“HFMA Networking-Understanding & Utilizing Available Resources” Victoria Morgan, FHFMA Past-President, So Cal Chapter November 15, 2012 Today’s Goals 1. Show several tools and resources that are available to all members. 2. Show the value of an HFMA membership. It’s more than a $275 magazine. 3. Give helpful tips to utilizing the websites and tools available. 4. Discuss how to effectively network with professional colleagues to a mutually beneficial end. About HFMA • 37,000 Healthcare Financial Professionals • 68 State & Local Chapters • National Organization Mission The Healthcare Financial Management Association (HFMA) is the professional membership organization for individuals involved in the financial management of healthcare. HFMA serves and represents members by Providing professional development through education, information, certification, peer interaction and leadership training Influencing healthcare financial management and accounting policy decisions, principles and practices through advocacy and dissemination of information; and Establishing and promoting the highest standards of professional and ethical conduct. Strategic Direction Vision and Purpose To be the indispensable resource for healthcare finance. HFMA Vision To define, realize, and advance the financial management of health care by helping members and others improve the business performance of organizations operating in or serving the healthcare field. HFMA Purpose Chapters “Because of HFMA. . .” “Because of HFMA, I met hundreds of dedicated professionals at chapter meetings. I’m more optimistic about our future after witnessing your commitment to our industry . . . Because of HFMA, I worked with some of the brightest, most talented people I’ve ever met . . . If you’re actively involved, you have your own ‘because of HFMA…’ list. You already know that the more you give, the more you receive back. My wish is that your personal list will continue to grow.” How do you use your HFMA Membership? Read HFM magazine Attend In-Person Events for Education and Networking Resources from the So Cal Chapter Website Resources from the So Cal Chapter’s LinkedIn Website Read the Newsbrief Receive Member Discounts Attend Webinars or “Virtual Conferences” Earn a Certification Designation Resources from the National HFMA website Access HFMA’s Knowledge Center Job Resource Center (Hiring or Looking) Stay Updated on National or Local Healthcare News Interact on HFMA’s Forums which are Segmented by Discipline Read HFMA emails such as “HFMA wants you to know” Utilize HFMA’s National Member Data Base Value* Noun: 1. relative worth, merit, or importance • What is the value of your HFMA membership VS the cost of $275 / year? • How many of the items from the previous slide do you utilize? • At >$23 / month, if membership saves you or your staff 30 minutes, or assists in resolving one complex claim, or improves any Best Practice, your Return on Investment (ROI%) is ______% <insert your own figure, but it is huge> Education Choose In-Person and Distance Learning • Certification • ANI: The Healthcare Finance Conference • Seminars • Webinars • Virtual Conference • E-learning Education Meet Today’s Challenges “Training, education, and job requirements keep going up. CFOs are now truly strategic leaders, so we've ratcheted up the level of information for them. At the mid level, directors and managers need to operationalize strategies; they need to know how to manage change. And people at the start of their careers need to know the nuts and bolts.” -Richard L. Clarke, DHA, FHFMA President and CEO, HFMA Networking Tips 1. 2. Attend events as often as you can, including webinars and virtual events Attend the social activities such as golf, receptions, or this poolside session 3. Sit at tables for breakfast and lunch with new faces 4. Introduce yourself to a Board member(s) 5. Ask for introductions to those who may have solutions for your needs 6. If you are a vendor, attend the educational sessions as well as the vendor hall 7. Ask questions you may have of the speakers during Q&A 8. Social Network – LinkedIn 9. Give feedback on how we are doing / share ideas or concerns 10. Volunteer to serve on a committee Professional Designations Position You for Career Growth A way to demonstrate your comprehensive understanding of healthcare financial management HFM Magazine Can also be accessed online when you are logged in as a member. (HFMA.org) In-Person Events for Education & Networking Online calendar- searchable by date, topic, location, host or type Did You Know? You can access local chapter information such as contact info for current Board members, current year budget & financials, strategic plan, as well as chapter by laws and more: http://www.hfma-socal.org Current and past editions of the our newsletter called Newsbrief can be downloaded online: http://www.hfma-socal.org Unless you have changed the default, your log in credentials are your member # and your password is your last name. You can instantly locate a state chapter website from this national link: http://www.hfma.org/Templates/MyHFMA.aspx Chapter Web-site: www.hfma-socal.org Use drop down side menus to access the site including a listing of all Educational Sessions, Webinars, and social events Access Past Chapter Newsletters www.HFMA.org Receive Member Discounts Events are discounted for members and Current Year’s Buyers Resource Guide is searchable online E-Learning, Webinars or “Virtual Conferences” Multiple options are available which cover a range of topics, some of which are FREE! Earn a Certification Designation (CRCR,CHFP, FHFMA) A powerful tool related to career advancement and working industry knowledge across disciplines HFMA’s Knowledge Center 100’s of articles and tools broken down by discipline and subdiscipline. Knowledge Center Discipline: Revenue Cycle Sub-Discipline: bad debt, collections, charity, CDM, denials, self pay, patient access Job Resource Center View Jobs, Post Jobs, Review Resumes National or Local Healthcare News Updates Current news articles and opinions. Older articles archived for searches. HFMA’s Forums CFO / Legal/ Reimbursement / Revenue Cycle HFMA Email Updates Including weekly news highlights What could be easier than having all the new wrapped up and delivered? HFMA Member Login – username is normally your email address HFMA’s National Member Data Base* Searchable by name, organization, title, chapter position, more… HFMA’s National