January 26, 2005 Board Meeting

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Board Meeting

December 7, 2012

December 7, 2012

Board Meeting

The mission of Louisiana One Call is to support the protection of our members’ facilities, the public, and the environment by providing excellent damage prevention services in a cost-effective manner.

Welcome, Remarks, Introductions . . .

Mr. Charles Nelson

The vision of the leadership of Louisiana One Call is to be the pre-eminent one call center in the United

States.

This will be achieved by staying on the leading edge of technology and by operating in such a manner as to be recognized by our peers as the most innovative center in the industry.

Agenda

December 7, 2012

• Call to Order

• Consent Agenda

• Appoint 2013 Nominating Committee

• Financial Report

• Adopt 2013 Budget

• Adopt October 18, 2012 Board Meeting Minutes

• One Call Concepts Presentation

• President’s Report

• Executive Director’s Report

• Agree on Executive Director’s 2013

Goals/Objectives

• New Business

• Executive Session

• Closing Remarks

• Adjourn

Consent Agenda

Membership Report

1987 - 2012

Corporate & Political Entity Members

1200

1000

800

600

400

200

0

88 131

19

87

19

88

19

20

8

25

1

89

19

90

19

91

31

0

34

6

36

1

39

4

43

3

19

92

19

93

19

94

19

95

19

96

46

8

52

2

58

0

63

9

19

97

19

98

19

99

20

70

6

74

4

77

4

80

0

84

0

86

1

89

8

91

1

95

4

99

0

10

23

10

20

10

39

00

20

01

20

02

20

03

20

04

20

05

20

06

20

07

20

08

20

09

20

10

20

11

20

12

Consent Agenda

Top 10 Calls By Parish

November 2012

1500

1000

500

0

4500

4000

3500

3000

2500

2000

E

B

R

O rle a ns

La fa y e tte

S t Ta m m a ny

C a dd o

J e ffe rs on

C a lc a s ie u

O ua c hi ta

B os s ie r

A s c e ns ion

7000

6000

5000

4000

3000

2000

1000

0

Consent Agenda

Nature of Work

November 2012

30,000

25,000

20,000

15,000

10,000

5,000

0

C on tr ac tor

Consent Agenda

# Of Calls By Type Of Caller

November 2012

M em be r

H om eow ne r

Lo ca l G ov

't

N on

-M e m be r

M is ce lla ne ou s

G ov

't.

A ge nc y

Fa x-

A

-Lo c at e

O the r

90.00%

80.00%

70.00%

60.00%

50.00%

40.00%

30.00%

20.00%

10.00%

0.00%

Consent Agenda

Email%

2003/2004/2005/2006/2007/2008/2009/2010/2011/Nov 2012

50.0%

40.0%

30.0%

20.0%

10.0%

0.0%

70.0%

Consent Agenda

% I-TIC

2004/2005/2006/2007/2008/2009/2010/2011/Nov 2012

60.0%

200

4

200

5

200

6

200

7

200

8

200

9

201

0

201

1

201

2

45,000

40,000

35,000

30,000

25,000

20,000

15,000

10,000

5,000

0

Consent Agenda

I-TIC Locate Requests

2005 2009 2010 2011 2012

6 33

9 3

0.7

0.6

0.5

0.4

0.3

0.2

0.1

0

Consent Agenda

811 Percentage

2007 2008 2009 2010 2011 2012

Consent Agenda

Motion to Adopt

• Membership Report

• General Manager’s Report

Appoint 2013 Nominating

Commmittee

• Chairman. . .

Mr. Charles Nelson

Financial Report

• Financial Overview . . .

Mr. Charles Carney & Mr. Paul Blouin

2,750,000

2,700,000

2,650,000

2,600,000

2,550,000

2,500,000

2,450,000

2,400,000

2,350,000

Financial Overview

Budget Versus Actual October 2012

Budget Actual

Income Expense

Financial Report

October 2012

• Total Current Assets . . .

Mr. Paul Blouin

Louisiana One C all

Total Current Assets

Annual History 2000 - 2011

2,500,000

2,000,000

1,500,000

1,000,000

500,000

0

NOTE: One Call Locates closed February 2011; March 2, 2011-$571,513.63 was moved to Louisiana One Call Expense Account

($228,605.45) and Capital Account ($342,908.18).

