One Life is established on Christian values that manifest themselves in the way we conduct business. This unwavering set of core values supports the organization and ultimately propels us to professional success. The following characteristics are the heart of our company: INTEGRITY. One Life is devoted to the utmost standard of integrity. We believe this commitment is fundamental to the success of our business, as it furnishes our clients value and financial security. SERVICE. One Life seeks to be known for extraordinary customer service. Through our dedicated service, we desire to formulate lasting relationships with our clients that are built on trust, loyalty and eminent support. EXCELLENCE. One Life is dedicated to excellence in every area of its corporate existence. We are committed to providing the very best products and services the industry has to offer. TEAMWORK. One Life recognizes the importance of working as a team. In order to succeed in a brokerage capacity, it is imperative that we operate in an unselfish and cooperative fashion. Who Is One Life? • We are an insurance agency founded by Ken Parker in 1984 • We are the largest final expense agency in the country. We have two avenues of conducting business, our field agents and our call center operations. What Do We Do And Why Do We Do It? •We focus on life insurance sales, not multiple insurance products •Our products are designed to financially take care of funeral and burial expenses eliminating the burden associated with death •Our clients are low to middle income, primarily blue collar workers and retirees who fall between the ages of 45-80 •Average funeral cost between $8,000 to $12,000 •Other expenses associated with death add up to thousands of dollars •IT IS OUR GOAL TO ALLOW EVERYONE THE OPPORTUNITY TO LEAVE THIS WORLD WITH DIGNITY One Life Agent Incentive Program • Rookie Fast Start Cash Bonus Program • Push Week Cash Contests • Christmas Cash Bonus Program • Sales Blazer Program • One Life Incentive Trip • Leaders Club • Presidents Club • Founders Club One Life Rookie Fast Track Program New Agents First 12 Weeks Program •$24,000 = Plaque and $150 Bonus •$30,000= Plaque and $250 Bonus •$36,000= Plaque and $350 Bonus •$42,000= Plaque and $500 Bonus •$48,000+ = Plaque and $650 Bonus *Agent must Active and Producing At The End Of His or Her First 12 Weeks New Agents who have a contract date of 7/1/2010 or later are included in the program and a report will be available weekly for posting One Life Rookie Fast Track Program ROOKIE FAST START AWARD WINNERS •$34,886.28 JUSTIN MUCKLE - $250 BONUS •$56,047.77 JONATHAN SMITH - $650 BONUS •$61,710.24 JOE FOX - $650 BONUS •$66,118.44 GEM GOKTEPE - $650 BONUS •$45,914.40 BRETT STEPHENS - $500 BONUS •$29,175.24 KEVIN SCRIBNER - $150 BONUS •$25,140.48 AJ SINHA - $150 BONUS •$24,334.44 MAC QUIG - $150 BONUS •$34,155.72 WILLIAM VEASEY - $250 BONUS •$67,421.08 ROBIN CANO - $650 BONUS ROOKIE FAST START AWARD WINNERS PUSH WEEK CONTEST PUSH WEEK CONTEST NEW YEAR’S CASH CONTEST SALES BLAZER PROGRAM ONE LIFE INCENTIVE TRIP COEUR D’ALENE RESORT 2014 HARD ROCK CAFÉ – PUNTA CANTA 2015 ONE LIFE NATIONAL SALES CONVENTION – LAKE TAHOE NEVADA MAY 10-14 2015 Five Days/Four Nights in Lake Tahoe, Nevada Round-trip airfare for 2 people Transportation to Resort Breakfast Daily for 2 Welcome Reception Gala Awards Dinner Choice of One Hosted Activity PRODUCTION UPDATE Week ending February 7, 2014 PRODUCTION UPDATE Week ending February 7, 2014 PRODUCTION UPDATE Year – to – Date PRODUCTION UPDATE Year – to – Date PRODUCTION UPDATE Year – to – Date PRODUCTION UPDATE Year – to – Date PRODUCTION UPDATE Year – to – Date How to register for agenttrax.net • • • • • • • • • • • ONELIFE AGENTTRAX SALES MANAGEMENT INSTRUCTIONS CLICK ON agenttrax.net (enter site) CLICK ON SALES MANAGEMENT TAB IF THIS IS YOUR FIRST TIME IN AGENTTRAX SALES MANAGEMENT YOU WILL NEED TO CLICK ON THE TAB LABELED CLICK HERE TO REGISTER. YOU MUST HAVE YOUR AGENT KEY (AKA – ONELIFE #) TO REGISTER COMPLETE EACH BOX AND THEN CLICK SUBMIT ONCE YOU CLICK SUBMIT YOU WILL BE EMAILED A LINK TO CREATE A PASSWORD. (CHECK YOUR JUNK BOX IT WILL COME FROM ACOLE) CREATE THE PASSWORD AND CONFIRM IT. ONCE YOU CONFIRM YOUR PASSWORD IT WILL