ITS Windows 7 Desktop - University of Warwick

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ITS Windows 7 Desktop
ITS project consultation
Feb - Mar 2011
V1.2
Malcolm Days
Mark Miners
James Farnhill
Agenda
• Project Overview
• Demonstration
• Discuss Implications
• Document Additional Requirements
Current Windows XP Desktop
Windows XP desktop
Pre-installed apps ( http://bit.ly/haEfjQ )
Novell ZenWorks 7 to deliver additional apps
ITS desktop not used by some departments
3
Why change ?
 Microsoft development for Windows XP has
ended
 Support for Windows XP security patches will
end in 2014
 Hardware and software vendors are moving to
support Windows 7
DOING NOTHING OR WAITING IS NOT AN
OPTION.
4
Windows 7 Desktop
Windows 7 desktop (64-bit)
Pre-installed apps (MS Office 2010, etc.)
Microsoft App-V to deliver additional apps
5
Project Benefits
 Students are arriving with Windows 7 installed on their
PCs – having Windows 7 in work areas will improve the
student experience
 Using Windows 7 would help us get the most out of newer
hardware (support for more memory) and applications
(support for 64-bit)
 App-V will mean most new applications can be packaged
more easily and available more quickly than currently
 Desktops should be more reliable as App-V reduces
application conflicts
 Improved security / Reduced support costs