Louisiana One C all

Total Current Assets

Dec 2011 - Oct 2012

2,400,000

2,300,000

2,200,000

2,100,000

2,000,000

1,900,000

1,800,000

NOTE: Mar-Jun Marketing Expense $341,880 & Promotions Expense $42,698, Mar-Apr Furniture and Fixtures Expense $76,687, and Feb-May Building Maintenance Expense

(painting,repairs & A/C purification systems) $37,892; the budgeted expenses are spread out over twelve-months; $35,000 was unbudgeted expense. The assets appear out of balance presently, but should level out later during the year. According to the CPA, the Total Current Assets report includes funds in the Operations Account, the Expense

Account and the Capital Account. Also, May/June Income was lower than estimated by $84,966. July/August Income was lower than estimated by $87,164. Sept Income was lower than estimated by $191,000. Jul-Sep Marketing Expense $32,601 & Promotions Expense $37,294. Oct Income was lower than estimated by $186,677.

Louisiana One C all

Total Current Assets

2000 – October 2012

$2,500,000

$2,000,000

$1,500,000

$1,000,000

$500,000

Cash

$0

2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012

Investments Acct Receivable Pre Paid Expense Accrued Interest Total Current Assets

Accounts Receivable

January 2012

November 2012

Amt Rec'd Receivables

300,000

250,000

200,000

150,000

100,000

50,000

0

Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec

Amount Billed 220,527 209,087 243,755 239,558 261,326 239,283 243,242

Amount Rec’d 220,527 209,087 243,755 239,321 260,973 238,291 242,302

% Outstanding 0% 0% 0% .10% .14% .41%

239,691 249,022 278,695 219,704

236,690 243,751 188,432 3,078

.39% 1.25% 2.12% 32.39% 98.60%

Financial Report

• Estimated Call Volume . . .

Mr. Paul Blouin

Louisiana One C all

Est vs Act-Incoming

2011/Nov 2012

Estimated Actual

80000

60000

40000

20000

0

MONTHLY +5% +8% +10% -6% -3% +2% -12% +2% -0-17% -14% -19% +2% -1% -2% -9% -4% -11% -13% -16% -7% +2% -3%

YTD -12%

Louisiana One C all

Est vs Act-Outgoing

2011/Nov 2012

Estimated Actual

350000

300000

250000

200000

150000

100000

50000

0

J

N

A

F

EB

A

M

R

A

PR

M

Y

A

U

J

N L

U

J AUG SEP

C

O

T

O

N

V

D

EC

A

J

N

F

EB

A

M

R

A

PR

A

M

Y

U

J

N L

U

J AUG SEP

C

O

T

O

N

V

MONTHLY +5% +7% +5% -6% -5% +3% -15% +1% -2% -23% -15% -23% +2.3% -2% -6% -10% -18% -0-

YTD

-11% -15% -4% +5% -1%

-5.2%

D

EC

Louisiana One C all

Incoming Call Volume

2011 2012

600,000

580,000

560,000

540,000

520,000

500,000

480,000

460,000

583,209

513,388

Incoming

Through November 2012, Incoming Call Volume is 12% below 2011

Louisiana One C all

Outgoing Call Volume

2011 2012

3,100,000

3,000,000

2,900,000

2,800,000

2,700,000

2,600,000

2,500,000

2,400,000

3,059,228

2,681,718

Outgoing

Through November 2012, Outgoing Call Volume is 5.2% below 2011

December 7, 2012

Board Meeting

• Adopt 2013 Budget

December 7, 2012

Board Meeting

• Adopt September 20, 2012 Board

Meeting Minutes

• 10:30 – 10:45

BREAK

December 7, 2012

Board Meeting

• One Call Concepts, Inc. Presentation

– Mr. Tom Hoff and Mr. Matt Ruddo

President’s Report

• Update on Fall SOCS Meeting

– Nov. 7-9

– Little Rock, AR

• Paul, David, Mike, Shirley attended

• Fall Planning Session

– Nov. 28

– Lafayette, LA

• 2013 Annual Meeting March 21 st

– Letter to go to membership in January

Executive Director’s Report

• Discuss Enforcement

• Dig Law Advisory Committee Meeting

– November 5 th at LA Farm Bureau

December 7, 2012

Board Meeting

• Agree on Executive Director’s 2013

Goals/Objectives

December 7, 2012

Board Meeting

• New Business

– Review and Approve 2013 Calendar

December 7, 2012

Board Meeting

• Executive Session

– Personnel Matters

– Discuss Extension of LOC/OCC

Contract to December 31, 2013

– Chairman Report on President

Evaluation Forms

December 7, 2012

Board Meeting

• Closing Remarks . . .

Mr. Charles Nelson

December 7, 2012

Board Meeting

• Adjourn

Adjourn

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