Member Data Base* Note: Individual’s email address is NOT exposed HFMA’s National Member Data Base *Conditions of use * By accessing this service you agree and accept that the contents hereof are proprietary to HFMA and may not, in whole, or in part, be reproduced, copied, disseminated, entered into a computer database, used as part of or in connection with a mailing list, or otherwise utilized, in any form or manner by any means, except for the user's individual, personal, and confidential reference. Failure to comply with these conditions may result in prosecution under federal copyright laws. • • Individual email addresses are not exposed through the directory lookup. Keep in mind, you might be emailing someone’s HOME email address if they have choose to register that way! HFMA does monitor any abuse or spamming that may occur through this tool (remember you are logged in) • Your Leadership Potential “There's no question that my involvement with HFMA provided me with the skills and confidence to move from CFO to CEO, helped me develop strategic planning skills, professional-relationships-building skills, creative thinking, and public speaking. Without a doubt, my leadership within HFMA also helped give my new board the confidence to take that risk on an unproven CEO. HFMA builds leaders.” Believe to Achieve A Better Future in Health Care “We can't provide the care and compassion for patients...but we can help provide the means, we can doggedly fight for adequate funding, we can try to correct a massively flawed payment system.... That’s why membership in HFMA is so important. It makes my job so much easier and rewarding, and I know it does yours as well.” Fred Lucky, FHFMA Senior Vice President Kansas Hospital Association A First Experience with HFMA “Approximately 300 people were there. The quality of the presentations was excellent, and the people were so friendly and outgoing. From then on, I was hooked on HFMA. The heart of HFMA's benefits is the opportunity to build relationships with other members. From those relationships flow the opportunities to learn, to grow in your career, and to feel part of a community.” David Canfield 2003-04 Chair, HFMA Chapter Events – Why WE Do what WE Do…. First Stop: Chapter Davis Chapter Management System • • • • Supports the strategic direction of HFMA Ensures delivery of services to members Sets standards that are fair and attainable Recognizes and rewards extraordinary outcomes via the awards program 35 DCMS Year HFMA Fiscal Year May Jun Jul Aug Sep Oct Nov Dec Jan Feb Mar 1st Quarter 2nd Quarter 3rd Quarter 4th Quarter Apr May DCMS Chapter Requirements Due Date Required Documentation Due Date Required Documentation June 1, 2012 • Enter Annual Operating Budget via QuickBooks Online • Review Chapter Balanced Scorecard goals • Information due: • Annual Educational Program Plan Jan 2013 Membership Satisfaction Survey February 10 DCMS Quarterly Reporting Deadline: • Educational Program Reporting • Chapter Newsletter Reporting April 1 Information due: • Submit 2013-14 Chapter Leadership Roster April 21-23 Leadership Training Conference (LTC) May 10 DCMS Quarterly Reporting Deadline: • Educational Program Reporting • Chapter Newsletter Reporting July 1 Information due: • Chapter Verification Form • Annual Operating Budget • Chapter Board Meetings for 2011–12 • Chapter Bylaws Adherence • Chapter Web Site • Founders Award Maintenance August 1 Information due: • Annual Financial Review • IRS Form 990 Aug/Sept Fall Presidents Meeting (FPM) Aug 10 Nov 10 DCMS Quarterly Reporting Deadline: • Educational Program Reporting • Chapter Newsletter Reporting How Do We Know How We Are Doing? • DCMS Acknowledgement Reports • CBSC Reports – Chapter Balance ScoreCard • End of Month Reports – New members, transfers in/out, reinstatements • Posted monthly by 10th of the month • Program Planning Tool (PPT) Reports • Annual Membership Satisfaction Survey – Distributed in October; results shared in January Chapter Balanced Scorecard • Emphasizes key chapter performance elements • Aligns with HFMA strategic priorities • Regional Executive Council (REC) sets elements, goals, weights, and Threshold Performance Level (TPL) 39 2012-13 Approved CBSC Elements & Weights Element/Goal Weight Education (Registrant Hours per Member)* 30 points The lesser of 14.2 registrant hours per member or 0.5% growth * The HFMA Strategic Planning Committee expects management to bring this goal back to RE Council if 14.2 registrant hours per member is exceeded in Fiscal Year 2011-12. Membership 20 points Align with HFMA’s count of 0.4% over May 1 count Member Satisfaction 15 points >= lesser of 60% chapter respondents who are very or extremely satisfied with chapter services or 5 percentage points improvement over the prior year’s score Certification 15 points >= % of certified members = HFMA May 1 Average (x.x%) or 1 more exam taken than taken in the previous year Days Cash on Hand 10 points Between 150 and 600 days. Chapters in excess of 600 DCOH parameter, but who achieve both education and membership satisfaction goals, will receive credit for DCOH. Chapter Board Composition 5 points Chapter Board composition to reflect 40% provider percentage as of June 1. All chapters are grandfathered in and will receive 5 points for the 2012-13 year. On-time Reporting 5 points Meet all reporting requirements on time Total 100 points TPL = 60 points Creation of a Chapter Advancement Plan by those chapters whose April 30, 2013 CBSC Total <= TPL Chapter Award Categories –Awards of Excellence for Education, Certification, Membership –Henry C. Hottum Award for Education Performance Improvement –Helen M. Yerger Special Recognition Award Robert M. Shelton Award for Sustained Chapter Excellence 2011 Recipient – New Jersey Chapter What About Me? • Founders Merit Award Program • Chapter Life Membership • Frederick C. Morgan Individual Achievement Award Founders Merit Award Program “Recognizing the Volunteer in You” Bronze 25 member points Silver 50 total member points Gold 75 total member points Medal of Honor Board nomination 3 years active involvement Gold Award recipient Volunteers • The Southern California HFMA chapter is run by volunteers made up of Board Members, Officers, and Committees. • We are always in need of active volunteers to serve on committees. • If you are interested, please contact any Board member or our chapter President-Elect, Jim Moynihan at james.moynihan@usbank.com Q&A