The Care Certificate
Fliss Gibb - Workforce Development Coordinator
Lynne Gough – Training Compliance Advisor
November 2014
Background
o Initiated by DoH. Developed by Health Education England in
partnership with Skills for Health and Skills for Care.
o Launch March 2015
o Francis Inquiry called for “common standards of training and a
code of conduct” for Healthcare Support Workers.
o Cavendish Review proposed a ‘Certificate of Fundamental Care’
Overview
o Replaces, and builds upon, the Common Induction Standards
and the National Minimum Training Standards
o Forms part of Induction (along with workplace specific
induction) which employers have a duty to provide to meet
CQC’s essential standards
o 15 Standards with explicit Learning Outcomes, Competences
and Standards of Behaviour
o Enables staff to be ‘ready to practice’ within their specific sector
o Non-accredited, but mapped to QCF
Overview
o Applicable to roles which provide direct support to service users /
patients with a specific focus on new staff who are new to care
o Designed to be portable between roles and transferrable between
employers
o 12 weeks is recommended timescale
o Care Certificate must be satisfactorily completed and assessed
before the worker can practice “without direct / line of sight
supervision”
Key Differences with CIS
o More Standards – 15 in Care Certificate, 8 in CIS
o Strengthening of Dementia, Fluids and Nutrition
o Addition of Basic Life Support (CPR)
o Focus on “delivery of learning”
o Assessment of competence as well as knowledge –
requires Assessors
The 15 Care Certificate Standards
1.
2.
3.
4.
5.
6.
7.
8.
9.
10.
11.
12.
13.
14.
15.
Understand your role
Your personal development
Duty of Care
Equality and Diversity
Work in a Person Centred Way
Communication
Privacy and Dignity
Fluids and Nutrition
Dementia and Cognitive Issues
Safeguarding Adults
Safeguarding Children
Basic Life Support
Health and Safety
Handling Information
Infection Prevention and Control
Assessment
 All employers will need to undertake assessment as prescribed in
order for someone to be awarded the Care Certificate
 Assessment must be carried out:
- within a Care Setting
- from real work practice - the use of simulation is restricted
- with people who use services
- face-to-face by an occupationally competent assessor
Occupational Competency
o Not yet specified, but expected to be in line with the
requirements of assessors of the National Occupational
Standards
o Further guidance will be issued
o Cambs. County Council will incorporate assessor
requirements into our Training Standards, and are
considering offering a qualification for Assessors
Quality Assurance
 Employer is responsible for assuring the quality of the teaching and
assessment of the Care Certificate
 CQC will inspect the outcomes of the Care Certificate as part of its
existing inspection methodology
 Certification should be recorded by the employer and be available
for inspection purposes
 A nationally-designed template for the Certificate will be available
Support and Resources
o
A suite of guidance, documentation and learning materials will be
available online for employers to access
o
There will be a learner workbook available free of charge which
employers may choose to use (or use to develop their own version)
o
CCC will link it’s training programme to the knowledge requirements of
the Care Certificate
o
CCC may offer an Assessor Qualification
o
Opportunities to discuss issues and share practice as part of CASC-TC,
Registered Managers Network and the Training Standards Group
Roll out
o ‘Soft launch’ in January 2015 – standards, guidance
and materials available
o Official Launch March 2015
o Expectation that the Care Certificate is being used by
employers by the middle of 2015
o CQC will utilise a proportionate approach in the first
quarter of 15/16 to allow all employers to gain
momentum
Small group discussion
Consider:
How might you approach the development of
your Assessors?
 Who will they be?
 how will the be utilised?
 what skills and/or training they will need?