SEND YOU TO AGENTTRAX TO LOG IN. CLICK ON SALES MANAGEMENT AGAIN AND ENTER YOUR EMAIL ADDRESS AND PASSWORD. NEXT YOU WILL SEE A SCREEN WITH SEVERAL TABS ON THE LEFT HAND SIDE AT THIS POINT YOU CAN CHECK YOUR AGENT DETAILS, LICENSE STATUS, SEE YOUR APPOINTMENTS, OR ENTER YOUR PRODUCTION. ONE LIFE UNIVERSITY ONE LIFE UNIVERSITY Lead System Agent Hub Agent Hub Registration Instructions The steps below need to be used once you have completed the One Life University Instructions. You will need your Referral Code and One Life Agent ID number to complete the registration process. Go to http://agents.onelifeamerica.com/ Select New Agents on the left side of the screen Enter your Referral Code supplied by your manager (MANAGER: MANAGERS REFERRAL CODE) Select continue if the Referring Agent is listed correctly Complete the personal information page and select continue Follow prompts to complete the registrations process Note: Will need to download Silverlight to access this website. If you need assistance please call IT at 800-748-0026 EXT 3344. Introducing Agent Hub Introducing Agent Hub Introducing Agent Hub Introducing Agent Hub Sample Lead Sample Lead Sample Lead Sample Lead Lead Definitions • “A” Lead – New lead that has not been issued to an agent or worked • “B” Lead – Leads distributed 31- 365 days from the time issued to an agent, as an A lead, and was not sold • “C” Lead – Responders outside 365 days from the time issued to an agent, as an A lead, and was not sold What qualifies for a credit PPL Examples 30A leads X $100 PPL = $3000 Annualized Premium Example 1: 1 policy @ $250 monthly x 12 months = $3000 annualized premium = $100 PPL Example 2: 10 policies @ $25 monthly X 12 months = $3000 annualized premium = $100 PPL 40A LEADS x $100 PPL = $4,000 AP 50A LEADS x $100 PPL = $5000 AP “B” and “C” leads supplement the “A” leads PPL Scale For Receiving Leads On The New Free Lead System How PPL is calculated WEEK 1 2 3 4 5 6 7 8 9 10 11 12 TOTAL WEEK 13 NEW PPL LEADS CREDITS PRODUCTION PPL 40 40 0 10 54 38 48 40 40 38 40 37 425 35 460 0 1 0 0 2 0 2 0 3 0 1 0 9 0 9 $3,359.64 $2,691.36 $2,775.00 $1,118.64 $3,846.72 $2,727.92 $5,152.32 $4,924.56 $7,362.13 $2,116.19 $3,912.16 $3,131.15 $43,117.79 $2,193.12 $45,770.91 83.99 69.01 No 111.86 73.98 71.79 112.01 123.11 198.98 58.32 100.31 84.63 103.65 62.66 101.49 NEW AGENTS • New Agents must submit $2000 Annual Premium off of “B” and “C” Leads before getting any “A” Leads • Note – If there are “B” and “C” leads available in the areas they work How to turn in business • FAX in business daily when possible • FAX business to 866-357-9442 • You can email to olaapps@onelifeamerica.com ( you must have a One Life Email Address to email applications to agent services) • Agent Services Hours are 8:00 AM to 5:00 PM CST Monday - Friday Commissions • Each company pays agent directly through a direct deposit • Agent must go and set up access on each site to check all business and commissions with each company they write business • Can check everything about every policy • Foresters now paying daily • • • • • http://www.foresters.biz/ http://libertybankerslife.com/ http://www.agentcafe.com (Americo) http://americanamicable.com http://www.reservenational.com (Kemper) ONE LIFE MARKETING MATERIALS One Life, As our company grows, so does the extensive costs of providing Marketing Materials to our sales force. With anticipation of continued growth, we have decided to scale back on some of the Marketing Materials and allow you to purchase others. Below is a breakdown of each product that we have offered and our decision for making them available to all agents. Digital copy of the presentation pages of the pitch – We will email out a link to download after an agent contracts and completes the eLearning site. Soon it will live on Agent Hub. Leather Folder Presentation Book with rates – Can be purchased for $50.00 (this is a discounted costs) Tri-close Premium Quoting Tablets – One Life will provide at no cost Delivery Notice Pads – One Life will provide at no cost For Tri-close tablets and delivery notice pads contact your local office Administrator, they will have an order form for you to fill out and submit. To order a pitch book please fill out the attached