Overview: Workforce Alignment Senate Higher Education and Workforce Development March 13, 2013 CONFIDENTIAL AND PROPRIETARY Any use of this material without specific permission of McKinsey & Company or the Itasca Project is strictly prohibited Doc ID Higher education has been a focus of Itasca’s work since late 2011 TF Task force developed priorities SC Steering committee Report “Higher Education Partnerships for Prosperity” issued July 2012 Taskforce launched October 2011 • Taskforce developed priorities • Focused on understanding and scoping issue in first ~3 months • Consulted with Advisory Group of ~40 stakeholders statewide to refine and vet priorities Source: Itasca workforce alignment team - Confidential and preliminary – not for distribution Implementation teams • Implementation teams launched against 3 priorities • Taskforce converted to a steering committee to provide guidance to implementation teams Printed 3/6/2014 4:42 PM Central Standard Time • Last Modified 3/10/2014 10:16 AM Central Standard Time TF Task force gathered facts 1 Doc ID Minnesota can be a globally competitive center of talent and innovation if business and higher education unite around four strategic priorities Outputs from state higher education will increase in value and relevance to Minnesota’s economy Business communicates workforce needs to higher education, and the two work hand-in-hand to see that occupational and foundational skills students gain through programs ranging from certificates to graduate / professional degrees prepare them not only for a good and fulfilling career hat meet the states future workforce needs Form new collaborations across higher ed. to optimize system-wide intellectual assets and efficiency Higher education strengthens Minnesota’s world-class position in core industries by leveraging unique program strengths across institutions to create a sum greater than its parts, and by pursuing system-wide operational efficiencies that help moderate costs born by students and increase return on investments Research, innovation and graduate / professional education foster economic development, create new knowledge and enhance learning; institutions partner with business to pursue common lines of inquiry, translate research, disseminate cutting-edge knowledge, and solve realworld problems Graduate more students, and demonstrate their capabilities Institutions of higher education have higher student persistence and completion rates, and provide objective measures of learning outcomes to better ensure graduates’ development of capabilities and communicate these to potential employers Minnesota will drive long-term economic prosperity with a higher education ecosystem that brings educators and employers together to create world-class clusters of talent and innovation Source: Itasca workforce alignment team - Confidential and preliminary – not for distribution 2 Printed 3/6/2014 4:42 PM Central Standard Time Foster an ecosystem of research and innovation Last Modified 3/10/2014 10:16 AM Central Standard Time Align academic offerings with workforce needs Inputs to state higher education will be used with greater efficacy and efficiency Doc ID PRELIMINARY Strategy: Workforce Alignment Align academic offerings with workforce needs Last Modified 3/10/2014 10:16 AM Central Standard Time Over the past 18 months, this taskforce has worked with employers, students, career centers and higher ed institutions across the state to identify tools / information sources that could facilitate engagement and collaboration to meet future workforce needs. These tools are being piloted around the state, with findings expected mid-summer. Printed 3/6/2014 4:42 PM Central Standard Time Source: Itasca workforce alignment team - Confidential and preliminary – not for distribution 3 Doc ID The Workforce Alignment Team is made of leaders from the employer, higher education, foundation, government, & nonprofit sectors Name Role Organization Chancellor Exec. VP & Chief HR Officer Minnesota State Colleges and Universities Schwan’s Education Deb Belfry Michelle Chevalier Jeanne Herrmann Mary Nichols Paul Pribbenow Mary Rothchild Career Development Director Director Graduate Business Career Center COO Dean, College of Continuing Ed President Director for Strategic Partnerships & Workforce Development Bloomington Public Schools University of Minnesota Globe University University of Minnesota Augsburg College Minnesota State Colleges and Universities Business Collin Barr Bill Blazar Susan Bies Coralea Cline Lynn Plaschko Kathy Schmidlkofer Traci Tapani Kevin Wald Amy Walstien Judy Werthauser President Sr. VP, Business Development & Public Affairs Vice President, Human Resources VP, Human Resources HR Director, HR Solutions Development and Shared Services Chief Operating Officer Co-President CEO Director, Education & Workforce Development Policy VP, Human Resources Ryan Companies Minnesota Chamber of Commerce Cargill Pentair General Mills Greater MSP Wyoming Machine SpecSys Minnesota Chamber of Commerce Target Government & Community Cynthia Bauerly Andrea Ferstan Frank Forsberg Kathy Gaalswyk Ann Gibson Deb Serum Robin Sternberg Inez Wildwood Deputy of Workforce Development Director of Income Strategies VP, Community Impact President VP, Federal Relations and Workforce Supervisor, Analysis & Evaluation Office Director, Job Creation Initiative Chair DEED Greater Twin Cities United Way Greater Twin Cities United Way Initiative Foundation Minnesota Hospital Association DEED DEED Governor’s WDC Source: Itasca workforce alignment team - Confidential and preliminary – not for distribution Printed 3/6/2014 4:42 PM Central Standard Time Steve Rosenstone Scott Peterson Last Modified 3/10/2014 10:16 AM Central Standard Time Chairs 4 The Workforce Alignment effort is focused on ensuring we have the rightDoc ID number of graduates and job seekers with the right capabilities needed to meet Minnesota’s future workforce needs Last Modified 3/10/2014 10:16 AM Central Standard Time Students & job seekers Higher Education, career counseling and workforce training Employers Printed 3/6/2014 4:42 PM Central Standard Time GOAL: Workforce demand = workforce supply Source: Itasca workforce alignment team - Confidential and preliminary – not for distribution 5 Doc ID Progress to date has been informed and shaped by leaders from the employer, higher education, foundation, government, & nonprofit sectors Last Modified 3/10/2014 10:16 AM Central Standard Time Printed 3/6/2014 4:42 PM Central Standard Time Source: Itasca workforce alignment team - Confidential and preliminary – not for distribution 6 Doc ID 600+ stakeholders provided