Program and Product Presentation Vehicle Safety Solutions, LLC. Pompano Beach, Florida What is TIM? TIM is a nationwide initiative dedicated to improving safety, savings and our environment through the promotion of regular Tire Inflation Maintenance. It’s also an extraordinary customer retention and marketing program that compels customers to return to your business regularly, and rewards them for doing so. How the Program Works We advertise and promote the many economic and environmental benefits of proper tire inflation, both nationally and in your store, and encourage consumers to do their part by agreeing to receive monthly reminders to check their tire pressure. How the Program Works As a TIM Dealer, your customers, as well as those we send you, can receive a FREE TIM Registration Card from you and enroll in the program on our web site: www.timcare.com How the Program Works In exchange for their commitment to do their part by returning to your business regularly for free tire pressure checks, we provide them with a complimentary one year membership in the TIM Auto Club. How the Program Works The TIM Auto Club provides FREE roadside assistance, towing and other benefits should members experience a flat tire, tire failure or other tire related malfunction. Completely FREE to all participants…all for simply enrolling in the program. 24 Hour Emergency Towing*: Your vehicle may be towed to the destination of your choice 24 Hour Emergency Roadside Assistance*: You are covered for emergency road service throughout the U.S. and Canada. 24 Hour Tire Change*: We will cover the costs of replacing your flat tire with your good spare Trip Routing Service: We will, at no charge, produce full color, wire bound trip routings for members' road trips including turn by turn directions, enhanced mapping for metropolitan areas, points of interest and fun games. Trip Interruption Coverage: You are entitled up to $300 in reimbursements for meals, lodging and transportation charges when you are involved in a collision away from home. Travel Benefits and Discounts: Members receive unbeatable travel pricing on hotels, airfare and rental cars. *For tire failure related issues only. How the Program Works for You Upon registration the customer’s “Benefits Page,“ which contains their Auto Club membership information is presented and can be printed for the customer to retain. 112567 How the Program Works for You The registration process also captures the customer’s e-mail address and all personal and vehicle information, “codes” it to your business for proper delivery of newsletters, text messages and other customer correspondences, and stores it in a data base dedicated to your business. How the Program Works for You During the registration process, you or your customer can also utilize the TIM Tire and Service Tracker option by inputting the requested tire information and recommended service intervals. How the Program Works for You The TIM Tire and Service Tracker will automatically register all new tires with the appropriate tire manufacturer and track all of your customers’ tire and vehicle service needs, providing you with an ongoing calendar and schedule of every customer and vehicle due for service, every day. How the Program Works for You The TIM Tire and Service Tracker also enables you to sort your customer data base by any field, such as zip code, vehicle make, vehicle age, or tire brand or size, and instantly text or e-mail that select group of customers. TIM Members Due for Tire Rotation 11/30/2010 to 12/30/2010 Tag# Customer Name Customer Email Customer Phone Service Due Date Due 1345266 Lenard Lewandowski llbozos@aol.com (954) 818-4992 Tire Rotation 12/15/2010 1345258 John Rossi Dave Shaw Frances Bohannon Brandon Bradley Craig Trombley Frank Rizzo R. Hauf Lucia Mead jrossi@cheneybrothers.com (561) 213-8912 Tire Rotation 12/16/2010 david.shaw@dhs.gov (202) 423-6729 Tire Rotation 12/18/2010 chezfranbo@aol.com (954) 907-5676 Tire Rotation 12/18/2010 bradleybrandon3@gmail.com (561) 305-7332 Tire Rotation 12/22/2010 trom_223@bellsouth.net (954) 461-4048 Tire Rotation 12/22/2010 frizzo@att.net (954) 785-9101 Tire Rotation 12/22/2010 lhauf@humana.com (561) 368-2367 Tire Rotation 12/22/2010 Unlimited Electrical Contractor Mary Delaney Greta Tremmel Wmb Constucting noemail@aol.com (954) 786-8029 Tire Rotation 12/24/2010 noemail@aol.com (954) 803-6466 Tire Rotation 12/24/2010 marys@silversea.com (954) 588-5680 Tire Rotation 12/25/2010 greta1summer@hotmail.com (305) 608-5523 Tire Rotation 12/29/2010 washington@wmbconstructing.com (954) 941-7713 Tire Rotation 12/29/2010 1339512 1339513 1339505 1339504 1339506 1339503 1339508 1339514 1339516 1339531 1339530 13 total records found How the Program Works for You The customer’s registration also triggers the release of the first correspondence to the new “TIM Auto