Participants will gain knowledge and understanding
in the relevant provisions of veteran-related
legislation, including:
 The Roles of the LVERs & DVOP
Specialists
 Veteran Eligibility
 AJC and Priority of Service
Participants will learn strategies for refining their
relationships for and with:




Integration within the AJC
Working with Veterans
Businesses
Community Based Organizations
Participants will have an understanding of how to
maximize employment for veterans and upon
completion will be able to:
 Identify Veterans Characteristics,
Traits, and Challenges
 Connect Veteran Capabilities to
Employment Opportunities.
Participants will have the knowledge and ability
to advise veteran clients on the use of online
resources to:
 Increase Access to Apprenticeship,
Licensing & Certification
Opportunities
 Research Labor Market Dynamics
and Businesses.
Participants will learn how to assist veterans to
effectively communicate their abilities in the job
search process to advise veterans concerning:




Job Postings / Openings
Application Procedures
Resumes
Interviewing
Participants will learn how to convey to veterans
the importance of continuing self-directed
professional development to maintain
employment.
U. S. Department of Labor Organizational Chart
Secretary of Labor
Thomas Perez
VETS Assistant Secretary of Labor
RAVET
Keith Kelly
Region 1
Boston
Region 6
San Francisco
Region 4
Chicago
Region 5
Dallas
Region 3
Atlanta
Region 2
Philadelphia
U. S. Department of Labor Organizational Chart
Secretary of Labor
Thomas Perez
VETS Assistant Secretary of Labor
RAVET
DVET
ADVET
VPA
AJC
SVC
LVER
DVOP
Keith Kelly
Disabled Veterans
Outreach Program
Roles and Responsibilities
4103A / VPL
Title 38 U.S.C. Chapter 41
Section 4103 A
Full or part-time
Role is Intensive Services/Facilitating Placements:
A. Special disabled veterans
B. Other disabled veterans
C. Other eligible veterans
Maximum emphasis in meeting the employment needs of
veterans shall be placed on assisting economically or
educationally disadvantaged veterans.
LVER Utilization
Title 38 U.S.C. Chapter 41
Section 4104 (b)
LVER Utilization
Title 38 U.S.C. Chapter 41
Section 4104 (b)
(1) Outreach to employers:
o conduct seminars for employers
o in conjunction with employers, conduct job search
workshops and establish job search groups;
and
(2) Facilitate employment, training and placement
services furnished to veterans.
and
(e) Reporting

