Leadership That Lasts The Personal Dimensions of Leadership Dr. Ray Smilor Senior Fellow The U.S. Russia Center for Entrepreneurship Agenda Show authenticity Create trust Exude optimism 2 Authenticity “Leadership is authentic self expression that creates value.” Jim Cashman Leadership from the Inside Out 3 Be Authentic Identify your uniqueness 4 Be Authentic Identify your uniqueness Expose a vulnerability Be consistent Establish your “potent point of view” 5 Potent Point of View “Never give up. Never give up. Never! Never! Never!” - Sir Winston Churchill 6 Potent Point of View “The customer first, last and always.” “Every phone call will be answered by a real person!” “Nobody says, 'That’s not my job!'” 7 Trust “Trust is a pragmatic, tangible, actionable asset that you can create.” Stephen M.R. Covey The Speed of Trust 8 Create Trust Communicate Talk honestly Demonstrate respect Keep commitments 9 Create Trust Inspire Show loyalty Be accountable Deliver results 10 Optimism The more difficult the task and the greater the pressure, the more important optimism is to the success of every endeavor. – Martin Seligman Learned Optimism 11 Be Optimistic See for yourself Focus on talents, not weakness of others Label differently 12