Tell Me About Yourself! 971001017 中文四 Cheryl 鄭雅双 • The most frequently asked question Your response will set the tone for the rest of the interview! • ① What do interviewers want to know? ② What information should be included? • The secret to answer: ⑴focus ⑵script ⑶practice EX1 ① she did it once and can do it again. “ I'm happily married and originally from Denver," she began. "My husband was transferred here three months ago, and I've been getting us settled in our new home. I'm ② she did now not emphasize sheback did. to work. I've worked in ready what to go a variety of jobs, usually customer servicerelated. I'm looking for a company that offers growth opportunities. ” ③Will she stay content for long? Focus • List five strengths (experiences, traits, skills) ex. Eleanor is strong in communications and connecting with people. She has a strong background and proven success with customer relationships. Her real strength is her follow-through. She prides herself on her reputation for meeting deadlines. Scripting • Begin by talking about past experiences and proven success "I ex. have been in the customer service industry for the past five years. My most recent experience has been handling incoming calls in the high tech industry. One reason I particularly enjoy this business, and the challenges that go along with it, is the opportunity to connect with people. In my last job, I formed some significant customer relationships resulting in a 30 percent increase in sales in a matter of months." Scripting • Next, mention your strengths and abilities ex. My real strength is my attention to detail. I pride myself on my reputation for following through and meeting deadlines. When I commit to doing something, I make sure it gets done, and on time. Scripting • Last, conclude with a statement about your current situation ex. What I am looking for now is a company that values customer relations, where I can join a strong team and have a positive impact on customer retention and sales." Practice • Practice with the script • You should NOT memorize it →it will be stiff and rehearsed. ☻The more you can talk about your product – (YOU!)– the better chance you will succeed! What are your strengths? Make your Case • Concentrating on your five best strengths: focus during the interview (easier to remember you!) ★ Professional suggests: • Tell what you are going to say early and repeating your points • Keep going back to the main point EX2 interviewing a position that requires organizational skills • Question: “Tell me about yourself.” • Begin: (part of the answer should include your organizational skill) “ One of my key strengths is being organized. If you were to ask my coworkers, they would tell you I am the ultimate planner.” EX2 interviewing a position that requires organizational skills • Question: “Tell me about yourself.” • Later: (repeat your strength in a story format) One project I worked on was very complex and detailed. It required a lot of forethought and planning on my part. I was able to do this using Microsoft Project software for tracking and scheduling.” EX2 interviewing a position that requires organizational skills • Question: “Why should we hire you?” • Answer: (you should repeat information about being organized.) “From what I have heard throughout the interview, it sounds like you're looking for someone to come in and bring order to projects here. Since I am known for my organizational skills, I know I would be a real asset.” What are your weaknesses? • The worst interview questions. • Interviewers want to see job seekers ① in which area they need to improve ② what they are doing about it ③ make sure the weakness isn’t a skill the company need ④ test how they handle themselves under pressure • Do NOT say you have “no weakness” or “work too hard” • Tell the interviewers: “I am working on improving!” Strength or weakness? • Understand the job duties before the interview starts • What is your strength that someone may consider as a weakness? ex. “I really take a lot of time to listen to a customer before I provide recommendations. A lot of sales people are quick to answer, but I spend time making sure I understand the customer's needs” • Be honest • A weakness on one hand is a strength on the other! Why should we hire you? • Selling yourself in the interview • Think yourself as a product Wrong answers ① “Because I need a job.” x "What can you do for us?" ②“I'm a hard worker and really want to work for this company.” x “why do you choose us?" Good answers • ① “Because I'm a good fit for the position.” O Be warmer! More details! • ②“I have what it takes to solve problems and do the job.” O A better answer so far. ★The bottom line: “What can you do for this company?” • Ready to summarize your accomplishments and works. Step 1 • Looking at job description Step 2 • Do an inventory (2~3 key qualities) Step 3 •Match what you have to offer and merge 2 of them into summary statement What did you like least about your last job? • To test if you’re going to be satisfied in this company • Focus on tasks rather than company politics or people Wrong answers ① “I didn't have enough challenges! I thrive on challenge! ” x "Will we be able to keep him challenged?" ②“Lack of stability. What I am looking for is stability in a job and company.” x . “He may have some burnout and flexibility issues. ” ③ “My boss was overbearing and wouldn't let me do my job.” x “It sounds like he could be a problem to supervise.” EX3 “I've been able to work with some really interesting people. I have to say that I did have a job where there was an inordinate amount of paperwork. Because working with people is my strength, the paperwork really bogged me down at times.” • inordinate = unusually large amount =kept you from doing what you do best • Was the work or the office environment causing the dissatisfaction? • Create a list of your dissatisfactions • Will they happen again in the new working environment? • Choose the work you like to do best