Responsible Service of Alcohol SITHFAB009A NSW OLGR approved Design © geoff meston Presenter: RTO administration 1. 2. 3. 4. 4. 5. 6. 7. 8. Memorandum of Understanding Accreditation Student Register (Photo ID required) Breaks: 11.00 - 11.15; 12.45 – 1.15; 2.45 – 3.00; Finish 4.00 Amenities Fire Evacuation Phones Smokers Assessment & Certification Certification (2) Statement of Attainment • • • • Nationally accredited SITHFAB009A Keep it safe at home Apply to CMDA for a replacement NSW CLGCA Photo License • $70 RSA • $30 RCG • Interim Certification valid for 60 days • Apply to post office for actual license card • Apply to OLGR for replacement • Middle name on application form! • http://www.olgr.nsw.gov. au/photocard.asp Context of RSA in NSW Quiz Why are we here??Community concerns 1. 2. 3. 4. More responsibility and accountability from suppliers Crime and violence Underage Health Liquor Act 2007 (commenced 2008) 1. 2. 3. 4. where when how who Key agencies Activity Legislative framework for RSA Liquor licenses Hotel Club On-premises Packaged Producer/ Wholesaler Limited License categories harm minimisation & public interest Public interest & Venue conduct Disturbance complaints Disciplinary complaints Temporary Closure orders Declared premises: Records over previous 12 months • ≥ 19 Assaults • Lockouts; early bar close; plastic; drink limitations; timeouts • 12-18 Assaults • Plastic; timeouts; early bar close • 8-11 Assaults • “Additional OLGR support”; you are on notice 3 strikes legislation “Prescribed Offences” Strike One is automatic at conviction. (court conviction OR payment of penalty notice). Strikes 2 & 3 “discretionary” 3 years for expiry 3 strikes summary TWO key Offences (licensed venue) Permitting….. (licensee) Serving liquor to….. (staff + other) Penalties Up to $11000 On the spot up to $1100 Intoxication Avoiding prosecution….????? NO statutory defence….. Asked them to leave & organised transport home Refused service of alcohol Responsible promotions Food available Local accord membership Ongoing RSA training 2 Intoxication: Liquor law definition: 2 criteria required 1 Voluntary Exclusion …… Venue obligation to comply with request fail to quit… when asked the premises the “vicinity of the premises” (50m) exemptions to “vicinity” Re-Entry prohibitions The premises: 24 hrs “Vicinity”: 6 hrs Penalties Up to $5500 fine, or $550 on the spot penalty notice Excluded for repeatedly drunk, disorderly or violent Licensee is member of local liquor accord Licensee applies to CGLCA for Banning order No entry to premises and vicinity Banning Orders Up to 6 months Minors Licensee Staff Patrons Other minors Minimal legal defence available News.com.au $11000 and / or 12 months jail….for you? Up to $1100 penalty notice Minors: part two Second party sales: selling AND supplying $11000 and /or 12 mths jail $1100 penalty notice www.medeguru.com Remote sales Recipient ID required Fines $2200-3300 Minors serving alcohol on licensed premises $5500 Clubs…Approval available: ok in dining room; non restricted area www.entrepeneur.com www.wikihow.com Minors: entry to licensed premises hotels Alone: accom; restaurant With adult: bistro; lounge; Registered on premise club Alone: most ok. With adult: public entertainm’t area Walk-through provision non restricted area with Member >18 With temp member: in presence of (responsible adult) Walk-through provision Fines: Licensee $5500 ($550) ; minor $2200 ($220) Unrestricted: Packaged; Limited; Producer / wholesaler Responsible adult Someone who is at least 18, AND 1. __________________________________________ or 2. __________________________________________ or 3. ___________________________________________ . Evidence of Age www.thefullwiki.org.au www.dfat.gov.au www.crimlaw.com.au What are we looking for??? No.1 Minors not to be served liquor No.2 Bar areas of hotels & clubs No. 3 Minors area Authorisation sign: hotels Mandatory signs: all licensed premises No.4 Breath testing above test machine Mandatory Sign no. 5 Internet Operators IT IS AGAINST THE LAW TO SELL OR SUPPLY ALCOHOL TO, OR TO OBTAIN ALCOHOL ON BEHALF OF, A PERSON UNDER THE AGE OF 18 YEARS No. 6 Clubs: at Guest Register