Office of Small Credit Union Initiatives Martha Ninichuk, Deputy Director Challenges and Opportunities for Small Credit Unions Many small credit unions are struggling to survive and thrive Presentation Title 2 Challenges Strategic Presentation Title Operational Regulatory 3 Challenges Shrinking fields of membership Loss of income (loan, investment and fees) Inability to obtain and maintain credit union staff Retiring CEOs/Managers Lack of Succession Plans Presentation Title Strategic 4 Challenges • Failure to update computer systems • Ability to offer relevant products and services • Or try to offer products and services when the credit union isn’t ready Presentation Title Operational 5 Challenges • New Small Credit Union Exam Program • Fraud, Fraud, Fraud • Call report Regulatory – Late filing penalties – Electronic filing requirement • Home Credit Union Rule Presentation Title 6 Impact on Small Credit Unions Challenges and Opportunities 7 Credit Unions by Asset Class 2003 vs 2013 7558 8,000 7,000 6,000 4484 1,000 2003 2254 2013 2230 2269 1930 3,000 2934 4,000 2,000 4624 5,000 0 Challenges and Opportunities 8 Number of Small Credit Unions (Assets less than $10 million), 2000-2013 2000-2011 7,000 6,000 5,864 5,350 4,969 5,000 -224 4,576 4,254 4,020 4,000 -94 3,805 3,599 3,275 2,994 3,000 2,782 2,572 2,348 2,254 2,000 1,000 0 2000 2001 2002 2003 2004 Challenges and Opportunities 2005 2006 2007 2008 2009 2010 2011 2012 2013 9 Membership Trends at Small CUs 2003 - 2013 CUs with less than $10MM in Assets Potential Members Members Millions Millions Members CUs with less than $50MM in Assets 32 Potential Members 200 24 150 16 100 50 8 Challenges and Opportunities 10 Net Worth Growth 2003-2013 89% 100% 75% NW Growth Per Credit Union 2003 to 2013 61% 50% 27% 25% NW Per Asset Class 2003 to 2013 16% 6% 0% -25% -50% Challenges and Opportunities -25% -19% -44% 11 How it Shakes Out SMALL CUS FROM 2000-2013 (Q3) 251 Liquidated 59 Assisted Merger 3313 Merged 597 Shrunk 3686 Grew 836 Grew Big 0 500 Challenges and Opportunities 1000 1500 2000 2500 3000 3500 4000 12 What can be done to stop the decline? Challenges and Opportunities 13 Let’s Look at the Facts • Small credit unions need to update their current business model. • Define the credit union’s niche market. Who has the need? • How does your credit union become relevant in your community? • What do they need? Check Cashing, small loans, financial education • In other words, how do you plan to survive? • Who can assist you? Challenges and Opportunities 14 What about Collaboration? Not merging, partnering. Challenges and Opportunities 15 Benefits to Collaboration Small Asset Credit Unions • Ability to provide a product or service not otherwise able to • Assistance in HR, Compliance/Regulation, Back Office, etc. Presentation Title Large Credit Unions • Fee income opportunity • Mission Oriented • Small credit unions ARE needed to continue tax exemption 16 Collaboration at Work Awarded NCUA’s First Collaboration Grant in April, 2013 $50,000 NCUA Awards $50,000 Collaboration Grant to South Carolina Credit Unions Group Will Create Talent Management Project for Small Credit Unions ALEXANDRIA, Va. (April 16, 2013) – A group of South Carolina credit unions are collaborating on a groundbreaking project to improve talent management with the support of a $50,000 National Credit Administration (NCUA) collaboration grant. Health Facilities Federal Credit Union, a low-income credit union located in Florence, will collaborate with South Carolina Federal Credit Union, located in North Charleston, and its credit union service organization (CUSO), Optimal Talent Solutions, to provide free talent management consulting and training in areas including succession management, recruitment, performance management, and diversity and inclusion. Two other credit unions, Greenwood Municipal Credit Union, Greenwood, and Spartan Federal Credit Union, Spartanburg, will also participate. NCUA’s Office of Small Credit Union Initiatives (OSCUI) manages the process used by the agency to award the grant. Challenges and Opportunities Participating Partners Purpose: Focus on the Human Resource Needs of 3 small credit unions South Carolina Federal Credit Union Health Facilities Federal Credit Union Greenwood Municipal Credit Union Spartan Federal Credit Union Assets $1,306,358,502 $24,905,031 $35,955,714 $11,800,377 #of Members 151,357 8,680 5,825 2,769 # of Staff 384 14 16 4 FT; 3PT Field of Membership Community Multiple common bond primarily health care Multiple common bond primarily federal, state, local government Community credit unions Low Income Designation? No Yes No No • Optimal Talent Solutions Challenges