Balanced Human Capital 1 Hany Mahmoud Employment Competitiveness Hard Work Education Computer and Languages Personal Competencies Balanced Human Capital 2 Hany Mahmoud Balanced Human Capital Intellectual Capital: The ability to acquire and assimilate information, the ability to learn, solve problems, create and innovate. Emotional Capital: The ability to recognize and understand your moods, emotions and also it is the ability to control disruptive impulses and moods. 3 Hany Mahmoud Balanced Human Capital Social Capital: The ability to communicate and interact with others, the ability to use interpersonal skills to influence others and the ability to work in teams and building networks. Physical Capital: It is the Physical well-being, prevent illness and cope with stress and pressures. 4 Hany Mahmoud Intellectual Capital Specialized knowledge and skills Learning capacity Solve problems Ability to factual, objective analysis Create and innovate 5 Hany Mahmoud How To Develop It? Educational programs Training programs Technology transfer Management seminars On job training Recommended reading list Games and simulation programs Benchmarking best practices Various training programs 6 Hany Mahmoud Emotional Capital Self-awareness: Awareness of feelings, self-assessment and self confidence Self-control: Control disruptive emotions and impulses Self-Motivation, Ambition, Courage, Risk taking and Adaptability 7 Hany Mahmoud Self Awareness It is about knowing ourselves and our feelings, so we can in turn know others’ feelings. It is about knowing more about ourselves so, we’re better able to control and choose what kind of behaviors we’ll display. 8 Hany Mahmoud Self-Control It’s about controlling our feelings and managing them so they do more good than harm. It’s about recognizing our emotions and moderating the response. It helps us acts intentionally rather than reactively. 10 Hany Mahmoud Common Negative Emotions Anger, Disappointment, Depression, Fear, Guilt, Resentment…. E + R = O Event + Reaction / Response = Outcome 12 Hany Mahmoud Social Capital Ability to communicate Influencing and interpersonal skills Empathy, cultural sensitivity and adaptation Team work & networking Conflict management Trust worthiness 14 Hany Mahmoud Do You agree with these thoughts? “It’s not what you know, It’s who you know” “There are three types of death: brain death, heart death and death by being out of network” 15 Hany Mahmoud Network structural dimensions: Density: Lots of connections = High density Strength: Close or long - term relationship =Strong tie 16 Hany Mahmoud Fishing Net and Safety Net What are “Human” fishing / safety nets? How do you use fishing / safety nets of people in your business? 17 Hany Mahmoud Fishing Net Catches the right information and resources before they flow past Density as high as possible catch exactly what you need Ties can be relatively weak Must be maintained Cost to maintain is relatively low 18 Hany Mahmoud Safety Net It helps you to take risk Softens the negative impact of actions Allows you to act & learn Ties must be strong & dense Must be maintained Cost to maintain is relatively high 19 Hany Mahmoud How To Build it? Interpersonal skills development Team building programs Cross-cultural training Leader ship training Communication skills training Customer relations training Networking skills 20 Hany Mahmoud Physical Capital Physical well-being Bodily strength and endurance Resistance to fight disease and illness Body’s ability to cope with stress and pressure 21 Hany Mahmoud How To Maintain It? Fitness and wellness programs Stress management training Sports club & Gym Relaxation Health techniques and nutrition educational tables 22 Hany Mahmoud Thank You, Hany Mahmoud 23 Hany Mahmoud