The Cost of Doing Business

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The Cost of Doing Business
Society of Government Meeting Professionals
Education
Resources
Networking
A Gilmer Institute of Learning Presentation
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Goals of Today’s Workshop
• To demonstrate the factors that determine
how a government meeting is planned
• To explain the perspectives of both meeting
planners and suppliers
• To introduce you to resources offered by
SGMP
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In today’s environment the cost of an
event is influenced by many factors
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Demand versus supply
Scope and size
Potential cost
Potential profit
Cut backs
Budget
Others?
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Most Government Meeting Planners…
• Have limited on the job training in meeting
and event planning.
• Wear many hats – planning events are usually
part of “additional duties as assigned.”
• Plan most events with a bottom line, breakeven objective.
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While Most Suppliers…
• Are “green” when it comes to the government
market.
• Do not know how to find a government
meeting planner.
• Receive limited training in event planning.
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Now let’s look at the cost of
doing business from both
the planner’s and supplier’s
perspective
Let’s start with the
planner’s side
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Planners need to know their financial
goals and limitations
Cover
costs
Make
money
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Planners should identify all costs and
potential revenues based on:
• Meeting history
• Estimates from printers, vendors
• Hotel sales kit samples (F&B, AV, meeting
room charges, taxes, gratuity)
• Know current per diems
• Sponsors, grant money, registration fees
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Planners should format their budgets
so they can be clearly understood
• Organize all expenses
under cost centers
• Show how registration
costs are determined
• Keep notes of how
potential costs are
calculated
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Planners should determine break-even
attendance
• Use meeting history if available
• Know your audience
• Determine any potential conflicts (holidays,
transportation)
• Be realistic
• Remember guarantee counts are paid for even
if they do not attend!
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Break-even forecasting
Fixed Cost – expenses not
dependent on attendance.
Examples:
Meeting Room Rental
A/V expenses
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Break-even forecasting
• Variable Costs – Varies by
number of attendees
Examples:
Food and Beverage
Parking
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Break-even forecasting
• Contribution Margin – The amount
each attendee “contributes” towards
fixed expenses
Contribution Margin = Registration Fee – Variable Costs
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Break-even forecasting
Break Even Attendance – What you need to
cover your costs
Total Fixed Costs
Contribution Margin
(Registration Fee – Variable Costs)
Break Even Attendance =
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Break-even forecasting
It wouldn’t be
any fun without
an example!
Your registration fee is $20. Your supplier charges you
$1,000 for room rental, $100 for audio visual, and you
pay $500 for a speaker. You are charged $10.00 per
person for food and beverage service.
How many attendees do you need to cover your costs?
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Break-even forecasting
Your registration fee is $20. Your supplier charges you $1,000
for room rental, $100 for audio visual, and you pay $500 for a
speaker. You are charged $10.00 per person for food and
beverage service.
How many attendees do you need to cover your costs?
Break Even Attendance = Total Fixed Cost / (Registration fee – Variable Costs)
Break Even Attendance = ($1000 + $100 + $500) / ($20 - $10)
Break even Attendance = $1600 / $10
Break Even Attendance = 160
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Planners should know the travel
policies
• Federal
• State
• County and
Municipal
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Let’s Talk RFP!
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What will the Supplier be looking for in
your RFP?
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Number of Rooms
Rooms to Space Ratio
Date and Pattern
Catering Revenue
Potential Meeting Room Rental
Audio Visual Revenue
Other Revenue Centers
Why is all of this important to
Suppliers?
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Planners, you know what your meeting
should cost you, what will it cost the hotel?
82% of total costs come from:
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Labor 31.6%
Food 19%
Benefits 8.2%
Cost of Sales 4.5%
Management fees 5%
Security 2%
• Admin
and Accounting 3%
• Laundry 2.6%
• HR and Engineering 1.5%
• China Glass Linen 3.6%
• Uniforms 1%
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Learn hotel profit margins
• Beverages 18%-21%
• Banquets 35%-38%
• Guest rooms 70% to 75%
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How can Planners be Suppliers’
partners in business?
• Give accurate information
• Be flexible with dates
• Work with Suppliers that understand your business (like SGMP
members!)
• Keep histories of your past events
• Don’t let the lowest price for your RFP be the deciding factor.
Remember value also should be considered in your decision
• Know the difference between your needs and your wants
• Be realistic when making your budget
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How can Suppliers be Planners’
partners in business?
• Understand the RFP process
• Know your hotel’s profit margins and how to evaluate the
business
• Be willing to work with per diem rates and menus
• Be able to offer value added incentives to help planners keep
costs down
• Be proactive and create government meeting package based
on planners budget
• Be flexible and offer more than one option on dates
• Be creative with per diem priced menus
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How can you maximize your business
skills & knowledge?
• Education
• Resources
• Networking
Your Keys to Professional Development
Through SGMP
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Education
• Consider earning your Certificate in Government
Meeting Planning (CGMP)
• Earn CEU’s for meeting management seminars and
workshops
• Participate in SGMP’s National Education Conference
• Attend monthly chapter meetings
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Government Connections
Naylor, LLC
Is Our Only Official
Advertising Partner
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Online Suppliers Guide
Naylor, LLC
Is Our Only Official
Advertising Partner
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SGMP Web Site
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Networking
• Attend chapter monthly meetings
• Attend NEC & EXPO
• Join professional meeting planning
organizations -- such as SGMP!
• VOLUNTEER!
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Shake hands… you are partners in
the cost of doing business.
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Thank you for attending today’s session. You
earned .125 continuing education units &
enhanced your skills! Please don’t forget to
complete the evaluation form before you
leave.
A Gilmer Institute of Learning Presentation
Created by Charles Sadler, CGMP, CHSP, CHSC
www.sgmp.org
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