Financial and contractual issues
associated with Telehealth: Unit M5
Learning outcomes
• By the end of this section, you will be able to;
– Describe the procurement and contracting options
available for telehealth services
– Identify the key benefits delivered by a telehealth
deployment
– Understand methods of evaluating return on
investment from telehealth services
M5/1
Benefits
realisation
and
evaluation
Service
requirements
Workforce
and
education
Managing
Change
Infrastructure
and
technology
Resourcing
and
procurement
M5/2
Buying Solutions/UK Government
Procurement Framework
Assistive Technologies (RM784) extended until August 2013 (6 lots)
• Lot1 – Telecare Products
• Lot2 – Telecare Services
• Lot3 – Telehealth Products
• Lot4 – Telehealth Services
• Lot5 – Telecoaching Products and Services
• Lot6 – Managed Services
M5/3
M5/4
http://www.buyingsolutions.gov.uk/categories/ICT/telecare/
M5/5
M5/6
M5/7
Current Suppliers / Buying Solutions Framework
Air Products Healthcare / Airedale NHS Trust / Ascom (UK) Ltd / Bayer
Plc / Broomwell Healthwatch Ltd / buddi Limited / CarelineUK Monitoring Ltd
/ Cheshire Peaks & Plains Housing Trust /Chester & District Housing Trust /
Chubb Community Care / Cirrus Communication Systems Limited /
Cross Keyes Homes /Docobo Ltd /Fold Housing Association /Fora Care
/GE Medical Systems Limited /Grosvenor Telecom /Healthways International
Ltd /Hewlett-Packard Limited /Home Telehealth Limited (Alere) /Honeywell
Hommed /Hugh Steeper Limited /Icom Projects /Invicta Telecare Limited
/iPLATO Healthcare /iSOFT /Jontek LTD /Just Checking Ltd /KPMG
/Mediaburst Limited /MyAmego Healthcare Ltd /NHS Direct /Pfizer Ltd
/Philips Healthcare /Possum Limited /Questmark Ltd /Red Alert Telecare
RedAssure, part of Worthing Homes Ltd /Robert Bosch Ltd / S.E.A Limited /
S3 Group / Safe Patient Systems Ltd / SO Consultancy Ltd /Supra UK Ltd /
System C Healthcare Plc /Tallon Monitoring Ltd /TBS GB Telematic &
Biomedical Services Ltd / Telecare Services Association / Telecare Technology
/Telecare UK Ltd /Telefonica O2 UK Limited /Telehealth Solutions Ltd /
TeleMedCare Ltd /Tunstall Healthcare (UK) Limited / Tynetec
/UnitedHealth UK /Wealden and Eastbourne Lifeline
+ Simple Telehealth
M5/8
M5/9
M5/10
M5/11
Benefits
realisation
and
evaluation
Service
requirements
Workforce
and
education
Managing
Change
Infrastructure
and
technology
Resourcing
and
procurement
M5/12
Anticipated benefits
•
•
•
•
What are your anticipated benefits?
How have you gone about identifying them?
With whom?
How will you manage your activities to have the best
chance of realising those benefits?
• With whom will you work (directly) to give you the best
chance of realising those benefits?
• With whom will you work (indirectly) to give you the
best chance of realising those benefits?
• How will you know when these benefits have been
achieved?
M5/13
How could we evaluate results/benefits?
RCT
Matched
control study
‘Before and after’
study
Case studies
Opinion
M5/14
Additional Resources
• Scottish Telehealthcare Strategy –
A National Telehealth and Telecare Delivery
Plan for Scotland to 2015 - Driving
Improvement, Integration and Innovation
• Cabinet Office – Procurement Q/A
• NHS Barnsley business case
• NHS Worcester business case