U.S. Department of Labor Executive Employment Workshop Transition from Military to Civilian Workplace Welcome • Icebreaker • Logistics • Prerequisites – Preseparation Counseling – MOC Crosswalk – Personal Finance • Required items – VMET, Career Interest Inventory Results, 12month budget 2 Key Points • Attending this workshop will give you the advantage • Good jobs are difficult to find • Looking for work is a full time job • You are selling and marketing yourself in a competitive environment 3 Purpose This course provides the tools for transitioning Service members to make an informed career decision based on best practices for job search and current industry hiring standards. This course is a required step to complete Career Readiness Standards for the Capstone event. 4 Course Overview Section 1: Manage Change Section 2: Career Exploration & Validation Section 3: Job Search Plan Section 6: Skilled Interview Section 5: Federal Hiring & Resume Section 4: Build an Effective Resume Section 7: Interview PostAnalysis ITP Employment Section Thank you for your Service! 5 Section 1 Transition planning • • • • • • • Complete Individual Transition Plan Manage Change Develop Job Search Plan: Personal Assets Create a Career Catalog Complete Master Application Complete Transferable Skills Inventory Identify Personal Factors for Job Search Plan 6 Identify Stressors Cognitive Symptoms: • Memory problems • Inability to concentrate • Poor judgment • Pessimistic approach or thoughts • Anxious or racing thoughts • Constant worrying Physical Symptoms: • Aches and pains • Diarrhea or constipation • Nausea, dizziness • Chest pain, rapid heartbeat • Loss of sex drive • Frequent colds 7 Identify Stressors Emotional Symptoms: Behavioral Symptoms: • Moodiness • Eating more or less • Irritability or short temper • Sleeping too much or too little • Agitation, inability to relax • Isolating oneself from others • Feeling overwhelmed • Procrastinating or neglecting responsibilities • Sense of loneliness and isolation • Depression or general unhappiness • Using alcohol, cigarettes, or drugs to relax • Nervous habits (e.g. nail biting, pacing) 8 Manage Stress What are some positive ways to manage stress? 9 Homeless Veterans 2013 Statistics • Annual veterans’ unemployment rate in 2012 was 7%. – Young male veterans (those ages 18 to 24) who served during Gulf War Era II had an unemployment rate of 20%, higher than that of young male nonveterans (16.4%). – Female veterans who served during Gulf War Era II had an unemployment rate of 12.5%. Source: BLS 2013 Employment Situation of Veterans; www.VA.gov 10 Homeless Veterans 2013 Statistics • On a single night in January 2013, 57,849 homeless veterans spent the night on the streets of America. • An estimated 136,128 veterans spent at least one night in an emergency shelter or transitional housing program in 2013. Source: BLS 2013 Employment Situation of Veterans; www.VA.gov 11 Why Are Veterans Homeless? • Male veterans are twice as likely to become homeless, and female veterans are four times more likely to be homeless as their non-veteran counterparts. • A large number live with post traumatic stress disorders and addictions acquired during or exacerbated by their military service. • Lack of family and social networks due to lengthy periods away from their communities of origin. • Government money is limited and serves only 1-in-5 of homeless veterans in need. 12 Prevention of Homelessness • Military service separation process – Participate in “Preseparation” counseling process – Participate in Department of Labor Employment Workshop – Know about your VA Benefits • Obtain a job and income • Seek early assistance for mental health and substance abuse issues • DOL/VETS Homeless Veterans’ Reintegration Program (HVRP) 13 HVRP Homeless Veteran Reintegration Program Funded by U.S. DOL/VETS This program provides employment, training, and supportive services to assist in reintegrating homeless veterans into meaningful employment within the labor force. 14 Decision Making 5-Step Decision Making Process Step 1 • Develop Awareness About the Issue Step 2 • Define the Problem Step 3 • Generate Options Step 4 • Evaluate & Select Options Step 5 • Implement Options & Evaluate Progress 15 Identify Support System List people who: • You know and trust • Can help you to connect with others • Are accessible to you on an ongoing basis • Have varied talents and abilities who can provide assistance to you across a varied spectrum of needs 16 Identify Support System Josh Nguyens Garcias Oginga Jeremy Jones Softball Team Family Neighbors Support System Houghs HS Employer Hudsacks Nordquists Mr. Luigi High School Rocco Mrs. Miller Church Pastor Roberts Mr. White Zane Sgt. Li Military Friends Deena Bucko 17 Manage Change Or change will manage you. Develop your own customized change management plan. Use your best resources and knowledge. Pages 4-13 18 Change Management Plan Structures Support System Life Goals Skills Stressors Budget 19 Create a Career Catalog In your career catalog you will have copies of: • Records • Master Application • Work Samples, if applicable Among the types of records you should collect in your career catalog are: • • • • Military Service Personal Identification Work Experience Education & Training Pages 14-15 20 Understand Your Skills • • • • Build a master skills inventory Use your VMET to identify skills. Utilize MOC Crosswalk results. Identify and list all of your skills gained through: education, military service, previous jobs, hobbies, interests, participation in professional organizations and community activities. Pages 23-32 21 Marketing Plan (Personal Branding) • Product – What skills, knowledge and experience do I have to offer? • Promotion – What will I use to show how I can benefit and bring added value to an employer? • Pricing – How much are my skills, knowledge, experience and added value worth in the marketplace? • Packaging – How can I use my Professional Introduction, resume, interview, appearance, etc. to establish, maintain, and sell my brand? • Perfect Fit – What combination of location, environment, company, values, etc. would be best for me and an employer? 