valuable insights about challenges employers, academic leaders and career counselors face in addressing workforce alignment “I need help finding which schools have the candidates I need” Academic leaders… “We truly value our employer program advisory meetings, but we need to find a way to make them more engaging and data driven so the conversation isn’t always focused on the loudest voice in the room” “Working through career counselors and academic advisors is a great way to help a large # of students & job seekers know what skills & jobs are in demand” “Accessing real time data will help, but our counselors are completely under-resourced and spend most of their time dealing with non-counseling activities” Source: Itasca workforce alignment team - Confidential and preliminary – not for distribution NOT EXHAUSTIVE “I don’t have as much trouble finding fresh college grads – I need help finding people with specific experience or technical skills” “We need employer feedback to make sure we are teaching the right content, but it is incredibly difficult to get the right people in the room to make that happen” “Knowing the top employers and skills in each industry and occupation in real time will make a HUGE difference” 7 Printed 3/6/2014 4:42 PM Central Standard Time Career counselors… “We are extremely focused on understanding & meeting the needs of employers, but we need real time data and better employer engagement to make that happen” “Some schools use advisory meetings more to brag and network than to really seek guidance. I think we need more data and less opinions in the room” Last Modified 3/10/2014 10:16 AM Central Standard Time Employers… “I’m tired of being asked about my needs – I want to see things CHANGE.” Doc ID We used stakeholder feedback to define success for Workforce Alignment in the state of Minnesota Goal: We have the right number of graduates and job seekers with the right capabilities needed to meet Minnesota’s future workforce needs To… ▪ Not enough candidates – long ▪ Shortened hiring times – more students times to fill open positions ▪ Candidates with missing skills – difficulty finding candidates with the right skills or experiences to meet changing employer needs – difficulty identifying academic institutions that can serve as partners to meet talent needs ▪ Appearance of lack of responsiveness – limited visibility of actions taken by academic institutions based on employer feedback and job-seekers informed regarding job demand on educational paths to fill in demand jobs ▪ Candidates possess the needed foundational and technical skills – leading to enhanced business and community growth driven by talent advantage Printed 3/6/2014 4:42 PM Central Standard Time ▪ Unclear where to turn for help Last Modified 3/10/2014 10:16 AM Central Standard Time From… ▪ Efficient and strategic coordination between academic institutions, candidates and employers – easy for employers to partner and connect with relevant institutions ▪ Collaborative partnerships between employers and higher ed – fact-based decision making focused on faster response time to labor market changes Source: Itasca workforce alignment team - Confidential and preliminary – not for distribution 8 To address this opportunity, the Workforce Alignment team is piloting tools to bringDoc ID information and enablers to improve decision making and transparency between stakeholders Students & job seekers Information Tools Source: Itasca workforce alignment team - Confidential and preliminary – not for distribution Employers Better decisions Printed 3/6/2014 4:42 PM Central Standard Time Better decisions Higher Education, career counseling and workforce training Last Modified 3/10/2014 10:16 AM Central Standard Time Goal: ▪ We have the right number of graduates and job seekers with the right capabilities needed to meet Minnesota’s future workforce needs Enablers 9 Doc ID A set of pilots are testing the impact of new data tools and employer engagement approaches Example Academic planning process pilot … impact of new data tools and approaches on new program decisions IT programs planning at RCTC Curriculum alignment process pilot … impact of real time job data & “cloud-based” employer feedback tools on curriculum alignment decisions Operations management degree at the University of MN Employer advisory process pilot … impact of new data tools and engagement approaches on employer advisory boards and decisions Shaping a new advisory board at Augsburg College … impact of real time job data and career/ed data on student & job seeker decisions Post-secondary advisory with area high schools with the NE Career Edventure program Career planning process pilot Source: Itasca workforce alignment team - Confidential and preliminary – not for distribution Printed 3/6/2014 4:42 PM Central Standard Time Pilots are testing… Last Modified 3/10/2014 10:16 AM Central Standard Time Pilot 10 Doc ID The pilots involve hundreds of academic, employer and career counseling stakeholders across the state Workforce Centers MnSCU colleges MnSCU universities University of Minnesota Private, includes for-profit • Ramsey Hennepin Washington ` Scott Dakota Source: Itasca workforce alignment team - Confidential and preliminary – not for distribution youths/ high schools Employer Advisory Boards for the following programs: – Strommen Center for Meaningful Work – First line supervisors of production workers – Mobile application development – Business Analyst – Operations Management – Automotive technician – Numerous manufacturing programs (CNC, welding, mechatronics, others) – Health informatics – Many other advisory boards at pilot schools! Printed 3/6/2014 4:42 PM Central Standard Time Anoka Last Modified 3/10/2014 10:16 AM Central Standard Time • 20+ Higher Education institutions: – University of Minnesota – 16 MnSCU colleges – 3 MnSCU universities – Augsburg College – Globe/ MN School of Business • 5 Workforce Centers including adults and 11 Doc ID Next steps for our team Learn from the pilots Last Modified 3/10/2014 10:16 AM Central Standard Time Identify which tools and processes have the greatest impact on improving information, engagement and decisions Identify barriers to change, key enablers for success and capture case studies to build momentum Codify and share pilot results in Q2:2014 Printed 3/6/2014 4:42 PM Central Standard Time Make the effort sustainable Develop approach to ensure ongoing employer – higher ed engagement Scale most effective tools & approaches Transition work to long-term owner to ensure momentum and sustainability Source: Itasca workforce alignment team - Confidential and preliminary – not for distribution 12