One - Foundations For Work

Module 2
Oral Presentation Skills
Learning Outcomes
 2.1 How to prepare for your presentation
 2.2 How to structure your presentation
 2.3 What content you will need to prepare
 2.4 How to conclude your presentation
 2.5 How to manage your body language
 Presentations skills and
public speaking skills are
very useful in many aspects
of work and life. Effective
presentations and public
speaking skills are important
in business, sales and
selling, training, teaching,
lecturing and generally
entertaining an audience
Presentation Skills Video
Preparation and Planning
 What is the aim?
 What is my title?
 Who am I speaking to?
 What are the main points I want to
 What do I want the audience to do
after listening to my presentation?
Other questions to consider
The structure of a presentation
 The introduction or beginning
 The middle or the body
 The end or conclusion
introduction or
the beginning
 Get the audience's
attention and signal the
 Greet audience.
 Introduce yourself
 Give the presentation
title and introduce topic
 Give your objectives
(purpose, aim, goals)
 Content
The middle or
the body
 Keeping the audience's
 Signposting where you
 Listing information
 Content
The end or the
 Thank the audience for
being there
 Ask for questions and
comments or invite a
 Dealing with difficult
Body language and gestures
 words account for 7%
 tone of voice accounts for 38%
 body language accounts for 55%
Presentation Skills Video
How does a body speak?
 Like any spoken language
body language has
words, sentences, and
 Each gesture is like a
single word and one
word may have several
different meanings.
How a body speaks?
 In a normal conversation only
7% of the message is
conveyed through words and
about 38% through vocal
variety like – tone, pitch,
modulation, pace of voice etc.
 The balance 55% is communicated through
body language, using facial expressions,
gestures, postures etc.
Body Language
 Body Language is the first
language which we use
from our childhood.
 Some symbols we use to
send messages without
speaking a single word.
Components of Body Language
 Gestures
 Stance
 Facial expressions
The Ring or ’Ok’ Gesture
The ’OK’ signal means:
* ”Fine” or ” All correct”
in most English-speaking countries.
* ”Zero” or ”worthless” in
some parts of Europe.
• ”Money” in Japan
”An insult in Greece, Brazil, Italy, Russia
The ’Thumb –Up’ Gesture
In Britain, Australia and
New Zealand the thumb-up
gesture has three meanings.
1. ”O.K”, ”Fine”, or ”good job”
2. ”Five” in Japan.
3. ”One” in Germany
4. An insulting signal in some
countries like, -Russia, Greece, Australia.
Pointing Finger
 This hand gesture is an
indication of a dominant
to –subordinate
 An ’aggressive signal’,
not liked by many.
Standard Arm Cross Gesture
 This is a universal gesture
showing defensive or
negative attitude almost
Shoulder shrug
 Shows that a person
does not know, or
understand what you
are talking about.
Standard ’Leg-cross’ Position
 Shows nervous,
reserved or defensive
Space & Distance
 Every person has a natural territory that
he / she carries around with him / her.
 So, one should be careful about how
one enters the space of another.
 Territory also includes the arrangement
of our office or home
 Nodding the head
* ”Yes” in most societies
* ”No” in some parts of Greece, Bulgaria,
Turkey & Yugoslavia.
 Tossing the head backward
* ”Yes”in Thailand, India, Laos, Philippins
 Rocking the head slowly, back & forth:
* ”Yes, I am listening”
 Your face is watched
whenever you speak.
 Your face communicates
your attitude, feelings
and emotions, more
than any other part of
your body.
 Face and eyes convey the most expressive
types of body language,
including happiness,
surprise, fear, anger,
interest and determinalion
 It is truely said that ”face
is the index of mind”.
Use of hands while talking
 Use your hands
 Use your hands to
describe something or to
add weight to a point you
are trying to make.
Closed Attitude & Open Attitude
Don’t cross your arms or legs
 They make you seem
defensive or guarded.
 Keep your arms and
legs open.
Don’t slouch, sit up straight
 Don’t slouch, sit up
– straight.
But in a relaxed way,
way, not in too tense
Don’t touch your face
 It might make you
seem nervous and
can be distracting
to listeners, during
Keep your head up
 Don’t keep your eyes
on the ground.
 It might make you
seem insecure and
a bit lost.
Can you decode their body language?
Can you decode their body language?
Body language differs from culture to culture
 Always remember body language is local!
Learning Outcomes
 2.1 How to prepare for your presentation
 2.2 How to structure your presentation
 2.3 What content you will need to prepare
 2.4 How to conclude your presentation
 2.5 How to manage your body language