22 Personal Assets Assess and Evaluate: –Skills –CLAMS –Values –Preferences Pages 33-42 23 Motivators • CHALLENGE • LOCATION • ADVANCEMENT • MONEY • SECURITY Page 33-36 24 Section 2 Career Validation & Exploration • • • • Research Industries, Occupations, Trends Identify Job Search Assistance Resources Develop Job Search Plan: Essential Tools Develop Job Search Plan: Target Employers 25 Job Search Assistance • • • • • • • • • • • State Workforce Agency (SWA) or One Stop Career Center Workforce Investment Act (WIA) Office of Apprenticeship (OA), U.S. Department of Labor Private Employment Services College/University/School Career Services Military and Professional Associations and Organizations Phone and/or Industry Directory Industrial and Craft Unions Job Fairs and Hiring Events Chamber of Commerce Military and Family Support Centers Pages 46-49 26 Essential Job Search Tools 27 Target Employers 28 Informational Interview The best way to get a job is to ask for job information, advice, and referrals; never ask for a job. • • • • • • Engage prospects in the 5 R’s of Reveal useful information and advice Refer you to others Read your resume Revise your resume Remember you for future references & job opportunities 29 Speak the Employer’s Language • Translating military to civilian is difficult but necessary. • Research the company and analyze the job posting to decide what “language” an employer speaks. • Communicate the skills and experiences you bring to the table—and what you can offer an employer. Speak the employer’s language. 30 Business Concepts Read Business Publications Watch Business News Join Professional Networking Orgs Attend Courses Mentor for Business & Profession Accountability Partner Develop Understanding of Business Concepts 31 Professional Introduction 32 Section 3 Job Search Plan • • • • • • Set Goals Schedule Network Utilize Job Search Method Analyze Job Postings Complete Application Forms 33 Short-range, Medium-range and Long-range Goals Career Goal Next Level Entry Level Experience Skills Required Education Required 34 Setting Goals SMART GOAL Trackable Adaptable Realistic Measurable Specific 35 Create a Schedule Monday Tuesday Wednesday Thursday Friday 8-10 8-10 8-10 8-10 8-10 Review Job Postings Research Companies Review Job Postings Interview Review past week 10-12 10-12 10-12 10-12 10-12 Target Resumes Practice Answering Questions Play Golf (network) Send Thank you, Analysis Review Skills, add more 12-1 12-1 12-1 12-1 12-1 Lunch Lunch Lunch Lunch Lunch 1-4 1-4 1-4 1-4 1-4 Complete online application, Calls Interview, Network event Send Thank you, Analyze Interview Twitter, LinkedIn, Facebook Target Resumes 4-5 4-5 4-5 4-5 4-5 Plan for tomorrow Plan for the week Cook Dinner with Friends Walk Clean Office 36 How Job Seekers Look for Jobs Average number of methods used: 2.03 Source: Bureau of Labor Statistics 37 How Employers Look for Employees Source: Bureau Labor Statistics 38 Job Search Plan Network Online Effort Organize In Person Schedule Focus Target Employers Resume 39 Analyzing Job Postings Job postings provide information about the types of positions available, the skills required and the language an employer speaks. Analyze postings for: – Experience needed – Qualifications – Salary – Skills Page 93 40 Application Forms • • • • Read the directions Fill out application forms completely Utilize your master application Safeguard your right to privacy Pages 94-96 41 Section 4 Effective Resume • • • • • • • • • Understand the Resume Reader Target Resumes and Master Resume Sections of a Resume Prepare References Resume Types Resume Formatting Resume Review Cover Letter Salary History 42 Section 4 Effective Resume Resume Screening Process 100 Scanned 20 Reviewed 5-10 Called Interview 43 Section 4 Career & Job Positions Resume Type -Chronological -Functional -Combination -CV Step Three Identify Step Two Step One Effective Resume Customize Master Resume with Keywords 44 Sections of a Resume 1. 2. 3. 4. 5. 6. 7. Contact Information Career/Job Objective Statement Summary Areas of Expertise Experience Employment History Education/Training 45 Contact Information Make sure your information is current and accurate: Lynn Gweeney 234 Brook Avenue, Englewood, Colorado 12345 (123) 456-7890 Lynn.Gweeney@email.com Page 117 46 Career/Job Objective Statement Well-written career objectives are • Concise, short and to the point • Answer the question “For which position are you applying?” • List the specific job and company to which you are applying Pages 118-119 47 Summary A short paragraph used to highlight key words and marketable skills/experience, and recaps what you can offer, including: • Specific knowledge, talent or education that “ties” you to your career interest • Self-management skills • Work attributes • Soft skills Pages 120-121 48 Area of Expertise