Organizational Transformation

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ADAPT Open Meeting – 5 October 2012
1
Agenda
Rationale for Organization
Transformation
 Change Models
 Proposed Framework
 Discussion

2
Rationale

More than a collection of practices
 Philosophical adjustments
 Process adjustments
 Contract and policy adjustments
Multiple stakeholders throughout the
organization
 Cultural shifts are neither binary or
instantaneous

3
Influential Change Models
Geoffrey Moore’s Technology Adoption
Lifecycle
 Dreyfus model of Skill Acquisition
 Satir Change Model
 Kotter Model for Organizational Change
 Schneider Culture Model

4
Moore’s Technology Adoption Lifecycle
Adapted from Geoffrey Moore, Crossing the Chasm
5
Dreyfus Model of Skill Acquisition
6
Satir Change Model
7
Kotter Change Model
http://www.changecards.org/change-theory/kotters-theory-of-change/
8
Schneider Culture Model
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ADAPT Organizational Change for Agile
Framework
Models
Industry
Experience
ADAPT
OCA
FRAMEWORK
Your ideas
10
Initial Framework Overview
Measurement
Outreach
Communicating the benefits
and status of the
transformation to
stakeholders throughout the
organization, its external
management, and its
customers
Understanding the ongoing
costs, benefits and progress
of the transformation
Support
The infrastructure needed to
achieve the transformation in
terms of expertise, training,
tools, and management
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Example Outreach Activities

Target Multiple Audiences
 Executive, Management, Practitioners

Promotion and Awareness Raising





Briefings
Articles
Webinars
Team-by-team Direct Contact
Events
○ Lunch & Learns
○ Agile Cafes
○ Conferences
12
Example Support Activities




Adoption Planning Support
Transition Planning Support
Team Training
Hands-on Coaching
 Initial Startup
 Spot Help (on request)


Tool Consultation and Support
Knowledge Management
 Best/Worst Process/Practice Asset Repository
 Custom Guidebooks and Templates

Maps to “Organization Standard Practice”
13
Example Measurement Activities

Qualitative Measurements
 Maintaining Success/Failure Stories
 Infusion and Diffusion Monitoring

Quantitative Measurements
 Standardized Productivity & Quality Data
 Baseline and Traditional (non-agile) Data
 Agile-specific data
 Allows comparisons
 Feeds proposals and estimates
14
Small Group Discussion
15
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