Plan REPORTING: 2013 ADVANTAGE APPLICATION DUE: DEC 14/12 ACTION PLAN DUE: FEB 28/13 PROGRESS REPORT 1 DUE: SPRING PROGRESS REPORT 2 DUE: FALL YEAR END REPORTING & CHECKLIST DUE: DEC 16/13 Workplace Safety and Insurance Board | Commission de la sécurité professionnelle et de l’assurance contre les accidents du travail HSMS Review Form Workplace Safety and Insurance Board | Commission de la sécurité professionnelle et de l’assurance contre les accidents du travail 20 Health and Safety Management System Review (HSMS) Form ■ ■ The purpose of the HSMS Review Form is: – To do an internal audit to compare a workplace HSMS to the DRAFT Standard for Accreditation Audits and Health and Safety Management System Requirements to gauge readiness for Accreditation application and audit. – To fulfill the requirements for Accreditation application Using the following Workplace Health and Safety Management System (HSMS) Review Form, indicate the stage of completion for each element in the health and safety management system. In the space provided, summarize relevant information that demonstrates how this part of the standard has been met. Evidence may include, but not limited to, lists of policies/activities that are relevant to the element including: – summary of program objectives and continual improvement plans and activities. – list of prioritized hazards – list of legal requirements applicable to the workplace Workplace Safety and Insurance Board | Commission de la sécurité professionnelle et de l’assurance contre les accidents du travail HSMS Review Form ■ Review Process 1. Gather evidence by: a) reviewing documents, reports, records, etc. b) interview workplace parties c) observe the workplace 2. Compare the evidence against the Accreditation Requirements, the firm’s OHS policies and procedures and legislation. 3. Decide conformity or non-conformity for each element. Workplace Safety and Insurance Board | Commission de la sécurité professionnelle et de l’assurance contre les accidents du travail HSMS - Conformity & Non-conformity definitions Conformity is the fulfilment of the requirements of the Accreditation Standards, legislation and the workplace’s health and safety policies and procedures. Non-conformity is the non-fulfilment of or deviation from the requirements. Non-conformities are classified as: – a non-conformity if: • the issue will continue to occur because of how the HSMS and health and safety program are structured • there is high risk to a worker’s health or safety if the requirements are not met • there are serious legal implications There is an accumulation of related minor non-conformities – a minor non-conformity if: • the HSMS structure is valid, but there was minor deviation because of for example, human error • there is not high risk to worker • There are no significant legal implications Workplace Safety and Insurance Board | Commission de la sécurité professionnelle et de l’assurance contre les accidents du travail 23 A.1 Management Commitment Standard Evidence/Notes Conformity Non-conformity A.1.1 The employer establishes, implements and maintains a documented HSMS that meets the Accreditation for Ontario Workplaces Standard. The system supports a strong internal responsibility system. A.1.2 The employer: ensures that the workplace parties, including workers, supervisors and managers, have the time, resources and competency to implement the HSMS and to achieve its policy, objectives and targets makes health and safety an organizational priority similar to other priorities and integrates the management system into all aspects of the organization, and promotes participation of, and seeks feedback from, all workplace parties in developing and implementing and maintaining the HSMS, and recognizes the value of these contributions. A.1.3 Senior management: a. actively promotes and participates in the HSMS, and b. assigns a senior management representative the overall responsibility for implementing and maintaining the HSMS. c. Promotes health and safety in the community Workplace Safety and Insurance Board | Commission de la sécurité professionnelle et de l’assurance contre les accidents du travail Evidence/Notes Conformity Non-conformity A.2 Health & Safety Policy Statement Standard A.2.1 The employer has a written health and safety policy statement that is specific to the organization. A.2.2 The policy: a. is dated and signed by the most senior accountable person on site b. includes a general statement of health and safety responsibilities and commitment of all workplace parties c. specifies commitment to achieve compliance with legal requirements, and d. specifies the commitment of the employer to health and safety and the protection of workers e. specifies a commitment to continual improvement. Evidence/Notes Conformity Non-conformity A.3 Legal Requirements Standard A.3.1 The employer establishes and implements a process that: a. identifies all applicable legal requirements b. incorporates legal requirements into the health and safety management system c. evaluates that legal requirements are consistently met Note: Other requirements include Canadian Standards Association standards, Ministry of Labour Guidelines etc) Workplace Safety and Insurance Board | Commission de la sécurité professionnelle et de l’assurance contre les accidents du travail Sponsor Name: Completed By: Firm Name: Title: WSIB Account #: Phone: Date: Email: Required Elements Program Requirements Written Standard: for WSIB HSMS Review Internal Auditor Training: Identify qualifications for Auditor in standard and train OR Verify rd qualifications are met OR 3 party Auditor WSIB HSMS Review Senior Management Sign-off Written Continual Improvement plan addressing WSIB HSMS Review findings Set Standard Communicate Train Evaluate Continual Improvement Option 1: Auditor selected Training Dates Scheduled Training Attended Option 2: Verify current internal auditor qualifications meet program standard rd Option 3: 3 party auditor Complete WSIB HSMS Documented supporting evidence of all finding Documented evidence of senior management review of completed WSIB HSMS & Continual Improvement Plan Identify all non-conformity findings Address each non-conformity with assigned responsibilities and timelines initiated Check of Current Status of Program Requirements Set Standard Communicate Train Evaluate Continual Improvement Option 1: Auditor selected Training Dates Scheduled Training Attended Option 2: Verify current internal auditor qualifications meet program standard rd Option 3: 3 party auditor Complete WSIB HSMS Documented supporting evidence of all finding Documented evidence of senior management review of completed WSIB HSMS & Continual Improvement Plan Identify all non-conformity findings Address each non-conformity with assigned responsibilities and timelines initiated Responsibility Date(s) (dd/mm/yyyy) Senior Management Signature: Joint Health & Safety Representative (Optional) Workplace Safety and Insurance Board | Commission de la sécurité professionnelle et de l’assurance contre les accidents du travail Sponsor Name: Completed By: Firm Name: Title: WSIB Account #: Phone: Date: Email: Required Elements Written Standard: WSIB HSMS Review Internal Auditor Training: Identify qualifications for Auditor in standard and train OR Verify rd qualifications are met OR 3 party Auditor WSIB HSMS Review Senior Management Initiate Plan Continual Improvement Plan Program Requirements Set Standard Communicate Train Evaluate Continual Improvement Option 1: Auditor selected Training Dates Scheduled Training Attended Option 2: Verify current internal auditor rd Option 3: 3 party auditor Complete WSIB HSMS Documented supporting evidence of all finding Documented evidence of senior management review of completed WSIB HSMS & Continual Improvement Plan Identify all non-conformity findings Address each non-conformity with assigned responsibilities and timelines initiated Completed (Yes or No) Check of required supporting documentation attached Written Standard Training Record Completed WSIB HSMS form Documentation of Senior MGMT review of completed WSIB HSMS form & C.I Plan Documentation of Senior MGMT C.I Plan addressing all non-conformities with assigned responsibilities and timelines initiated Score 20% (Optional: completed & documents attached) Senior Management Signature: Joint Health & Safety Representative (Optional) Workplace Safety and Insurance Board | Commission de la sécurité professionnelle et de l’assurance contre les accidents du travail