The Coca-Cola Company Talent Management meets Global Mobility Classified - Internal use TCCC – Some facts • Worlds largest beverage company and most recognised & valued brand • Servings: 1.7 billion per day • More than 500 brands in 200+ countries • 140,000+ associates worldwide • Ca. 300 bottling partners • Ca. 80% of sales outside of North America Classified - Internal use Coca-Cola Goals for 2020 • People – Be a great place to work. • Partners – Be the most preferred and trusted beverage partner. • Profit – More than double system revenues while increasing system margins. Classified - Internal use Goals for 2020 – cont. • Portfolio – More than double our servings to over 3 billion a day and be No. 1 in the NARTD beverage business in every market and every category that is of value to us. • Planet – Be a global leader in sustainable water use, packaging, energy and climate protection. • Productivity – Manage people, time and money for greatest effectiveness. Classified - Internal use Coca-Cola HR • HR business transformed in 2010 • Even closer synergies now between: – Talent Acquisition (TA); – Talent Management (TM); – Compensation & Benefits (C&B); and – Global Mobility (GM) across geographies and Business Units Classified - Internal use GM Set-up • There is a GM “Centre of Expertise” (CoE) consultant for each region: – North America – Latin America – Europe – Eurasia/Africa – Pacific Classified - Internal use Where does Global Mobility fit? • TCCC is a global company and more often, resources only available in another country • GM now included early on in the process • When candidate(s) identified and a crossborder move imminent, GM involved in discussions with TAP and Hiring Manager • GM not a driver but now heavily involved before and during the event Classified - Internal use The new operating model will allow HR and therefore the business, to focus on the things that really matter • Planning & driving top-line growth • Working with our bottlers to build a healthy system for the future • Building brand love & value with our consumers • Collaborating with our customers & executing to win Business Unit HR Global Business Services BU / Group HRD’s Build people strategies and drive Transactional services across all HR processes Implement certain initiatives and plans developed by the COE, with input from HRD’s Corporate Center HR strategy & thought leadership Governance of people programs Global policy sign-off Interface with Senior Company Leaders & Operating Committee Support executive development and compensation Shared Transaction Services GBS HR (located in regional sites) Scaled Expertise COE’s e.g., • C&B • Talent Mgmt • Talent Acquisition • Global Mobility change / organizational effectiveness, in partnership with the business Coach and advise Business Unit leaders Enable talent and performance management for their business Scaled Expertise (COE) Design global , scalable programs Create simple, standardized end-to Lean Corporate Center • Governance Classified - Internal use • Strategy end processes and tools Provide expert consulting and support to local needs With service level agreements with Groups Building a Global Talent Acquisition Foundation The Foundation Right People • Global recruiting team with deep sourcing expertise One Process • Common global process Technology Platform • Single global technology HIGHLY RESTRICTED Classified - Internal use 9 The best talent is often the hardest to find & attract Prospect Types Difficulty (1) Active - Unemployed and actively seeking a position Easy (2) Passive - Employed but open to a position Moderate Value Riskiest to hire, may have left previous role truly on own accord or may be a potential performance issue. Internet Prospect Internet willing to explore other opportunities Prospect (3) Relationship Focused- Employed, happy, & not seeking external opportunities Difficult Recruiting Tactics postings Networking and postings Networking and may be disenchanted with current employer Contingent Any company’s Contingent most prized employees and typically the high potentials referrals referrals and Retained Search Firms & Retained Search Firms Networking and referrals Sourcing Consultant 10 Classified - Internal use The Value of Direct Sourcing Talent External Search Firms vs Direct Sourcing Model Consultant managing multiple clients Dedicated internal expert Limited, if any knowledge of future needs Pipeline building ahead of Open Requisitions Motivated to fill immediate hiring needs Pro-active introductions of key talent Market intelligence reused for other clients External market intelligence ‘owned’ by Coca-Cola Limited/Narrow exposure to Coca-Cola Understanding of the Coca-Cola system and culture Restricted by off-limits policies Unrestricted access to worldwide talent pool Short term motivation Long term motivation Build own firm reputation Build Coca-Cola employer brand 11 Classified - Internal use GM “Ownership” • Any cross-border move of an associate is “owned” by GM (host country) • CoE works closely with TAP and Hiring Manager to: – Understand reason for the move – Long-term objectives for the associate – Anticipated length of assignment, thus – Type of assignment/policy Classified - Internal use How does GM help the process? • Guides the Business in relation to policy type • Conducts due diligence: – Review corporate entities in home and host – Consider secondment agreements – Review potential PE and TP issues – Advise on compensation package • All this takes place during discussions with Hiring Manager, SBP and candidate Classified - Internal use