by 31 March 2011 Undesirables Products Director – General may ban if: Indecent Encourage rapid consumption Easily confused with non alcoholic products Not in public interest Max penalty : $5500 Promotions: (see schedule C) Director – General may ban if: Appeals to minors Indecent Non standard measures Free; extremely cheap; short period discounts Not in public interest Max penalty: $5500 S 102 Liquor Promotions….Risk • VERY cheap • Competitions • Non standard size • Credit • All you can drink • > 2 hours Hi. Law says “NO!” • Bulk pre-mix • Multiples • Competitions – mid strength • 1-2 hour time Med. Law says “if managed” • Standard sizes • 1 freeby • Lo discounts • < 1 hour • Prizes not consumed on premises Lo. Law says “YES!” activity Alcohol guidelines for low-risk drinking What is a standard drink? Is NOT a ‘serving’ of alcohol The same for different glass sizes Easy to measure with wines It IS 10grams of pure alcohol A concept to enable you to track how much you drink Found at Standard drink Guide www.alcohol.gov.au Found on packaged alcohol labels Standard Drink Guide www.alcohol.gov.au Impact of alcohol consumption Death Community cost Disease & treatment Violence Car crashes Risky behaviour Binging Drunk people: funny until you have to clean up after them Immediate effects Discuss…. 2 hrs per std drink Drink driving…..? 0.05g / 100 ml BAC How can you lower it??? 1 hour per standard drink Question You’re drinking middies of light & you’re male How many can you drink over a 3 hour period and still drive home (ie <0.05 BAC)? Snapshots from the war zone: the short term effects 8pm…sober: Not my type 10pm…6 schooners: Hmmm, how’d she slip past me? 1am…8 rums: Woo Hoo! there’s my future wife! Effects of alcohol THE BEER GOGGLES 8pm…sober: Yeah pal, not even when hell freezes over. 10pm…5 Cruisers: At last, someone acceptable to dance with! Effects of alcohol 1am…7 peach bellinis: Hmmm, I’ll have to grab this little gem before the others spot him. THE CRUISER GOGGLES Long term impacts Susceptibility factors activity Strategies to prevent intoxication & underage drinking Speech Balance Coordination Behaviour Indicators of Intoxication smell of alcohol? time drinking? arrival time? sober to start with? what drinking? Make observations OTHER DETERMINANTS how much? Reasonable belief Refusal for intoxication Reasonable person test Not discriminatory Other medical conditions: try to determine 1. intro Hello, state who your are 2. approach Not in front of friends, non authoritative, relaxed 3. emotion Eyes, short sentences, repeat, no arguments 4. refuse Clear, concrete statement 5. notify Other personnel 6. exit nearest 7. ban if necessary Strategies for preventing Intoxication House policies. RSA retraining Management & Directors support RSA & staff RSA monitor / host Internal self audits Voluntary restrictions: curfews drink restrictions Promote low & non alcoholic drinks Food, water, entertainment; responsible pricing. www.shop.nsw.gov.au $11000 and/or 12 months jail?? www.bartendertoolkit.com www.perthnow.com.au Strategies for preventing Underage drinking Tips for checking... Saying no to underage drinkers Activity: 5 minutes. complete the policy House Policy We don’t serve… We do…. We provide…. Our staff….. Getting people home…. Avoiding negligence claims. Add transport to your House Policy www.killmydaynow.com Local stakeholders Liquor accords Community centric solutions School / alcohol education Non regulatory agreement to alter aspects of operations Good for business reputation www.hasslefree. com.au Link Drinking Spiking....the scourge of your venue Strategies for prevention Monitoring Alertness Floor supervision Suspicious behaviour Report doubts Responding Take action 000 Maintain scene Incident register Group activity 1. 2. 3. 4. 5. 6. The 18th birthday The wedding The 3 day festival of love and rock next door: you are a liquor safety consultancy advising the organisers Your new nightclub The 30 yr old hen’s night The trade show in your auditorium (free booze) • Pick one: detail every strategy you would employ to keep out of RSA trouble at every level of your operation. • 10 minutes; then present to class