Introduction to IAUG
PNW Chapter Meeting
April 11, 2013
IAUG Mission Statement
IAUG is the primary resource for education, networking
and advocacy for Avaya’s global customer community.
Value Proposition
• Educate and inform members in all areas of
communications technology with emphasis on the Avaya
solution portfolio
• Create a peer-to-peer network to share solutions and
solve common problems
• Advocate on behalf of our members to drive Avaya and
its partners’ product and service solutions
IAUG Membership at a Glance
• Approximately 5,200 members in over 45 countries
• Members represent worldwide government entities,
universities, health systems, manufacturers and
professional service companies
• Engaged participants in over 40+ local chapters
worldwide
Membership Benefit Comparison
Benefit
Connection to an engaged online
member community
Direct voice into Avaya through
IAUG’s Member Advocacy Program
Participation opportunities in local
activities
Exclusive discounts on IAUG
CONVERGE and other events
Significant savings on training from
Avaya education partners
Access to technical webinars and
robust content archives
User-driver technical content via
IAUG publications
Chapter Members
IAUG Member
IAUG Membership Benefits
• Access to discounted training
20%
15%
10%
• Archived Education, Webinars and Recordings
Archived Webinars
Recordings
Enterprise NG911 on a Legacy E911 Network
Data Networking Tools
Moving to the Cloud
Contact Center
SIP: Introduction, Building & Implementation
Collaboration & Mobility (UC)
Introduction to Avaya Aura
Enterprise Core
Radvision Video Conferencing Solutions Overview
System Management Tools
IAUG Membership Benefits
• Direct access and advocacy to Avaya with new
Issue Tracker
Issue is vetted
by the
Advocacy
Committee
Member inputs
an issue
Advocacy
Committee
reports back to
membership on
issue
Advocacy
Committee
take vetted
issues to Avaya
Avaya provides
an update on
the issue
IAUG Membership Benefits
• IAUG Publications
IAUG Insider
IAUG Insights
Monthly e-newsletter
Quarterly e-magazine
Updates on IAUG member benefits and events
Articles from Avaya experts, partners and fellow
IAUG members
Exclusive executive summaries of noteworthy
articles pertaining to Avaya technology
In-depth technical information on the latest
products and technologies in Avaya marketplace
IAUG Membership Benefits
• Product, Service and Industry Councils
Business Communications Systems
Maintenance and Services
Contact Center
Data Networking
UC, Messaging and Collaboration
System Management Tools
CS2100
• To participate, visit http://www.iaug.org to complete
the IAUG Council Application
• Avaya User Forums
• Discussion threads for Avaya users to engage with
one another regarding Avaya products and services
IAUG Membership Types
• Membership Types
– Voting (End User/Customer Members)
– Non-Voting (Business Partners/Consultant Members)
– Subscriber (End Users Only; limited benefits, complimentary
membership)
– Forum (limited benefits, complimentary membership)
• Membership Status
– Affiliation by employer
– Rates based on number of delegates
– Membership based on anniversary cycle
IAUG Membership Rates
Number of
Delegates
1
Voting
Non-Voting
$200
$400
2-5
6+
$400
$75 per user
$800
$150 per user
Join today at www.iaug.org
IAUG 2013 Membership Drive
• Refer professional contacts & colleagues to join IAUG
•
•
•
Refer an individual = 1 point
Refer a corporate membership = 5 points
Must accumulate 15 points to be entered into contest
• Member with the most referrals will win four (4) Global Knowledge
Avaya Training Courses valued at $12,000
• Chapter with the most referrals wins $2,000 towards their next
chapter activity
• Open through Wednesday, May 15th
•
Detail and terms included in email communications and on the website
(http://www.iaug.org/p/cm/ld/did=3909)
• Winner will we be announced at IAUG Converge2013 during the
Wednesday general session
IAUG CONVERGE2013
• June 3-7, 2013
• Gaylord Palms in Orlando, FL
• 200+ educational sessions
• One-on-one Avaya support
Content
Educational Tracks
Intro to Telecom
Contact Center
CS2100
Peer to Peer Learning
Data Networking
Enterprise Core
SIP
Avaya Services
Avaya Maintenance
Business Management
Messaging
Mobility
Emerging Technologies
Professional Development
System Management Tools
Migration & Future Planning
Unified Communications & Collaboration
IAUG CONVERGE2013
• Keynote Speakers
• Kevin Kennedy,
Avaya President and CEO
• Presenting Avaya Strategy –
The Power of the Platform
• Aron Ralston
Fearless Adventurer & Subject
of the Film, 127 Hours
IAUG CONVERGE2013
• Join us for the Solutions Expo &
other CONVERGE2013 Events!
• Monday: Avaya Customer
Appreciation Event
• Tuesday: Solutions Expo Opening
Reception
• Wednesday: Try Your Luck at the Solutions Expo Carnival
• Thursday: IAUG Closing Event: Kick Back Florida Style in
Margaritaville
• Early bird registration closes April 17th!
www.iaug.org/converge2013
PNW Chapter
Questions for IAUG?
Contact us at info@iaug.org
Thank You!