Club” member confirming their membership and inviting them to bring any other vehicles they, or their friends and family, may have to your facility to have their tire pressure checked. How the Program Works for You Every month each TIM member is sent a text message and a newsletter on behalf of, and co-branded with, your business. TIM Newsletters are attractive, timely correspondences that encourage customers to return to your business for regular tire pressure checks and focus on the economic, environmental and safety benefits of regular tire and vehicle care. How the Program Works for You Our newsletters can be extensively modified by you, in seconds, through our web site to include service coupons, announcements and virtually any other content you desire. You can also add interactive customer surveys and questionnaires and receive real time feedback from any customer that responds… right on your Blackberry or via e-mail. How the Program Works for You Like our newsletters, our texting option is fully automated and requires no input from you unless you wish to add to or change the message. All out going texts read: __________ reminds you it's time for your monthly tire pressure check. How the Program Works for You You have the option to add whatever additional text you desire to promote your business or market any products or specials. How the Program Works for You In addition to our automated monthly newsletters and text messages, you will have access to an arsenal of web based customer contact and management tools including E-Mail and Text Blasters that permit you to contact anyone or any group of customers or leads you choose at any time. How the Program Works for You You’ll also enjoy reporting features that enable you to track the success of the TIM program by providing real time reports measuring your customers participation, the number of correspondences we have delivered, and much more. TIM and Your Business To you, TIM is an opportunity to be involved in the “Green” movement, to provide great value to your customers and to enjoy state of the art customer contact and data base platforms that would cost you thousands of dollars to purchase separately. But more than anything, Tim is about traffic...and the opportunities traffic creates. 112567 TIM and Your Business Why and when do your customers visit your business now? When they need tires or service, or something is “broken,” right? Perhaps the greatest challenge in our industry is related to the fact that cars don’t “break” like they used to and the duration between manufacturer’s suggested service intervals has grown dramatically. TIM and Your Business Even the formerly reliable “every 3 months, every 3000 miles” oil change has devolved into an almost annual service. So how do you drive traffic to your business to sell maintenance work and have a chance to inspect your customer’s cars for potential service when there is no apparent need? Simple, leverage the only service every vehicle needs every month: Tire Inflation Maintenance. TIM and Your Business Every car manufacturer, every tire manufacturer and the US government have been telling consumers for years to check their tire pressure every month. In fact, it is listed as a required maintenance in every owner’s manual of every vehicle sold in this country. TIM leverages this essential and desired monthly service into a reason for your customers to visit your business every month…and rewards them for doing so. TIM and Your Business With TIM your customers will enjoy the satisfaction of doing their part for our environment as well as a free membership in the TIM Auto Club… just for enrolling. You’ll enjoy a dramatic increase in customer traffic… with every visit an opportunity to inspect each customer’s tires, and more. You can more than pay for the program just on the wiper blades you will be able to sell on rainy days! Get Started TODAY! Complete Starter Kit: $399.00 Includes: Program Set –Up Web Site Listing Staff Training 2 Desk Easels/Card Holders 2 Wall Posters 50 Registration Cards Monthly Fee: $229.00 Includes: Monthly Maintenance Continuous Training 50 Registration Cards Additional Registration Cards: $84.50 (Pack of 50) Program Re-Cap We urge your customers to enroll in a FREE Tire Inflation Maintenance Program to save money, and our planet…and reward them with a FREE membership in the TIM Auto Club just for doing so. We constantly contact, encourage and reward your customers to keep them engaged and coming back to you, and give you comprehensive data base building, customer contact and marketing and management tools to ensure your success. All you have to do is provide FREE TIM Registration Cards to your customers. The more TIM members you have, the more traffic your business will enjoy. All for Less Than $8.00 per Day!! Thank You, for your time… and for Doing Your Part.