旅游服务英语
English for Tour Service
主编：林 群 安锦兰
制作：李晓新
2011年1月
English for Tour Service
•
•
•
•
•
Chapter 1
Chapter 2
Chapter 3
Chapter 4
Chapter 5
At the Travel Agency
Arrival
At the Hotel
Food and Drinks
Transport
English for Tour Service
•
•
•
•
Chapter 6 Sightseeing
Chapter 7 Shopping
Chapter 8 Entertainment
Chapter 9 Complaints and
Emergencies
• Chapter 10 Departure
Chapter 1 At the Travel Agency
•
•
Unit 1 Tour Consultation
Unit 2 Tour Arrangement
Unit 1 Tour Consultation
• In this unit, you will
•
•
•
•
•
Learn career skill
Recommend travel proposal
Make an FIT tour booking
Make a group tour booking
Learn Successful selling steps
Unit 1 Tour Consultation
•
•
•
•
•
•
•
•
Words and Expressions
accommodation n. 住宿
certificate n. 证明书 obligation n. 职责
Regulation n.规则, 规章
vaccination n.[医]接种疫苗
advisory
n. 报告
currency
n. 货币
passport
n.护照
visa
n. 签证
rental
n.租赁
Unit 1 Tour Consultation
•
•
•
•
•
•
•
•
•
admission n.允许进入
coach n. 大客车
folder n.折叠式宣传资料
option n. 选择
roundtrip a. (车票等)往返的
vacancy n. 空缺
admission ticket
门票
FIT (Family and Individual Tourist) 散客
tour guide
导游
Unit 1 Tour Consultation
•
•
•
•
•
•
•
•
•
travel agency
旅行社
brochure n. 宣传小册子
discount n. 折扣
minimum adj. 最低的
package n. 包价项目
sightseeing n. 观光
boutique hotel 精品酒店
packaged tour 包价旅游
travel agency
旅行社
Unit 1 Tour Consultation
• 1. I would like to reserve a tour of the city for
my group.
• 2. May I have the name of the group, sir?
• 3. Do you need a tour guide?
• 4. When are you planning on traveling?
• 5. What is the price for this travel package?
Unit 1 Tour Consultation
• 6. I’d like some information about holidays in
Japan.
• 7. May I suggest you our 3-day-2-night package
tour?
• 8. Can you also reserve hotel rooms for the night?
• 9. I’d like to take a one-day sightseeing tour
around the city.
• 10. Here are some brochures. They can give
you some information.
Unit 1 Tour Consultation
•
•
•
•
•
•
•
•
Words and Expressions
awareness n. 意识
convince vt. 使信服
facility
n. 设备
offer
vt. 提供
routine
n. 程序
in terms of 从…角度来讲
leave sb alone不干涉某人
Unit 1 Tour Consultation
•
•
•
•
•
•
•
browse v. 浏览
excursion n. 远足
investigate
v. 调查
present
vt.介绍
rapport
n. 和睦关系
in this case 在这种情况下
move on to转换(话题)
Unit 2 Tour Arrangement
• In this unit, you will
•
•
•
•
•
Learn career skill
Introduce the itinerary to tourists
Discuss the tour arrangement
Negotiate about the change of the itinerary
Learn how to write itinerary
Unit 2 Tour Arrangement
•
•
•
•
•
•
In this unit, you will
Learn career skill
Introduce the itinerary to tourists
Discuss the tour arrangement
Negotiate about the change of the itinerary
Learn how to write itinerary
Chapter 2 Arrival
• Unit 1 Guests’ Arrival
• Unit 2 Exchanging Money
•
Unit 1 Guests’ Arrival
• In this unit, you will
•
•
•
•
•
Learn career skill
Go through the immigration at the airport
Collect luggage
Greet guests at the airport
make a welcome speech
Unit 1 Guests’ Arrival
•
•
•
•
•
•
•
Words and Expressions
cardboard n. 纸板
coach n. 长途旅游汽车
facility
n. 设施
inform v. 通知, 告诉
luggage
n. 行李
prior to 在前，居先
Unit 1 Guests’ Arrival
•
•
•
•
•
•
•
visible adj. 看得见的, 明显的
claim n. 认领
compensation n. 补偿, 赔偿
fulfill vt. 履行, 实现, 完成
location n. 位置, 场所
sincerely adv. 真诚地
parking lot
停车场
Unit 1 Guests’ Arrival
•
•
•
•
•
•
•
•
•
Words and Expressions
handout n. 分发的印刷品, 新闻稿
check-in luggage 托运行李
HR manager 人力资源部经理
return ticket 往返票
rolley bag
拉杆箱
jet lag
时差
luggage tag 行李签
telecommunications company 电信公司
Unit 1 Guests’ Arrival
• 1. I am afraid I can not find my other
checked luggage.
