Breakaway From the Norm
A Solution Overview for CMS
Rick Fratcher – Executive Director of Major Sales HCM
Todd LaFever – President of IT Services
About CMS
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The Best Education
Available Anywhere
19,000 Employees
138,012 Students
8,890 Full Time Teachers
168 Countries Represented
and 165 Native Languages
Spoken
• Over 63 Million in
Scholarships Received by
More Than 2000 Students
• Broad Prize Winner 2011
• New Superintendent
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CMS – A Storm Never Seen Before
Macro Challenges
• Extreme Budget Cuts
Leading to Crisis –
Tiered Cuts
• More Needed Out of
Fewer People
• Pressure to Maximize
Most Valuable Asset Teachers
• Healthcare Costs
Departmental Initiatives
• Formation of Privatization
Committee to Assess
Areas to Reduce Costs
• Maintain
Compliance/System
Functionality
• Evaluation of
Outsourcing as an
Alternative
• Still Focus on Getting
Best Talent for Children
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The Challenge
New Perspective
Can CMS Leverage
Best Practices from
the Private Sector
Around Outsourcing
While Maintaining At
Least Current Budget
and Functionality?
Department and Corporate
wins Resulting
• Budget Dollars Can Be
Used Towards
Teaching Initiatives
• CMS Can Insulate
From Future
Uncertainties
• Production Gains
• Community Approval
4
Outsourcing As A Best Practice
The Theory
• Outsourcing – Involves
allowing experts in their
respective fields to
manage specific
business functions,
often the least strategic,
and to allow the client
to receive the benefits
of this shifting of
processes.
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Cost Reduction
Improved Service
Variable Costs vs. Fixed
Technological Insulation
Focus on Strategic
Functions
• Priorities in Line With
Limited Resources
• Compliance
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Typical In House Situation
Initial Costs – Rarely if ever stay on budget, align with initial business
case, or are flexible to address market surprises
Uncertainty – High risk associated with uncertainty with ever changing
software market. i.e. Lawson
Hidden Or Un-forecasted Future Costs – Department trading, consultants,
IT resources, maintenance fees, emergencies
Cost of Errors – High exposure, high liability, low return responsibilities
are client’s to handle
Upgrade Nightmare – 60% of purchased software module licenses go
unused. Most get upgraded. Costs to upgrade continue to rise with
economic downturn both direct and indirect.
Minimal Leverage for Fluctuations – Direct sunk costs remain the same
or rise per employee as market constricts
The Alternative?
Typical Service Provider Model
Outdated technology or “masked” user interfaces
Data not truly integrated – batch processing, manual data
updates, reporting challenges
Loss of control from access to database, changes, etc.
Confusing, ever increasing invoicing
Lack of service matching costs
Limited liability for mistakes
Long-term contracts
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Infinisource Overview
• Founded in 1986
• Leading benefit administrator and HCM provider
serving over 17,000 clients nationwide
• Led by strong team of industry veterans and
backed by private equity firm Accel-KKR
Notable Clients
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Infinisource Overview
• Recently set up headquarters in Charlotte –
Ballantyne – 250 projected Charlotte jobs
• Over 100 years of outsourcing experience in
senior ranks
• Created to change the way outsourcing works
Notable Clients
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Breakaway From Your Current Scenario
Infinisolved HCM - Everything an employer needs to manage a
workforce, accessible from a single login
• Fully integrated
• Comprehensive
• SaaS-based
• Cloud-resident
• Intuitive design
• Straightforward pricing
The Infinisource Difference
Our Differentiators
Data Integration – One database/one record for Payroll, HR and Benefits Administration with
an option to add Time and Attendance.
Technology – 100% web native, cloud based from the ground up.
Cost to Value – Straightforward, totally transparent per employee, per month pricing and
unmatched value.
Liability/Indemnification – If we make an error, we will pay all direct impact costs for these
errors … period.
Technology Enabled Service – We don’t just give you intuitive, next generation technology.
Infinisource’s solutions pair great technology with dedicated account management to give you
‘SaaS with Service’.
Unmatched Compliance Expertise – Over 17,000 employers and thousands of brokers trust us
and have since 1986. We know the rules, we know the costs of noncompliance, and we help
navigate the compliance mine field.
Infinisource/CMS Partnership
• We Are Local – Working Together to Build
Charlotte and NC
• Mutual Desire to Succeed – We Can’t Afford
to Fail Any More Than You Can
• Industry Expertise and Commitment to
Bridge Outsourcing and In House Best of
Class
• My Wife is A Teacher at CMS
• I- Guarantee
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iGuarantee
When we say Infinisolved Human Capital Management (HCM) changes how employers manage their
workforce, we mean it – Guaranteed!
What we promise…*
If we don’t deliver…
Implementation is on time
and accurate
Implementation is free
Zero defects
We will pay 100% of the direct
cost of our error, not just a
portion of it
Total satisfaction
We will refund 110% of
everything you’ve paid
A dedicated account manager who
will ensure that all issues will be
resolved satisfactorily via
phone/web
A senior services
representative will visit your
site to resolve – for free
The
Thebest
best
HCM
guarantee
guarantee
available
available …. –
no
oneeven
even
No one
comesclose
close
comes
*Infinisource will not waive implementation fees if delay or inaccuracy is the result of client error. To be eligible for the
satisfaction refund, claims must be submitted in the first 90 days post-implementation and the client must switch providers.
The iGuarantee is subject to the terms and conditions contained in the Infinisolved® HCM Service Agreement.
Our Process for Success
• Mutual agreement to evaluate alternatives
• Needs analysis to review critical issues and detailed data
• Solution presentation to present proposal, cost model, impacts
• Feedback session to review details
• Customized demonstration of solution technology
• Agreement to partner
Empowering Companies and
People to do Their Best Work
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