Indiana University and the New
Emerging Personal Computing
Model
Delivering a New Desktop and Application
Deployment Strategy
Duane Schau
dschau@iu.edu
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4/8/2015
Indiana University
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Founded in 1820
Over 100,000 students
Over 17,000 FTE faculty and staff
IT distributed over 7 geographically
dispersed campuses
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4/8/2015
We asked the question….
What if?
What if we could transform the desktop and
application deployment strategy?
What if it could be simplified so Information
Technology Professionals could be more
innovative?
What if we could return more productive
dollars back to research and teaching?
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What if we could adapt new approaches
to IT services?
Leveraging Constituencies or 1IUIT
• Focus on efficiency and effectiveness
• Repurpose and align staff for the future
• Enterprise IT working closer with campus,
school, and departmental IT professionals
• Streamline services
• Shared strategic decisions
• Establish roles and decision rights
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Edge, Leverage, and Trust and Client Virtualization
IU’s second strategic plan – Empowering People
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Action 1: Life Cycle Funding Review
IU should continue a lifecycle replacement model similar to the one
established in ITSP1 to provide baseline support for computing devices
and the maintenance of university-provisioned student computing labs.
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Action 2: Life Cycle Funding Expansion
The lifecycle-funding model should be expanded to cover school,
academic and administrative department, and discipline-specific needs
and variations to more fully support the diversity of research and creative
activity across the university.
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Action 6:Leveraging Partnerships
IU should continue its highly successful program of relationships with
hardware, software, and services vendors, and seek additional
partnerships and creative exchanges that provide mutual benefits.
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Action 22B: Virtual Desktops
Technologies such as desktop virtualization should be explored to help
reduce the costs and extend the lifecycles of personal computing
devices.
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Action 29: Human Engagement
UITS should expand its formal and informal engagements with the IU
community to ensure continuous, timely dialogue, and flow of information
to effectively adapt IT services to user needs.
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Could we develop a new collaborative
strategy?
• All Campuses
Advisory
Committee
• 11 month
evaluation
• Multi-Vendor
funded proof of
concept (POC)
• All managed
outside enterprise
IT
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The Committee Structure
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What we learned
Adopting committee recommendations:
• Enterprise collaboration is possible
• Continue collaborative engagements
• Standardize on Citrix XenDesktop for
client virtualization
• Standardize SCCM enterprise
imaging of the physical desktop
• Standardize on Application
Virtualization
Leverage opportunities to
• Enterprise Application
reduce management
overhead
Licensing
Common Good Services
Delivery and Support
Four Pillars
• Client Virtualization
• Enterprise Storage
• SCCM
• Enterprise Document
Management
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Core Components:
Citrix XenDesktop and Microsoft APP-V
• Citrix
XenDesktop
• XenServer
• XenApp
• NetScaler
• Microsoft
• App-V
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Core Technology Virtualization
Components
Citrix XenDesktop
• Windows 7
• Windows XP
Citrix XenApp
• Version 5 (32 bit)
• Version 6 (64 bit)
Citrix NetScaler
• IUanyWare
Microsoft App-V
• Streaming to XenApp
• Offline Images
Microsoft SCCM
4/8/2015
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Application Virtualization
Best ROI:
•Maximizes server resources
•Leverage enterprise investment
sequencing and packaging expertise
•Enterprise deployment for 200 or
more applications for general use
across the enterprise
•Application Delivery
•Streamed
•Hosted
•Online
•Offline
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Enterprise
Storage
• Enterprise storage for
faculty, staff, schools and
departments
• Highly Flexible
• GPO friendly
• Standardize on
SharePoint for staff and
faculty at the enterprise
• Local and cloud based
public storage for students
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Enterprise Storage
Storage as a service
Standard File Storage
• Enterprise File Server
• Redundant farms IUB
& IUPUI
• Enterprise backup and
restore
• Available to all
departments
• Hitachi storage
SharePoint
• MySites – Personal and
Shared Web Based Access
• SharePoint Drive Mapping
• Departmental Site Collections
• Electronic Document
Management
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Integrated Enterprise
Services
• Enterprise SCCM
• Enterprise Document
Management
• Application packaging
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Phase I Use Cases
IUanyWare Deployment
IUanyWare – Use Case
• Delivery for departmental,
school, students, faculty
and staff
• Full service – Printing,
storage, online, offline
• Any device anytime
• Extend Indiana University
Phase I Use Cases
Fall Deliverables Software
• Align early adopter software stakeholders
• Math/Stat
All student distribution
• SPEA
650 Grad Students
• Columbus
Software specific to Labs
• Library
Application replacement for 300 staff
• Department of Medicine
Selected use cases
• Dentistry
Full Migration
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Indiana University
Client Virtualization Layout
IU – Citrix Collaboration
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Questions?
4/8/2015