Orchestrating Performance
for Telcos
Vishwas Mahajan
Co-founder and CEO
www.compulinkgroup.com
Orchestrating Performance
www.compulinkgroup.com
Orchestrating Performance
Senior
Management
Strategy
Operational
Management
Human Capital
Management
Initiatives
Execution
Layer
Execution
Human
Resources
www.compulinkgroup.com
Orchestrating Performance
Senior
Management
Strategy
Operational
Management
Human Capital
Management
Initiatives
Execution
Layer
Execution
Human
Resources
www.compulinkgroup.com
Case Studies
www.compulinkgroup.com
Case Study : Shinsei Bank
Headquartered in Japan, Shinsei Bank has rewritten rules of banking. Relies heavily on
technology and out-sourcing.
Shinsei PMO
Responsibilities, Challenges and the CURE !!!!
www.compulinkgroup.com
Responsibilities
• Overall tracking of work requests from
Business Users
• Vendor Management
– Work Order Creation and Tracking
– Project Plan Preparation and Tracking
– Invoice Tracking and Payments to Vendors
• Status Reporting to Planning Team
• Timely Escalations
– Internal
– Vendor
Challenges
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• Multiple Vendors (Service Providers)
– Ayala, Wipro, Nucleus, Persitent, Cashtech, Infosys,
Polaris, …….and many more
• Multiple Work Providers
– Shinsei Business Users
– Shinsei Management
• Multiple Reporting Needs
– Timely collection of Project Status from various
vendors
– Timely consolidation of individual status reports for
Management MIS
Positioning
Shinsei CIO
Office & Planning
Team
Standardized
Processes
day Project
to day
operations
Clear
real-time
visibilityfor
to the
Execution
• Templatized Project
Planning capabilities
Layer
• Streamlined
Request toAlerts
Work Order
to Delivery
• User Configurable
for Hot-Spot
Initiatives / Work Requests
Status Updates / MIS Reporting
• Seem-less Integration Tracking
with Shinsei Planning Tool and
www.compulinkgroup.com
••
Vendor PM Tool
Shinsei
PMO
PCO
Standardized
Processes
for/day
to day operations
• Centralized
Work
Request
repository
• Real time
Uniform
reporting
•
•
Work
• Configurable and robust Reporting Tools
Status Updates
Status Updates
Framework
for Timely update toWork
Business
Users
• User Configurable Alerts for Hot-Spot
Vendor 1
Vendor 2
Case Study : ICICI- Prudential Insurance
www.compulinkgroup.com
Part of the ICICI Group, ICICI Prudential is the fastest growing
Insurance company in India
•Whizible Initiatives and Whizible Execution
– Manage Life Cycle of Insurance Product Development:
– From Conceptualization to Regulatory Approvals and
Marketing
– Better control over the process and cutting cycle times
www.compulinkgroup.com
How Whizible Initiatives was Configured
Connect with Us to Orchestrate Performance
www.compulinkgroup.com
www.CompulinkGroup.com
020-66528000
india@compulink.co.in
Vishwas Mahajan
Co founder and CEO
Compulink Systems Ltd.