• 2. Excuse me, where is the baggage claim
area?
• 3. Could you describe your lost luggage as
detailed as possible?
• 4. It is a durable/stylish/elegant shoulder
bag with practical nylon straps and blank
trim.
• 5. What is the purpose of your trip?
Unit 1 Guests’ Arrival
• 6. How long are you planning to stay?
• 7. About four days. My return flight is
Friday.
• 8. I am here as an exchange student.
• 9. It was a pretty long trip, say, almost
twelve hours without stopovers.
• 10. Please leave your big suitcase outside
the bus. We’ll help carry them on
Unit 2 Exchanging Money
• In this unit, you will
•
•
•
•
•
Learn career skill
Exchange money
Ask about savings
Buy and cash traveler’s check
Know some tips for changing money
Unit 2 Exchanging Money
•
•
•
•
•
•
•
•
Words and Expressions
abbreviate v. 缩写,
currency
n. 通货；货币
ensure
v. 保证
refer to 查阅, 提到, 谈到, 打听
Conversion
n.变换, 转化
Denomination n.单位；币值
left over
剩下，留下
Unit 2 Exchanging Money
•
•
•
•
•
•
•
•
•
amount n. 数量
Euro
n. 欧元
countersign vt. 副署, 连署
draw on
提取钱
exchange rate 汇率
worth of
值….钱
Complete adj.
全部的, vt. 完成,
exchange memo 兑换水单
foreign exchanging counter 外币兑换柜台
Unit 2 Exchanging Money
• 1. What’s the exchange rate for U.S.
dollars?
• 2. How would you like the cash?
• 3. Let me have it in twenties.
• 4. I want to buy US$1000.
• 5. Let me check today’s selling rate.
Unit 2 Exchanging Money
• 6. Can I buy traveler’s checks here?
• 7. You just need to fill out this form. Do
you have ID?
• 8. What do I need to do open a bank
account here?
• 9. I’d like to change some euro into US
dollars, please.
• 10.I’d like to cash this check.
Unit 2 Exchanging Money
•
•
•
•
•
•
•
•
•
•
access n.
通路, 访问, 入门
convenient adj. 便利的
decent adj. 恰当的
identify vt. 识别, 鉴别
kiosk ] n. 亭子
via prep. 经, 通过, 经由
beware of 意识到
alternative n.二中择一, 可供选择的办法, 事物
fade v. 减弱
transaction charge 交易费
Chapter 3
At the Hotel
• Unit 1 Checking in
• Unit 2 Hotel Service and Facilities
Unit 1 Checking in
• In this unit, you will
•
•
•
•
•
Learn career skill
Make hotel reservations
Reconfirm your room
Check in at the hotel
Learn how to make check-in arrangement
Unit 1 Checking in
•
•
•
•
•
•
•
Words and Expressions
arrangement n. 安排;整理
accept
v .接受,领受;答应,同意
cost
n. 代价,价值,费用
deposit
n. 存款,定金
executive
adj. 管理的， 行政的
reservation n. 预定, 预约
Unit 1 Checking in
•
•
•
•
•
•
check–out time 退房时间；核查时间
assign v. 分配,分派
client n. 顾客,客户
deluxe adj. 豪华的;高级的
distribute v. 分发;分配
Unit 1 Checking in
•
•
•
•
passport n.护照;通行证;执照
rotate
v, 转动；循环, 轮流
hand out 分给
tariff n. （旅馆、饭店或服务公司的）价
目表，收费表
• check-in time 到达并登记时间;报到时间；
Unit 1 Checking in
•
•
•
•
•
1. Can I book a room for September 9th?
2. When for?
3. How long will you be staying
4. What kind of room would you like?
5. How much is the charge per night?
Unit 1 Checking in
•
•
•
•
6. Who would you like to book for?
7. What should I take if I check in?
8. Here is my ID card.
9. Is there any preferential rate or a
discount for the party?
• 10. How would you like to pay, in cash or
by credit card?
Unit 1 Checking in
•
•
•
•
•
check your passports 检查护照
hotel services 店内服务
made a reservation 预定
fill in the information 填入信息
keys cards
门卡
Unit 2 Hotel Service and Facilities
•
•
•
•
•
•
In this unit, you will
Learn career skill
Introduce hotel services
Introduce hotel facilities
Introduce the membership policy
Learn how to offer and get the hotel
services and Facilities
Unit 2 Hotel Service and Facilities
•
•
•
•
•
•
•
Words and Expressions
amenity n. 设施
power
n. 电源
calls for
要求
electronic
adj. 电子的
maintenance employee维护职工
pay-movie 付费电影
Unit 2 Hotel Service and Facilities
•
•
•
•
•
•
remote controller 遥控器
wardrobe
n. 衣柜
currency Exchange 外币兑换
mini-golf
微型高尔夫场
the room service 送餐服务
valuable safe
保险箱
Unit 2 Hotel Service and Facilities
• 1. Would you like to introduce your
hotel services to us?
