Our Portfolio Reflects
Our Expanding Possibilities
April 8, 2015
Contents
Introduction
1Link Services
Major Initiatives
Conclusion
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www.1link.net.pk
Introduction
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www.1link.net.pk
Introduction
1LINK is a consortium of banks of
Pakistan that own and operate the
largest shared financial services
network of Pakistan.
Our Focus is to:
-
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Innovate
Collaborate
Research & Develop
Uplift the Payment Industry
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Historic Milestones
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•
Year 1999: ABN AMRO and Askari Bank connected their ATM
network (ABN Amro Switch)
•
Year 2002: SBP circular for the mandatory connectivity of either of
the two switches (MCB Switch or ABN Amro Switch)
•
Year 2003: ABN Amro Switch decided to form a collective company
and founded “1LINK”, to be run and governed by the existing 11
Members
•
Year 2005: 1LINK parterend with Visa International
•
Year 2006: 1LINK launched Inter Bank Funds Transfer Service
•
Year 2007: 1LINK launched Utility Bill Payment Service (UBPS)
•
Year 2011: 1LINK partners with China Union Pay
•
Year 2012: 1LINK partners with MasterCard
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Members Banks
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Alternate Delivery Channels
•
1LINK services are offered to the Consumer
by banks via various Channels
•
Following channels are part of the 1LINK
Payment Space:
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ATM
IVR
Call Center
Internet
Kiosk
Mobile
POS
CDM
Other ADCs can be enabled depending on
the Bank’s readiness
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1LINK Services
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1Link Services
Cash Based
• Cash Withdrawal
Non Cash
Services
• Balance Inquiry
• Inter Bank Fund Transfer
• Bills Payments
• Telco Top-ups
• Credit Card Bills Payments
Payment
Platforms
• VISA Inc
• Mastercard Worldwide
• UnionPay International
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1LINK Shared ATM Network
Card Base
0.96 Million
Source: SBP Quarterly Review
* 30th June 2013
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Shared ATM Network
• 1LINK connects over 6,750+ online
ATMs across the country
• The network is continuously expanding
• 1LINK Shared ATM Network provides
round-the-clock access to ATM
• Optimum uptime and outstanding
service levels increases customers
confidence on 1LINK ATM network
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Inter Bank Funds Transfer
• Instant and Real-Time
Funds Transfer across
member banks
• 30* IBFT enabled
Member Banks
• Electronic Funds Transfer
using ATM, Internet
Banking, Mobile, IVR,
Call Center, KIOSKs
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* As on 30th October 2013
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Inter Bank Funds Transfer
Value Proposition
• Digitization of payments
• No paper work
• Cost Efficient
• Convenience and secure
environment
• Reaching PAN Pakistan
branch network of
12,000+ branches
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IBFT Diversification
• Customer to Customer /
P2P Payments
• Online Remittance
Payments (B2C)
• Credit Card Bills
Payments (C2B)
• Corporate Payments
(B2B)
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Global Payment Gateway
• 1LINK has partnered with VISA,
UnionPay, and MasterCard in Pakistan.
• Bank are now able to Connect to IPS
with reduced CAPEX and OPEX.
• Banks can offer services to
International customers like Cash
Withdrawal and Balance Inquiry
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Bills Payment Service
Gas
Sector
• SSGC
• SNGPL
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Electricity
• KESC
• LESCO
• HESCO
• GEPCO
• MEPCO
Telecom
• Ufone
• Warid
• Telenor
• Zong
• Mobilink
• PTCL
Internet
Service
Providers
• Wateen
• Wi-Tribe
• Qubee
Others
• Jubilee Life
Insurance
• Daraz.pk
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Credit Card Bills Payment
Through IBFT
• Realtime and Instant Bill Payment from 30
IBFT Member Banks
• Revenue for member banks on every
credit card bill paid though IBFT
• Member Banks LIVE on Credit Card Bill
Payment through IBFT:
– Habib Bank Limited
– Silk Bank Limited
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IBFT for Merchant Settlement
• Acquiring Banks are using IBFT to settle its POS
Merchants
• Merchants to receive funds at any of Bank
account of their choice
• Cost-saving and enhanced productivity against
paper based instruments
• Member Banks LIVE:
– UBL
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Cash Advance Through ATM
• Customers can enjoy the facility of
balance inquiry and cash advance
transaction from their credit cards through
any 1LINK ATM.
• Banks include :
– HBL Visa Card
– Faysal Bank MasterCard
– Askari Bank Limited MasterCard
– Bank Alfalah Limited Visa Card
– Silk Bank Visa Card
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Local Acquiring Switch
Acquirer
Issuer
Local Routing and
Local Settlement
EMV Compliance
Loyalty Program for
merchants
To Convert Proprietary ATM cards to Proprietary
Debit Cards
Standard Process
and Pricing for
Members
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Support for both
SIGNATURE & PIN
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Risk Management
• PCI DSS Compliant
• EMV Compliance
– VISA
– Mastercard
– Unionpay
– 1LINK Acquiring Switch
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Technology Updates
Active DR Site in Lahore
SAN to SAN Replication (KHR & LHR)
High Availability on Switch Services
PCI Compliant Information Systems
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Technology Updates
New Infrastructure for Bill
Payment System
NOC Monitoring – 24x7
Service Desk Launched
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Major Initiatives
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Bill Payment Service
23 Member Banks LIVE
Increase in Billing Companies
No Additional Costs to Banks when
adding new companies
Increase in Member Bank revenue
to Rs. 7 per Bill
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Bill Payment Service
Option to connect via Web
Services
Telco billing will be moving to
commission based model from
fixed fee
Top-up amounts are being
lowered
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Branchless Banking Initiatives
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•
•
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Issuance of Local ATM / Debit Card
Shared ATM Services
1LINK POS Offering
IBFT
– Mobile Wallet with Level 0, 1 and 2 limits
– Cash to IBFT through BB Agents
• Cash Payout on POS
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1LINK Loyalty Program
• First Time in Pakistan for all
1LINK Member banks
• Loyalty Program for all
Services and Products of
the Bank
• Real Time Redemption of
Loyalty Program – “Burn
Side”
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1LINK Loyalty Program
• In discussions with
Acquiring Banks to offer this
service for Issuers with
Loyalty Program
• Customized Loyalty
Programs will be available
in Phase II
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Risk Management
• Real Time Transactions
Monitoring Capability
– Fraud Monitoring Application
– Off US – 1LINK
– On US – All Member Bank
• Risk Management MIS
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Global Payment Schemes
• JCB
• American Express
• Discover
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Conclusion
Collaboration is the KEY!
Securing the Future!
Enhancing Long-Term Revenue Growth
Execution Excellence!
We have done it before; We will do it again!
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