Common Course: Workplace
Correspondence
SCO 1.04
Correspondence Skills
• Writing skills can affect the success of a
business/the success of a person working in that
business.
• Highlight the importance of being able to convey
ideas, thoughts, and to communicate with others.
• Being able to direct writing to a specific audience.
• Being able to emphasize specific points in writing.
Correspondence Skills
• Importance of syntax and spelling mistakes.
• Proofreading and proper revision of
documents.
• A business letter and a memo have differing
purposes: memos inform, letters are used to
convince/influence.
Applications of workplace correspondence in
each of the skilled trades