order form and fax to the number on the form with credit card information included. We will soon have another solution for payment as we are working on establishing a Paypal account for pitch book orders. That information will be broadcast when setup is complete. Supply Orders • Marketing Materials email anagel@onelifeamerica.com • Americo, American Amicable, Foresters, Kemper, Liberty Bankers - Log into company website (listed on important numbers sheet) and follow step to order supplies One Life Marketing Material Order Form Prescription Drug Card Delivery Notice One Life Quote Sheets One Life Quote Sheets Business Card Order Form Help Desk 1. 2. 3. 4. Onelifeamerica.com Email helpdesk@onelifeamerica.com Call IT Support at 866-940-7624 Hours 7AM to 5PM CST Important Phone Numbers Foresters • • • • • • • • • Great rates Simple Application and Process Phone interview with immediate decision on issue Best Agent Services – get immediate email with certificate number Get immediate email if there is a problem with an application (ie. like a draft doesn’t go through) Foresters Apptical Number 866-844-9276 Must turn in application whether client proceeds or not Set as favorites on cell and always use speaker phone Contest for 2013 AMERICAN-AMICABLE • • • • • • • • • • ROP up to $20,000 and goes to 85 years old Simple Application and Process/Easy short app for both family plan (Family Solutions) and Golden Solutions Phone Interview with immediate decision on issue Grandchild/ Great Grandchild Rider ADB Rider up to 80 years. Last until 100 years Smoker rates cheaper goes up to 85 years Graded rates cheaper Draft 1-28th or 2nd,3rd or 4th Wednesday of each month Family plan ( Family Solutions) goes from 0-49 (no phone interview from 039. Darren says they will issue these age groups with no problems most of the time? Working on taking Direct Express. It’s in the test mode right now. Darren says should be ready to release in a few months AMERICO • No Phone Interview • Tobacco is for cigarette smokers only – Example – cigar, pipe, smokeless tobacco – Non tobacco rate • Ultra Protector III – No questions – 50-75 (true guaranteed issue) LIBERTY BANKERS LIFE • For Direct Express Payments Only • Grandchild Rider/Child Rider KEMPER • • • • True Guaranteed Issue No Health Questions Ages 40 - 80 Coverage: $5,000 to $25,000 in $5,000 increments KEMPER KEMPER Appointment Setting The System is the Magic Prospect ing Progra m 1. We’ve owne d a mail ho use for 22 years targeting t he Senior Market place for final expense. 2. We mail in large quantities to ensure that our a gents have plenty of fresh leads to work (avera ge age nt at O ne Life works 30 fresh, exclusive direct mail lea ds a wee k). 3. Our direct mail leads our completely free to the age nts! 4. Every a gent has t heir own portal that t hey log – in to we ekly to place orders and receive their leads. Training Pro gram 1. We have one sc hedule d confere nce calls per week t hat will highlight different training topics. 2. One Life University - O nline Training a vailable 24/ 7 re plete wit h product information, sales prese ntations, and various ot her usef ul videos. 3. One Life Aca demy – t hree day new a ge nt training and orie ntation held at t he home office in Meridia n, MS. 4. Training Calls wit h our National Sales Trainer - We have them sche duled on t he 2 n d and 4th Monday of eve ry mont h at 2pm. T hese will be 90 minute training se ssions that everyone can point the ir new agent s or old age nts to every mont h for so me additio nal training. The format and conte nt will be the same as t he O ne Life Acade my. It w ill just be a we bina r!! Any age nt can plug in! Recruiting Progra m 1. Opportunity Me etings – to highlight the One Life progra m to ne w recruits. 2. We will host O pportunit y confere nce calls as nee ded to assist with recruiting. 3. Monste r Res ume Access - E very Lea der should be calling on res umes eve ry day! Any agent ca n call on res umes in any a rea that the y want!! If there is an Opport unity Meeting coming up, we want all to be calling to fill the meet ing up!! Example: Opportunity Me eting sc he duled in Housto n, T X on Wednes day, January 16 th at 11am, every Mana ger, Leade r, B uilde r should be calling res ume s daily to get age nts the re. I will do t he meet ing and refer t hem back to t he Mana ger w ho se nt t he m for next st eps and t he n ha ve the age nt plug into t he “Syste m, whic h is the Ma gic”! 