Small Business Centre
South East Coastal
Suite 9, Esperance Business Centre
75-79 Dempster Street
(next to Subway)
Esperance
9071 3377 or 0418 805 862
KEY SPONSORS
Australian Government
The Services Provided by The Small Business Centre South East Coastal are supported
by The Small Business Development Corporation and partially funded by The Australian
Government.
Community owned/community based
not-for-profit organisation
Managed locally
by professional
staff
Overseen by
voluntary Board of
management
Representing
Small Business
Community
Our Role – To facilitate business
development and growth within
our local communities.
Local support for local business
Esperance
Gibson
Salmon Gums
Ravensthorpe
Hopetoun
Norseman
1) A Point of Contact for Government programs;
- business assistance/information
E.g.- business.gov.au, SBDC Alternative Dispute Resolution
-funding/financial assistance
E.g.- Industry Facilitation and Support Program (IFSP).
-regulatory compliance/Registrations/Licences
2) We provide feedback to State and Federal Treasurer
- Local business and/or economic issues
“What’s in it for me ?”
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Starting your Business
Becoming an Entrepreneur
Growing your Business
Exiting/Selling your Business
FREE
FREE
FREE
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Independent business advice
Tailored advisory services
Access to vast network of resources
Consultations
• Private
• Confidential
• One on One
• Any business issue
• On-Site or SBC Office
• Referral to Government programs
• Free
Business Structure
Business Planning
Financial Management
Productivity
Competiveness
Profitability
Tailored Business Advice
Action Plan
 Advice
 Options
 Referrals
 Follow Up
Build your Support Team
 Internal Management
 Finance Provider
 Insurance Broker
 Accountant
 IT Specialist
 Business Advisor
 Chamber of Commerce
 Industry Association
 Staff –Social Club
 Mentor/ Business Coach
Like a plant, if your business is
not growing, it’s dying.
Therefore, growth is not an
option, it’s an imperative
The 10 SEEDS you must plant to GROW your BUSINESS by John Matthew
Growing Your Business
 Expand
 Diversify
 Innovate
Fear and Guts
• Developing new products
• New markets/contracts
• Changing business systems
Creativity is thinking up
new things,
Innovation is doing new
things.
When was the last time,
you did something for the first time
Opportunities
Clear Space
“What’s in it for me ? ”
Unique Selling Proposition
Point of Difference
• How good is your customer service ?
• Priority or a Non-Negotiable Core Value?
• Do you understand your customer individual
needs and/or organisational or corporate
requirements?
• Mining/Resources
• Agricultural
• General Public
• Government
How do you ?
• Monitor
• Measure
• Evaluate
• Improve
Customer Service Standards
The Philosophy of Continuous Improvement
• Continually seeking ways to improve operations.
• Customer Service
• Government tenders/ Contracts
• Sales / Production
• Any business operation / Whole of organisation
Getting your Business Online…
• Website
• LinkedIn
• YouTube
• Facebook
Promote-Identify-Acknowledge-Publicise-Inform-Share
• Your area of expertise
• Your USP
• Your solution to your customers problems
Importing or Exporting
* Government assistance available
Proposed Workshop :
Importing/Exporting & Product Sourcing
• Presented by WA Import/Export guru Jack Segal
• Mid to late November
• Workshop/Seminar
• One on One mentoring sessions
• Bookings at Small Business Centre
SBC Workshops;
Understanding your business financials.
The 12 Step business plan.
 Marketing.
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Relevant and current
Expert presenters
Short, sharp, 2 hour sessions
Low cost -$50 session
SBC Workshops ….E-Commerce;
•Website Basics
•Online Marketing
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Relevant and current
Expert presenters
Short, sharp, 2 hour sessions
Low cost -$50 session
SBC Workshops;
Business Basics Workshop……
held regularly at The Small Business Centre.
• Start Up Checklist
• Business Tips and Advice
• Business Structure
• Regulations/Licensing
• Marketing
• Cash Management
• Building a Support Team
• This workshop is free
Suite 9, Esperance Business
Centre
75-79 Dempster Street
(next to Subway)
Esperance
Phone:
Office 08 9071 3377
Colin 0418 805 862
Email:
admin@businessesperance.com.au
colin@businessesperance.com.au
www.businessesperance.com.au
95% of all WA Businesses are
from the Small Business sector
Small Business Owners are the real
heroes of our local economy and of
our community.
SUMMARY
• Vision
• Plan
• Targets
• Finance
• Continuous Improvement
• Know your Customers
• Get Online
• Build a Support Crew
Thank you