• 2. Outdoor tennis courts are also
available, and a golf course sits just a few
minutes from the hotel.
• 3. Excuse me, where is your Fitness
Center?
• 4. Can I get a massage there?
Unit 2 Hotel Service and Facilities
• 5. How can I relax and make ourselves
comfortable in your hotel?
• 6. How does it charge?
• 7.Is there a discount for registered guests?
• 8. Where is the swimming pool?
• 9. Can I get membership card in your
hotel?
• 10.What services come with it?
Unit 2 Hotel Service and Facilities
•
•
•
•
Words and Expressions
apparatus
n.器械,仪器;设备
concerning prep. 关于
membership n. 会员身份；全体会员
application form 申请书, 申请表
• the hair dresser’s 美发店
Unit 2 Hotel Service and Facilities
•
•
•
•
•
attached adj. 归属的;附属的
especially ad. 特别;尤其
remind v. 提醒;使想起
patient adj. 有耐心的
beauty salon 美容室；美容院
Chapter 4 Food and Drinks
• Unit 1 Eating Out
• Unit 2 Chinese Cuisine
• Unit 3 Drinks
Unit 1 Eating Out
•
•
•
•
•
•
In this unit, you will
Learn career skill
Book a table
Take orders
Pay bills
Learn to understand the menu
Unit 1 Eating Out
•
•
•
•
•
•
Words and Expressions
agency
n. 处，代理机构
coordinate v. 协调
refund
v. 退款
prearrange v. 预先安排
sum up
总计
Unit 1 Eating Out
•
•
•
•
complaint
expense
ncur
remedial
n. 抱怨，投诉
n. 花费
v. 引起
adj. 补救的
Unit 1 Eating Out
• 1. I’d like to book a table for two at
seven this evening.
• 2. I’d like to confirm your reservation for
tomorrow morning.
• 3. Would you like to make a reservation
some other time?
• 4. May I see the menu, please?
• 5. What kind of food do you serve?
Unit 1 Eating Out
• 6. This steak is too rare. I ordered it to be
well-done.
• 7. I prefer to have some soup before main
dishes.
• 8. I’d like to settle my bill, please.
• 9. I’m afraid there is a 10% tax and service
charge.
• 10. Do you accept traveler’s checks?
Unit 2 Chinese Cuisine
•
•
•
•
•
•
In this unit, you will
Learn career skill
Order Chinese breakfast
Choose Chinese food
Serve Chinese food
Learn eight Chinese cuisines
Unit 2 Chinese Cuisine
•
•
•
•
•
•
•
•
Words and Expressions
Decline v. 谢绝
manner n. 礼仪
snack
n. 小吃，点心
get in touch with 和...取得联系
Demand n. 要求
sincere a. 诚挚的
specialty n. 特色菜
in person 亲自
Unit 2 Chinese Cuisine
• 1. We serve different kinds of traditional
Chinese breakfast, what would you like?
• 2. I’m not familiar with Chinese food. Could
you recommend something to me?
• 3. Beans can be made into many kinds of food,
such as bean jelly, tofu.
• 4. Youtiao and steamed bread are all made of
wheat flour.
Unit 2 Chinese Cuisine
• 5. Dumplings can be served in many ways, such
as boiling, steaming and frying.
• 6. Can you tell me how to make baozi please?
• 7. Which flavor would you prefer, sweet or chili?
• 8. We have a wide range of vegetarian dishes
for you to choose from.
• 9. We serve Sichuan and Beijing cuisines, which
would you prefer?
• 10. You have to blend the ingredients thoroughly.
Unit 3 Drinks
• In this unit, you will
•
•
•
•
•
Learn career skill
Recommend drinks
Serve drinks
Complain the wine
Learn drinks
Unit 3 Drinks
•
•
•
•
•
•
•
Words and Expressions
alcoholic adj. 含酒精的
bitter adj. 有苦味的
concoction n. 混合物
ingredient n. 原料
liquor n. 酒
fruit juice 果汁
beer n. 啤酒
cocktail n. 鸡尾酒
liqueur n. 烈性酒
wine n. 葡萄酒
Unit 3 Drinks
• 1. Would you like to start with
something to drink?
• 2. Would you care for a drink before you
order, sir?
• 3. Which juice shall I bring you?
• 4. May I decant it now to allow it to breathe?
• 5. Yes, I’ll have some beer with coffee to
follow.
Unit 3 Drinks
• 6. We have chilled and heated Sake.
Which one would you like?
• 7. Can I have a double scotch? No water.
• 8. I want a weak cocktail. Will you mix me
something?
• 9. Is there any special local alcoholic
beverages around this part of the country?
