A REVOLUTION IN CHARITY FUNDRAISING OUR MISSION Our goal is to enable the use of wireless resources and technology to support good causes by solving the organizational and operational barriers that currently prevent the mobile channel from being effectively used for fund raising and donor interaction by charitable organizations. © TXT 2 GIVE 2010 NOT FOR DISTRIBUTION SIZE OF THE MOBILE SECTOR IN THE UK Mobile phones have the ability to reach mass audiences in a way that no other technology has had the potential before. © TXT 2 GIVE 2010 NOT FOR DISTRIBUTION TEXT MESSAGING OFFERS AN INSTANT FORM OF RESPONSE 120 Number of text messages sent (Billions) 100 80 60 40 20 0 2006 2007 2008 Source – MDA 4th q mobile report © TXT 2 GIVE 2010 NOT FOR DISTRIBUTION 2009 POTENTIAL OF MOBILE PHONES FOR COMMUNICATIONS & FUNDRAISING © TXT 2 GIVE 2010 NOT FOR DISTRIBUTION DEMOGRAPHICS OF THOSE LIKEY TO GIVE BY MOBILE PHONE © TXT 2 GIVE 2010 NOT FOR DISTRIBUTION AVERAGE MAXIMUM DONATION BY DEMOGRAPHIC GROUP © TXT 2 GIVE 2010 NOT FOR DISTRIBUTION HOW PREMIUM SMS DONATIONS WORK Premium SMS payments allow charities to quickly raise funds through a donors phone bill Premium SMS billing uses shortcodes and keywords The mobile user sees your campaign and sends an SMS starting with your keyword ‘ACTION’ to our shortcode, 70xxx The charity sets up a custom reply in TXT 2 Give - Automated reply message to thank donors, provide more information about the charity, send relevant weblinks User receives the reply which also deducts a set value - from £1.50 to £10 - from their phone bill TXT 2 Give stores details of mobile transactions and user’s mobile numbers The donations by text will attract Gift Aid, because a clear audit trail is automatically stored © TXT 2 GIVE 2010 NOT FOR DISTRIBUTION . Try it now, Text DEMO To 82055 © TXT 2 GIVE 2010 NOT FOR DISTRIBUTION HISTORICAL BARRIERS TO THE USE OF TEXT DONATIONS 1 – Charging of VAT on donations Barrier 2 – High operator charges on text Barrier donations Barrier 3 – Lack of Knowledge in the sector of how to use the service. Barrier 4 - Administrative and logistical burden of gift aid on text messages Barrier 5 – The attitude of charities and nonprofits © TXT 2 GIVE 2010 NOT FOR DISTRIBUTION THE BARRIERS REMOVED BARRIER SOLUTION STATUS 70XXX CODES SOLVED 70XXX CODES O2 announced reduced 10% charge SOLVED 1) VAT 2) MOBILE CHARGES 3) LACK OF KNOWLEDGE TXT 2 Give SOLVED 4) GIFT AID RECOVERY TXT 2 Give SOLVED 5) CHARITY ATTITUDE All above + charity engagement and promotion ONGOING © TXT 2 GIVE 2010 NOT FOR DISTRIBUTION EFFECTS OF THE RECENT CHANGES © TXT 2 GIVE 2010 NOT FOR DISTRIBUTION CASE STUDY 1 – USE OF TEXT DONATIONS IN A MUTLI MEDIA CAMPAIGN £7.8 Million Pounds donated through use of text messages on latest Red Nose Day In total, some 4.75 million mobile transactions were completed “this year’s campaign has been astonishing, helping us to raise a staggering £7.8m through mobile text donations - an outstanding success,” said Comic Relief trustee Emma Freud. © TXT 2 GIVE 2010 NOT FOR DISTRIBUTION CASE STUDY 2 – TEXT DONATION SUCCESS FOR HAITI CRISIS International relief efforts were enhanced by Text donations in countries were the technology has been accepted, the article to the left details nearly $22 Million US Dollars raised in 1 week. Here in the UK the DEC launched a text donation campaign, and whilst the results of this have yet to be published it is expected to form a large percentage of the total amount raised, proving that the UK public are prepared to engage with this technology. © TXT 2 GIVE 2010 NOT FOR DISTRIBUTION INTEGRATING MOBILE FUNDRAISING INTO YOUR CHARITY 1) MOBILE FUNDRAISING 2) MOBILE DONOR RELATIONSHIP MANAGEMENT © TXT 2 GIVE 2010 NOT FOR DISTRIBUTION CHARITY MOBILE FUNDRAISING FRAMEWORK CAUSE Campaign 1 2 3 Corporate 5 33 3 Individual / groups 4 © TXT 2 GIVE 2010 NOT FOR DISTRIBUTION CHARITY MOBILE FUNDRAISING FRAMEWORK TEXT DONATION INTEGRATION MATRIX FUNDRAISING EXAMPLE 1) CAUSE Raising wareness for the cause and charity 2) CAMPAIGN Specific appeal camapigns 3) CAMPAIGN EVENT CHARITY LEAD FUNDRAISING EVENTS walk no uniform day coffee morning duck race wear it Yellow day School mad hair day CTA TEXT DONATIONS Text Donation button Email Signatories Facebook page Publications advetisements Posters etc Y Y Y Y Y Y Press Radio TV Posters Flyers website/email social networks Volunteers ETC Y Y Y Y Y Y Y Y CAMPAIGN MIROSITE individual donor page schools companies regions individuals © TXT 2 GIVE 2010 