Smarter Process What’s New - 2Q’2013 IBM BPM v8.5 & ODM v8.5 BlueworksLive and IIB v9 (IBM Integration Bus) © 2013 IBM Corporation New Capabilities in IBM Business Process Manager v8.5 Next Generation Dashboards Mobile Social / Collaboration Blueworks Live Integration Internal Content Repository Cloud Instant Seamless Insightful © 2013 IBM Corporation IBM BPM 8.5 Highlights (2Q’2013) Simplified Installation & Configuration High Visibility “Social” Dashboards 7.5 8.0 2011 2012 CMIS-compatible Repository for Internal Docs 8.5 Intelligent IBM BPM Integration with SAP IBM BPM Pattern for PureApp Closer linkage between Blueworks Live process discovery and implementation 3 Developer Studio Bundle + Enhanced Mobile Toolkit © 2013 IBM Corporation Social, Actionable Coach-Based Dashboards Empower business users to collaborate and act on observed insights Create tailored operational dashboards to offer enhanced visibility & collaboration for process owners, team leaders and process participants © 2013 IBM Corporation Process Performance Drill-down for performance of specific process instances New Gantt chart to view progress & improve outcomes © 2013 IBM Corporation Process Performance Activity stream comments added to the timeline – gives insight to what collaboration has occurred for this process instance Mouse over timeline to see / add updates in activity stream © 2013 IBM Corporation Team Performance Easily view and manage work across a team Improved methods to define & view team membership Real-time management of a specific team’s open tasks © 2013 IBM Corporation Accelerate Mobile Access to IBM BPM Non-production entitlement to Worklight Enterprise Edition with IBM BPM V8.5 Develop and test custom IBM BPM mobile applications using Worklight Leverage the IBM BPM APIs and Coaches Accelerate development of customer ready mobile experiences Accelerate delivery of mobile applications with new sample coach views delivered via an IBM BPM mobile ready toolkit Leverage mobile device specific features Leverage Worklight specific device features Updated Worklight sample for use as starting point implementation New BPM controls targeted to deliver common mobile experiences – Location, Camera, Notifications © 2013 IBM Corporation Instant Collaboration Accelerates Task Completion Process Portal Online awareness Who is available for collaboration right now? Act immediately with instant access to available experts Unread count New message marker on stream Notifications for replies to comments © 2013 IBM Corporation Extend Participation with Familiar Tools Embedded in IBM Connections IBM Connections users can stay in context and complete work BPM posts task notifications to the Connections activity stream Users click on stream entry and open the task as an embedded experience Embedded in IBM Notes IBM Notes users can stay in context and complete work BPM sends e-mails for tasks Users fill in task forms (coaches) directly in their mail client © 2013 IBM Corporation Improve Collaboration and Change Tracking Quickly and Easily find and access process documentation in BWL Filter Capability (just start typing) Live linkages between process documentation in Blueworks Live and associated IBM BPM process applications Preview Capability © 2013 IBM Corporation Consistent Document Management Uniform storage and access of process-related documents New internal repository provides the same CMIS-based access as external ECM systems “CMIS Toolkit” now delivers a single, consistent way of accessing all process documents Automatic document migration / backward compatibility with previous IBM BPM versions CMIS Toolkit Document List Document Viewer C/R/U/D services C M I S External CMIS repository Internal CMIS repository External CMIS repository FileNet CM IBM CM8 Alfresco SharePoint … External CMIS repository CMIS = Content Management Interoperability Services © 2013 IBM Corporation Core IBM BPM for SAP Capabilities Innovation •Reduce blueprinting time, cost and risk •Iterative Business Blueprinting Use an iterative, experiential-based approach to accelerate traditional SAP blueprinting with SAP Solution Manager Transformation •Improve process reliability, flexibility, visibility and control •Process Discovery and Monitoring Mine SAP Business Events to discover actual processes and act in real time to business challenges •Guided Workflow Interactively guide end users through SAP screens to improve productivity, visibility and consistency •Improve process efficiency and reduce business complexity •Process Integration and Orchestration •Decision Automation •Process Automation Optimize process steps to improve cycle time, manageability and visibility of key processes Automate complex decision making to reduce bottlenecks and improve business outcomes Dramatically reduce the cycle time of high volume processes by reducing/removing human interaction Business Optimization Potential 13 © 2013 IBM Corporation IBM BPM Automatically Generates SAP Orchestrations Yes •Select customer •VD03 - Display customer master •VA01 - Create sales order •VOK0 Maintain Pricing •New pricing •Required? No SAP Process Flow in IBM BPM V8 •CK51N - Create Order BOM Cost Estimate •IW21 - Create notification Transactions (Native SAP Screens) Automatically Invoked in SAP by IBM BPM Automatically invoke the correct SAP screens for each process instance, while gaining real time insight into business performance issues and opportunities. No coding, no development. 