Informatica Cloud
SAP/Salesforce.com Integration
Rob Gaynor, Account Executive
Mark Murray, Cloud Presales
Carlos Clavel, Corporate Sales Manager
March 9, 2012
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Agenda
• SAF Holland Review
• Informatica Cloud Overview
• Demonstration
• Next Steps
• Appendix
2
SAF Holland Requirements and Criteria
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Migrate and synchronize SAP account, contact, customer, opportunity and sales data
to Salesforce.com
•
Phase II: push product information from SAP to Salesforce.com and automate
opportunity creation from Salesforce.com to SAP
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Cross reference SAP customer numbers to accounts already created in
Salesforce.com (avoid duplicate information and establish appropriate hierarchy).
•
Batch and Real Time requirements
Tangible Gains of SAP/Salesforce.com Integration
•
Reduce cost of interfacing SAP with Salesforce.com
•
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•
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Average of 16 hours per week being spent on coding integration between Salesforce.com and SAP
Marketing analysts are being tasked with dual entry (Doug)
Keep the sales guys out SAP
Stay away from custom coding
Create a single customer hub for mobile sales team
3
Agenda
• SAF Holland Review
• Informatica Cloud Overview
• Demonstration
• Next Steps
• Appendix
4
Completing SMART’s Core Integration
Platform
Informatica
Cloud
Application
Administrators
Migrate
Sync
Validate
Informatica
Cloud Platform
Integration
Developers
Monitor
Replicate
Power
Exchange
PowerCenter
5
Primary Cloud Integration Use Cases:
Migrate
Sync
Monitor
Validate
Replicate
Your Company
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Proven Platform to Support SMART Initiatives
#1 by Customer Count
1,500+ companies
#1 by Customers/Analysts
www.appexchange.com
#1 by Data Processed
20B+ transactions/month
#1 by Connectivity
www.informaticamarketplace.com
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SAP Integration
“Informatica is helping Nobel
Biocare increase productivity…
and make the organization more
successful and more profitable.”
- Jean-Marie Schmid, Global
Customer Value Management
CHALLENGE
• 1,500-seat Salesforce
deployment to attract, grow,
and retain customers
• 360-degree customer
profile initiative complete
only through on-premise
and CRM integration
• Synchronization complete
in quick and cost effective
manner
SOLUTION
RESULTS
• Sales Cloud and Service
Cloud data synchronization
with SAP R3 and SAP
Business Warehouse
• Holistic, global view of key
dentistry stakeholders
• Bi-directional integration
completed in 8 weeks with
minimal resources from IT
team
• Streamlined customer support
cases within Service Cloud to
increase productivity, sales
• 85% reduction in data
integration time
• Maximized Salesforce
investment and supported
aim to achieve 95% user
login
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Informatica Cloud for SAP
Informatica provides the most comprehensive SAP connectivity by supporting six SAP
application level interfaces and Web services.
SAP Connectivity Options:
ABAP, IDOC, BAPI, DMI, BCI, SAP BI, Web services
Customer References
9
Agenda
• SAF Holland Review
• Informatica Cloud Overview
• Demonstration
• Next Steps
• Appendix
10
High level architecture
Self-service
Business-focused
Multi-tenant
Scalable
Execution
engine
Repository
Client
On Premise
Self-Upgrading
Secure
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How it works
Your Company
2
1
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Connecting SMART to the Salesforce.com Cloud
Your Company
1
2
3
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How it works
Your Company
2
1
Secure
Agent
3
14
Agenda
• SAF Holland Review Review
• Informatica Cloud Overview
• Demonstration
• Next Steps
• Appendix
15
Agenda
• SAF Holland Review
• Informatica Cloud Overview
• Demonstration
• Next Steps
• Appendix
16
Informatica
The #1 Independent Leader in Data Integration
•
Founded: 1993
•
2011 Revenue: $784 million
$800
•
6-year Average Growth Rate:
20% per year
$700
$600
•
Employees: 2,554
$500
•
Partners: 400+
$400
•
•
Major SI, ISV, OEM and
On-Demand Leaders
Customers: 4,630
•
> 70% of the Global 500
•
Customers in 82 Countries
•
Direct Presence in 26 Countries
•
# 1 in Customer Loyalty Rankings
(6 Years in a Row)
$300
$200
$100
$0
2005
2006
2007
2008
2009
2010
2011
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+4000 Integration Customer
+1600 salesforce.com Customers
#1 Integration Partner 2008,
2009,2010, 2011
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Informatica Cloud
Informatica Cloud is
an integration as a service
that delivers:
www.InformaticaCloud.com
 Simplicity
 Rapid Deployment
 Unified Platform
Simplicity
 Self-service user interface
 Purpose-built integration apps
 Mobile administration (iPhone,
Android)
Rapid Deployment
Unified Platform
 True SaaS solution (try before
you buy subscription)
 Built on market-leading
Informatica Platform
 Minimal IT resources required
 High-performance integration
 Pay-per-use options
 Interoperability for Hybrid IT
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