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Top Technology Concerns
1.
PCI Compliance and Security
2.
Disaster Recovery Readiness
3.
Leveraging new Technology to
Increase Revenues
Continuously enhancing the in-store shopper experience.

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• Are not compliant
• Don’t know where their gaps are
• Have no idea where to start
• Don’t have the compliance expertise in-house
• Don’t have the extra IT staff to support
• Are not ready for PCI DSS 3.0

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• How do you implement most cost effectively?
• Do you have the in-house expertise?
• Do you have a trusted partner to help assess, design and implement?
• What are the consequences of not addressing these concerns?

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21% Increase in data breaches in first half of 2014 compared to 2013
700
600
500
400
300
200
100
0
2005 2006 2007 2008 2009 2010 2011 2012 2013 *2014
*Current as of July 8
Graphic by IDG New Service, source: ID Theft Resource Center

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$80k is the average direct cost of a data breach
210 is the average days between intrusion and detection
70% of breached businesses are out of business within one year of the attack
96% of breached businesses were not
PCI compliant

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Retailers MUST…
• Stop accepting credit cards
• Pay for forensic audit
• Pay fines and credit card replacement costs
• Pay to implement remediation actions and for future on-site audits by a Qualified Security
Assessor
A credit card breach can take months to remediate
The average business loses $3,007,015 per breach incident due to customer churn, brand damage, etc.
(Symantec and Ponemon Institute)

Target
Data breach will affect up to 70 million people, 30 million more than what the company first estimated in mid-December
Michaels
The point-of-sale systems at 54 Michaels and Aaron Brothers stores were attacked by criminals using highly sophisticated malware. Up to 2.6 million payment card numbers and expiration dates at Michaels stores and 400,000 at
Aaron Brothers could have been obtained in the attack.
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Home Depot
Multiple banks say they are seeing evidence that Home Depot stores may be the source of a massive new batch of stolen credit and debit cards that went on sale this morning (9/14/14) in the cybercrime underground.

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eBay
Attackers compromised a “ small number of employee log-in credentials ” to gain access to the company’s network and, through it, compromised a database that contained customer names, encrypted passwords, email addresses, physical addresses, phone numbers and dates of birth. The breach is thought to have affected the majority of the company’s 145 million members, and many were asked to change their passwords as a result.
LaCie
Seagate-owned LaCie’s on-line storefront was breached by a malware intrusion that allowed hackers to obtain lists that may include customer names, email addresses, credit card numbers, and card expiration dates.

Spec’s
A 17-month-long “ criminal attack ” on the Texas wine retailer’s network resulted in the loss of information of as many as 550,000 customers. The company fears hackers got away with customer names, debit or credit card details, card expiration dates, card security codes, bank account information from checks and possibly driver’s license numbers.
Delaware Restaurant Association
A number of restaurants in Delaware may have been affected by a security breach that compromised software used by customers to pay their bills.
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Backcountry Gear
It appears that the malware was installed on our server. The payment card data was comprised of customer names, mailing addresses, purchase information, and credit card or debit card numbers.

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Banks enforcing
PCI compliance
& assessing large fees for noncompliance

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PCI
12.6.1
Do you offer PCI certified training for every employee that handles credit cards upon hire and annually?
PCI
12.6.2
Do all your employees review, comprehend and sign a written security policy on an annual basis?
PCI
8.3
Does anyone access your business applications remotely? (Two-factor authentication required)
PCI
3.0
Are you ready for PCI DSS 3.0?

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Create a roadmap to address compliance and security upgrades
 Obtain financial breach protection
 Assess your level of compliance
 Identify PCI and security gaps
 Create timeline to prioritize and implement as affordable
 Partner with a retail PCI technology expert

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We deliver financial breach protection and help you achieve continuous PCI compliance to protect your customers data and your brand reputation.
Protection for all your store locations on your network.
Peace of Mind: Ensure that you are always PCI compliant and that you have financial protection in the event a breach occurs.
Compliance support: Cost effective tools, support and services to assess your PCI status, and to help you meet all the PCI training, reporting and scanning requirements.
Confidence: EarthLink has over 20 years experience in delivering security protection and has partnered with
ANX, a leading provider of PCI services.

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Provides financial breach protection and validates your level of
PCI compliance.
• PCI Self Assessment Questionnaire (SAQ) wizard with question and answer support
• Task management and reporting
• Security policy templates
• External vulnerability scanning
• PCI eLearning course for cashier, IT and owner
• Available PCI Protect Premium Firewall offers secure managed PCI compliant firewall options designed to help achieve and maintain compliance

• Breach Protection provides for merchant reimbursement of up to
$100,000 per location with yearly maximum of $ 500,000.
• Covered expenses include:
• Forensic audit provided by a Qualified Security Assessor (QSA)
• Replacement of credit cards and related expenses
• Fines and penalties incurred as a result of the breach
• Two-hour telephone consultation with a breach consultant
*DISCLAIMER NOTICE. The PCI Compliance Solution Services are provided and serviced by ANXeBusiness Corp. and offered through EarthLink Business, and are subject to the terms and conditions found at http://www.earthlinkbusiness.com/about-us/legal/terms.xea
. All Data Breach Protection Service reimbursements are limited to: $100,000.00 a year for each qualifying location, not to exceed $500,000.00 per occurrence for customers with multiple locations, and an aggregate maximum of $500,000.00 per customer. Use of the PCI Compliance Validation Service does not guarantee that a data breach will not occur and alone cannot prevent losses. EarthLink Business makes no representations as to whether the Data Breach Protection Service will apply to or cover a particular claim or loss. The material in this document (or on this site) is intended for informational purposes only, not as professional advice, and is provided on an “AS IS” basis. EARTHLINK BUSINESS
DISCLAIMS ALL WARRANTIES OR CONDITIONS, EXPRESS OR IMPLIED, RELATING TO THE PCI COMPLANCE SOLUTION SERVICES, INCLUDING, WITHOUT LIMITATION, MERCHANTABILITY, FITNESS FOR A
PARTICULAR PURPOSE AND THE ACCURACY AND COMPLETENESS OF ASSOCIATED INFORMATIONAL CONTENT AND WILL NOT BE LIABLE FOR LOSSES, COSTS OR DAMAGES ARISING FROM THE PCI
COMPLIANCE SOLUTION SERVICES OR ANY ASSOCIATED INFORMATIONAL CONTENT.
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On-going assistance to help you meet PCI compliance requirements.
• Guidance on portal usage
• Quarterly vulnerability remediation assistance
• Annual attestation of compliance (AOC) assistance

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Expert professional services to validate and maintain
PCI compliance.
• PCI Report on
Compliance (ROC) by a Qualified Security
Assessor (QSA)
• SAQ Validation

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Retail expertise in serving 2,000+ retailers.
PCI service equivalent to the
PCI services superior to ANY
BEST Managed
Security Service
Providers other Network
Service Provider.

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• Protect your brand
• Financial Breach Protection
• Reduce risk
PCI Compliance
Let Us Help
You with
PCI Compliance
•
• Brand trust
Peace of mind
Shopper
Trust
• Extension of your security team
• Continuous PCI compliance
On-going PCI Support