• 10. Whisky and ginger ale separately,
please.
Chapter 5 Transport
• Unit 1 Different Transportation
• Unit 2 Asking the Way and Renting a Car
Unit 1 Different Transportation
• In this unit, you will
•
•
•
•
Learn career skill
Know different transportation
Use various transportation
Learn how to choose suitable transport
Unit 1 Different Transportation
•
•
•
•
•
•
Words and Expressions
advantage n. 益处, 利益，优势
condition
n. 状况, 状态
delay v. 耽搁, 延迟
disadvantage n. 不利因素
service
n.服务, 接待
Unit 1 Different Transportation
•
•
•
•
•
•
shake
v. 摇动, 震动，颠簸
wave
v. 挥手, 招手
Cancel
v. 取消, 废除, 撤销
depend
v. 依靠, 依赖
downtown n.在商业（闹市）区,在市中心
transportation n. 运送, 运输， 运输工
Unit 1 Different Transportation
• 1. 1. Could I make a reservation for flight 10
to Tokyo?
• 2. Are there any direct flights?
• 3. One way trip. What's the fare for an economy
ticket?
• 4. I'd like to reconfirm my flight from Beijing to
Tokyo.
• 5. Can I board the plane now?
Unit 1 Different Transportation
• 6. How much luggage（baggage）can I
take with me on board?
• 7. I'd like to travel first class, please.
• 8. I really appreciate your help. This is my
ID card.
• 9. I’d like to sit in the front of the plane.
• 10. There’s a ten thirty flight in the morning.
Unit 2 Asking the Way and
Renting a Car
• In this unit, you will
•
•
•
•
Learn career skill
Know how to asking the way
Know how to renting a car
Learn how to give directions
Unit 2 Asking the Way and
Renting a Car
•
•
•
•
•
•
Words and Expressions
damage
v.损失, 损害
insurance n.保险, 安全保障
liability
n. 责任, 义务
reservation n. 预订
traffic light 交通灯
Unit 2 Asking the Way and
Renting a Car
•
•
•
•
•
•
unforeseen adj. 未预见
guarantee v & n保证; 担保
license
v. 许可, 颁发执照
proof
n.证明,证物
status
n情形, 状况
vehicle
n.交通工具
Unit 2 Asking the Way and Renting
a Car
1. What kind of car do you have in mind？
2. What is the daily rate for a compact car?
3. How long will you need it?
4. Will I be charged for an extra day if I’m
late?
• 5. Is insurance covered?
•
•
•
•
Unit 2 Asking the Way and
Renting a Car
• 6. Can I drop off a car?
• 7. Do I need security? Do I pay gasoline
by myself?
• 8. Show me your license.
• 9. How much does it cost to rent a midsize car for a week?
• 10. Do you have any car available?.
Chapter 6 Sightseeing
• Unit 1 On-the-way Introduction
• Unit 2 Travel Destinations
Unit 1 On-the-way Introduction
• In this unit, you will
•
•
•
•
•
Learn career skill
Take tourists to appreciate natural scenery
Take tourists to visit historic Site
Take tourists around the city
Learn how to make introduction to tourist
sites
Unit 1 On-the-way Introduction
•
•
•
•
Words and Expressions
Angle n. 角度
Dynamic adj. 动态的
Ethnic adj. 民族的
Minority n. 少数民族
scene n. 景色
scenery n. 风景, 景色
static adj. 静态的
• uninterrupted adj. 不间断的
Unit 1 On-the-way Introduction
•
•
•
•
•
•
•
•
Discrimination n. 歧视
entertainment n.娱乐I
nitiate
v. 发起
obscene
adj. 淫秽的
site
n.地点, 场所, 遗址
striking
adj. 突出的, 鲜明的
superstitious adj.迷信的
versus
prep. 与...相对
Unit 1 On-the-way Introduction
• 1. We are now at the main entrance of
Jinshan Temple.
• 2. Now，we are standing on the grounds of the
imperial palace．
• 3. Here we are. This is the Summer Palace
• 4. Could you give us some information about it?
• 5. Please allow me to inquire about the history of
this famous garden，would you？
Unit 1 On-the-way Introduction
• 6. Now, if you look up straight ahead, you
should be able to see a large eagle’s nest.
• 7. I don’t see it. Can you point it out again?
• 8. Will we see it on the way back?
• 9. On your left is Lianhua Feng，or the
Lotus Flower Peak.
• 10. Is this the highest mountain in this
region?
Unit 2 Travel Destinations
• In this unit, you will
•
•
•
•
•
Learn career skill
Offer ticket service in scenic area
Offer cable car service
Offer travel rental service
Learn how to write a travel advertisement
Unit 2 Travel Destinations
Words and Expressions
circumstance n 境况
departure n. 启程, 出发
lifesaving adj. 救命的
unfamiliar adj.不熟悉的
Decline
v. 拒绝
lifeguard n.救生员
security n.安全
visa
n.签证
Unit 2 Travel Destinations
•
•
•
•
•
Admission-only or all-inclusive?
