What is a Correspondence Tracking System?
Correspondence tracking system manages all incoming and outgoing correspondences relating to
a whole organisation or tracks correspondence for specific projects.
The system captures all official business correspondences originating from different sources and
in different forms and converts into electronic documents or files.
They then route them to relevant users based on their access rights and roles.
The ability to effectively capture, track and manage various types of enterprise correspondence
drives efficiency of the workforce via increased productivity, flexibility and adaptability.
Meanwhile, many processes that rely on physical paper-based methods of communication are
turning obsolete. Above all, more companies are moving on to electronic methods of
correspondence tracking and management.
Benefits of Correspondence Tracking System
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Effectively transforming organizations into a paperless office environment.
Better communication & coordination between departments and among officials with enhanced
productivity and responsiveness.
Reduced physical storage and material costs compared to paper-based correspondence
management.
Centralization of all inbound, outbound and internal formal correspondence increasing
transparency and consistency with better monitoring and control.
Seamless segregation and prioritization of inward and outward correspondences of various
types such as letters, e-mails, transmittals, faxes, memos, etc.
Adherence with regulatory compliances with centralised archival of files in a secure repository.