14 © 2013 IBM Corporation IBM Business Monitor is Alive and Well! No new release of Business Monitor in Q2 2013 … – … But still investing in development of future capabilities & enhancements Business Monitor v8.0.1 is still available, and compatible with IBM BPM v8.5 Interest & relevance remains high – 14 sessions at IMPACT 2013 (see list) – 3 sessions in Inner Circle (see list) 15 © 2013 IBM Corporation IBM BPM on Cloud • BPM Platform as a Service (PaaS) environment on SmartCloud • Monthly per User subscription Company B Company A BPM BPM Passport Advantage offering Subscription based BPM environment BPM end user per Month pricing Includes designers/authors seats BPM cloud environment that is secure and scalable Process Center development environment Stand-alone test server environment Highly available pilot/production server environment Includes BPM software + SmartCloud infrastructure + management services Full capabilities of IBM BPM (IBM BPM Advanced) IBM managed BPM environment and Cloud infrastructure 24/7 customer support Available globally on IBM’s SmartCloud Enterprise data centers in NA, LA, Europe © 2013 IBM Corporation IBM Operational Decision Manager V8.5 Release highlights Collaborative Decision Governance Decisions Exposed to Mobile Applications Enhanced Support for Enterprise Integration Instant. Seamless. Insightful. 17 IBM ODM v8.5 – Spring 2013 Decision Governance Framework REST Interface And Worklight Adapter Support for PL/1 8.5 IIB Embedded Decisions Services ODM Virtual Application Pattern 18 Embedded Decision Editors for Web Pages/Apps MDM Files Mobile Sensors Native IIB Integration © 2013 IBM Corporation Decisions Exposed to Mobile Applications Insightful Decisioning on pure mobile data like geolocation Seamless Business Decisions externalized from pure Worklight code 19 Instant Mobile application behavior managed by business rules Seamless Streamlined Decisions Governance Instant Insightful Predefined activities to manage and control updates 20 Release management to encapsulate policy updates Comprehensive work progression and role concepts Web2.0 – Web Page/App Embedded Decision Editors Embed Rule Editors Anywhere, in any App • Dojo Intellirule editor • Decision Table Editor Rules stored/run where they always are, in Decision Center/Server, in host application or in IIB (Integration Bus) using mainstream Embedded Rules APIs Detailed and Documented sample explaining how to integrate ODM editing components inside host applications IBM Integration Bus – Embedded Rules Augments IBM Integration Bus (formerly WebSphere Message Broker) • Improved ODM integration • Replacement of IAM 9 Support Pac capabilities by New IIB capabilities • More capable and easier to use than Java Compute Node • Message Broker / IIB Toolkit users • New Mode of operation - use existing tools to author and deploy simple business rules • Improved integration with decisions authored in ODM tools • Simple Joint Install and Configuration • New ODM Rules pricing option for running in Broker environment to reduce costs IIB Embedded Decisions Services Business Rules on the Go RESTful API and IBM Worklight Adapter for Mobile Application Invocation of Business Rules Decision Server now provides a Representational State Transfer (REST) application programming interface (API) for ruleset execution Leverage IBM Worklight adapter sample to develop, test and deploy business rules applications for mobile devices. Client device invocation enables end users to leverage decision services taking advantage of mobile specific features like geo-location and device information © 2013 IBM Corporation Mobile Adapter for Worklight Decisioning on pure mobile data like geolocation Mobile application behavior managed by business rules 24 © 2013 IBM Corporation Decision Governance Framework Change Management Prior to ODM v8.5 Joe Create Comprehensive Base Premium John Create Roadside Base Premium Bea update Comprehensive Discount John Create Roadside Discount John Create a Snapshot John Run a Simulation Abu Deploy For UAT Abu create a Snapshot Abu Run UAT scenarios Bea update Comprehensive Discount Adam Create a Baseline John Create Roadside Discount Adam Deploy On prod2 Adam Deploy On prod1 ODM provided access control to, and versioning of, decision service artifacts ODM tracked most events occurring on a decision service and its artifacts (changes, updates, follow, collaborations, discussions, social streams) YET It provided exclusively granular version-based support to put these events into the context of “releases” and/or development activities performed by a team It provided the versioning-based building blocks for lifecycle governance, but no automatic organization around releasing new rule projects. © 2013 IBM Corporation Decision Governance Framework All Changes and Deployments Now Relate to a Specific “Release” Paul Create a Release Williams & Averell approve the release Release is In