2. Excuse me, sir. May I see your ticket?
3. Hello, I’d like two adult tickets, please.
4. That’ll be ten dollars.
5. I’m sorry. It’s the museum policy not to
allow cameras into the exhibit areas.
Unit 2 Travel Destinations
• 6. We have a nice museum gift shop that
sells slides and photographs of our major
exhibitions.
• 7. Excuse me, how much does it cost to
rent a jet for an hour?
• 8. If you rent for 3 hours, I can give you
90% discount.
• 9. We can offer car rental services.
• 10. We offer the all-in-one package.
Chapter 7 Shopping
•
•
Unit 1 Tourist Souvenirs Purchase
Unit 2 Tradition Chinese Souvenirs
Unit 1 Tourist Souvenirs Purchase
• In this unit, you will
• Learn career skill
• Purchase something at the Department
store
• Purchase Cosmetics
• Purchase something in the Duty Free
Shop
• Know some strategies of making a bargain
Unit 1 Tourist Souvenirs Purchase
•
•
•
•
•
•
•
•
•
•
Words and Expressions
appliances n.（家用）电器
promotions n.宣传;推销
branch stores分店
fashion clothing时装
national chains全国连锁
return v.退货
clearance sales清货大减价；售低货
good quality好质量
shopping malls商场
Unit 1 Tourist Souvenirs Purchase
•
•
•
•
•
•
•
•
Words and Expressions
Discount v 打折, 减价出售
fake
n.赝品
perfume n. 香气;香味
scent n. 气味, 香味
tax n. 税, 税额
duty-free shop 免税商店
Expenditure n.支出, 花费
Unit 1 Tourist Souvenirs Purchase
•
•
•
•
•
gift-wrap n. 礼物包装的包装纸
v.用美丽的纸张及缎带包装
scarf
n. 围巾; 披肩; 领巾
sneaker n.(帆布胶底)运动鞋
department store n. 百货公司
Unit 1 Tourist Souvenirs Purchase
• 1. Could you give me some
recommendations?
• 2. There is a special promotion this weekend.
• 3. We have a full range of products from
cosmetics to skin cleansers and moisturizers.
They all have very high quality.
• 4. Show me that one on the window, please.
• 5. Do you have trial samples that I can try?
Unit 1 Tourist Souvenirs Purchase
• 6. If my skin is allergic to the produce, can I
bring it back for a refund?
• 7. What colors do you have?
• 8. This product is very popular, especially with
young girls.
• 9. With this Membership Card, you’ll give me a
10% discount for purchasing this cream?
• 10. It’s worth the price. It is a very high quality
product.
Unit 1 Tourist Souvenirs Purchase
•
•
•
•
•
•
•
•
•
Words and Expressions
decline v. 减少；下降；衰退
haggle v. 讨价还价
pretend to假装
minimum n 最低限度, 最小量
a variety of adj.多种的
fault n. 缺点, 缺陷; 故障
merchandise n. 商品, 货物v. 买卖, 经营
strategy n. 战略, 策略
whereas conj.但是, 然而,
Unit 2 Tradition Chinese
Souvenirs
• In this unit, you will
• Learn career skill
• Know different tradition Chinese souvenirs
• Learn how to ask for prices and make a
deal.
• Know how to give recommendations
• Learn how to shop in China
Unit 2 Tradition Chinese
Souvenirs
• Words and Expressions
• Handicraft n手工艺品 scissors n. 剪刀
Chinese embroidery中国刺绣
• four treasures of study文房四宝
• pattern n. 样式,花样, 图案
• Chinese painting中国画
• paper cutting剪纸
Unit 2 Tradition Chinese
Souvenirs
•
•
•
•
•
•
•
Words and Expressions
dolomite n.白云石
mahogany n.桃花心木
precious adj.宝贵的,贵重的
silk n. 丝绸
spray v. 喷；喷涂；向……喷射
Chinese silk and satin 中国绸缎
Unit 2 Tradition Chinese
Souvenirs
•
•
•
•
•
•
•
•
•
•
sandal fan 檀香扇
organdie n.蝉翼纱
shrink-proof and colorfast防缩，褪色
flatter v. 向…奉承; 阿谀
separately adv.分别地
skylark n. 云雀
arts and crafts 工艺品
f eather fan 羽毛扇
the porcelain shop在瓷器店
shrink or fade缩小或消失
Unit 2 Tradition Chinese
Souvenirs
• 1. I would recommend you to buy
tapestry or cloisonné vase.
• 2. It may be a good idea.
• 3. You can go to the Beijing Friendship
Store and get it there.