NOT FOR DISTRIBUTION y y y y y CHARITY MOBILE FUNDRAISING FRAMEWORK TEXT DONATION INTEGRATION MATRIX FUNDRAISING EXAMPLE CTA TEXT DONATIONS KEYWORD Fundraising pack Email signature website banners w/t Gift aid link e invites posters, flyers ETC y y y y DAISYA DAISYB DAISYC DAISYD ETC Brouchers advertising flyers event appeals posters etc y y y y y y CCF CCF CCF CCF CCF Fundraising pack Email signature website banners w/t Gift aid link e invites posters, flyers ETC y y y y y y Text Donation button Email Signatories Facebook page Publications advetisements Posters etc Y Y Y Y Y Y Fundraising pack Email signature website banners w/t Gift aid link e invites posters, flyers ETC y y y y y y 4) INDIVIDUAL EVENTS a) Donor lead fundraisin events Coffee morning Quiz nights Sponsored head shave etc b) Nominated charity Charity is nominated charity at amjor event c) Donor fundraising under a 3rd party event Marathon, Abseil Treks DAISYA DAISYB DAISYC DAISYD ETC 5) CORPORATE FUNDRAISING a) Cause related marketing Charity of the year b) Employee Fundraising Sales on pack advertising Matching sponsorship Affinity marketing via Website / SMS Location advertising Till receipts advertising Plastic bags placement Workplace events In store / office collections Internal website promotions © TXT 2 GIVE 2010 NOT FOR DISTRIBUTION DAISY DAISYA DAISYB DAISYC DAISYD ETC CALL TO ACTION CHANNELS © TXT 2 GIVE 2010 NOT FOR DISTRIBUTION © TXT 2 GIVE 2010 NOT FOR DISTRIBUTION TEXT POTENTIAL CALCULATOR FUNDRAISING VOLUME 1) CAUSE 200 0 2) CAMPAIGN 500 3) CAMPAIGN EVENT 5000 4) INDIVIDUAL EVENTS a) Donor lead fundraisin events 30 b) Nominated charity 200 c) Donor fundraising under a 3rd party event 100 5) CORPORATE FUNDRAISING a) Cause related marketing Charity of the year 800 b) Employee Fundraising 200 TOTAL TEXT RAISED £5 Donation amount 7030 £35,150.00 © TXT 2 GIVE 2010 NOT FOR DISTRIBUTION NETWORK OUTPAYMENTS © TXT 2 GIVE 2010 NOT FOR DISTRIBUTION RETURN ON INVESTMENT DAILY TEXTS MONTHLY TEXTS MONTHLY REVENUE YEARLY REVENUE 0.25 1 5 10 25 50 75 100 250 500 7.5 30 150 300 750 1500 2250 3000 7500 15000 0 104 662 1359 3451 6936 10422 13908 34821 69678 0 1,149 7,283 14,952 37957 76298 114,641 152,983 383,034 766,743 £5 DONATION WITH 25% GIFT AID RECOVERY. © TXT 2 GIVE 2010 NOT FOR DISTRIBUTION MOBILE DONOR RELATIONSHIP MANAGEMENT Cause Campaign Events Individual Mobile Numbers Mobile SMS database and messaging system Corporate © TXT 2 GIVE 2010 NOT FOR DISTRIBUTION Marketing Metrics & response reporting Donor interaction and relationship management SMS DONOR COMMUNICATION Communication Awareness © TXT 2 GIVE 2010 NOT FOR DISTRIBUTION MOBILE LIFECYCLE MANAGEMENT DAY 0 – THANK YOU MESSAGE DAY 60/90 – CAMPAIGN APPEAL UPDATE DAY 150 – OUTBOUND COMMUNICATION CALL Additional donation appeal Conversion to monthly DD Update to email mailing list DAY xx – SMS DURING NEXT CAMPAIGN © TXT 2 GIVE 2010 NOT FOR DISTRIBUTION TXT 2 GIVE PROVIDES YOU WITH ALL THE TOOLKITS TO MAKE TEXT DONATIONS A SUCCESS You generate the SMS – we do all the rest. © TXT 2 GIVE 2010 NOT FOR DISTRIBUTION TXT 2 GIVE MOBILE FUNDRAISING PACKAGES Size Short code Keywords Sub keywords Network connectivity Delivery Platform funds collection Campaign reporting Invoicing and settlement Regulatory/compliance Marketing Gift aid WAP LINK Gift aid reporting Customer support number Website Widget Website banners Social Network widget Landing page and Gift aid STARTER PACKAGE GIFT AID PACKAGE ONLINE PACKAGE COMMUNICATIONS PACKAGE x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x SMS Messaging system SMS database Online reporting Donor communication Volunteer communication SMS Campaign appeals © TXT 2 GIVE 2010 NOT FOR DISTRIBUTION TXT 2 GIVE PRICING NO RISK – LOW COST TXT 2 Give pricing structure is clear and transparent and designed to minimise upfront investment by the Our pricing consists of : Set up fee Monthly membership fee Transaction fee The TXT2 Give toolkits have been design so that charities of all sectors and sizes can maximise the opportunity and potential of mobile fundraising revolution © TXT 2 GIVE 2010 NOT FOR DISTRIBUTION IN CONCLUSION SMS is a revolution in non-profit giving, creating a new base of micro donors who can give without using cash or credit card SMS txt messaging for charities is going to explode in 2010 with new dedicated short codes. Charities that embrace SMS text donations early have opportunity to increase fundraising revenues significantly © TXT 2 GIVE 2010 NOT FOR DISTRIBUTION