Progress Joe Create Comprehensive Base Premium John Create Roadside Base Premium Bea update Comprehensive Discount John Create Roadside Discount John Run a Simulation Abu Deploy For UAT Abu Run UAT scenarios Release is Complete John Create a Snapshot Abu create a Snapshot A Baseline Is automatically created Adam Deploy on prod 1 Adam Deploy On prod2 Release objectives are documented Release has status Release has an owner Rule management activities occur in the context of a release To complete, a Release must be reviewed and © 2013 IBM Corporation approved Decision Governance Framework Rule Authoring in Context: The Change Activity Paul Create a Release Williams & Averell approve the release Release is In Progress John Create Roadside Base Premium John Create Roadside Discount John Run a Simulation Create Roadside Product Joe Create a Snapshot Abu Run UAT scenarios Release is Complete Update Comprehensive Product Joe Create Comprehensive Base Premium Abu Deploy For UAT Bea update Comprehensive Discount A Baseline Is automatically created Adam Deploy on prod 1 Adam Deploy On prod2 Users to manage the activities they participate in, with new Work tab Users author rules in the context of a change activity User indicate when she/he is done working with an activity © 2013 IBM Corporation Decision Governance Framework Review and Audit using Timeline Release Timeline Activity Timeline Rule Timeline © 2013 IBM Corporation Decision Governance Framework Review and Audit using Snapshot Comparison Snapshots capture the content of a release or an activity at some point in time A number of snapshots are created automatically during the release life cycle (release creation, activity completion, release completion, …) Rule versions are listed side by side Click version to see content in a dialog © 2013 IBM Corporation Decision Governance Framework Easily Compare Rule and Decision Table Versions © 2013 IBM Corporation PL/I Language Support in z/OS Expand Application Modernization Reach Deployment options WAS server on z/OS zRES server Execution environments Batch CICS IMS WAS on z/OS © 2013 IBM Corporation Increased Enterprise Integration Augments IBM Integration Bus (formerly WebSphere Message Broker) • Improved ODM integration • Replacement of IAM 9 Support Pac capabilities by New IIB capabilities • More capable and easier to use than Java Compute Node • Message Broker / IIB Toolkit users • New Mode of operation - use existing tools to author and deploy simple business rules • Improved integration with decisions authored in ODM tools • Simple Joint Install and Configuration • New ODM Rules pricing option for running in Broker environment to reduce costs IIB Embedded Decisions Services © 2013 IBM Corporation New Capabilities in IBM Blueworks Live Decision Discovery Translation Process Modeling & Discovery Instant Seamless Insightful © 2013 IBM Corporation Decision Discovery Graphically model decisions Capture key characteristics Collaborate with others Collaborative, businessled discovery of operational decisions Facilitate up-front communications and understanding Track and review changes Share documentation Find interesting decisions and see where they’re used Identify candidates for automation © 2013 IBM Corporation Decision Discovery: Decision Artifact Inventory and understand the decisions that you use to run your operations First class library artifact for decisions Understand the processes and activities where each decision is being used Export decision details to Excel © 2013 IBM Corporation Decision Discovery: Decision Diagram Visualize the decomposition and components of each business decision Start with a root decision / question to answer Break down into sub-decisions Capture data inputs and outputs Based on the emerging Decision Model and Notation (DMN) standard from OMG © 2013 IBM Corporation Decision Discovery: Decision Properties Gather key meta-data for better understanding of decisions Capture decision-specific detail properties Leverage glossary to ensure consistency and encourage reuse © 2013 IBM Corporation Translation Use your native language and engage others for multi-language collaboration Users specify language preference Service text is translated Artifact text displays in authored language English German French Italian Spanish Chinese Portuguese Japanese Korean © 2013 IBM Corporation 38 IBM Integration Bus V9.0 Connect FROM anywhere TO anywhere Client Value A lightweight, advanced ESB that enables the development of solutions to meet a diverse set of integration requirements. What’s New? Policy Driven Traffic Shaping Use policy-driven enforcement for operational awareness and control to maintain business critical services and avoid outages Decision Services for Rules Inform and invoke Rules, applying business intelligence to inflight data with built-in decision service nodes Mobile Integration with IBM Worklight* Extend data from backend systems to mobile devices with push notifications and patterns for IBM Worklight New and enhanced versions IBM Integration Bus v9.0 IBM Integration Bus for z/OS, V9.0 IBM Integration Bus Standard for z/OS, V9.0 *Initial IBM Worklight Patterns incorporated in 3Q’12 © 2013 IBM Corporation