• 4. Artistic tapestry is an exquisite handicraft
of superb artistry in typical Chinese style.
• 5. What a lovely tapestry！Could you let
me have a look at it?
•
Unit 2 Tradition Chinese
Souvenirs
• 6. The background is pale blue with
traditional Chinese paintings of flowers
and birds.
• 7. May I know the price?
• 8. Considering the fine craftsmanship they
are worth much more.
• 9. How would you like to settle your bill?
• 10. This is your bill. And this is your receipt.
Unit 2 Tradition Chinese
Souvenirs
•
•
•
•
•
•
•
Words and Expressions
cultural heritage文化遗产
top rated排行最高
well-regarded受好评
noteworthy products值得一提的产品
check out .结帐
antique items古董项目
Chapter 8 Entertainment
• Unit 1 Beijing Opera
• Unit 2 Acrobatics and Chinese Martial
Arts
Unit 1 Beijing Opera
• In this unit, you will
• know the history of Beijing Opera
• understand the components of Beijing
Opera
• know the characters of Beijing Opera
• learn the trainings of Beijing Opera
• know the theatre of Beijing Opera
Unit 1 Beijing Opera
Words and Expressions
acrobatics n. 杂技 clown
n. 小丑,
dab
n. 少量,轻拍 v. 轻拍
farce
n.闹剧,胡闹
innocent adj.不懂事的, 无辜的
opera
n. 歌剧
ridge
n. 脊,山脊,山脉
stunt
n. 特技,阻碍成长
Unit 1 Beijing Opera
tragedy n. 悲剧,惨事,灾难
category n. 种类,类别,分类
comedy n. 喜剧
dialect
n. 方言
frank adj. 坦白的,直率的
monologue n. 独白
repertoire n. (准备好演出的)节目,保留曲目
synthesis n. 合成,综合
Unit 1 Beijing Opera
•
•
•
•
•
•
•
•
•
Words and Expressions
blend v. 混合n. 混合物
make-up n. 化妆
comprehensive adj. 综合的,广泛的,理解的
costume n. 服装,剧装
disappointment n. 失望
gesture n. 手势,姿态
tretch v. 伸展,张开,延伸
horse stance 马步
Unit 1 Beijing Opera
•
•
•
•
•
•
•
•
martial arts 武术（指功夫、柔道、空手道等）
charming adj. 迷人的
consort
n. 配偶,夫妻
concubine n. 妾,姨太太
debut n. 初次登场
exquisite adj. 精致的,细腻的
loneliness n. 孤独,寂寞
star v. 变成演员
Unit 1 Beijing Opera
• 1. Would you please give me some
information about Beijing Opera?
• 2. What does Dan refer to in Beijing Opera?
• 3. Does Dao Ma Dan Refer to females
with martial arts?
• 4. What kind of people does Sheng refer
to?
• 5. What does Chou mean in Beijing Opera?
Unit 1 Beijing Opera
• 6. How many repertoires of Beijing Opera do you
know?
• 7. What does the color white mean in Beijing
Opera Make-Ups?
• 8. Which facebook do you like in Beijing Opera
Make-Ups?
• 9. How many kinds of trainings must be
practiced in learning Beijing Opera?
• 10. Can you speak out some Beijing Opera
Styles?
Unit 2 Acrobatics and Chinese
Martial Arts
• In this unit, you will
• Know the history of acrobatics and Chinese
martial arts
• Know the famous programs of acrobatics
• Understand the styles of Chinese martial arts
• Learn the trainings of Chinese martial arts
• Be familiar with the Chinese martial movie stars
Unit 2 Acrobatics and Chinese
Martial Arts
•
•
•
•
•
•
•
•
•
Words and Expressions
application n. 应用
component n. 元件,成份
stem v.起源于
Genre n. 类,型
Basics n. 基本要素,基本原理,概要
Form n. 形式,形状,套路
weapon n. 武器,兵器
Defense n. 防卫,防卫物
Unit 2 Acrobatics and Chinese
Martial Arts
•
•
•
•
•
•
•
•
Involve v.包含,含有,使卷入
mechanic ] adj. 手工的
predetermine v.预先决定
flexible e adj. 灵活的,柔韧的
institutionalize vt. 使...制度化
linear adj. 线的,直线的
possess v. 持有
Vocal imitation 口技
Unit 2 Acrobatics and Chinese
Martial Arts
• 1. Will you please give me some information on
acrobatics?
• 2. What are basics training in Chinese martial
arts?
• 3. What are forms training in Chinese martial arts?
• 4. What are applications training in Chinese
martial arts?
• 5. What are weapons training in Chinese martial
arts
Unit 2 Acrobatics and Chinese
Martial Arts
• 6. Why do we say Wuqiao is the home of
Chinese acrobatics?
• 7. Would you introduce Bruce Lee to me?