A list of bullet points which provide a sense of what you can do for the company: • Highlight key skills that support job goal • Match key words in job announcement • Include certifications/licenses required • List security clearance if relevant for position Pages 121-123 49 Tailor and Target • Use “Personal Branding” approach to craft Executive Summary • Keywords (company and industry specific) • Soft skills vs. Hard skills • Executive Resume samples – Professional Summary, Professional Overview, Executive Summary • STAR statements 50 Experience • Use civilian terms. Speak the employer’s language. Use key words • Begin with an action verb • Avoid “Responsible for” • Quantify results: use numbers, percentages, statistics and examples • Avoid personal pronouns (I, me, my…) • Wordsmith your statements Pages 125-134 51 STAR Statements • Accomplishments sell your potential; lead with results • For Example – Managed and maintained logistical resources in excess of $15 million over 43 geographically separate locations producing a savings of 28% annually. – Spearheaded one-of-a-kind action team to control outside costs; resulted in 17% cost reduction in radiology and 26% cost reduction in physical therapy in 1 year. – Developed a robust training curriculum; implemented, trained and evaluated training given to 200 personnel annually …(Complete this statement) 52 Education and Training • List most recent first • Put “attended” if you never graduated to prevent the assumption that you have a degree • Include certifications/licenses/training relevant to job • Depending on your background and the job for which you’re applying, Education & Training might be placed above Experience or Employment History on your resume. Page 136 53 Review • Resumes – Speak for you when you’re not there – Serve as a marketing tool – Must highlight your ability to do the job – Should lead to an interview • Resumes are a work in progress 54 Section 4 Resume Lab Choose: – Style – Formatting Draft: – Sections – Content in sections – Focus on STAR accomplishment statements Save Master Resume File: If using computer lab, email file to yourself 55 Cover Letters Introduce yourself and sell the employer on how well your specific skills, abilities and attributes match the organization’s needs. Four main components: 1. 2. 3. 4. Introduction Relevant Reason for Cover Letter Request for Action Respectful Sign Off Pages 151-153 56 Section 5 Federal Resume • • • • • • Federal Hiring Reform Job Classification Competitive Service Veterans’ Preference Excepted Service Special Hiring Authorities for Veterans • • • • • • • Veterans Employment Initiative Finding Jobs Understanding the Vacancy Announcement Application Procedures Federal Interviewing Getting the Offer 57 Federal Jobs • • • • • Classifications Veterans’ Preference Selection Processes Find jobs Apply for jobs 58 Senior Executive Service (SES) • Managerial, Supervisory, Policy positions classified above GS 15 • Scientific and Professional (ST), Senior Level (SL), Appointments, Presidential/Senate Confirmation • Executive Core Qualifications (ECQs) – Leading Change, Leading People, Results Driven, Business Acumen, Building Coalitions • Qualifications Review Boards 59 Federal Jobs 60 Section 6 Skilled Interview •Summary of the Hire Process •Types of Interviews •Interview Stages •Introductory Stage •Employer Questions •Answer Questions •Candidate Questions •Closing Stage •Prepare for the Actual Interview •Communication in the Workplace •Listening Skills •Employment Tests •Find Information about a Potential Employer •Interpret Body Language •First Impressions •Follow-Up After Interview 61 Skilled Interview Hiring Process First Contact Phone Interview Face-toFace Interview Tests Reference Checks Background Checks Offer & Negotiation 62 Types of Interviews • Face-to-Face • Panel or Committee • Meal Interview • Group • Stress • Phone Page 187-189 63 Skilled Interview Interview Stages Building Rapport Employer Questions Candidate Questions Closing • Introduction • Company History • Info about the position • Behavioral • Contextual • Resume based • STAR method • Appropriate Questions • Follow-up • Ask for the job • Thank you 64 Mock Interview • Practice makes permanent • Practice to make it skilled • Take notes 65 Prepare for Interview • • • • Research Checklists Questions References 66 Dress for Interview 67 Follow-up The art of thank you! 68 Section 7 Interview Post Analysis • • • • Evaluate the Interview—Continuous Improvement Evaluate Job Offers Negotiate Job Offers Communicate a Decision to an Employer 69 Understanding Salary Ranges Job Salary Range Midpoint or Market Value Beginner Range Experienced Range Highly Qualified Range $90K - $120K $100K $90K - $95K $95K - $115K $115K - $120K Salary Negotiation Best Time to Negotiate Offer accepted! You’re our candidate! You’re in the running! You might be a fit Too Early FO&D Who are you? Too Late Offer Extended Negotiation Items • • • • • Vacation/Sick Leave Flexible Work Hours Health/Life/Disability Education Assistance Flexible Spending Accounts • Stock Options • • • • Transportation Credit Card Signing bonus Uniforms Update ITP • • • • Next steps SMART Goals Schedule Additional education, certification, skills 73 Course Summary • • • • • • • Manage Change Personal Assets Career Validation Resume Federal Job Search Skilled Interview Interview Post-analysis 74 Wrap-up • Expectations Met • Evaluations – https://www.dmdc.osd.mil/tgpsp • Comments • What questions do you have? 75