JVSG will serve fewer veterans and provide higher
rates of intensive services

Wagner-Peyser/WIA’s workload of veteran clients will
increase with fewer referrals to JVSG
◦ Veterans will receive priority of service
Statutorily-Mandated
Responsibilities
DVOP Specialists
LVER Staff
provide intensive
services to veterans
with SBE*
are not to provide
services to any other
population.
conduct ER outreach
& JD in the local
community, on
behalf of all AJC
veterans
are not to provide
direct services to
participants
*or other populations as specified by the Secretary
1.
2.
3.
4.
5.
6.
Special disabled or disabled veteran (38 USC 4211)
Homeless (Homeless Assistance Act 42 USC 11302(a))
Recently-separated currently long term unemployed
(27 weeks within the last 12 months)
Offender incarcerated or released (WIOA Section 3(38)
Lacking a high school diploma or equivalent
Low-income (as defined by WIOA Sec. 3(36)
DVOP specialists may also provide services to the
following populations:
As specified by the Secretary
◦ Veterans, ages 18-24
As specified in the FY 2014 Omnibus Appropriation
◦ Transitioning service members in need of intensive services
◦ Wounded Warriors in military treatment facilities and their
family caregivers.
Serving Veterans at American Job Centers
Veterans seeking
AJC Services
Total Veteran population
(~21.2 million)
(1.3 million participants)
Veterans with SBE
(417,000 participants)
DVOP Specialists
(328,000 participants)
21
DVOP Specialist Duties
VPL 03-14
Consistent with WIA Section 134(d)(3)(C), the intensive
services category now is clarified to include:
Comprehensive and specialized assessment
Develop an individual employment plan
Group Counseling
Individual counseling / career planning
Short-term pre-vocational services
Case Management
Case management is a service delivery strategy
CM Components:
Conduct an assessment
Develop an employment plan
Follow-up
LVER Utilization
VPL 03-14
LVER Duties/Employer Outreach
VPL 03-14
• Planning & participating in job &
career fairs
• Conducting employer outreach
LVER Duties/Employer Outreach
VPL 03-14
In conjunction with employers,
conducting job searches and workshops,
and establishing job search groups
LVER Duties/Employer Outreach
VPL 03-14
Coordinating with unions,
apprenticeship programs and businesses
or business organizations to promote and
secure employment and training
programs for veterans
LVER Duties/Employer Outreach
VPL 03-14
Informing Federal Contractors of the
process to recruit qualified veterans.
Promoting credentialing and licensing
opportunities for veterans
LVER Duties/Employer Outreach
VPL 03-14
Coordinating and participating with
other business outreach efforts
Definitions:
Eligible Person
Special Disabled Veteran
Eligible Veteran
The term “Eligible Person" means-(A) the spouse of any person who died of a serviceconnected disability,
(B) the spouse of any member of the Armed Forces serving
on active duty who, for a total of more than ninety days: (i)
missing in action, (ii) captured in line of duty by a hostile
force, or (iii) forcibly detained or interned in line of duty by
a foreign government or power, or
(C) the spouse of any person who has a total disability
permanent in nature resulting from a service-connected
disability or the spouse of a veteran who died while a
disability so evaluated was in existence.
The term “Special Disabled Veteran" means —
(A) a veteran who is entitled to compensation (or who but for
the receipt of military retired pay would be entitled to
compensation) under laws administered by the Secretary for a
disability (i) rated at 30 percent or more, or (ii) rated at 10 or
20 percent in the case of a veteran who has been determined
under section 3106 of this title to have a serious employment
handicap; or
(B) a person who was discharged or released from active duty
because of service-connected disability.
The term “Eligible Veteran" means a person who:
(A) served on active duty for a period of more than
180 days and was discharged or released with other than
a dishonorable discharge;
(B) was discharged or released from active duty because
of a service-connected disability; or
The term “Eligible Veteran" means a person who:
(C) as a member of a reserve component under an order to
active duty served on active duty during a period of war
or in a campaign or expedition for which a campaign
badge is authorized and was discharged or released from
such duty with other than a dishonorable discharge.
(D) Was discharged or released from active duty by reason
of a sole survivorship discharge (as defined by section
1174(i) of Title 10)
This role conducts outreach to
businesses as a main function of
their position?
DVOP
LVER
AJC Staff
Sally comes into the AJC office.
She is a veteran and shows her
Gold Card at the reception desk.
Who would assist Sally?
DVOP
LVER
AJC Staff
John is a veteran who has been
unemployed for the last 19
weeks – almost 6 months.
When he arrives at the AJC, who
would work with John?
DVOP
LVER
AJC Staff
Ray is a recently separated
veteran that tells the AJC staff
member he received a
dishonorable discharge.
Who is the appropriate person to
help Ray?
DVOP
LVER
AJC Staff
Who works with the business
services team?
DVOP
LVER
AJC Staff
Julie was released last month
from the state prison.
She is a Marine who was
honorable discharged in 2012.
Who would be the appropriate
person to assist Julie?
DVOP
LVER
AJC Staff
This person has many roles, but
their primary function is to
outreach to employers?
DVOP
LVER
AJC Staff
One of the functions of this
persons job is to work with
apprenticeship programs?
DVOP
LVER
AJC Staff
Morgan is a veteran who lives
with his sister and sleeps on her
couch.
When he visits the AJC, who
would assist him?
DVOP
LVER
AJC Staff
Many individuals in the AJC
provide IS.
This person provides IS for
individuals who have SBEs…
DVOP
LVER
AJC Staff
The AJC manager wants to
conduct a job fair next quarter.
Who would be the best person to
ask to organize and manage the
job fair?
DVOP
LVER
AJC Staff
DVOP
LVER
AJC
VETERAN and DISABLED VETERAN
•
•
•
Entered Employment Rate
Employment Retention Rate
Six-month Average Earnings
Percentage of veterans served by the DVOP
who receive IS.
LVER – Business Relations


Individual Employers/Businesses Contacted
Number of DVOP IS veterans whom businesses
will be contacted by LVER staff for job
development.
All Veterans, Eligible Persons and Disabled Veterans
•
•
•
Entered Employment Rate
Employment Retention Rate
Average Earnings
IS services received from DVOP compared to AJC
staff.
AJC
 Veterans
 Businesses
 Community based organizations

Positives, challenges, communication for a “win-win”,
strategies and techniques…
`Priority of service' means, with respect to
any qualified job training program, that a
covered person shall be given priority over
nonveterans for the receipt of employment,
training, and placement services provided
under that program.
(Chapter 42, section 4215)
20 CFR 1010.200
`Qualified job training program' is any
workforce preparation, development, or
delivery program or service that is directly
funded, in whole or in part, by the Department
of Labor.
(Chapter 42, section 4215)
20 CFR 1010.200
Key Definitions
Veteran [38 USC 101(2)]
 Active military service
 Discharged under “other
than
dishonorable” conditions
20 CFR 1010.110
This definition differs from the WagnerPeyser definition that appears at 38 U.S.C.
4211(4)(A) and includes a “180 day” criterion
Key Definitions
Eligible Spouse
 Eligibility derived from a living veteran
 Service member is missing in action, captured or
forcibly detained
 Veteran has total service-connected disability,
per VA evaluation
 Eligibility derived from a deceased veteran
 Veteran died of a service-connected disability
 Veteran died while a total service-connected
disability, per VA evaluation, was in existence
20 CFR 1010.110
Entitlement
A covered person is entitled to priority of
service under any qualified job training
program if the person otherwise meets the
eligibility requirements for participation in
such program.
20 CFR 1010.110
20 CFR 1010.200
The right to take precedence over non-covered persons
– Depending on the type of service or resource being
provided, taking precedence may mean:
 Covered person gains access to service or
resource earlier than the non-covered persons
 Covered person receives service or resource
instead of a non-covered person when
AJC
resources are limited

Identifying covered persons at point of entry

Implementing processes to ensure covered persons
are made aware of:
 Entitlement to priority of service
 Other employment, training and placement services
available
 Eligibility requirements for those programs or services
20 CFR 1010.230
§ 1010.300(b)(2) of the Rule states: The processes for
identifying covered persons are not required to verify
the status of an individual as a veteran or eligible
spouse at the point of entry unless they immediately
undergo eligibility determination and enrollment in a
program. (emphasis added)