ENGLISH FOR BUSINESS COMMUNICATION C1 STUDENT’S ANWER SHEET
NAME:
PRACTICE NUMBER:
Date:
BUSINESS SKILLS 2.4. EFFECTIVE MEETINGS
Please write your answers here.
Remember to add any new words to your list of vocabulary.
Exercise 1B LEAD-IN, page 24.
Listen to the podcast and check your answers to Exercise 1A.
Discuss your answers with your partner.
LISTENING 2A.
Listen to the recording and answer the questions here:
1. What news does Paula formally announce to the sales team?
Into strategic relationship with Biograd
2. According to Paula, what is one advantage of this new situation?
This will help the company to improve the innovative way of producing green
materials.
3. What concerns does Tammy raise?
They do different things than us, they use expensive products, which people
won’t accept their high product prices.
4. What does Paula decide to deal with these concerns?
Rescheduling for tomorrow, so that Paula could clarify them better the point for
this partnership relationship where she will send them the information in
advance.
LISTENING 2B
1. How has Paula prepared for this meeting?
Paula had a quick chat individually and sent a copy to the partnership
department explaining the plan relationship with the Biograd company.
2. Eearly in the meeting, Paula says to Tammy that ‘This is important, yes?’.
What is Paula referring to?
The top 50 customers see a positive impact for the upgrade of the company
that this partnership relation provides for them, implementing green products.
3. process in chih BioGrad provides consultancy at two key milestones.
What are these two milestones? What does she say is very important
about these milestones?
When there’s a new product, they ask biograd for a consultancy advice and just
before product launch, they ask them what the green benefits are for the
materials, for the customers, and mainly if Paula and their team could take
control of their products.
4. What does Frank request at the end of the meeting and why?
Could they send a summary of the information to the key customers, as some
are little nervous.
EXERCISE C
Write some notes about the ways Paula handled the meeting more effectively the
second time:
Paula contacted individually with them explaining some details she didn’t take into
account in the first meeting and provided them a copy explaining the plan relationship
with the Biograd company. Also she was completely up to any additional advices for
both of them and trying to be fair as much as possible about their ideas through this
new planning process in their company.
USEFUL LANGUAGE
Read these tips for the four communication principles to create effective
meetings. Match the extracts from the recordings with each of the ten tips.
Answer your questions here:
Extract from the
recording (a-j)
a
b
c
d
e
Tip (1-10) from above
8
4
1
3
9
5
6
10
2
7
f
g
h
i
j
FINAL TASK.
Do the task following the instructions and write here the results of your meeting.
a) What went well: Our point of view about the topic discussed was clearly given
by each one of us and everyone understood perfectly.
b) What could have been improved: Maybe body language was not effective
enough, which maybe could have decreased the engagement for other people.