Smaller number of different Windows desktop configurations

Improved ability to centrally manage Windows configuration
6
Project Outline
 In Scope:
 Creation of a standard Windows 7 desktop;
 Gather more information about application usage across campus;
 Identify any needs not met by the proposed standard desktop;
 Creation of an App-V infrastructure to deliver applications;
 Testing applications to establish which work and do not work;
 Creation of a migration plan;
 Rollout to student work areas;
 [Optional] Rollout to one department.
 Out of scope:
 Complete rollout to the University (likely to be a separate project);
 Software auditing;
 Off campus access to applications.
7
Windows 7 Desktop Demo
What changes should we
expect
Academic Staff
Type of PC Being Used
Current Windows XP desktop
Personal Documents
(H:)
folder;
Drive
Favourites
Windows
Personalisation
Shared Network Local
Drives Printing Printing
Internet
Access
Delivered
Apps
(NAL)
Install Thin
Own
Client
Apps Apps
Yes
Standard
Preinstalled
Apps
Yes
ITS Managed Desktop
Yes
Roaming
Roaming
Yes
Yes
Yes
Yes
Yes
Yes
ITS Managed Laptop (On Campus)
Yes
Roaming
Roaming
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
ITS Managed Laptop (Off Campus)
No*
Local
Local
No*
na
Yes
Yes
Yes
No
Yes
Yes
Lecture Theatre (Networked)
Lecture Theatre (Non- n/w’d)
Student Work Areas
Own Machine (On campus)
Own Machine (Off Campus)
Yes
No
Yes
No*
No*
Roaming
Local
Roaming
Local
Local
Roaming
Local
Roaming
Local
Local
Yes
No
Yes
No*
No*
Yes
No
Yes
Yes #
na
No
No
No
Yes
Yes
Yes
No
Yes
Yes
na
Yes
Yes
Yes
No
No
Yes
No
Yes
No
No
No +
Yes
No $
Yes
Yes
Yes
No
Yes
Yes
Yes
Type of PC Being Used
Proposed Windows 7 desktop
Personal Documents
(H:)
folder;
Drive
Favourites
Windows
Personalisation
Shared Network Local
Drives Printing Printing
Internet
Access
Standard Delivered
PreApps
installed (App-V)
Apps
Install Thin
Own
Client
Apps Apps
ITS Managed Desktop
ITS Managed Laptop (On Campus)
ITS Managed Laptop (Off Campus)
Lecture Theatre (Networked)
Lecture Theatre (Non- n/w’d)
Option no longer applicable
Yes
Yes
Yes**
Yes
Roaming
Roaming
Roaming**
Roaming
Local
Local
Local
Local
Yes
Yes
No*
Yes
Yes
Yes
na
Yes
Yes
Yes
Yes
No
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes %
Yes %
Yes %
No +
No
No
No
No
Student Work Areas
Own Machine (On campus)
Own Machine (Off Campus)
Yes
No*
No*
Roaming
Local
Local
Local
Local
Local
Yes
No*
No*
Yes
Yes #
na
No
Yes
Yes
Yes
Yes
na
Yes
No
No
Yes
No
No
No
Yes
Yes
No
No
No
*MyFiles can be used to access files through a web browser interface.
**Windows 7 offline folders will provide increased roaming functionality for files and folders.
% By default, users will not have the rights to install applications, but academic staff could request rights to do so.
# Anyone can print to a network printer if they install the iPrint client and print to an ITS supported printer.
+ A laptop can be used if additional software is needed in a lecture theatre.
$ Additional teaching software can be installed onto work area PCs by exception only.
Students
Type of PC Being Used
Current Windows XP desktop
Personal Documents
(H:)
folder;
Drive
Favourites
Windows
Personalisation
Shared Network Local
Drives Printing Printing
Internet
Access
Standard Delivered
PreApps
installed (NAL)
Apps
Install Thin
Own
Client
Apps Apps
Student Work Areas
Yes
Roaming
Local
No
Yes
No
Yes
Yes
Yes
No
Yes
Own Machine (On campus)
No*
Local
Local
No
Yes #
Yes
Yes
No
No
Yes
Yes
Own Machine (Off Campus)
No*
Local
Local
No
na
Yes
na
No
No
Yes
Yes
Type of PC Being Used
Proposed Windows 7 desktop
Personal Documents
(H:)
folder;
Drive
Favourites
Windows
Personalisation
Shared Network Local
Drives Printing Printing
Internet
Access
Standard Delivered
PreApps
installed (App-V)
Apps
Install Thin
Own
Client
Apps Apps
Student Work Areas
Yes
Roaming
Local
No
Yes
No
Yes
Yes
Yes
No
No
Own Machine (On campus)
No*
Local
Local
No
Yes #
Yes
Yes
No
No
Yes
No
Own Machine (Off Campus)
No*
Local
Local
No
na
Yes
na
No
No
Yes
No
*MyFiles can be used to access files through a web browser interface.
# Anyone can print to a network printer if they install the iPrint client and print to an ITS supported printer.
Admin Staff
Type of PC Being Used
Current Windows XP desktop
Personal Documents
(H:)
folder;
Drive
Favourites
Windows
Personalisation
Shared Network Local
Drives Printing Printing
Internet
Access
Standard Delivered
PreApps
installed (NAL)
Apps
Install Thin
Own
Client
Apps Apps
ITS Managed Desktop
Yes
Roaming
Roaming
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
ITS Managed Laptop (On
Campus)
ITS Managed Laptop (Off
Campus)
Own Machine (On Campus)
Own Machine(Off Campus)
Yes
Roaming
Roaming
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
No*
Local
Local
No*
na
Yes
Yes
Yes
No
Yes
Yes
No*
No*
Local
Local
Local
Local
No*
No*
Yes #
na
Yes
Yes
Yes
na
No
No
No
No
Yes
Yes
Yes
Yes
Type of PC Being Used
Proposed Windows 7 desktop
Personal Documents
(H:)
folder;
Drive
Favourites
Windows
Personalisation
Shared Network Local
Drives Printing Printing
Internet
Access
Standard Delivered
PreApps
installed (App-V)
Apps
Install Thin
Own
Client
Apps Apps
ITS Managed Desktop
ITS Managed Laptop (On
Campus)
ITS Managed Laptop (Off
Campus)
Own Machine (On Campus)
Own Machine(Off Campus)
Yes
Yes
Roaming
Roaming
Local
Local
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
No
No
No
No
Yes**
Roaming**
Local
No*
na
Yes
Yes
Yes
No
No
No
No*
No*
Local
Local
Local
Local
No*
No*
Yes #
na
Yes
Yes
Yes
na
No
No
No
No
Yes
Yes
No
No
*MyFiles can be used to access files through a web browser interface.
**Windows 7 offline folders will provide increased roaming functionality for files and folders.
# Anyone can print to a network printer if they install the iPrint client and print to an ITS supported printer.
What will the Windows 7 technical
proposals mean for Staff?
•
•
•
A laptop will work the same way on and off campus
A user could work locally on a PC if the network is unavailable
A user could run different versions of the same application
delivered by ITS
•
Application settings will stop roaming. Cannot get ‘universal’
access to ‘my PC’
The standard Windows desktop is not designed to support long
running computation tasks (say > 18 hrs)
Windows applications can only access the ‘computing power’
available on the local PC
PC hardware older than 4 years is very likely to need replacing
•
•
•
What will the technical proposals
mean for application deployment?
•
•
•
•
•
•
ITS will not be able to deliver Windows apps to non-windows PCs (Mac,
Linux, tablets, smartphones, etc.)
ITS will not be able to deliver apps to thin client devices
ITS will not be able to tailor work area PCs to deliver specific courses
Some interaction between apps may be restricted by App-V
ITS may only deliver apps to UoW standard PCs or laptops
Apps which do not package with App-V (maybe 5%?) will need to be
manually installed onto each PC
Any additional requirements will need to be backed by a business case to
the University
What are the service options for
application deployment?
ITS Application Delivery
User / Dept. IT staff local
Application Installation
ITS will provide any app
on request
Will provide any App-V
compatible app on
request
Can install pre-approved
apps (e.g. iTunes; Audacity;
Scanner software)
Will provide any App-V
compatible app required
by >10 users
Will provide any App-V
compatible app required
by >50 users
Can install pre-approved
apps and be authorised by
Academic HoD to install any
app
ITS will provide 20 core
applications
Can be authorised by HoD to
have full admin rights
•Apps not compatible
with App-V will need to
be locally installed.
•If PC is re-imaged,
local apps will need to
be re-installed.
The greater the
instalation rights given
to staff, the greater the
support costs from
malware and user
mistakes
Proposed
option
Any additional
implications for Students?
•
•
•
A student cannot access delivered applications from their own PC or other
devices
A student cannot access delivered applications from off campus
Not designed to support long running computation tasks (need to stay at a
work area PC)
Any additional requirements will need to be backed by a business case to
the University
Additional Questions
• Would any staff like to be involved
in user testing in June/July?
• What applications are used and by
how many users for each one?
• What applications are a priority?
Final Questions
• Any other questions?
END
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