4. Monste r Ads-We want eac h Ma nage r/Builder/ Leade r to invest in the ir ow n business and spe nd $100 for a 30 day ad on Monste r. This is o nly $1200 per year. If you hire one agent in a year and t he a gent writes a few apps, you will make your invest ment back very easily! You can work wit h David Hosc h on t he langua ge or conte nt , t he area yo u want to place the a d and t he pho ne number a nd e mail a ddress you wa nt t he prospect to respo nd. T his is how O ne Life has be en recruiting for the past year wit h muc h success!! We just need each of you to take c harge of your ow n efforts!! 5. Craig’s List Ads-each of you can post. T hey a re free. Work wit h David Hosch on co ntent and strate gy. 6. Warm Market Recruiting- Get Lists from yo ur new recruits. The se will always be our best recruits and a gent s!! The System is the Magic Incentive Program 1. Rookie Fast Start Program 2. Quarterly Cash Contests 3. Christmas Cash Contests 4. Distinguished Clubs (Crystal awards, Diamond rings, Rolex watches) 5. One Life National Sales Convention (all expenses paid five-star trip) Product Portfolio 1. Foresters 2. Americo 3. American Amicable 4. Liberty Bankers Life 5. Kemper Life Commission Program 1. Daily pay from carrier partners – directly deposited into your bank account 2. Day one vesting 3. Lifetime renewals 4. Persistency bonus opportunity with Liberty Bankers Life One Life Academy It is finally here! Make registering for the One Life Academy a breeze by registering online at http://www.onelifeamerica.com/careers/index.cfm/academy/. Make sure to forward this email to all of your new recruits to who need to register for the Academy as paper registration form are no longer accepted. Below are instructions. Paper registration forms are no longer accepted. Those paper forms that were received over this weekend will be processed. If you do not have a credit or debit card, you can register online and mail a check to One Life – Attention David Hosch – 3800 Hwy 45 North – Meridian, MS 39301 Click on this link to go directly to the registration http://www.onelifeamerica.com/careers/index.cfm/academy/ Click on "Register Now" at the bottom of the page Complete the registration form by filling out all blocks making sure to choose the correct date for the Academy you're attending o If you do not have a roommate in mind but would like to share a room with someone, please enter "roommate" in that block and we will select one for you Click "Continue" at the bottom of the screen You will now be redirected to a "Registration Payment" page where you will select"Single $200.00" or "Double $100.00", then click "Pay Now" You have now been redirected to the PayPal payment screen o If you do not have a PayPal account, click on "Don't have a PayPal account?" and you will be able to pay with a credit or debit card Complete your payment information by credit or debit card or by using your PayPal account You will receive a confirmation call within a few days from the One Life Marketing staff with more information about the Academy One Life Academy Classes 2013-2015 One Life Academy Dates •April 7-9, 2014 •June 16-18, 2014 •August 4-6, 2014 •October 6-7, 2014 •December 8-10, 2014 •February 2-4, 2015 Scott’s keys to be successful with OneLife America Success • 7-10 Appointments per day • Ask basics when setting appointments – don’t sell over phone • Assume sale • Have box In car with extra applications and supplies – both company supplies and your supplies (black and red pens, business cards) • Don’t call see everyone? • Know your products – product knowledge • Stay busy – Do Drive by’s/Be persistent and proactive • Maximize leads • Assume have a bank account • Show example of applications • Ride in car with manager if struggling – don’t be prideful • Be Honest and Dependable • Communication is key – PROMPT RETURNED PHONE CALLS and EMAILS FROM YOU AND US • Get into a routine (ex. Pull leads on Friday and Saturday and work Monday through Thursday) • WORK, WORK, WORK