UMHS Enterprise Encryption
An Overview for Medical School Departments and Centers
January/February 2015
Action Required
Enroll the following mobile devices in AirWatch by 2/23/2015:
• Apple devices with iOS version 5.0 and above
• Android devices by HTC, Samsung, and LG running Android
version 4.0 and above
• Windows Phone 8
Why?
AirWatch is UMHS’s strategic Mobile Device Management
(MDM) encryption service and ensures security for
smartphones and tablets that connect to the UMHS
environment.
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Benefits of AirWatch for Mobile Devices
AirWatch will:
– Keep our sensitive data safer ensuring patient trust
– Allow for remote deletion of data if a device is lost or stolen
giving you peace of mind
– Protect you against hackers as we increase the use of digital
and mobile technology in our daily work
– Permit you to reset passcode if locked out
– Provide access to our Exchange Outlook and MiChart services
securely
– Allow us to deploy more value-added services in the future
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What if I don’t (or can’t) enroll in AirWatch?
• If you don’t enroll in AirWatch, the only way you will be able to
access your Exchange email on your device is through a web
browser using Outlook Web Access.
• If you can’t enroll in AirWatch because you have an older
phone, please consider upgrading to an Apple or Android model
that is supported by AirWatch.
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Need Help with AirWatch Enrollment?
•
•
Links to AirWatch DIY enrollment instructions available here:
https://i.med.umich.edu/MCIT/CS/customer/devices/Pages/AirWatch-FAQs.aspx
Contact the your Service Desk for help at:
– MSIS Customers: 734.763.7770
– MCIT Customers: 734.936.8000
– School of Nursing Customers: 734.764.4425
•
For in-person, drop-in assistance schedule of enrollment clinics listed in Health
System Headlines and on MCIT Customer Service Center page:
–
–
https://www.umhsheadlines.org/2015/01/informational-sessions-assistance-offered-for-airwatchenrollment/
https://i.med.umich.edu/MCIT/CS/customer/devices/Pages/MobileDevices.aspx
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Encryption for Outbound Email
• Not all email messages sent externally are transmitted
securely.
• Approximately 36,000 (0.12%) external messages are sent
annually that contain sensitive data which could be
interpreted as HIPAA / HITECH incidents.
• UMHS will be using a tool to encrypt outgoing messages
containing sensitive data.
• The tool will automatically encrypt outgoing email if it meets
HIPAA / HITECH guidelines.
• Users can also encryption outgoing email manually by
adding ‘[SECURE]’ to the subject line.
• Outbound email encryption will be enabled on 3/2/2015.
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Got Questions?
• Review the FAQs:
https://i.med.umich.edu/MCIT/CS/customer/d
evices/Pages/AirWatch-FAQs.aspx
• Send email to:UMHSEncryption@med.umich.edu
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