• 8. Would you say something about Jackie
Chan?
• 9. Please talk about Jet Lee and his
Kungfu movies.
• 10.Can you introduce the World Acrobatic
Festivals?
Unit 2 Acrobatics and Chinese
Martial Arts
•
•
•
•
•
•
•
•
Words and Expressions
appeal n. 恳求,上诉,吸引力
branch n. 分枝,树枝
convey v. 传达,运输,转移
extend v. 扩充,延伸,扩展
popularity n. 普及,流行
portray v. 描写, n.肖像
specific n.特性,详情a. 特殊的,明确的,具有特效
的
Unit 2 Acrobatics and Chinese
Martial Arts
•
•
•
•
•
•
•
•
•
•
Chin Woo Athletic Association精武体育会
Yang Style Tai Chi Chuan杨式太极拳
biography n. 传记
chivalry n. 骑士精神
ethnic a. 民族的，种族的
icon n. 圣像,画像,肖像
publicize v. 宣传,公布,广告
theme n. 题目
reference n. 参考,出处,参照,主题
Jeet Kune Do截拳道
Chapter 9 Complaints and
Emergencies
•
•
Unit 1 Dealing with complaints
Unit 2 Dealing with Emergencies
Unit 1 Dealing with complaints
• In this unit, you will
• Learn career skill
• Deal with complaints about room facilities
• Deal with complaints about food and
drinks
• Deal with complaints about the bill
• Deal with complaints about services
Unit 1 Dealing with complaints
•
•
•
•
•
•
•
Words and Expressions
blame
v. 责备
complaint n. 投诉
package n. 包价（旅游）
representative n. 代表
schedule n. 计划
colleague n. 同事
Unit 1 Dealing with complaints
•
•
•
•
•
•
dawn
n. 黎明
promptly adv. 迅速地
resort
n. 度假胜地
apologize v. 道歉
dim adj. 昏暗的
That would be our treat. 我们替您付账。
Unit 1 Dealing with complaints
• Making complaints
• 1. I’m sorry to bother you, but I want a new cup.
• 2. Can you help me with this? There is
something in my drink.
• 3. Would you mind getting me a new wineglass?
• 4. I want to speak to the manager, now.
• 5. This is unacceptable. I demand a refund.
• 6. Why don’t you tell me early? It’s your fault.
Unit 1 Dealing with complaints
• Apologizing to the guest
• 1. We sincerely apologize for the
inconvenience.
• 2. I’m extremely sorry about this.
• 3. We are terribly sorry about this.
Unit 1 Dealing with complaints
•
•
•
•
•
•
•
Words and Expressions
abusive
a. 骂人的
advisable a. 明智的
potential a. 潜在的
sympathy n 同情(心)
are bound to 注定要….
keep the guest informed 告知顾客
Unit 1 Dealing with complaints
•
•
•
•
•
•
•
people-pleasures
客人的满意
take action
采取行动
remedy n. 补救办法
voucher n. 代金券
jot down
快速记下
keep one thing in mind 牢记一件事
the service industry
服务业
Unit 2 Dealing with Emergencies
• In this unit, you will
•
•
•
•
•
Learn career skill
Handle the traffic accident during the trip
Handle the seriously ill or injured tourist
Handle the tourists missing
Handle the lost passport
Unit 2 Dealing with Emergencies
•
•
•
•
•
•
Words and Expressions
ambulance n. 救护车
precaution n. 预防措施
submit
v. 提交
first-aid
急救
seatbelt 安全带
Unit 2 Dealing with Emergencies
•
•
•
•
•
scene of accident 事故现场
pacify
v. 安抚
sidewalk
n. 人行道
rehabilitation works 善后工作
traffic accident
车祸
Unit 2 Dealing with Emergencies
•
•
•
•
•
•
•
•
•
Words and Expressions
accompany v. 伴随
bleed
v. 流血
dressing n. 纱布，敷料
receipt
n. 收据, 发票
wound
n. 伤口
blood vessel 血管
First-aid Kit
急救箱
the certificate of loss 遗失证明
Unit 2 Dealing with Emergencies
•
•
•
•
•
•
•
•
•
•
•
tourist license 导游证书
the tour escort 领队
the national guide
全陪
bandage n. 绷带
consciousness n. 意识
Embassy n. 大使馆
tourniquet n. 止血带
First Aid Center 急救中心
on duty
值班
PA system
广播系统
the Public Security Bureau 公安局
Unit 2 Dealing with Emergencies
• 1. You are strictly forbidden from taking
photographs inside the museum.
• 2. Please stay on the marked path.
• 3. I'm sure this goes unsaid, but remember to
place all trash in the garbage bins.
• 4. Please pay attention to the time. We don't
want to keep the driver waiting.
• 5. Classes are in session, so we need to
keep our voices down.