and Opportunities Why HR? Typically, small credit unions do not have the resources and means to support a human resource staff, leaving the credit union at a major disadvantage. Challenges and Opportunities The Collaboration • Corporate Culture • Human Resources • Performance and Development • Succession Planning Challenges and Opportunities Collaboration Makes Sense Uses the services and expertise of a larger credit union to provide HR services to 3 very small credit unions. The larger credit union has the HR professionals already familiar with a credit union and the associated HR challenges. These professionals have the resources to provide the needed analytics and training the small credit unions could not affordin either costs or time. Robert Harris, CEO of Health Facilities FCU in Florence, SC Challenges and Opportunities Why Collaborate? The larger credit union uses the capacity of its staff to provide services for a small credit union which could not afford the services. The larger credit union helps to offset it’s costs with fee income paid by the small credit union for the services. Challenges and Opportunities Obstacles? Small credit unions fear large credit unions will take-over opportunity. Part of due diligence is to investigate and become comfortable with any partner. Challenges and Opportunities Building the Collaboration • Look for partner credit unions – Attend League functions, Chapter Events – What are commonalities of need? – Determine Collaborative effort • Find larger credit union that may be a good potential partner – Look at websites and call reports. – Ask your peer credit unions. • Get to know the CEO. See if they have extra capacity. • Be open with your needs and wants. Challenges and Opportunities Collaboration Opportunities • • • • • • Back office Collections Marketing Products & Services Training Shared executive officers Challenges and Opportunities Think of Alternatives • What may be an expense for you may be an opportunity for someone else or, the expense for one may be an opportunity for you. • Look at every aspect of your operation. What is draining your desire to better serve your members? How can you release yourself of that burden? Challenges and Opportunities Available Assistance Presentation Title 27 Are you a Low Income Designated Credit Union? Low-Income Designated Credit Unions Per Year 2000 1800 1600 1400 1200 1000 800 600 400 200 0 1990 1995 Challenges and Opportunities 2000 2005 2010 28 Low-Income Designation NCUA Designation • A federal credit union qualifies for LID when a majority of its membership (50% + one member) qualifies as Low-Income • Low income members are those who earn 80 percent or less than the median family income for the metropolitan area where they live • or the national metropolitan area, whichever is greater. • State chartered credit unions must work through their SSA Challenges and Opportunities 29 BENEFITS OF LID 1. Non Member Deposits 2. Office of Small CU Initiatives 1. Loans 2. Grants 3. Consulting Services 3. Transactional services to potential members 4. Member Business Loans (MBL) 5. Secondary Capital Accounts Challenges and Opportunities 30 Challenges and Opportunities 31 Grants and Loans Challenges and Opportunities 32 2014 Grant Round 1 Initiative CDFI Certification Student Internship New Product Applicants 108 167 247 Next Grant Round June 14 Amount Requested $270,000 $646,640 $1,673,000 $2,589,640 Requested from 320 Applicants! Grants and Loans 33 Consulting Enrollment • Nomination cut offs are May 31 (for consulting in the third and fourth quarters of each year) and November 30 (for consulting in the first two quarters). • www.ncua.gov/OSCUI/Consulting Challenges and Opportunities 34 FOCUS Sign Up Challenges and Opportunities 35 Other Grant Programs • Many low-income credit unions also obtain assistance from the Treasury by qualifying as Community Development Financial Institutions. As of December 15, 2013, there are 808 certified CDFIs; 177 are credit unions 2013: 38 cu’s received an aggregate $26,322,093 2012: 25 cu’s received an aggregate $17,191,358 www.cdfi.gov Challenges and Opportunities OSCUI will be releasing CDFI information videos in May. 36 Other Resources State Leagues/Associations National Federation of Community Development Credit Unions www.cdcu.coop National Credit Union Foundation www.ncuf.coop Filene Research Institute www.filene.org Challenges and Opportunities 37 NCUA OSCUI Contact Page Feel free to contact our office with questions: Consulting OSCUIConsulting@ncua.gov. Grants & Loans OSCUIApps@ncua.gov. Partnerships & Outreach Partners@ncua.gov. Training Challenges and Opportunities OSCUITraining@ncua.gov. 38