Unit 2 Dealing with Emergencies
• 6. The bus will be leaving at 5:00 pm
sharp.
• 7. You'll have some free time to look
around after lunch.
• 8. Please meet back here in one hour.
• 9. Do not buy anything from the street
vendors. Don’t get in trouble.
• 10. It is customary in our country to tip the
friendly bus driver.
Unit 2 Dealing with Emergencies
• Words and Expressions
• airway
n. 气道 diabetes n. 糖尿病
relief n. 缓解, 减轻 tighten
v.拉紧
accident scene 出事地点
• preexisting conditions 已有状况
• acronym n. 首字母缩写词
• circulation n.流通,循环
• paralysis n. 瘫痪 spinal adj. 脊骨的,
脊髓的 medical bracelet 医疗手环带
Chapter 10 Departure
•
•
Unit 1 Departure Preparations
Unit 2 Checking-in at the Airport
Unit 1 Departure Preparations
• In this unit, you will
•
•
•
•
•
Learn career skill
Make airline reservations
Reconfirm flights
Check out at the hotel
Learn how to make departure
arrangement
Unit 1 Departure Preparations
Words and Expressions
• accommodation n. 住宿
• confirm
v. 确认
• document
n. 文件
• instruction n. 指令
• board
v. 上（船，飞机等）
• departure
n. 出发
• gather
v. 集合
Unit 1 Departure Preparations
•
•
•
•
•
•
•
report
v. 报告
check-in
办理登记手续
Business class 商务舱
First class
头等舱
Air China
中国国际航空公司
Economy class 经济舱
United Airlines 美国联合航空公司
Unit 1 Departure Preparations
• 1. Can I book a business class ticket to
Paris for May 12?
• 2. How many flights are there from Hong
Kong to Tokyo?
• 3. How many weeks in advance do I have
to buy to get a discount?
• 4. Is it direct or do I need to change planes?
• 5. What’s the fare for a one-way ticket to
Berlin?
Unit 1 Departure Preparations
• 6. How do you want to fly, economy or first
class?
• 7. You’ll have to be at the airport by 10:30
at the latest.
• 8. Is there a discount for a night flight?
• 9. I want to check out now. Would you get
my bill ready?
• 10. May I pay by credit card?
Unit 1 Departure Preparations
• Words and Expressions
• bellman
n. 旅店服务员 concern
v. 关心
declare
v. 申报
provide
v. 供应
strict adj.严格的 overweight n.& adj. 超重
customs declaration form 通关申报表格
• security check 安检
collect v. 集中
convert v. 兑换 incidental n.临时支出的费用
prohibit v. 禁止
make sure 确定
• the last but not least 最后也是很重要的是
Unit 2 Checking-in at the Airport
•
•
•
•
•
•
In this unit, you will
Learn career skill
Check in at the airport
Go through the security check
Go through the customs
Learn how to make airline announcements
Unit 2 Checking-in at the Airport
•
•
•
•
•
•
•
•
Words and Expressions
property
n. 财产
domestic flights
国内航班
International flights 国际航班
reception
n. 接待,
In advance 预先
announce v. 宣布
dutiable adj.应纳关税的
Unit 2 Checking-in at the Airport
•
•
•
•
label
v. 贴标签
scale [skeil] n. 天平， 秤
Customs declaration form 通关申报表格
free luggage allowance metal detector 金属检
测器
• confiscate v. 没收
item
n. 项目
• regulation n. 规则
conveyor belt 传送带
• Green pass 绿色通道
Unit 2 Checking-in at the Airport
• 1. Will you please give me your ticket and
passport?
• 2. How many bags will you be checking in?
• 3. What do you charge for overweight kilo?
• 4. Excuse me, where can I go through the
customs formalities?
• 5. Please put your watch, mobile phone,
and keys into this basket before you go
through the security gate
Unit 2 Checking-in at the Airport
• 6. According to the regulation, you are not
allowed to take dangerous articles aboard
the plane.
• 7. Imitative weapons are forbidden for
entry by People’s Republic of China.
• 8. Have you anything dutiable?
• 9. You’ll have to pay duty on this.
• 10. This camera is for my own personal
use.
Unit 2 Checking-in at the Airport
•
•
•
•
•
•
•
•
•
Words and Expressions
aircraft
n.飞机
fasten
v. 使固定
monitor n.监视器
strap
n.带子
arrival time
到达时间
electronic devices 电子设备
emergency exit 紧急出口
life vest
救生衣
Unit 2 Checking-in at the Airport
•
•
•
•
•
•
•
•
•
•
oxygen mask 氧气面具
take off
起飞
Cover
v. 经过，穿过
locate
v. 定位
observe v.遵守
departure time
出发时间
emergency procedure 应急程序
in case of 万一
local time 当地时间
table tray 托盘
谢谢！